5 star hotels in Benidorm

Nice food and beer,great service and a challenging golf course. Great time had by everyone 😊

The hotel is beautiful. Service is abysmal. The Level lounge is a joke.

Excellent golf course and staff very friendly

2nd stay in 2 years. We recommend this hotel which is a gem of architecture. We did not have time to get bored in 15 days (different restaurants, several pools, different shows for adults and children, ...). As for the cuisine, the fresh food offered was enjoyed by the whole family. Obviously, the expected goal is achieved: disconnection and rest! Many thanks to Fabien (Director) who was always there...

Cool place, silence beautiful view super!

Despite the hotel was full, it was very quiet. Only some of the restaurants are so crowded that you have to book it one day at least before. The spa and the gym are good, and you can't miss the heated pool. Rooms are incredibly large and clean, and service very polite and helpful, however it would be better if they clean the room at morning.

During our recent stay at Villa Venecia in Benidorm, my fiancé and I enjoyed a remarkable 7-night experience that exceeded our expectations. Upon arrival, we encountered a minor issue with our key fob for the initial room. However, the staff promptly addressed this by upgrading us to a junior suite, which added a touch of luxury to our stay. The hotel itself is beautifully designed, offering stunning...

It's such a great hotel. Beautiful view of the sea from our room. Breakfast was fantastic, the best one I've ever had on holiday. Don't want to leave this place.

I was there to conduct a Renewal of Vows Ceremony so saw only reception and dining room. My couple said the room was lovely,staff attentive and went out of their way to make their wedding anniversary very special

My husband and I have just spent a week at this magnificent hotel. We felt comfortable and welcome. The staff, every single one of them, are all nice and friendly, doing their very best every single day. (Angela, the receptionist, would definitely go the extra mile to make sure that you are happy and all your needs are fully met while you are staying at the hotel.) Coordinated by a great young manager...

Hotel in best position in old town! Lovely breakfast every thing you need catered for staff service in and outside very good! Reception staff absolutely brilliant will help you with any problems large or small! Best wishes and thank you very much will recommend villa venecia to everyone*****

Everything catered for from start to finish..beautiful clean rooms..beautiful views.. wonerful staff much recomended

A special mention for the Training manager Gardenia who was very accommodating in helping us find a lost item. Very professional, friendly and helpful. This professionalism extended to the entire team at Barceló. Everyone we met were very friendly. Also the breakfast choice and atmosphere was exceptional. Thank you 🙏

We spent one night. The hotel is brand new, and the building materials used are first class. It has two outdoor swimming pools, a small one at the terrace located at the chill out area, and a big one at the ground floor. The rooms include a terrace and are spacious, with a small kitchen and well furnished. Food was good also. The spa is quite small. It offers also parking at the basement. The hotel...

Fantastic stay for my birthday with friends. Had a lovely spa and massage. Couldnt fault anything.

Really lovely rooms and very relaxing. Good staff and good food. Small but sufficient gym

One of the best hotels we've stayed at. A new venue. Excellent service and friendly staff. Very clean. Breakfast buffet is the best! Truly great food. Buffet dinner is also very good with variety of meat, fish and fruit. Affordable prices, it should be your number 1 choice if you're planning to stay in Valencia area.

Very nice hotel: nice rooms, nice swimming pools and bars! I have been there twice: the first time was just after the opening and there was lack of organization and the dinners were not good. After few months I visited it again and then I found really good dinners and breakfasts and a nice organization! Suggested.

The overall setting of the hotel was great. The problem was that it’s missing all the details that make a hotel 5 star as well as what makes a hotel stand out. The hotel restaurant was below average. We had booked our stay with breakfast and dinner included but after trying the dinner buffet as well as the a la carte dinner we decided to eat out at local restaurants for the rest of our stay instead...

It is a nice hotel with a good SPA and work out room, pretty good 5 star worthy breakfast. However, keycards were not always working well (which means a trip back to the reception). The parking is NOT free as stated here in google. Early morning you need to close the balcony because the music of the lounge area is a bit loud, also the street is a bit noisy. I don't care about TV, but a quick browsing...

I have just asked for room service. I requested 1 coffee with milk and reception called to say it would be 15 Euro’s. I appreciated the call and cancelled my coffee. How do you justify 15 Euros for a coffee. The hotel is so quiet you would think they would be giving you a free coffee to keep the clientele happy

My daughter took me to this hotel for a few days for my birthday last week. It deserves its 5 stars. The hotel, the rooms. the spa, the gardens and pools, breakfasts and the staff were brilliant. The weather was atrocious but we didn’t care. We enjoyed our room. The very large bed was very comfortable. We travelled to the dam near Guadalest which is definitely worth a visit. It was raining too...

Looking forward to a return visit this year, hotel being refurbished so looking forward to seeing the results, excellent staff, great rooms and food is excellent

Great clean hotel great location and great staff

Beautiful hotel. Food excellent. Staff excellent. Rooms cleaned everyday. Very high standard throughout. Would highly recommend

Yeah it's a great place, perfectly located for all the attractions and entertainment. The food is very good and there is a good variety of dishes to choose from. Breakfast is served from 8am till 10pm which is a bit early for me (11am would have been better). The jet2 rep lita was also very good.

Excellent hotel. Head waiter is brilliant with everyone in the restaurant. We have known him for a long time top man. I would tell anyone who was going to book this hotel they should have a excellent holiday here.

This hotel is ideally situated for the surrounding entertainment in the evening and for the beach during the day. The food is of an acceptable standard and the rooms are quite comfortable albeit a little basic. The swimming pool is very nice and there is enough sunbeds for the guests, if a little crowded. All in all, a friendly hotel and would recommend for a short stay perhaps.

Just had 10 days here, and judging on price not stars, it is kept spotlessly clean on a regular day to day basis, no balcony but one knows by the visuals of hotel, aircon worked, room cleaned daily, v/ clean beds & towels, shower room real nice and clean, hot water perfect any time !. breakfast, varied choice excellent staff, as were all staff.. pool was nice area, all day sun, not keen on music drum...

Decent functional hotel, good buffet breakfast. Good swimming pool (pity about the poolside music though). On the outer edge of town, so a 25 minutes walk to the beach, or use a cheap taxi. Overall, perfectly fine for our two night stay.

I booked throught Booking and the cancelation was not available. After contacting the Hotel, they allowed me to be 100% refund ( i had some medical issues). The process was fast and friendly, i really appreciate it!

Nice clean hotel although could do with a bit of updated. Staff friendly and helpful. For those liking a hot breakfast this is not for you. You need to heat up your breakfast in the micro wave. Continental breakfast good choice. Outdoor pool clean overlooking city. The hotel has very little around it as far as bars and shops. Bus stop near by to take you to Benidorm.

Stayed only for one night here. Cozy room with bath tub, the hotel has the pool and sun beds. So if the weather good and you want to sunbathing with peace here is the good place. Sauna is a plus too. The service from the staffs is top! Overall I enjoyed my stay here.

Everything is clean and tidy. So far, good value for the price. My only complaint, is when I got to the room it was 27°, so I put the 'air conditioning' on. 10 mins later, it was 28°. I was informed that the A/C wasn't active in March. The staff were very kind and friendly!

I booked a double superior room & was given a very old looking room. The air conditioning was leaking all over the balcony, it was dangerous. They sent a maid to mop up & 5 minutes later it was the same. They then sent a maintenance man who said there was a problem. I had to pay 160 euros to upgrade as the other room didn't feel safe & they wouldn't even give a discount. The room that I originally...

Great experience! Hotel looks luxurious and clean. 5 min walk from the beach and close to the city centre. Friendly staff, very helpful and polite. Room was cleaned every day, amazing food, tasty and good quality ( every day for dinner was food from different countries).Live singer every night.Everything was perfect! Thank you!

The best hotel we have stayed in Benidorm. I have stayed in many 4 star hotels and by far this is the best. Food amazing, staff cannot do enough for you, so friendly and helpful. Location of hotel is brilliant for old town or new town. I booked the deluxe room which gives access to private pool, so worth it. Can’t wait to return next year. Keep up the good work Bristol as you are all doing it right...

Fantastic hotel. Feels luxury for a very reasonable price. Comfy beds. Would have liked a balcony but understood for the price this is not possible. They provided a washing line in the shower to accommodate for this. Great variety of food on buffet breakfast. Powerful shower which was amazing. Lots of the seating in the room which was very convenient. A few small flaws - The air conditioning made me...

Our family (2 adults, 2 children) stayed for 10 nights. The room was nice. The food was AMAZING!!!! Compliments to the chef(s) and their team. Very NOISY all around, from neighbours, from the street, from music downstairs, from people drunk in the street, from parties in the street, etc. Fortunately, we had a white noise machine with us; otherwise, we would not have been able to sleep through the noise...

We stayed here for 2 weeks over xmas and new year. The hotel and room was clean and tidy, some of the staff were helpful, others not. The food in the restaurant was very very poor, when we approached the staff regarding the quality of it the answer was ,well this is a Spanish hotel and not for the English, if that is so we asked why do you allow English people to come to your hotel to holiday and...

stunning hotel,great staff,wonderful selection of world meals,very clean,adults only,swimming pool,beach front hotel,we had a wonderful stay and highly recommend sol costa blanca,we usually stay at Hilton hotels when we can,but this hotel is right up there with hilton. would recommend paying for a "direct sea view"

Fabulous location, very comfortable room. Wouldn't book half board next time as there are so many different places to eat.

Great location. Nice and clean. food was ok. Would stay there again

Would highly recommend this hotel, it has everything you could want, even doors that open automatically as you approach, it is spotless in all areas, staff are helpful food is excellent breakfast and evening meals, and it us well placed right on beach front.

Fantastic room with a view. Fantastic food and the location is right on the sea front. Beautiful 10/10

Nice hotel. They really need to stop people from reserving the sunbeds though! 10:17 all the sunbeds are taken by towels but only 3 people are actually using them!

Having spent a week with my family, I would like to note the good attention of the hotel staff. Highlight Carlos in the dining room, excellent professional, attentive and very friendly. In the kitchen, Oscar is always attentive and smiling. And in the cafeteria the boys are very good with children. The family rooms are very nice, the buffet is good and the location of the hotel is good, you can walk...

This summer I spent a few days and I liked it. 100% recommend to go with family. Very good atmosphere, very helpful and attentive staff. Covid measures were 1000% followed. I was just looking for New Year's Eve, but how is everything ... Next year we will repeat for sure.

I was surprised by the COVID infection control system. Professional service, ideal for holidays with children. Good food

Positive experience with family. Very nice staff, decent food and good entertainment services. And the location is great. Excellent housekeeping.

Nice hotel, very clean, great staff. With a heavy load of the hotel in the restaurant for dinner, there were queues for hot dishes, since meat and fish began to be prepared with the opening of the restaurant, and not in advance. But in general, everything is fine, I really liked it.

The staff were exceptionally helpful. The room was spotless, it was a pleasure to return to our room to find that it had been cleaned to such a high degree. The breakfast was good but I do have concerns about the safety aspect of carrying hot drinks back to the table) I know that this is common practice in most hotels), on 1 occasion 2 children ran in front of me without any consideration about what...

On arrival check in was quick with room for 3 nights ready straight away. Up the lift to the left, entered the room to be met with a really nice scented space, exceptionally clean room, with two comfy single beds, fluffy towels and plenty of complementary toiletries. I then realised I hadn't taken the option of the safe box, back down to reception sorted straight away, it's €4 per night or €20 per...

Lovely clean hotel, rooms are a little on the small side so a 4 to 7 days you would manage. Drawers are quite useless as not deep enough do you can't store much in them. Food okay

Lovely hotel, lovely rooms. In Great position for entertainment. But. You spend a third of your holiday sleeping. Did not sleep well. Hotel States it has Air Conditioning in rooms. You do Not! Unless in the Warmer months. Even though AC minimum is set to minimum of 21 degrees. We are here in March room is at 24 degrees. Tried opening Patio Doors. Noise outside goes onto near 4am. Not impressed. Would...

Lovely hotel in a great location. Bars and shops are next door and the beach is just a five minute walk away. I love the decor of this hotel - the mood lighting is very relaxing. I stayed on a full board basis. Food is buffet style and there is a wide variety of dishes available. My room was spotless too.

This is, quite simply, a wonderful hotel which is professionally run with excellent staff. If you love food, then you must stay here. I adore fish and seafood and in 4 days of lunch and dinner, I have eaten sea bream, sea bass, John Dory, plaice, cod orly, flounder, big fat mussels and whole prawns. Wonderful chefs and hard working attentive restaurant staff make this a supremely satisfying culinary...

Love this hotel. Will be back again soon. Frank and his staff top notch. Recommended

Our experience was magnificent, we were two couples looking forward to disconnect so we booked an afternoon in the Spa at their Wellness Beauty Center, Montse received us as we got out of the lift and after the Spa she offered us a glass of sparkling wine, there was a water fountain and tea in a little nook where we could sit and chat. We also had a massage the next day which was absolutely relaxing...

Hotel is well run, clean and overall good. Only reason to visit reception was to get information. Not central to Benidorm but well within reach on public transport. A small great beach within a 10 minute walk with the long beach to the old town within 10 minutes. Great views overlooking the mountains. Better views if lucky enough to get a seafront view which we weren't. The food was nice enough and...

Thank you Gran Bali for a memorable stay. Very polite welcome. Being teetotalers, we were given a kettle as soon as we requested one. The room with the balcony was spacious and clean, great view on a night for the entertainment which was enjoyable. The room maids were very polite and very helpful regarding fresh linen etc .. The Mrs loved the aqua aerobics with the entertainment guy, very funny! Breakfast...

This hotel is 3 stars for furniture and quality. Location is fine with some only Spanish restaurants ( this was my filling this year '24) in rest dry and concrete. It was my first time coming here I gave 5*+ to the beach sand and the weather was clear. I prefer a quiet location next time. Some reception staff are brilliant, some of them even if they wear English flags on their badges they pretend...

Amazing hotel just outside of city centre with good bus connection to oldtown. We stayed for 5 days and it was amazing. Every night they have music until midnight, so have in mind that there is no early sleeping. There is 3 pools, 2 bars and plenty of space for everyone. Every day we had breakfast and dinner in hotel and food was amazing! There is always something that you like to eat and they never...

A beautiful experience. pluses: the multitude of activities, location close to the beach, located in a very beautiful area with many attractions to visit, diverse and tasty food, especially lunch and dinner, friendly staff, daily cleaning of the room during the stay. minus: being a very big hotel, it is permanently crowded in the season, because of the many sports schools that come here, There is a...

Around €10 for a taxi to town. Nothing of any note near hotel Terrible cold food for every meal and snack bar Terrible with a choice of disgusting hotdogs or undercooked cheese toasties Had my phone stolen on the first night with around 20 other people in the bar. I asked them to check the cctv and they refused. Never got my goods back and they didn't care a jott

You have to pay for all extras ect gym very boring no entertainment it may be the highest hotel but there are 2 and we was in the small one 100 euros to up grade rooms very dated would not go again 9r recommended

Very nice localization in city centre close both to the beach and promenade and various restaurants all around.

Upon arrival we were very impressed with how clean the hotel and rooms are. The interior is modern and simply really nice. The food was the downfall… we had all inclusive, however didn’t spend much time eating their food. Every time we tried, we just couldn’t stomach much of the food apart from their salad bar and fresh fruit section. This was the biggest shame. The service from hotel staff inside...

Amid this awful covid-19 pandemic hotel was clean food always hot and well presented xmas dinner was amazing staff were helpful and friendly 😀 loved it 😀 I would go back x merry Xmas 😀 😋 ❤

Nice hotel in the centre of Benidorm, breakfast was very good with plenty of choice. Rooms were clean and adequate. I booked a late check out it cost £28 it was worth it as check out was 1800. So I spent the day by the pool.

Ideal place to stay if you're in Benidorm close to all amenities clean friendly staff will be staying again

Had a lovely stay just outside of the old Town. Didn't clean floors change bed only changed towels. 4star Hotel. I wouldn't say that

I loved the experience of the hotel everything was the best it could be my two nights for my birthday weekend was magical thank you all the stuff and everybody who works there will definitely come back

Great place to stay..plus 2 excellent golf courses.

Everything is biased towards domestic family tourism: plenty of activities for children (in spanish) and lots of Latin music. Had a full board booking. Only the buffet restaurant is included. If you want to eat at one of the themed restaurants you have to pay 15 EUR extra per person. Beverages are never included: 3,5 EUR for a bottle of water (1 liter) or 3,75/4 EUR for a bottled beer. Most cocktails...

Lovely hotel. Rooms were lovely. The lock in my room broke just 2days before departure, I was moved to an upgraded room which I did not appreciate but I did not want to keep packing/unpacking for 2 days.The views in a previous room were better. Breakfast were amazing in selection and quality. There were some surprises for children's around Xmas day (Santa gave children a little parcel) a nice touch...

We really enjoyed our stay at the hotel, the bed was so soft! We loved the bathtub in the room and the staff were super helpful. We had a great time!

Stunning hotel and great location! You wouldn't know you were anywhere near Benidorm! We did have to change rooms, but that was only because we didn't have much of a view in our first room- the views are Stunning! Reception was brilliant and gave us a choice of rooms and allowed us to view them first before we made a decision! Highly recommended!

We had the most fabulous break here ..lovely staff ...clean hotel..Miguel on reception was so helpful..Jose so welcoming in the restaurant ..lovely cleaning lady.. great bar staff ..can't fault the hotel for the price we paId..Great prices from TIU ..we will definitely be back 💖 highly recommend this hotel..we stayed in January weather warm in the day but chilly at night so wrap up The only downside...

Good all round service by all staff in these straight times. Food was good under restrictions. Always continued to keep a very good cleansing service throughout my stay. Entertainment was good. But too many quizzes. Drop off and pick for hotel guests too far away from hotel, especially the old folk. Tui staff were at their usual 100 Percent. Finally the weather was very good. That's all we came for...

Had a lovely 2 weeks in Rio Park in November 2021. Food was good with plenty of choices for each meal and the deserts were marvellous. The COVID precautions were excellent and the staff very friendly. The cleaning staff were good in particular the girl who did our room. I have no hesitation in recommending this hotel.

Great place to stay. Anything your heart desire. Felt at home. Fantastic weather. Great entertainment.

Tall building

Rooms were nice n big n hotel were close to all best bars strip etc. Food was good too staff very helpful. Would definitely stay again.

We recently stayed here in a penthouse suite, The room was amazing with an extra large calfornia king bed, freestanding bath near the large fully opening sliding glass doors with incredible views please see photos. Small issues were no rubbish bin in the room and the water pressure sometimes unstable if you turned on the taps slowly they would fire water everywhere, quite funny unless you're dressed...

Gorgeous hotel and highly recommend. Stylish, great location for the Old Town, modern and spacious bedrooms, huge swimming pool, beautiful infinity pool with sunset views, exceptional team and customer service. Will stay here again on our next trip.

A good pick for short or a long stay in Benidorm. Looks a bit luxurious but IMHO is a good value to money overall. 17 floors and 5 elevators. Great food - wide variety for lunch and dinner except for breakfasts which are the same every day but still good. Friendly restaurant Staff ready and willing to help. Comfortable bed (180cm) and pillows - and I could never say that before about any other hotel...

Second time staying here. It's a great location and in a quiet area . The hotel is really clean with a good pool. Staff are friendly and helpful. Good choice at breakfast. Food at the bar was good overall. Pizzas weren't great but not a big issue. Would stay here again

We stayed at this hotel in June 2024 for 2 weeks , and we had no issues at all. The staff were pleasant and polite and the girls round the pool area bar were great. There is a big drinks and food menu and the food is very tasty. The main pool area is a fantastic place with no issues getting a sunbed. The main pool itself doesn't get any sun to midday because of building shadow , but this is not a problem...

We stayed at this hotel in June 2024 for 2 weeks , and we had no issues at all. The staff were pleasant and polite and the girls round the pool area bar were great. There is a big drinks and food menu and the food is very tasty. The main pool area is a fantastic place with no issues getting a sunbed. The main pool itself doesn't get any sun to midday because of building shadow , but this is not a problem...

Great hotel very helpful staff. Good range of food and activities. Good for families. Lifts can be a bit of a problem at peak times, although there are 6 they serve 25 floors and due to needing disability pushchair for child stairs were not an option.

Myself, mum and sister are just back from staying at the hotel for a week and I have good and bad things to say. The location of the hotel is fantastic nearby shops, beach and market, the hotel itself is clean (apart from toilets in public areas there’s a constant smell), pool area is a fabulous size and we never struggled for a sunbed, good range of cocktails and drinks to be had. Overall we had...

Our second visit to Med Player Flamingo Oasis...... We had an amazing stay our room was exactly what we requested not too high or low sixth floor end room perfect.... We slept well like we did Christmas 2023..... Food was plentiful, good choice of meats etc; you would always find something to eat..... However on the second week of our stay it looked liked it was repeated in different dishes with different...

Just got back from flamingo oasis Benidorm with my partner and son. It was amazing I cannot fault a thing The food was brilliant different special every single day, loads to choose from from salads, meat and fish options. I will always stay all inclusive from now on , nothing was too much trouble for all the staff at flamingo oasis from the bar staff /reception / entertainment , cleaners and the restaurant...

Love this hotel. Staff are so friendly and helpful especially bar staff. ALL very courteous ,Carlos Javier could not do enough for us . Have been coming here on/off since 2007.

I adore this hotel, it's very clean, welcoming and friendly. The food is very good also with lots of assorted choices every day. First visited this hotel in December 19 then returned June 24. Will definitely visit again in the future! Highly recommend this hotel 💙💙

Love the different choice of foods and also drinks. Also the lodge was lovely and clean. Mini bar refilled very day. The zoo and water park were the added bonus. Could go in as many times as u liked during ur stay. Also the snack bar in the water park gave you free food with ur all inclusive band. Sunbeds were included on the all inclusive as well at the water park.

Great food choices, polite and friendly staff, self contained accommodation. Brilliant water park and zoo included. The sea lion experience was amazing, so informative and loads of time given by the owners.

Loved the park kids had a ball. Prices for food were surprisingly cheap but you need to remember your discount coupon if you dont, they dont mention it...really was a memorable day. Great fun

Keeps the kids entertained. Good amount of slides. Went outside school holidays so it was like having the place to ourselves....wouldn't fancy it during school holidays though! Not a bird table in sight.

Absolutely loved it while we were there. Stayed in one of the new lodges. Staff were all friendly even with working long hours. The zoo & waterpark are fab.. Kids loved the slides. Definitely recommend and definitely be returning.. Just some of the hundreds of pictures we took.

Excellent holiday, resort was very clean and staff were friendly. Zoo and water park were amazing especially the seal lion experience!!! Lodge was very comfortable and modern, definetly will recommend the resort to families.. the only slight criticism would be the night time safari, it wasn’t what we expected and the guide spoke mainly Spanish so couldn’t really understand and thought we would get...

Great hotel for families that include entrance to the parks.

Amazing and unique place! A worth visit! Especially the Blue Man Group Show! Do not hesitate to visit!!! Awesome and spectacular!!! ;-)

Ok hotel. Food and service could improve a lot.

Very nice hotel. The staff were very welcoming.

Awesome rooms nice stuff but we had a slight problem: In the middle of the night (around 00:00)the fire alarm went off without a reason but the rest is awesome.Its a nice addition of having 2 free tickets!

A very good hotel, a solid “four”. The hotel is very clean, the rooms are in good condition (plumbing, bedding, and furniture). The size and layout of the rooms are typical of Spanish resort hotels. The staff is appropriate - polite and ready to help with any questions. The restaurant serves delicious and varied food; there are themed dinners (Italian, Asian cuisine). WiFi is fast and stable. Conveniently...

first time here was really good the reception staff were nice ask us on arriv did we want an upgrade at an extra cost so we went for it then on a second visit we didnt like the room they gave us so ask for another but had only the executive suite decided to pay quite a bit extra for it at first thought this is fab and loads of room and large balcony" then after a few days there was a disturbing smell...

Superb hotel. Central location. Very clean and modern. Very friendly staff across the board. The food is exceptional and varied. Even the evening entertainment was quite good. We stayed over Christmas and the only disappointment was the time of the Gala dinner - 8pm is far too late for us to be eating a big meal which finished at around 11.30. A lot of people had booked the anniversary show at Benidorm...

Clean modern and comfortable hotel with good service. While not on the sea front it was only a block away. The clubs and nightlife were 1 street away which made it a little quieter at night. Everything was in easy reach. I really liked Don Pancho.

I was at the hotel treating a patient as paramedic, the speed with which they get in touch with the emergency services from reception is unbeatable. The remodeling done to the facade its spectacular

We have just come back from the don Pancho this week I would recommend it anyone it was first class there was nothing u could fault I will come back anytime food beds staff rooms were first class hope to see u again it should be 5 star

Hotel is well worth the four stars ! Had a lovely warm welcome and a glass of cava . Room wasn’t ready on check in for a few hours which was a pain as arrived at 1.30pm. Rooms were lovely but a bit too small for us not enough storage. Shower was amazing best I’ve had in a holiday hotel. Breakfast was fantastic great choice of food. Only negative was getting a sunbed was impossible even with signs saying...

The hotel was nice in the reception and food areas and located on a quiet street just 5 mins from the beach. Carpets in communal areas were stained and old. I was on floor 6 and they were terrible. Room lovely but if you like privacy the toilet is pretty much in the bedroom. Shower room in a cubicle so there is no where to get dressed other than the bedroom. Not ideal for friends sharing. Room service...

My husband and I had a lovely time at this hotel. It was extremely clean and tidy. All the staff were very approachable and friendly. The pool area was clean and plenty of availability beds. The staff at the pool bar were very friendly and cheerful especially Alberto. He was always professional and friendly.

The overall decor of this hotel is brilliant. All the areas were clean and fresh. The rooms are a good size and well decorated. The food could do with some improvements as it was a little basic with limited choice from the buffet (half-board) aspect. The pool area is absolutely the hotel's best feature but the sunbeds do get taken up very quickly from 9am so you have to get there quickly. They do...

Our stay at the Mercure Benidorm was a great experience from start to finish. The staff were very pleasant and welcoming, the hotel was spotlessly clean and the food was good. We stayed in a standard double room with a balcony overlooking the pool and garden. The room size was fairly standard, not huge but certainly not cramped and was adequate for a relaxing stay. The public areas of the hotel were...

Really great location, in the middle of everything and in between new and old town. Hotel is stunning but please note it's not too child friendly we took a 1.5 year old with us. However some of the staff were lovely towards her it's just that the pool and hotel in general/ food is very much catered towards adults. Really nice rooms and balcony's, food was fantastic and sooo much to offer every night...

Great service and friendly staff. We arrived early and rooms were ready. Slightly out of town and hill is quite steep but there is a courtesy bus provided every 20 minutes until arohnd7.30 pm.

Hotel was very nice, room was nice, outdoor pool doesn’t see sun light much, food below par and the reason for the 3 star is because it’s sooooo far up the hill that it takes away the relaxation of a holiday to a trek every time you wanna go back to the hotel

Top hotel with shuttle to the beach for free. Outside and inside swimming pool. Loved it, loved it. Would return tomorrow. Clean, fresh, friendly staff and just outstanding. Absolutely beautiful ❤️❤️.

Was slightly concerned about limited Parking limited so decided to arrive 3 hours early and arrange parking. Arranged parking (10 Euros a night) and immediately offered early check in at no extra cost😁. Nice room with pool view and excellent aircon. Staff very friendly and helpful. Buffet breakfast good in a busy restaurant but again staff always helpful and ensuring you got taken to a table. Hotel...

A really good hotel if you are staying off peak in Benidorm. They have bits of entertainment in the evenings and the food / drinks are reasonably priced. The rooms are kept very clean and a pretty decent breakfast selection. Though it is at the top of a hill outside they do operate a regular free shuttle bus down to the edge of the town centre.

It's a great value hotel and off the main road. There is a free mini bus to take you down into the town. The breakfast is really good and lots of choice at lunch and dinner. Rooms are clean and have everything you need.

Enjoying the beautiful hotel, lovely staff, spotlessly clean, fabulous view from our balcony, separate toilet and shower, coffee maker with complimentary supplies, fridge, air conditioning, cannot fault it, everyone we have met have been so polite and friendly. Just back from our holiday, really miss you all, you made us feel so welcome and took excellent care of us. Loved having jokes with the staff...

Was a very nice place to relax at the bar for a few drinks drinks family and friends just be prepared to wait a little to be served

Ok

Great service and very good kids menu

fine good location freiendly staff

Lovely placed hotel. Pool amazing and food. Rooms were fabulous. All inclusive drinks with coke and Tonic.only allowed flat pump not bottles like paying guests. Staff were hard to get attention and slow getting drinks . Otherwise good. I would go again

Very spacious and comfortable rooms. Good choice for breakfast. Excellent location for Benidorm palace.

We really enjoyed! We will definitely be back! Our goal was for our 3 and 1 year old to have fun and we certainly achieved that and so did we. Very good facilities and unbeatable staff. The only thing that will change is the opening hours of the playground as being near the pool they also close it at 8. If there was a separation the kids might be able to enjoy the slides a little later. Otherwise everything...

Lovely clean rooms meals are great with a huge selection 4 pools and a roof pool and bar very friendly and shops and restaurants near by 10 minute walk to beach

Lovely hotel.clean frendly. Good food. As its not the best time,( 22nd sept 2020 ) but made as welcome.

We stayed at the De Loix in September 2019 and have booked again for May 2020. We had a fantastic stay ....room lovely and clean, lots of choice food wise ....we had no complaints and are looking to going back.

Great hotel. Food was fantastic. Staff more than helpful. Lovely and clean. Only thing wrong was the weather

Excellent hotel with friendly and attentive staff, thanks to the man from Honduras for making us smile during checkout.

6 of us stayed for 5 nights ideally situated for old town and lots of restaurants and bars and if you can stomach it the complete cesspit which is the new town is not too far away. Scenic lift is a no elty and the bar with the terrace on 20th floor is wow. Very Spanish hotel guests and staff all very happy polite and helpful. Breakfast falls a bit shirt but there is a lot of choice so you should...

Never stayed here only dropped off by coach to get another hotel.

Brilliant location , between the two beaches, great hotel, indoor pool. We were there in February, everything was open .. sparkling wine with breakfast was classy 😀

Great location, right in the centre of Benidorm, and really close to the beach. Hotel is very new and stylish, and room was a good size and comfortable. Amazing view from the room on the 18th floor. Indoor pool was a good size and warm, and jacuzzi outside was great. Breakfast was very good, a wide selection of food, likewise the dinner buffet was very good quality. Will definitely stay here again

Hotel is in the perfect location for new town and old town districts, both only being a 5-10minute walk away. The roof top bar in the hotel was really relaxing to watch the sunset. Only downside was very rarely any baked beans on the cooked breakfast section. The staff were very friendly, the rooms were always made up promptly everyday.