Sunrise Garden Beach Resort

Pros:
Location: This hotel boasts a prime location right on a beautiful sandy beach. Perfect for soaking up the sun and enjoying the crystal-clear water, just steps from your room.

Staff: The staff truly impressed me with their friendliness and helpfulness. Everyone from reception and restaurant staff to the housekeepers went above and beyond to ensure a comfortable and enjoyable stay.

Cleanliness: The hotel was impeccably clean. The rooms were spotless, and housekeeping did a fantastic job maintaining the high standards throughout my stay.

Food: The on-site restaurant offered delicious food with a wide variety of options to choose from. Whether you're looking for a light breakfast or a satisfying dinner, there was something for every taste.

Bonus: The recently renovated rooms provided a modern and stylish atmosphere, adding to the overall comfort and enjoyment of my stay.

Overall: I highly recommend this hotel for anyone seeking a relaxing and enjoyable stay in a beautiful beachfront location.

Cons:
Kids' animation activities need enhancements
Beach towels and loungers need to be replaced with new ones

Regarding the location of the hotel is good. The room with a pool view was excellent. The staff were all kind. What i did not like is the hotel is very crowded because people from Sunrise Mamlouk come to use the Aqua. So during aqua time the hotel is very crowded.
Another point i did not like is that the hotel send some staff members from animation that asks you about your opinion on the hotel then you say its good then he asks you to open google maps to give 5 stars and he even ask you that he can type the review on your behalf. So this is like faking the reviews which i did not like.

I had another incident with the hotel doctor. My daughter fall down and got injured. The doctor came very quickly and recommended us to go to a hospital. He had horrible communication skills as he kept saying to my wife do not yell she is already fallen down in the way like "shut up"
I did an official compliant against him and the hotel manger said she will take serious actions with him.

Other than this was great like the food and everything.

We had an incredible stay at the Sunrise Garden Beach hotel! From the moment we arrived, the hospitality of the hotel staff was outstanding. Every member of the team went above and beyond to make our experience unforgettable.

The room was beautifully appointed, spacious, and equipped with everything we needed for a comfortable stay. The attention to detail in the room’s design and amenities truly impressed us.

A special mention must go to the amazing animator from Bluestyle. Their energy, creativity, and enthusiasm made our days at the hotel even more enjoyable. Whether it was the fun activities by the pool or the engaging evening entertainment, they made sure we had a blast every single day.

Overall, the combination of excellent service, comfortable accommodations, and top-notch entertainment made our vacation at Sunrise Garden Beach one to remember. We highly recommend this hotel and can’t wait to return!

I hope this fits what you were looking for!

Stayed at the hotel for 10 nights, staff were very polite. The room service was excellent and always clean and tidy, new bed art everyday which was fabulous. The pool staff were very helpful and friendly with my daughter. Animation team were excellent my daughter loved going to kids club and mini disco, Oliwia from the animation team is so lovely always came to check on us and had a lovely conversation.

One of the best hotels I have tried, it deserves five stars. The cleaning, food, and handling of everything in the hotel are extremely splendid. The small details in terms of cleanliness are wonderful, the kind treatment, the wonderful animation band, and the wonderful parties. A hotel that deserves seven stars, not five stars.🤍

Very good resort, love the nice pools and aqua slides for every age. The beach is also amazing. Water is clear enough to snorkel and find cute little shells. Food and drinks were also very good - always a decent variety to choose from. The employees are extremely child-friendly and always helpful.

We were very pleased with all the services that we received, from the staff of the Resort.
The food was great, although I would recommend not to use so much flour when preparing creamy soups. Not all cream soups include flour, but in some, such as potato cream soup, or seafood cream soup, I think it is added, but it's just my opinion. I'm not an expert.
We also liked to see that you have an internal inspector, who we accidentally noticed checking the quality of cleaning, which your employees performed, the arrangements on the table, the arrangements of the food on the plates, he took notes and took pictures of everything think it could be improved.
We really liked the location and where we stayed, because we were close to all the facilities you offer.
The cleanliness and kindness of the cleaning staff was also exemplary.
The cleanliness in the room and bathroom was exemplary. It could be hidden more and under the beds. What I would recommend, but also, it depends on the budget, if you are willing, to put some mosquito nets, on the doors/or preferably on the windows of the room, if they can be opened, because it is cheaper. For people who can't stand air conditioning, it would be ideal, because overnight it is cooler and they can then sleep with the windows open. The vast majority of your customers are families with children, I think around 90%, and even though we used mosquito creams and sprays, we still had the displeasure of being bothered by them, especially our boy. But it's just an idea and maybe you won't take anything into account from what I wrote here.
I would recommend, one more aspect, that if the clients of the resort still forget their towels, on the deckchair, at the beach, in the evening, somehow there should be a way to retrieve them in the morning. I understood that some customers could take the towels with them, and that's why there is a penalty of 200 Egyptian pounds, but my wife and I were even present at an event, where one of the employees took the towels on time 18.30, and handed them over to the towel center near the beach.
Therefore, it is clear that there was no bad intention on the part of the customers who forgot the towels, and the towels were not lost, but recovered by one of the employees, who anyway checks all the sunbeds and arranges them in the morning, so nothing is lost .
It's just an idea, that for 2 towels the respective penalty is 10 dollars, it's really not much, but whatever you're forced to pay, it bothers you... it's something else, when you give with pleasure, with love.
And we really liked that it is very clean, on the beach, and the arrangement of the sunbeds, the fact that the beach is cleaned and the fact that there are those dividers that protect the sand from coming on you when the wind blows.
I would also recommend, when you can and will have provided in the budget, to replace the sunbeds that are damaged - but as I said, everyone knows their budget and expenses, it's just a recommendation.
You are very well organized from our point of view, as well as a summary of our stay.
The resort is close to many points of attraction and objectives to visit.
We will definitely come back.
Thank you.

Our stay was wonderful and amazing. I love everything in this resort starting from the great welcoming, speedy check in, allowing me to choose my room location, daily variety of food and beverages, the cleanliness, the animation team to their caring for every detail in our staying there. Even my children were extremely happy and excited about everything there. I can’t find the words to express my gratitude and thankfulness.
Truly thank you from the heart, it isn’t my first stay in this resort and it will not be the last.

A Superb Stay at Hotel Sunrise Garden Beach: Room 2312 Review

I recently had the pleasure of staying at Hotel Sunrise Garden Beach, and I must say, it was an exceptional experience from start to finish. Our stay in Room 2312 was nothing short of delightful, thanks to the impeccable service and attention to detail provided by the staff.

Upon entering our room, we were immediately impressed by its cleanliness and inviting atmosphere. Mohamed, our dedicated housekeeper, deserves special recognition for his outstanding work. Not only did he ensure that every corner of the room was spotless, but he also went above and beyond to decorate the space for our children. Their faces lit up with joy when they saw the special touches Mohamed had added, and their smiles never faded throughout our stay.

The service at Hotel Sunrise Garden Beach was truly top-notch. From the friendly greetings at check-in to the prompt assistance with any requests we had, the staff consistently went out of their way to make us feel welcome and valued. Whether it was arranging restaurant reservations or providing recommendations for activities in the area, they were always eager to help and went the extra mile to ensure our satisfaction.

In addition to the excellent service, the facilities at the hotel were also impressive. The beachfront location offered breathtaking views and easy access to the sand and sea, while the on-site amenities provided everything we needed for a comfortable and enjoyable stay. From the pool area to the restaurants, everything was well-maintained and thoughtfully designed to enhance the guest experience.

Overall, our stay at Hotel Sunrise Garden Beach exceeded all expectations. The combination of superb service, immaculate accommodations, and thoughtful touches made it a truly unforgettable experience. I would highly recommend this hotel to anyone looking for a relaxing and memorable getaway.