La Rosa Waves Beach - Couple & Families Only Hotel

Doesn’t even deserve a 1, extremely hostile staff and rude and know nothing about manners. Bed sheets were filthy. Hotel is so outdated. I would certainly avoid. Completely ruined my vacation i was planning on staying there for 1 night but with the cleanliness of the room I could not even stay there for 1 hour.

The worst hotel ever you would go, service is terrible, the food is disgusting and the rooms are terrible, ACs aren’t working, there’s leakage everywhere. Even the towels aren’t there. There’s only one pool which is unclean by all means. Just stay away from this place

Currently staying in the hotel La Rosa Waves. Hotel is located in the very good place in the middle of the city. At 11.30 pm engineers are working with hammer and drill on the stairs of aqua park. Obviously it’s very loud. When I came to reception to ask when they gonna finish, receptionist told me it will be at 12. AT MIDNIGHT. Does anyone care that people around are sleeping??? Apart of that he said these are stairs to the second floor of living rooms. On the attached picture it’s clearly visible that’s stairs are not connected to the building, just to aqua park. As we’re not interested in any trips or additional activities, we got red flags from a lovely man in towel centre. For those who don’t know, red flag on your umbrella means “do not disturb” so no one of sellers are coming to us with their offers. During first 10 minutes a man from diving centre and a woman from spa directly came to us to present their offers. When I asked if they knew about meaning of red flags, they told me they do. Why would you come to me if I warn you in advance not to come??? Some people told in their reviews before that plates in the restaurant are dirty. It’s true, but it’s possible to find a clean one. It’s getting worse when there are no plates at all and I need to wait for 10 minutes for one and hope it will be clean. After it takes about 20 minutes to wait for fried eggs. Chef is cooking for 347853 Egyptians and doesn’t pay any attention on foreigners even when you’re first in the queue and have ordered your eggs already 5 times. So if you’d like to wait 30 minutes for fried eggs, you’re most welcome to this place. On the first day at the beach animator came to me and asked if I want to join morning stretching and come to disco at night. I said that I will go to party with my friends separately from animation team. Then he started to ask who are my friends, why wouldn’t I bring them to party as well, where will I go and when will I come back. I refused to answer his questions as I’m not obliged to report to him. When another animator (very pretty girl) came to us, the guy told her that I’m f**king his mind. How is it possible that someone who’s working with people is using profanity? Any general knowledges about manners or being polite? So many questions… It took me 1 hour to write this review so it’s already midnight. Engineers are still making their noises and lovely man at the reception is saying it will take 1 hour longer 😊

Terrible place, not recommended at all. The rooms are very dirty and the bathrooms are disgusting. The bed linen and towels do not inspire confidence (mite nest). As soon as I arrived, the staff tried to trick me by changing my room, according to them, for a better and larger one, even a double when I had paid for a single 15 days before. They do not respect the do not disturb sign on the door. The nights are quite boring, there are few options (referring to shows and entertainment). Anyway, I left for another place.

I recently stayed at La Rosa Waves during my holiday, and while there were some positive aspects, there were also several disappointments.

Let's start with the drawbacks. Firstly, the check-in process was painfully slow; we arrived at 10 am but didn't receive our room keys until 2:30 pm, which was quite frustrating. Upon heading to the restaurant for lunch, we found it overcrowded, with not enough tables and chairs. As a result, we had to eat standing up, and there weren't even enough spoons for everyone. Additionally, our room had maintenance issues, including a bathroom door that wouldn't close properly and a poor view from the window. The beach area was disappointingly small, and the staff seemed indifferent to our requests, even something as simple as providing water. Another inconvenience was the lack of a dryer in the bathroom.

However, the resort does have its merits. Its central location makes it convenient for exploring the city and accessing various attractions easily. Additionally, despite the issues, the food served in the restaurant was quite tasty.

Awful and disgusting in everything

The pool is dirty and doesn't have the minimum requirement of health and hygiene

Food is unhealthy with rotten vegetables and bad taste

Staff is non-professional and not friendly

Room is very dirty as well with very bad smell everywhere

I stayed for only one night and canceled my reservation for the first time to cancel and leave a hotel, but staying in such dirty place is not affordable