Hotel Villa del Mar in Benidorm

Stayed here in late November and wasn’t over impressed. Hotel position is excellent and the reception, bar areas and restaurant were all clean and modern looking. The rooms, although clean, were dated and slightly shabby. Ours, a superior sea view room, was on the first floor, directly above the front loading area. The sea view was somewhat spoiled by a bent metal lamp post directly in front of the window. Food was poor and very repetitive (pork and fish seemed to feature at every meal). The three bar areas were good, the pre mixed cocktails were not. We took out the “ultra all inclusive package” for which we paid extra. Much is promised but very little delivered because “it’s out of season” Fair enough if you are told about this at the time of booking and not when you arrive. Even now the holiday company we travelled with are selling (at an extra cost) the “ultra all inclusive” for next year claiming that you get all sorts of extras. If it’s anything like this year, these extras will not be available in the winter months. If you do come here “out of season”, just go for the ordinary “all inclusive” it’s not much different from the “ultra all inclusive” and will save you a few euros. We found the reception staff quite “unreceptive” when we approached them with our issues. A final point, the hotel charge you three euros per day for using the in room safe and one euro per bag for weighing your case before departure - minor amounts, but something I’ve never had to pay for before.

My honest opinion about my first time in benidorm. Me and wife stayed in the villa der mar for a week and as soon as got there at like 11 in morning was told rooms not ready till 4 which I think is very late as day nearly gone. We then went up to room and viewed was at back overseeing a kids pool which didn't like so asked if could move rooms as they say ask them within 24hrs of any problems and they would gladly help so when asked they said it would be £66 a day just for a see view so £462 a week which is ridiculous and he was very rude and abrupt. His name was sargeo and hes supposed to be the face of the hotel and he is just miserable. So heres some cons and pros. Cons Rude receptionist. The pool is on second floor and small and it doesnt see the sun at all with big buildings around and not even heated. The food was not much choice and always cold. Pros. The rooms where nice and cleaned everyday with fresh towels. Great location on beach. Mostly the staff where nice and friendly but a big massive thank you to Aida, veneta, ety in the canteen as holiday wouldnt be the same without them when we did go inside there to eat as breakfast was the best but still cold. Would I stay there again no sorry.