Tortuga Bay

Lots of security and very nice

The best thing to have a good time.

Tortuga Bay is a beautiful and tropical paradise! From the moment you are met at the airport to the moment you have to depart the VIP service is exemplary! The luxurious Villa accommodations in a peaceful atmosphere on a wonderfully private beachfront property exceeded what we had expected and more! The Private Embajadores services are exceptional and all staffing at Tortuga Bay are courteous, respectful of your privacy, and go out of their way to make your experiences perfect; from Day Housekeeping to Night Turn Down(and chocolates), transport needs, wait staffing, and the list continues. Both Bamboo and La Yola restaurants are exceptional. A round of golf at La Cana directly on the ocean, with our tee time being managed through the Embajadores services at Tortuga Bay, was a once in a lifetime experience as well. Without question a recommendation to enjoy the spa offerings through the Punta Cana Resort as it also was amazing! We hope to go back someday as our stay at Tortuga Bay was not a vacation at a resort, but a vacation that was set amongst the beauty of Punta Cana with the staff at Tortuga Bay making us feel we were among family. (Date of Stay: January 2025)

Great hotel. Service is top notch. Room cleaning is good. Rooms are spacious. We had a two-bedroom suite with a sea view. The beach is private. I didn't really like the entrance to the sea, there were a lot of stones. But the Caribbean Sea is always beautiful. The cuisine is very tasty. The hotel has only one restaurant on site. But they have another restaurant in Marina, 10 minutes away by golf cart. With a great view and cuisine. We really liked the hotel. I think we'll come back.

We had a complementary upgrade from the westin to tortuga. Tortuga surpassed our expectations and provided a luxury experience beyond what we could have hoped for. The staff was attentive to our every need. The private beach was cleaned several times a day and the beach staff was accommodating for beverages and food. The room was spotless and had everything that you could need for your stay. I highly recommend saving to stay at this resort as it is Clearly a step above the rest.

If you’re considering staying at Tortuga Bay hotel in Punta, Cana DO IT!!! From the moment you arrive until till the second that you leave, you will be treated like family. The staff is a very welcoming and very accommodating. Everyone remembers your name and remembers your preferences when you’re here. They do an amazing job of making sure that you’re comfortable and that you’re enjoying your stay. It’s almost like a spa experience every day that you’re here. We booked a beautiful beachfront villa that allowed us to step right out into the ocean from our living room. The service has been phenomenal and if you’re looking for a property where you can relax, and enjoy every second of your vacation you have to stay here. Our family will definitely be returning in the near future. Thank you, Tortuga Bay hotel for making our vacation memorable.

Tortuga Bay Paradise: A Glowing Review.
From the moment I arrived in the Punta Cana airport and walked off the plane, the VIP treatment began. A friendly representative greeted us outside the jet bridge and whisked us away to the private lounge. Someone else efficiently handled locating our luggage while we relaxed in comfort. Once the suitcases were located, we bypassed the regular lines and enjoyed expedited customs, ensuring a smooth transition into paradise. From then we were transferred via a private SUV to Tortuga Bay Hotel Punta Cana.
Once we arrived our Concierge Ciara walked us to our villa and explained everything in the villa as she showed us how things worked in the villa. she also attended to all of our needs from coordinating dinner reservations and arranging rides for our excursions.
I was impressed by the immaculate grounds. Lush palm trees, vibrant flowers, and perfectly manicured lawns created a breathtaking welcome.
The Villa exceeded all expectations. The spacious living area offered a perfect separation between the two "wings" – ideal for privacy and relaxation. The primary bedroom was a haven with a king-size bed that promised ultimate comfort. The large bathroom boasted double sinks, a refreshing shower, and a luxurious soaking tub – everything you need to unwind after a day in paradise. The secondary bedroom mirrored the primary one, offering two plush queen beds and an equally impressive bathroom.

The beach was nothing short of idyllic. The soft sand was meticulously combed every day, and there were plenty of comfortable beach chairs for lounging. One Wednesday, we practically had the entire beach to ourselves! Imagine basking in the sun with turquoise waters lapping at your feet and a dedicated waiter ready to fulfill your beach cocktail dreams. The innovative barrier system, placed about 400 feet into the sea with another layer 50 feet further, kept the seaweed at bay, ensuring a pristine beach experience.

The staff truly elevated our stay. Ciara, our concierge, was exceptional. Her genuine care and attentiveness made us feel like valued guests. At the Bamboo restaurant, Damian, our dedicated waiter, consistently impressed us with his professionalism, personable demeanor, and all-around excellent service.

Overall, Tortuga Bay is a phenomenal resort that deserves its reputation. The immaculate grounds, spacious and luxurious villas, pristine beach, and exceptional staff create an unforgettable experience. I highly recommend Tortuga Bay to anyone seeking a slice of paradise. This would be great for family reunions.

Hands down best place I have ever stayed. We stayed here for 10 days for our Honeymoon. From the 1st day to the last day we felt like top priority. Staff was beyond exceptional, kind and attentive. Everyone at the bar - but especially Angel at the bar is AMAZING! Every night we were excited to go sit at the bar so we could hang out with him! Very kind. Everyone that worked at the front office - there for you 24/7. Staff at Bamboo..... WOW. Pedro on service was one of our many favorites. He remembered after the first day that I liked the bedside chocolates so much that he would bring me extra while we were at the bar (without me even asking). And last but not least. Yosaira. She is a hostess at Bamboo and has become a friend. She is the best hostess I have come across ever. So sweet and loves what she does! We will be coming back again and again because of these people!

If you are looking for a busy party resort, this is not the place. If you are looking for fantastic staff, stunningly beautiful (and private!) accommodations, this is the place. Enjoyed every moment of our stay... ❤️
Hector, Angel, Manuel, Fary, Carlos T, Yeneur...and many more I am missing - thank you for adopting us into your family. We will miss you, and can't wait to visit again!!

I am limited in the number of stars I can give (5 max) but this was a 10☆ experience. The ENTIRE STAFF (and I mean all of them) treated us like family from the minute we stepped into the office to check in, to the very last minute being dropped off at Punta Cana Int'l to fly home. Extraordinary, exemplary, unsurpassed are just a few of the descriptives you should use...