Where to stay in Punta Cana

I enjoyed myself at the resort. The food was better than I've had in DR before. The rooms were nice. This property is simply too big. There are trolleys, but they don't come frequently enough or were full. My room was a 30-minute walk from the beach. I got in around 10k steps each day. That's not what I want on a relaxing vacation.

We had a wonderful time during our stay. The Food was surprisingly good. I will say go to dinner early because after 6pm the lines grow fast. The pools were clean. Event staff was very friendly and inviting. The shows were quality and worth seeing. My complaint is when you arrive after hours of travel they try to pigeon hole you into a time share presentation. Not worth my time however some who...

Just stayed here in a suite for the past week and had an amazing time. The food, drinks, and service were all wonderful and the property was beautiful. There is always something to do with many events and activities occurring throughout the day and also plenty of places to relax. The beach was beautiful and blue. If you want to have a great time, spend your days at the guitar pool and ask for Hector...

We had a great time regardless of my review. This is a great place if you want to have an American vacation; Not if you want to experience the Dominican Culture and food and Music. The resort is set up like a Cruise where all the entertainment at night is in a main floor. The building needs better maintenance. The entertainment staff was great, very friendly, but some of the other workers had an attitude...

I made this a high rating review so everyone can see! I just got back from Hard Rock in Punta Cana yesterday and it is safe to say it was my first and absolute LAST time I'll be going there. I was robbed not once but TWICE. Both times there were workers from Hard Rock involved. This is not a review categorizing every single worker as a thief and a liar because there were some who genuinely treated...

I've been to about 4-5 all-inclusive resorts. Jamaica, Mexico and the Dominican Republic to name a few. My wife (a licensed travel agent) booked the Hard Rock Punta Cana for a golf trip. IT WAS FANTASTIC!!!! We had V.I.P. shuttle transportation to/from the airport. The rooms had 2 people per room. All you can eat and drink on the entire resort. 14 different pools on a 200 acre property. Walking distance...

I'm actually here right now. The resort is beautiful. They have free kayaks and paddle boats. They have water activities at reasonable prices. But the bikini contest at the pool with the host Juan was amazing. We came with a family of 36. Three of us participated and my cousin actually won! It was a great time! The property is gorgeous and the staff is very hospitable. You don't have to go far for...

We booked through Costco and really enjoyed our stay. The beach is really close to the rooms and so is the food. For such a large resort room service is timely. The whole resort is well kept. Every morning seaweed is removed from the beach. The staff is hardworking and professional. I stayed on the family side and visited the adult only side and there is more on the family side. I prefer it. It...

The palace is very different vibe than the beach side (where my family and I are staying). The palace has a lot more activities but of course more kids. If you are looking for an experience where there are no children, staying in the beach is best while still enjoying the amenities at the palace side. We eat at the Palace but enjoy our quiet time in the Beach side. Anderson who works in the palace...

Great view and beaches. Like paradise! Room services are very good. I love the train which is really helpful when you are tired. They will give you ride around the resort. Drinks were great. Food was hit or miss. Sometimes was great sometimes wasn’t.

Great place to stay! It’s an all inclusive hotel and the food is great. The animation team/activity team is super friendly and funny. Debora, one of the staff members is super nice and loves new people. She was super nice with my kids and made sure they had fun! She was one of the ones who makes me want to stay here longer or come back. Chris was also a great staff. My older son had a great time talking...

The hotel is beautiful, loved the room. Food was not the best, they can do better,. Service was good everyone was friendly and helpful. The AC is not good has poor ventilation and no fans anywhere bin the resort just in the rooms and they was on an standard set up(#1). The island is hot and they don't try to make the customers more comfortable heat wise. I hope they fix some things and get better.

The rooms are huge, with private pools and patios. The views, architecture, and grounds are pristine. It is really stunning. And to be fair, we had a great time. But the service. The concierge crew from the moment we arrived until the moment we left was terribly poor. Their single role was to relive stress, and they did nothing but cause it. They struggled to make us dinner reservations, so we had...

Thanks for the excellent service especially from Emelin Mercado that solved an issue that we had. We really appreciate everything they did for us. 1000% Recomendable!!

Paradisus is just OK. Stayed there in summer of 2018, courteous staff, amazing food, gorgeous beaches and secure. But please be advised of their abusive refund policy should you need to check-out early for some unforeseen reason outside of your control.

In general, 5. With a minus. There are oddities in this hotel: the car cleans the seaweed on the beach, mixes it with the sand, so it is the dirtiest on the beach line. Old sun loungers need to be changed. No cocktail straws, you have to chew and spit ice. But a very good and not a standard meal plan - there is no common dining room, small buffets - restaurants, they do not prepare in advance, but...

This hotel is for those who have decided to rest their souls, it is quiet, calm, the service is of the highest class !!! It's like a park, there are live flamingos! The rooms are gorgeous !!!

This is a beautiful resort. We were amazed at how well maintained the grounds are. The staff are nice and helpful. You need to download the Melia app to know what activities are happening around the resort. There's a lot of fresh seafood as well. It is a great place to unwind and recharge your batteries.

I stayed for a week and had an amazing experience. From check in to check out, the staff was very welcoming and informative. Alexander Perez in guest services was exceptional in helping me make reservations for all the things I wanted to do while I was in Punta Cana! The resort is absolutely beautiful with so many plants and every aspect of the resort is picturesque! The rooms were very clean and well...

The resort is amazing! The beach was amazing g. I loved the variety of restaurants available. The food was excellent.The staff are very nice. Cindy and Adrian were wonderful at helping us . I will be definitely coming back for another visit. I give them 5 stars!

The staff were awesome, especially Adrian and Cindy. Everyone was very helpful. Accommodations were beautiful. The beach was superb. The restaurants were great and the atmosphere was relaxing. We were treated very well. We are definitely coming back soon, maybe every anniversary.

WILLIAM and JUAN give the BEST SERVICE! of all the resorts on the island i have been coming here for years and have stayed at most of them! They are quick, attentive, always have a smile on their face! If they were not working i rather not drink! they are major assets to this company! I ALWAYS LOOK FORWARD TO SEEING THEM! THANK YOU FOR ALWAYS PROVIDING SUCH EXCELLENT SERVICE!

From the time I got to the hotel to the time I left I felt welcomed and appreciated. Pool bar/Pool is great love the bartenders there. The beach is fabulous and they have people that will bring you drinks. The rooms are spacious and the beds are comfortable. Usually the beds aren’t the best in hotels but these are great. If you come to Punta Cana I recommend staying here. Thank you everyone

A very nice resort. Most of the food is great. A few misses at the buffet but good overall. Great beach. Cool restaurants and and touristy shops. Really big and spacious pools. Didn't use the spa myself but some of our family had very good deep massages (extra cost, but reasonably priced).

This hotel is by far one of the most incredible experiences I've ever had. Everything is just perfect and screams luxury. The stuff is friendly and helpful. Animals walking around the territory will boost your mood each time you pass by them. The beach is just breathtaking! Clean, well kept and beautiful. Food is very delicious, as well as the drinks. I don't know what to say more, I am absolutely...

I recently had the pleasure of staying here , and I must commend the exceptional service provided by the receptionist, Schneider. From the moment I arrived, he greeted me with a warm smile and a genuine willingness to help. Schneider efficiently checked me in and took the time to provide personalized recommendations for local attractions and dining options, making my stay even more enjoyable. His professionalism...

After reading lots of bad reviews, we decided to still go on our trip with an open mind and see for ourselves after being recommended this resort. We stayed on the platinum side, and it is 100% worth the upgrade if you want to relax. The resort is the biggest I’ve seen, there is tons of things to do, food to eat, and places to hangout or relax. We tried a few a La carte restaurants as well as all...

This place is incredible! You’ll receive so much value for what you pay. Mostly everything was very clean and well maintained. The views on the beach and the food in the restaurants were the most notable. If you eat at the buffet the lines may be long, but they move relatively quickly and have a good variety of food, fresh vegetables, fruits and juices. There were also families with children, so...

Huge, very well maintained property. Good food and drinks at your disposal all day long since it's all-inclusive. Will definitely visit this resort again. Some of the staff speak English, though not a bad idea to brush up on your Spanish-speaking skills. Lots of walking required to navigate the resort. Felt safe walking the property even at night.

What a great place to be! The room is very nice, the staff members are very friendly, and all the drinks are made to our satisfaction. With limited English, everyone is so eager to help out. So impressed. Did I forgot to mention Carmen Vasquez, Maria and Carlos for your activity department? They are dedicated workers to make our staying a very pleasurable experience. Salute to them and their colleges

What a great place to be! The room is very nice, the staff members are very friendly, and all the drinks are made to our satisfaction. With limited English, everyone is so eager to help out. So impressed. Did I forgot to mention Carmen Vasquez, Maria and Carlos for your activity department? They are dedicated workers to make our staying a very pleasurable experience. Salute to them and their colleges

The team is globally very nice. I have to do a special mention to the buffet team, who is very kind, remembers names and take a good care of the guests. That are fast to take empty plates, we never wait long to have a drink, and they are globally attentive to the guests comfort having a word for everyone. Food is good, not five stars, not good enough in an hotel of that size. Nothing to complain about...

The team is globally very nice. I have to do a special mention to the buffet team, who is very kind, remembers names and take a good care of the guests. That are fast to take empty plates, we never wait long to have a drink, and they are globally attentive to the guests comfort having a word for everyone. Food is good, not five stars, not good enough in an hotel of that size. Nothing to complain about...

Amazing trip! My mom and I had such an amazing time and can’t wait come back! Everything was perfect, exceeded my expectations! Service was outstanding all around. Ronin Reyes, Carmen Vasquez and Reynaldo GPS were the best! The went above and beyond to make our stay wonderful. Will definitely be coming back soon!

We are currently staying here and we are having an amazing time. Our Master Suite Swim-Up is fabulous. It’s so nice to have my morning meditation right outside my room then enjoy a morning swim. Carmen Vazquez makes the daily entertainment each evening lively, fun and inclusive. Ramon and Santos at the main pool are familia! The service is impeccable. The food is delicious. We normally stay at the...

First of all! Best butler is Carlos Rosario! You need to get in contact with him at your arrival, he will take care of all your needs and make sure you get a VIP experience! The resort is amazing with super nice rooms and views. The beach is fantastic. The food was pretty great and the restaurants were amazing too! All in all we had an amazing vacation!

After 48 hours of being here at the royal club, things are not quite looking good. We are royal club members of nearly 18 years. Today was an experience that I would never forget. After having a body massage at the spa we spent all morning and early afternoon by the jacuzzi. We decided to have lunch a little after 2:00pm. We walked in the restaurant and we noticed no one greeted us by the door. We...

We visited in August and stayed for 15 days. We stayed at the Royal level and were quite disappointed with the food a la carte restaurant. The Staff was very moody. We never got a smile or a proper welcoming. We have been members for 20 years and this was by far the worst service ever. The royal level bar was great and so was the staff. Always with a smile and very professional. Thank you...

The resort was great. We have first club membership and it was definitely worth it for us. We enjoyed our stay and can't wait to come back again. The only downside to the resort is there wasn't as many activities for teenagers to participate in. Other than that, great resort and would recommend it!

My first room was not good as my daughter got an electric shock from the hairdryer and the plug sockets did not work properly, but the guest services moved me as soon as I complained. My new room is much better, excellent housekeeping. The buffet is very good, breakfast staff are good and the buffet manager is excellent and very attentive. The al la carte restaurants are not very good apart from the...

**Review:** I recently stayed at the Occidental Resort in Punta Cana and had a mixed experience. The resort itself is beautiful, with well-maintained grounds and a nice beach. However, there were several issues that detracted from the overall experience. First, communication was a challenge. Many of the staff members spoke little to no English, which made it difficult to get assistance or ask questions...

We have a great time at the Grand Sirenis Punta Cana. We stayed for 7 nights. The staff was very attentive and helpful. Sheila, our housekeeper, was very sweet, kind and very hard worker. She keep the room clean, tidy and stock up everyday. On our last day she made a special towel deco for the kids. Pedro at Expedia counter desk was always friendly and kind. He was so helpful that he upgraded our...

My first time in Dom rep. Hotel is great. The staff are excellent. Bar staff are very friendly. David is a great guy, very professional. The pools are beautiful. I would like to come back next year with my family.

My family of 33 went to this resort early August, it was gorgeous! Sandy at the front desk is the best. She is so patient and provides amazing customer service. And Pedro the server is amazing as well. He's super attentive. The rooms are beautiful and room service and cleaning is great. The food is amazing! And we loved the entertainment as well. We felt very safe in the hotel as well.

We enjoyed this resort and the food selection at the buffet was really good. The paella, seafood and soups were our favourites. My family of three (including a toddler) stayed for 6 nights and no complaints. The resort was not too busy in September which was nice because we always found a spot on the beach, by the pool, water park and best of all they always had towels. We will be coming back again...

Great experience, amazing people. Room service was amazing! Concierge was absolutely fantastic! Activities are awesome! Restaurants were great! Buffets were OK.. The room is the only thing that would keep me from coming back. Family Suite that we were in was outdated and the air conditioning in the main room seemed to stop working at night. As a result we did not have good night rests. The staff did...

Check in was horrendous, took nearly an hour to check in. The bar man (with the lips tattoo on his neck) at the beach bar is fantastic Tobias and La vanilla on the entertainment team are great, they are really friendly and welcoming and try to get people involved in activities, The location is stunning, right by the beach, and they try really hard to keep it clean and tidy. They could do with some...

Best staff wander! He is so welcome, honestly he makes me want to come back because he makes the whole hotel better. Customer service is so good! I don’t normally post Google review but I had to let everyone know this is the best hotel in Dominican, if your coming from the UK do all inclusive it’s worth it. Don’t do levelZ because you will waste your money on nothing. Adults only is worth it! Is located...

This was our honeymoon and we were here for 11 nights! This place is absolutely AMAZING! Ana Munoz at the Jigger bar was the BEST, she was very personal and very hard working! All of the workers were so amazing, Jenfry was our concierge and it was so kind and friendly, helped us with all! Claudia Rodriguez did a great job whipping up drinks for everyone and being so kind! :) 10/10 recommend

Wander, Rooftop staff and Juan were amazing, providing excellent service as bartenders and servers. Beautiful landscaping and view on roof top is nice. However, Edwin did not make us feel welcome or valued. Not to mention our very unwelcoming arrival first time I never received welcome drink and no useful information. They mention nothing about app, where to find food after hours. Additionally, the...

The pool bar is amazing, they make an excellent range of drinks, they are all super friendly and very hard working. It's a lovely atmosphere and great place to chill out. We really loved the service of Maribel who was so so lovely, Maribel,radalis,Gustavo, Ramon, was so much fun, so friendly and welcoming to everyone and makes the best drinks! Thank you so much for all your hard work guys, we can...

Just returned from an amazing 6 night stay at Meliá Punta Cana Wellness adults only, all-inclusive at The Level. Our concierge Luis Pierre was top notch and made us feel like royalty. He truly feels like family now! The resort is so relaxing but always has something to do if wanted. The food was outstanding and the drinks were awesome and fancy. We will be back again someday and will request Luis Pierre...

We had the perfect honeymoon!!! The service was absolutely incredible- so thoughtful and individualized. From sweet flowers and champagne in our room, to special desserts, to staff who remembered us and our names and stories, we were cared for as if we were the only ones staying here. The rooms were beautiful and the beach is right there with wonderful seating and a bar close by. Our last night at...

We had a great stay here at the Barcelo Occidental Caribe. The rooms were clean, we were able to get into all of the restaurant which was a great experience. The games were fun, and Valentin put on a good show for the group, with an appreciated variety of languages for the multi-lingual crowd. Looking forward to visiting again when the cold weather hits next year

The resort is great. Very accessible, pool is lovely and great temperature. Room is spacious and the whole resort is clean. Beautiful beach and friendly staff. The animation team are brilliant. Always happy and positive, bringing a friendly and enthusiastic vibe to the whole resort. Couldn’t recommend enough

This was a great experience! The resort itself was gorgeous, with great restaurants (French and Italian were our favourite), the buffet was great- there was always something we found to eat. Our AC in our room broke one night and we asked Housekeeping to fix it when we were out for the day and they did! So that was lovely. It was a great trip- well worth the price

The hotel needs some renovations, the room had a small leak and to flush the toilet sometimes you had to do it manually but it wasn’t a big deal for me wasn’t a problem at all, the air conditioning was not that powerful but we had a pleasant temperature despite everything, the food was good we always found good food during the 15 days we were there, The chef prepared two very delicious gluten-free...

Honestly, all these “bad reviews” are just angry people expecting more than they should. This resort is pretty great, still needs some work on somethings but overall this place is great to have a great time and rest. An advice coming from me is to pay a bit more for the Premium Experience because that will give you access to tons of things even leveled drinks if you like, also to make reservations...

Not sure why there's so many bad reviews of this place, me and my friend had a great time. We paid a little more for the superior room so maybe that's why. Service was great and cleaners were lovely and kind. Lots of propinas were left and water and towels were always restocked (as well as the barceló and coca-cola

Excellent great Services by Employes recomment it for families is very quiet and food has a big verities.

STAY AWAY FROM THE ROYAL HOLIDAY VACATION CLUB (a Timeshare company operating within the resort) We fell prey to their highly trained sales agents and signed on the dotted line. The very next morning at 8:30 am ( only 12 hours after signing) We went back to tell them we made a mistake and wanted to cancel. They pushed us off, first telling us that no one was there yet to help us, to come back...

A great family experience. Food was fantastically delicious and lots of varieties to choose from. Rooms are nice with 3 beds and 2 bathrooms per unit...A little nick nacks here and there but overall great environment. Will surely do it again

This was the best experience we ever had in Dominican Republic. I absolutely recommend Tropical Princess for your stay. The accommodation, the staff, the amenities, beach, pool, buffet bring everything together for a great vacation. IMPORTANT: I don't recommend booking dinners at restaurants, rather goto the all you can eat buffet that is open for breakfast lunch and dinner. The food at the buffet...

Having an awesome time at resort. Activies there is but it seems lacking in a way. Other than that the service is good although heavy Spanish... English is not widely spoken but understood to a degree... to make more complicated questions come across sometimes can be a struggle. Food and drinks is great and available almost 24/7! Will definitely recommend to friends.

Beaches were beautiful. Only issue was the amount of seaweed in the water and on the shore. Unavoidable though. Month of May the winds apparently bring in more of the seaweed and washes it up. Resort staff were amazing at clearing the water and the shore daily. The staff were amazing and were so attentive. Coffee cups were always filled every morning and they remembered you and would have your table...

Beautiful hotel with an amazing location however there is a lot of room for improvement. The room service lacks a lot. The room is not properly clean, there is always a towel or water missing. They basically do the bed and that is it. Also you definitely have to upgrade the room for the privilege option otherwise the room is terrible. Old, the door had a big gap underneath, the fridge was not working...

Chocolate (Yery) was the best staff!!!! He was part of the entertainment crew and he was the absolute best!!!! Great energy and very welcoming and fun. Miguel and Hector were also the best bartenders!! Super friendly, kind and fun! Great experience with phenomenal staff

The coffee at the piano bar is wonderful. The staff is nice. It's lovely to have amenities and dining on the beach as well as the natural juice bar but on the other side not the Royal side you can get crepes on the beach and they have a much bigger privilege Beach area. There are some chairs that are nicer because they bend at the knees to lounge in the sun which is more ergonomic and comfortable...

Emmanuel, provided great entertainment for Zumba! He’s a great dancer and brought a lot of energy. I truly enjoyed him and hope he’s here next time I come back

I would love to recommend this place to everyone! Great place for everyone in your family! The staff is very friendly and polite! The entertainment is always at a high level! We had great nights and days at this place! Especially Andreina entertainment/animation team was one of the most memorable and kind person we ever met! She is very much pleasant and friendly to everyone, my daughter had a great...

Today we had a great time with Andreína by the beach. She is such a lovely girl, very friendly and welcoming. Feels nice having people around like her sharing memories and experiences. Give her a pay rise!

I stayed in this hotel back in 2017. I had the time of my life. The pool is amazing and they keep you entertained with fun activities during the day. The buffet is great and we specially enjoyed the restaurants we could book for no extra cost. Food available the whole day and nightlife every night. It was great.

Resort was fun! They had foam parties, large pools, servers and bartenders were great! I enjoyed the a la carte restaurants a lot, the buffet was okay! I did get food poisoning pretty badly for two days - I think from the burger/wing shack. Overall I had a blast though! Resort was beautiful, rooms were large and air conditioning worked well!

Best resort. Amazing staff so kind and ready to help in whichever way. The food and drinks were awesome ! The entertainment was spectacular. Went on a trip with friends and we had such a wonderful time and will be going back soon!!!!

Great food and fun place. Clean and attractive hotel. There are people selling stuff in the beach which affects your calm and enjoyment. Front desk could improve as we payed for a service that was not provided. Fortunately this was resolved. The transport to and from the airport was confusing; this should improve.

This resort had the best customer service I have ever experienced. We arrived and the door man escorted us to the desk to check in. They offered us refreshments while we waited. The staff is so friendly and helpful. The resort is absolutely beautiful and extremely well kept. One improve would be the reservation times for restaurants. You have a very small window in the day to make them. This place...

The animation is very good, prizes are given for participating in competitions. Friendly, funny and kind animators, I especially liked Keila. Night show is worthy and interesting. Been to this hotel 3 times. I liked it very much.

Great family vacation spot. Lots to do. Access to other sister resorts. Beaches very busy. Get your loungers early (I had seen people setting up loungers before sunrise!) food options are okay, but somewhat limited and repetitive. We stayed for New year's, fireworks in concert was great! Bring lots of $1's and $5's (USD) or tipping. On-Site photography studio for family photography options.

My stay at the Bahia Principe hotel was absolutely unforgettable! From the moment we arrived, the staff went above and beyond to make us feel welcomed, but what truly stood out was the incredible animation team. They brought so much energy, creativity, and joy to our vacation. A special shoutout to Junior Fox, who is an absolute star! His charisma, humor, and talent made every activity more exciting...

Bahia Principe Grand Resort in Punta Cana, Dominican Republic, is a truly fantastic destination for a holiday. The resort is beautifully maintained, with lush greenery featuring coconut and palm trees that create a serene and picturesque environment. The rooms are spacious and comfortable, providing a great place to unwind. The pools are incredible, offering plenty of space to relax and have fun,...

Tequila restaurant was a great experience. Location was great. Servers were excellent and attentive. Luis and Jirgis were very very nice and passionate about their service. I never had to look for them to ask for anything. They were always there and filled our every needs! Food was awesome and the suggestion on what to try were on point! They deserve more than 5 stars!

We had a great time here, the food was amazing everywhere we ate especially the garden grill steakhouse (highly recommend). The hotel itself, the beach and pools were unbelievably beautiful. Also for the buffet, my man Sergio works in the Bávaro buffet and he is absolutely awesome. He was unbelievably friendly, always coming up to us and making sure everything was good and seeing anyway he could help...

Amazing Amazing Amazing!!! I love everything about this place!! The breathtaking beach, the spectacular grounds, the kindest staff always greet you with a smile!! The rooms are so spacious and clean and the maids are so hardworking!!! Guest services just amazing! Thank you to everyone for making the trip so special for us!! Buffet is delicious and so much variety how can anyone complain is beyond me...

My recent dining experience at Agave was nothing short of exceptional. From the moment we arrived, the warmth and professionalism of the staff made us feel welcomed and special. Chef Martin's culinary artistry shines through every dish – each course was not only delicious but beautifully presented, showcasing authentic flavors with a modern twist that we truly enjoyed. Our server, Anthony, went above...

Our first night at the Excellence El Carmen we ventured into the Agave restaurant. My wife and I had a table outside overlooking the resort. The food was outstanding, courtesy of Chef Alvin. And the service was top-notch. Our waiter Anthony was attentive, polite, and all-around a great guy. Would highly recommend!

Best resort I have ever been to! I’ve been to many all inclusive resorts and none have ever lived up to my expectations after staying at Excellence. Its name lives up to the meaning. All staff were very attentive, polite and went above and beyond to please us. The food and drinks were great. We had a swim up suite that was definitely worth it. My husband and I had an amazing 8 days.

Everything about our honeymoon was amazing! As frequent cruisers, we decided to go on a limb and stay at a resort. We are so happy with our experience! Every place here had the best service. We visited the Sports Bar a lot and were always taken good care of by Alvin & Damaris (and the others too!) They made sure we had what we needed & kept our drinks full, which is why we stopped in every evening...

Miguel was the best server ever! We are here for our honeymoon and it was such a lovely experience! Our best meal of the week with phenomenal food at Oregano with server Miguel! We also had the romantic dinner next to the beach and Joan was our server and it was amazing! The service was incredible and the food was to die for!! Plus the view 🥰🥰 such an amazing dinner to celebrate our marriage!

The El Carmen excellence was a great time. Very good value for the for the cost. The excellence club seems well worth the extra cost. No complaints except the food was good not great. Hibachi was outstanding, definitely get a reservation. Our cook Ramon was funny and fun to be around. Randy the server, was very nice and on top of everything as well. Edit: I would feel upset if I didn't mention how...

I had a great time with my family there. My only problem was at the checkout. When we were coming in, the lady at the front desk named "Claudia" put a bracelet key in my baby's hand even though they knew that the baby is not going to open the door. When we were leaving, the baby lost the bracelet because her hands are too small for it. She forced us to pay $50 for it. She told us that she won't check...

Don't forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking your stay. This web site will compare hundreds of booking web sites and typically will have prices much cheaper than others! Thank me later! This resort is one of the best in the area. I've been staying here for a very long time. If you stay for a few days you for sure won't regret it. We loved our vacation here! Everything was wonderful. The staff...

The two biggest highlights were the service from Alexander The Great and Esteban at our private cabana. These two were absolutely awesome and it made up for the terrible service from the front desk. The resort itself is gorgeous and has everything you need right there in one spot. The biggest downfall here is the front desk. They would never answer the phone when you would call down to the desk. They...

This resort was beautiful, clean, and very professional. I travelled with my family and we all had a blast. The lobby was so spacious, the rooms were very clean, and lots of options for food. The food was amazing; they also have this coffee shop that makes the perfect spot for snacks and drinks. The beach was so clean; the only problem was the vicious waves that made it hard to swim in. Overall this...

Excelente facilities , amazing food for a all inclusive and good price . It was worth every dólar Ext Confortable , luxurious and clean