Hotel Serawa Alicante

EDIT
We would like to address some comments from the management
1. We were very excited to dine in your restaurant as it was our first night out in Spain and have no intention to hurt your business, we wanted to feedback management and let other customers have a better picture before dining there as we spent over 260Euros and were dismissed when we expressed our opinions.

2. We were never offered any meal/ dishes to be changed after expressing our disappointment in the food. Instead we were told “the seafood smell is strong, that is how it is, and it is fresh from today”

3. Yes we finished the shrimp, it was very small and was finished in one bite. However, we did not finish the rice as there were bad pieces of seafood which we did express to the waiter but he replied with the above comment.

We are open to have a discussion with the management and you have our emails in our review and would like to halt any further finger pointing. Thank you for your reply and we look forward to hearing from you

END

Disappointing Experience Despite Michelin Guide

We recently dined at El Portal, and it was a very disappointing experience, especially considering the Michelin Guide recommendation.

First, the seafood was far from fresh. We ordered two prawns that cost €40, which was outrageous given that they were soggy, smelled off, and clearly not of high quality. The staff heavily pushed us to order the seabass and turbot, both priced at an astronomical €75 per kg, but we opted for the prawns instead—regrettably.

The rice/paella dish lacked any complexity and was overwhelmingly salty, with no real depth of flavor. The lamb shoulder was mediocre at best—something that could easily be reproduced at a less expensive restaurant or even at home.

The only redeeming factor was the wine, which, to be fair, was excellent and showcased the true treasures of Alicante. However, a good wine list doesn't make up for the lackluster food and inflated prices. Overall, this restaurant did not live up to its reputation, and we left feeling very let down.