4 star hotels in Punta Cana

Our initial rooms were in poor conditions - leakage from bathroom roof, molds found in sink/showers, dirty sheets, found cockroaches & lizards… We requested to be moved and thankfully our concierge, Francia made it happen by the next day and helped us through - she ensured our stay afterwards was much better and was keeping us in the loop of hotel activities, etc. Staff were friendly and always in...

The food was not great, the people were not friendly and the room was not clean and things were broken. Would not recommend.

Hotel bathrooms are old, rusty pipes. Shower tub combo is too small. Handrail in bathtub makes it difficult to shower. Toilet flooded then wouldn't flush . Disappointing. We changed rooms Looked at 3 other rooms the rooms smell musty, moldy and one smells like gas fumes.

I like everything except the boogie tour, they cancel the tour and dont inform or give us notice about the holiday .when we separate

The attention and service of the staff was amazing want to point that out specially for Cindi that tried to help us. We had issue with the A/C since the day we arrived, it was just like a fan no cool at all. We reported it that same day we got there and nothing was done and also the shower was cloged and all the water remained there for a while. The next day we talked with Cindi and reported the same...

Infrastructure improvements are needed as the building is old. Although efforts are being made to keep it functional, the bathrooms, for example, are deteriorated for a resort. Additionally, the furniture is outdated.

Had an amazing time with my kids and family. This place offers everything you need to get away from the rat race. Beach was perfect I love the people that come around selling things. If your looking for nighttime entertainment and performance you might have to pay more for that somewhere else. But this place is perfect with lots of palm trees. Definitely coming back again.

The resort is beautiful, but they need some updates . The services are very nice people. Great bartender, waitresses are great. They need more traditional Dominican Republic food . Don't have any entertainment..we love to hear more local music in the resort ( merengue , bachata ) around the beach and the swimming pool. No night entertainment, either. Beautiful beach

Both my partner and i, who have travelled plenty and went to many resorts got indigestions on 2 different days from the food. We NEVER got food sick ever before. We eat decent and we don’t drink a lot. We had quite pricey activities outside the resort paid and had to come back after not even 1h because of illness, in our own cab. Put 3 stars because everything else was great. Staff is great, location...

I stayed at this report from Dec 5-12 2024 The hotel is clean but extremely old. A lot of safety concerns since many things are falling apart . I guess the resort will be much nicer once they complete renovations. The drink selection is terrible so I suggest you bring your own liquor because it’s all cheap here and no real fruit juices. I was extremely disappointed being in a Caribbean island and...

I recently spent a week here and really enjoyed my stay. The architectural style and size was perfect. It’s not a massive complex, so it’s very easy to navigate. There are lots of shade areas to relax, on the beach and at the pool. The rooms were comfortable, clean, and well supplied, and the plentiful food was always fresh and varied. The beach was very walkable with warm mild surf. The staff was...

Nice family hotel. Not something luxury, but very simple. The room was cozy, it was cleaned daily, and the water was supplied in the fridge. The food was delicious, but must admit, that by the end of vacation, we spent more time in the toilet, got poisoned from some food. I liked very much the animation, the guys were cool and tried their best to entertain everybody during the day time on the beach...

What an amazing place, on holiday here at the moment and everything is superb. Staff friendly and can’t do any more for you, food is amazing and the selection to choose from is outstanding. There is loads to do, entertainment, water park, high ropes, several pools/bars/ice skating and amazing excursions. The hotel is so clean. In fact it’s spotless. There are Always sun beds free and no queues for...

This place is great! We have had an amazing time with the family. The food is great, there are tons of activities going on all the time that the kids love, and the service has been wonderful. Anibal in the Turquesa Hotel is especially excellent.

A great place for a holiday! The food and drink was excellent and the staff very friendly and professional. The rooms were good and the weather perfect!!

The Turquesa is one resort inside the large Bahia Principe collection of resorts, and is farthest from the beach, but a regular shuttle runs all day/evening. Bahia Principe is very large with thousands of people from all over the world. It helps to know some Spanish to communicate with staff. The grounds, pools, and beach are very well kept, and very clean. There was a lot of entertainment if you wanted...

The staff is friendly and helpful whenever you need help... if they cannot speak English they'll get someone to assist you.. my husband and I stayed in one of the junior suites and we had an amazing view of the pool. My only issue was that guests were allowed to smoke anywhere on the resort "except inside their rooms and restaurants" which bothered me so i think a designated smoking area would be more...

A great, albeit massive resort complex. First time we have gone to this large a resort and while I prefer small resorts, they do very well given the number of people. Food is excellent, staff is way above expectation (especially the wait staff and entertainment staff that is typically there 12 hours or more a day). Moving around the massive complex is made easy my regular shuttles. Only complaint...

I stayed here for a week with friends. Overall, I was very unhappy about the service and room conditions. When we arrived, our swim up room was dirty. The white bedding was stained brown and the floors and bathtub were dirty. From there, we went to use the phone in our room to call the front desk to let them know the state of our room and it turned out our phone did not work. When we went to the front...

Great location. Right in the heart of bavaro and perfect for those who want to explore outside the resort. The staff was AMAZING. We really loved the service and we had such a lovely holiday. If you love wild life dont miss this place. Lots of exotic birds with their babies around the space keeping life colorful and interesting.

These people who write bad reviews don't know what they want! They talk nonsense and none of it makes sense! It's just my eighth day of vacation and I'm having a fantastic time, the food is totally okay and it's constantly changing. Wi-fi works everywhere on the beach in restaurants and in the rooms (we didn't pay anything extra). Don't have second thoughts when it comes to this hotel. I am the first...

You get what you pay for. Enjoyed our stay. I read the reviews and had second thoughts but everyone gets to have their own experience. Our room in building 7 was nice. Looked like the one in the pictures. Close to a couple of the pools. The food from the buffet wasn't the best (breakfast or dinner). The themed restaurants were not the best but the wait staff made it fun and entertaining atleast at...

The resort is very nice, clean and well-maintained right on the beachfront. Location is too close to the nearby beachfront shops and not very safe if you younger ones, especially at nights trying sell you you drugs etc... eventhough there is security to keep an eye. Service, food and drinks were overall good, however your options are limited for drink type. It is a natural beauty, beaches are really...

Place was not bad the room were a cold when you had the fan on and hot without it. The blanket are regular white thin sheet you find in American hotels. A few bugs here and there. Not lot of people speak English so gestures or google translate it. Otherwise the pool and beach was good make sure to go to the pool early as the water get hot late.

Absolutely loved this resort!! The grounds are beautiful and well maintained; the staff were friendly, helpful and genuinely seemed like they enjoyed being there; the pools were clean and the beach was beautiful. We went as a family with a 9 year old and this resort is very family friendly, the staff made him feel like a VIP. Tried almost all of the restaurants and didn’t have a single bad experience...

First experience ever in an all inclusive resort and i am very satisfied. We enjoyed a lot the place. Particularly pleased with the food. We had reserve but the buffet was good. There is an effort to diversify the menu. They provide entertainment and also some sort a day care with activities from children, where you can leave them. The personel is also really friendly. I recommend !

Just returned from a wonderful 11 nights stay, we are a family of 7. The resort is beautiful and located right on the beach. The food and drink was great! The staff were very friendly, helpful and attentive. The whole resort has a friendly feel and great atmosphere. Special thanks goes to our Preferred Club Butler, Pedro, super nice guy, so helpful, nothing was too much trouble! Thank you Pedro! Also...

This hotel is stunning. Wonder people wonderful food and so accommodating. Many passengers of a delayed flight were put in this hotel for one night including myself. Robert the bellman and absolutely incredible so helpful and did not leave us until we were finally situated in a room. I would come back because of the hospitality and kindness Robert showed us alone, and all of our interactions here were...

This resort is a newly renovated facility. It is beautifully laid out and the rooms are amazing. Beach is okay for swimming but has lots of seaweed. The people/service is also fantastic. Only issue right now is the buffet restaurant. We found it small with a very limited amount of selection. The food service at Oceana by Alfredo was excellent. Shout out to the trio of Wellington, Jose and Tony...

We are on day 6 of our vacation at Dreams Flora here in the DR. We have a butler who's name is Pedro. He has been amazing for our entire trip. I ended up in the hospital on our first night and Pedro set everything thing up from taking me to the infirmary to calling a taxi to meeting me back at the lobby and making sure we had food as it was11 pm. He checked on me the next day several times. He made...

Nice location, not far from airport. Food good. Staff excellent. Had ground floor king size with inter connecting double bedded room overlooking pool. Rooms were excellent. Very spacious. Rooms cleaned in morning and again early evening. Excellent service. A lovely welcome from reception and all front of house staff. All staff amazing throughout resort. So helpful and accommodating.

Rested for 2 weeks in November. The location of the hotel is good, a beautiful large beach. Several other hotels of the same chain are nearby. Hotel Riu Naiboa is quite old and needs updating. Pretty good for the price. The kitchen is good, there is a sufficient selection of dishes, even for picky tourists. There is also a water park shared by several hotels.

We were there last February and loved it we did not encounter anything like some of the reviews say we were there for 2 weeks and it was perfect pool was always clean and I would give the food a 9 out of 10 great places

We're currently staying in the hotel and the price-quality ratio is good. Lots of variety in the food each day. And enough choices in beverages, within the all inclusive formula. Do note that it is coming from soda machines and will not taste like anything from a bottle or can. Unfortunately we found that the atmosphere in the bars and restaurants is very 'cold', since the areas were lit with cold...

The staff is awesome, the food was great, rooms were very clean and the facility was awesome for my family. Beach and shopping just mins away for walking, entertainment needs a little improvement and should be more audience involved but is exceptable. Overall I give Naiboa a 9 out of 10 with 5 star potential.

Very friendly staff apart from the bars but reception, buffet restaurant fantastic. Loved the 5 minute walk to the beach my excuse to have a pancake or two! Seaweed situation was not too bad, towards the end of my 2 weeks it was getting a bit if a nuisance but at least it didn't smell like I've experienced in Mexico. The only thing that was disappointing was I had to keep telling reception that my...

EXCELLENT HOTEL, LOCATED ON THE ATLANTIC OCEAN COAST. FIRST OF ALL I WOULD LIKE TO NOTE THE FRIENDLINESS OF THE STAFF, COZY ROOMS, DELICIOUS FOOD IN THE DINING ROOM, AND ALSO WHAT THEY DON'T WRITE IN OTHER REVIEWS, AND THIS IS THE SOFT WARM AND HUMID CLIMATE, THROUGHOUT THE ENTIRE BAY OF PUNTA EL CORTECITO, WITHOUT TEMPERATURE CHANGES AND "FOUL HEAT", THE ONLY MINOR MINUS IS THAT THE...

We stayed there a few weeks ago for 6 days and we had an absolutely amazing experience at the resort. No complaints, the food was good, the rooms were clean and the overall service was excellent. It was a safe area to live in, the beach was a 5 mins walk away which was convenient, with lots of things to do around and the views were beautiful. The part that we loved most about the resort were all the...

At first, before I came to this hotel/ vacation I thought I wont enjoy it because of the bad reviews i read online. Today is our last day which is bitter sweet for my family and I. To the manager Jean, who was so nice to my family and i, and always complimenting me that i have such a beautiful smile and he said he’s going to miss seeing my smile on our last day. Jean made sure we have the best and...

"A place that makes you wish you were home..." Right out of the bat, all the reviews about the water having a weird smell, the resort having a weird smell, the salt water on the faucet, pool and other areas... Are true. This place holds a special place in my heart, being on the top of my mind when I think of sticky skin and humid air. Not to anyone's surprise, the experience was not the best, there...

It was a lovely trip and everyone was super friendly and nice. This is not the Hilton but they make do with what they have and are very accommodating to their guest. The rooms and food are basic, if you are looking for a nice place to vacation but don’t want to break the bank, I recommend. They also have entertainment every evening. I also would recommend taking pictures on the beach with their photographer...

Stayed at this hotel last week. Had a good experience. Our room was quaint. Small, but that was all we needed as we were only in the room to sleep. It was also on the quiet side which was great. And close / very close to the beach. But this hotel is Not Beachfront. So no ocean view unfortunately. The food was very good. No complaints.. and lots to choose from. My only complaint is that in all the...

Beach and location was amazing, good entertainment. Food was just average and didn't like how many people smoked here. I am alergic and people could smoke wherever they liked! Great service but beds were just average as well and pillows weren't very confortable.

Loved this place, so much fun. The staff are great and so welcoming, I don’t understand the negative reviews as we had the best time here. The entertainment staff are absolutely fantastic, Rebeca from the kids club is a Wonder Woman! no one hassled us at all. Great place, great food, great people amazing location!

If I take away the incident that happened in my room, which is just the only negative point I could find during my stay. I can honestly say that these have been great days. The food was good, I tried 2 restaurants and the buffet place in the morning. The food was great every time. The various stations where you can drink alcoholic beverages were also great. The different places to swim, the sea, the...

There's a lot of good with Royalton Splash. First, the rooms are beautiful. The beach is great. The pools and all their bars are awesome. The things they need to work on is more organization. No one seems to know what is going on at any given moment. Also there needs to be more dinner choices. Why two Italian places and not even a Caribbean place? The staff is helpful but I recommend knowing basic...

Great hotel for families with kids. The service was excellent and the buffet really good. The water park has two areas. One of them for kids under 5 more or less. The kids club is great too with lots of activities for kids just in case you want or need to leave the kids for a while. I was in the Diamond Club area and it was worthy at least for our family

I recently visited Royalton Splash Punta Cana with my mom and my two little ones, and we had an absolutely wonderful time. This resort is a fantastic choice for families! The staff at Royalton Splash Punta Cana were incredibly nice and attentive, making our stay even more enjoyable. Although the hotel wasn't the cleanest, this is a minor issue that can be easily fixed. The food at the resort was...

Great for families and couples. Wonderful event for New Year's reminded me of any european beach club party. Great time! Every family member enjoyed it and can't wait to go back again soon! One pet peeve is the butler service. Some are good, and some do absolutely nothing. Maybe upgrade the training on that. Also, the rooms need more light.

There have been recent upgrades to the rooms. New flat screen TV and a new shower have been installed.

Friendly staff, descent size clean rooms with good wifi. The hallway is quite noisy, they have tried to reduce this by placing a rubber mat on the hallway floor to dampen the noise made by foot steps.

Rooms have a very practical bathroom. Toilette separated from shower space and sink. See the pictures I posted!

It was a fantastic stay! Staff is really nice, despite the fact that the visitors are ugly and stupid and believe they are the centre of the universe. We applaud their patience because, during our check-in, we were hysterically crawling over the front desk.

My wife and I love to travel, our favorite country is the Domenican Republic. Very clean sea and beaches. The Hotel Tropicana Suites Deluxe is our favorite hotel. Have stayed three times. Everything is on the level. The staff is polite, the rooms are not large, but cozy, the food is delicious. Not a bad hotel!

Good service and very clean rooms. 100% Recommend

Very good hotel it’s situated near good restaurants and bar 10 mins walk to the beach,