9.4
Excellent

Pickalbatros Citadel Resort Sahl Hasheesh

🌍
Egypt, Hurghada, Sahl Hasheesh
● Center: 22 km
🌞 Beach - 2 min
➊ 1 line
☎ Phone: +20 65 3605000Show
🧭 Coordinates
120 USD
Pickalbatros Citadel Resort Sahl Hasheesh
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Junior Suite With Sea View
+ 55 sq.m.
Junior Suite With Sea View
Air conditioning, minibar and bath
Standard Room With Sea View
+ 46 sq.m.
Standard Room With Sea View
Air conditioning, minibar and bath
Family Room With Sea View
+ 3 x 60 sq.m.
Family Room With Sea View
Air conditioning, minibar and bath
Deluxe Room Sea View
+ 60 sq.m.
Deluxe Room Sea View
Air conditioning, minibar and bath
Beds:
Standard Triple Room With Sea View
3 x + 57 sq.m.
Standard Triple Room With Sea View
Air conditioning, minibar and bath
Quadruple Family Sea View
4 x + 4 x 60 sq.m.
Quadruple Family Sea View
Air conditioning, minibar and bath
Superior Room With Sea View (2 Adults + 2 Children)
+ 3 x 57 sq.m.
Superior Room With Sea View (2 Adults + 2 Children)
Air conditioning, minibar and bath
Suite With Sea View And Jacuzzi
+ 3 x 140 sq.m.
Suite With Sea View And Jacuzzi
Air conditioning, minibar and bath
Honeymoon Room
40 sq.m.
Honeymoon Room
Air conditioning, minibar and bath
Beds:
Deluxe Triple Room With Sea View
3 x 72 sq.m.
Deluxe Triple Room With Sea View
Air conditioning, minibar and bath
Beds:
Marina Room (2 Adults Only)
36 sq.m.
Marina Room (2 Adults Only)
Air conditioning, minibar and bath
Executive Swim Up Room
50 sq.m.
Executive Swim Up Room
Air conditioning, minibar and bath
Beds:
Royal Jacuzzi Suite With Sea View
+ 3 x 70 sq.m.
Royal Jacuzzi Suite With Sea View
Air conditioning, minibar and bath
Beds:
Superior Room Sea View (2 Adults+2 Children)
+ 57 sq.m.
Superior Room Sea View (2 Adults+2 Children)
Air conditioning, minibar and bath
Beds:
More rooms

Description

The hotel of VIP-class with high level of service and infrastructure. Beautiful grounds, original architecture in the style of "the Citadel". The hotel owns one of the largest conference halls in the region, with high ceilings (10m) and direct sea views. The corridors of the main building is decorated "marine" stone, preserved imprints of coral and fish. Near the beach are 2 natural sea pool, lined with a special stone tiles, which are cleaned daily by divers. Recommended for respectable travelers and families with children.

Built: 2008

Renovated: 2012

Location: 20 km from airport, 25 km from the centre of Hurghada, in Sal Hasheesh on the beach.

Consists of a main 2-storey building and a complex 2-4 - storey buildings.

The hotel has 514 rooms.

Total area: 700 000 m2.

Beach: own sandy beach, 100 m from the hotel, the first coastal line, near the coral. Umbrellas, sunbeds, mattresses, towels – free of charge. The length of the beach – 600 m. 1

We accept credit cards: Visa, MasterCard, American Express, Diners Club.

Pets: up to 5 kg.

Attention! Hotel policy is not allowed to bring food or drinks from restaurants.

If you have a special request, please contact the restaurant Manager.

Attention! Orders for breakfast and lunch boxes will only be accepted from tourists. For Breakfast/lunch on the road travelers must contact the reception before 20:00 one day before departure.

On the hotel territory: dry cleaning (charge), meeting rooms: 2 (with 60 and 800, for a fee), bus to downtown (extra charge, on request), doctor on call (charge), bars: 7, Barber (chargeable), taxi service, ATM, free Parking, shops, swimming pools: 3 (2 heated in winter), Laundry (chargeable), restaurants: 6 (1 - charge), wireless Internet access in lobby (free)

Attractions: sauna for a fee, free gym, aerobics free of charge steam room for a fee, Jacuzzi free of charge (in the pool), free water aerobics, pool free, beach volleyball, table tennis, massage charge, water Polo, tennis court, table soccer for free, rental of tennis rackets and balls for free, free bocce ball, disco for free, live free music, banana charge, Canoeing free, free Darts, free catamaran, Windsurfing paid, free basketball, diving charge

For children: highchairs in restaurant: Yes, cot: on request, free, kids club (4 to 10 years), baby-sitting service: on request, kids pool: heated in winter, children's Playground

Located in Sahl Hasheeh, Pickalbatros Citadel Resort Sahl Hasheesh is a 1-minute drive from Red Sea and 5 minutes from Old Town Sahl Hasheesh. This beach hotel is 18.6 mi (29.9 km) from Marina Hurghada and 20.3 mi (32.7 km) from Hurghada City Center.

The distance to the nearest airport is 20 km.

Policies and conditions

  • Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
  • Breakfast: Western, American, Asian, Continental, Full English/Irish, Halal, Italian, Vegan, Vegetarian Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service Animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: MasterCard, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
Booking hotels at the best prices
official partner of
Trip.com

Services and facilities

Internet
  • Wi-Fi in public areas
4 Swimming pools
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Pool umbrellas
  • Pool lounge
  • Towels
  • Adults only
  • Opening times
Parking
  • Private parking
Transportation
  • Taxi booking service
  • Car rentals
  • Shuttle service
  • Priority airport pick-up
  • Priority airport drop-off
6 Restaurants
  • The Citadel
  • Culina Restaurant
  • L"Asiatique Asian Restaurant
  • Golden Booda (Extra charge)
  • Rocks Lounge
  • Alfredo
Business Services
  • Conference room
  • Fax/copying service
  • Wedding service
Front Desk Services
  • 24-hour front desk
  • Lockers available
  • Concierge service
  • VIP check-in service
  • Express check-in and check-out
  • Safe at front desk
  • Luggage storage
  • Wake-up call
  • Currency exchange
  • Tour and ticket booking service
Languages Spoken
  • English
  • German
  • Russian
  • Arabic
  • Chinese (Mandarin)
Food & Drink
  • Snack bar
  • Convenience store/kiosk
  • Cafe
  • Bar
  • Lobby bar
  • Halal meals provided
  • Room service
Public Areas
  • Elevator
  • BBQ
  • Garden
  • Smoking area
  • ATM
Health & Wellness
  • Billiards room
  • Table tennis room
  • Tennis court
  • Gym
  • Massage room
  • Turkish bath (Hammam)
  • Spa
  • Diving
  • Beauty and makeup
  • Snorkeling
Activities
  • Nightclub
  • Public beach
  • Beach towels
  • Beach bar
  • Private beach area
  • Gaming area
  • Fishing
Cleaning Services
  • Dry cleaning
  • Ironing service
  • Laundry service (on-site)
Facilities for Children
  • Children's meals available
  • Playground
  • Kids' club
  • Children's pool
Accessibility
  • Wheelchairs available
  • Accessible rooms available
Safety & Security
  • CCTV in public areas
  • First aid room
  • First aid kit
  • Fire alarm
  • Fire extinguisher
  • Security personnel
  • Carbon monoxide alarm
  • Intruder alarm
  • Smoke detector

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 100 m. It takes 2 minutes To the beach!

The distance to the sea is 190 meters

Hotel virtual tour

Video: Pickalbatros Citadel Resort - Sahl Hasheesh, Hurghada, Egypt

Map

Reviews

Cleanliness
Amenities
Location
Service
31.05.2025
I love the view of the hotel 🥹 so much incredible ! We get upgraded by the staff thankyou so much ( due to no empty rooms)
And get 30min free massage , it’s amazing !! It worth to extend 🥰
Food taste normal , but you must try Kebab nearby lobby !

Please stay one night at least if you were here
27.04.2025
1. Food
Everyday they offers same food with the same ingredients. Low quality food but even it's not tasty.
Also I feel sick after having dinner.

2. Racist
Most of employees are racists especially to Asian people. They are proud to be racists.

3. Facility
- Key is not working frequently.
- Rooms are not clean but architectures look nice.

4. Room assign
- They will give you different room from what you actually make reservation. Especially if you are Asian, it's for sure.
21.04.2025
If you were an asian, avoid this hotel at all costs. I have booked for three nights. My aircon was out of order so I tried to call the receptionist for assistance. A guy called Mohamed Ahmed took the call and said they would send someone to check. After half an hour, no one was coming. The aircon was basically heating so I feel so dizzy especially under summer heat. I called again and requested to change the room. Mohamed Ahmed picked up the call and yelled at me: I have told you already I am sending someone. Do you want to change the room?Yeah? We have some rooms in building 8 which (which is the farthest building). I was so angry being yelled at I went immediately to the reception. This guy then pretended that he does not understand my accent and mocked at me.This is defo racist and I will file formal complaint.
16.03.2025
The resort is very good with a nice view of Red Sea. It is a very large resort and has many restaurants to choose from. The room is very calm and has shuttle to go between room and main building. We can have all 3 meals included and even can have happy hour time. We can walk along the resort to enjoy a nice and relaxing time in Red Sea.
14.02.2025
Is a nice place for staycation ~ But the location not that good and far from town.
24.01.2025
This is the best resort in hurgada. It's worth coming to hurgada to visit here. Not only the facilities here, but the service here is really great. In particular, Mohammed Ahmed's kindness and the way he serves guests are equal to those of the best managers in the world. I hope you feel this joy when you see this review
18.01.2025
Actually everything was amazing
The heated pool was very nice
There was not varieties in food but most of it was with nice taste
Very long walking space but there is shuttles available every 15 minutes
Highly recomemded
13.01.2025
Perfect hotel in every thing , early check-in and free upgrade to marina room , friendly and professional stuff in every department ,the most clean hotel I had ever seen.
You can't get better view than Pickalbatros Citadel ever.

I met a serious problem in check in after the cheerful welcoming form every one of stuff.
The problem was that my reservation rate from trip.com was not for Egyptian people and I have to pay a difference fees to the hotel about 15 USD, Mr. Mahmoud and Mr. Mohamed Rashed from the reservation team told me that issue and asked me to contact with the customer support team of trip.com .
Once I contacted trip.com customer support team they solved the problem in only 5 mins and covered the difference for me. I payed the hotel and trip.com compensate them for me.
Thank trip.com & Pickalbatros Citadel.
I will come again for sure, and my next reservations will be by trip.com as a trusted site.
11.01.2025
It’s a very nice stay, the hotel room is clean and big enough for three person (we had a extra bed). The food in all the restaurants are excellent, we particularly love the Italian restaurant, with steaks and pasta. Staffs are kind and friendly. Highly recommend.
22.12.2024
Hotel is beautiful but service is far beyond
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Pickalbatros Citadel Resort Sahl Hasheesh

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 2 minutes to reach to the nearest beach.

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

Does Pickalbatros Citadel Resort Sahl Hasheesh have a swimming pool?

Yes, Pickalbatros Citadel Resort Sahl Hasheesh has a pool.

Are pets allowed at Pickalbatros Citadel Resort Sahl Hasheesh?

No, pets are not allowed at Pickalbatros Citadel Resort Sahl Hasheesh.

Does Pickalbatros Citadel Resort Sahl Hasheesh provide breakfast?

Yes, Guests staying at Pickalbatros Citadel Resort Sahl Hasheesh can enjoy breakfast during their stay. Breakfast option(s): Western, American, Asian, Continental, Full English/Irish, Halal, Italian, Vegan, Vegetarian.

How to get from the closest airport to Pickalbatros Citadel Resort Sahl Hasheesh?

The closest airport is Hurghada International Airport, and it is about 36 mins from hotel by car (21.5 km).

What is the cancellation policy for Pickalbatros Citadel Resort Sahl Hasheesh?

The cancellation policy for Pickalbatros Citadel Resort Sahl Hasheesh varies depending on the type of room and booking conditions.

Does Pickalbatros Citadel Resort Sahl Hasheesh offer airport transfer services?

Yes, Pickalbatros Citadel Resort Sahl Hasheesh offers airport transportation for guests. We suggest you call ahead to confirm details.

Wrong hotel description? Tell us.
Объект не является классифицированным в соответствии с законодательством РФ средством размещения
X