‹›
Crisol Vía Castellana Hotel
🌍 Spain, Madrid, Paseo de la Castellana, 220
● Center: 6 km
☎ Phone: +34 915 67 43 00Show
🧭 Coordinates 157 EUR
Book now!
Rooms and prices
2 guests
Check availability on Trip.com
Double room
Wireless internet, air conditioning and minibar
Beds:
182 $
Trip.com
ZenHotels
Booking
Agoda
Classic Double room
Air conditioning and private bathroom
Beds:
213 $
Trip.com
ZenHotels
Booking
Agoda
Executive Double room
Air conditioning and private bathroom
Beds:
233 $
Trip.com
ZenHotels
Booking
Agoda
Premium Double room
Air conditioning and private bathroom
Beds:
251 $
Trip.com
ZenHotels
Booking
Agoda
Family room
Wireless internet, air conditioning and minibar
Beds:
Trip.com
ZenHotels
Booking
Agoda
Description
This modern hotel is ideal for business travellers due to its location and range of services. However, those who come here to explore the city will not be disappointed: you can expect comfortable rooms and quality service.
Built: 1964
Restored: 2006
Located in the business district of Madrid, 12 km from airport Madrid, 20 metres from metro Plaza de Castilla (L1, L9, L10).
Consists of one 10-storey building.
The hotel has 228 rooms.
On the hotel territory: Breakfast room, 1 bar, 15 meeting rooms, Laundry services, elevators, room service, Internet cafe (chargeable), Parking (charge)
For children: children's bed (on request)
With a stay at Crisol Vía Castellana, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 3 minutes by foot from Plaza de Castilla. This hotel is 1.8 mi (2.8 km) from Bernabéu Stadium and 4.1 mi (6.6 km) from Gran Via.
The distance to the nearest airport is 12 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of €50.00 (approx. US$58.05) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 14:00. Check out time: 12:00.
official partner of
Trip.com
Services and facilities
General
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
Internet
- Free Wi-Fi
- Internet
Transfer
- Car rental
Languages Spoken
- Spanish
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
Parking
- Parking
- Garage
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Beauty and wellness
- Massage
- First Aid Kit
Kids
- Family/Kid Friendly
Pets
- Pets Not Allowed
Health and Safety Measures
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Crisol Vía Castellana Madrid Review - Is This Hotel Worth It?
Map
Reviews
03.02.2025
I stayed at Cristol Via Castellana during the Christmas holiday for 4 nights.
I came from the airport by train and reached Chamartin station which is about 10 minutes walk from the hotel, or 1 bus or metro stop away. From the hotel the super efficient network of buses and metros will take you anywhere around Madrid, which was very convenient.
I was in a room on the top floor with a great view on Plaza Castellana and on the mountains too. Great room with nice, large beds. I slept very well.
Friendly staff, always ready to help.
I did not try the breakfast or the restaurant.
Apart from the dining area, the hotel does not have any feature like a gym room, sauna, or a pool.
Strongly recommend if you are looking for a safe, reliable place to stay, away from the busy streets of the city center.
I came from the airport by train and reached Chamartin station which is about 10 minutes walk from the hotel, or 1 bus or metro stop away. From the hotel the super efficient network of buses and metros will take you anywhere around Madrid, which was very convenient.
I was in a room on the top floor with a great view on Plaza Castellana and on the mountains too. Great room with nice, large beds. I slept very well.
Friendly staff, always ready to help.
I did not try the breakfast or the restaurant.
Apart from the dining area, the hotel does not have any feature like a gym room, sauna, or a pool.
Strongly recommend if you are looking for a safe, reliable place to stay, away from the busy streets of the city center.
26.12.2024
Such a worst experience, i am not a guest in this hotel, but i called to check whether the breakfast is open for public, the staff confirmed that its open and for public and provided price too. Next day morning when we showed up the staff denied saying its only for the guests. Why so irresponsible? Staffs are not clear on policies or the staffs randomly decide based on their wish? My time to reach hotel is wasted.
24.12.2024
The hotel is nice and in a good location. There are subways and buses nearby. It is not far from the train station, so it is convenient to travel. The breakfast is good with many varieties, especially various sausages and cheeses.
15.12.2024
stayed there for 2 nights and was very happy to check out this hotel. small room, poor sound insulation and the management has no empthay towards their paying guests. despite of the poor sound insulation, they allowed a function playing throbbing drum beats late till 12 midnight. thereafter, one can hear staff dragging the furniture across the room.. not to mention a dump truck was parked downstairs at 1am to clear rubbish and creating lots of noise.
rooms are jaded despite being told recent renovation was done.
toilet is moldy and the smell of constant usage linger on.
hot water in shower was intermittent, can suddenly turned cold or hot at it wished. the good thing is its good pressure.
breakfast was so so.. staff looked stress and no smiles whatsoever.
location is superby, with supermarkets and eateries short distances away.
otherwise, pls avoid this hotel at all cost.
rooms are jaded despite being told recent renovation was done.
toilet is moldy and the smell of constant usage linger on.
hot water in shower was intermittent, can suddenly turned cold or hot at it wished. the good thing is its good pressure.
breakfast was so so.. staff looked stress and no smiles whatsoever.
location is superby, with supermarkets and eateries short distances away.
otherwise, pls avoid this hotel at all cost.
11.12.2024
This is not a 4 star hotel. I stayed 1 night for business due to close proximity to my company's Madrid office. The very small, low bed was very uncomfortable and inadequate for a 6 ft tall woman, with springs felt below the surface. The wifi kept giving me an error, and when I tried to call reception, the phone did not work. I had to call from my cell phone to get a code for guest wifi, and to add to the absurdity, I was given one small towel. The TV did not have Netflix or any other movie channels, nor could I cast from my phone to stream. I will not be staying here again. When a single woman travels, quite often this happens. The pictures look nothing like the room on the 9th floor that I was given. Shame I need to travel monthly to Madrid.
01.12.2024
Good clean spacious room. Arrived by bus number 27 from the railway station,, which was a 10 minute walk to our stop by the Botanical gardens, about 22stops to reach our hotel. An overfilled rubbish bin greeted us in the lobby which we complained about.
10.11.2024
The location is excellent, it is in the city center, less than 2 kilometers away from the Bernabeu Stadium; the breakfast is good; the rooms are good, but the shower water in two rooms is sometimes hot and sometimes cold; there is a paid parking lot in the hotel, which is not bad.
07.10.2024
Javier and the team were very helpful and supportive with advice on local eating establishments and places of interest.
There was a little confusion and frustration when I wanted to extend my room to another day as this can only be done by going back into the website booking page even though I was at reception.
They were sweet but the additional night booking system was frustrating and time consuming after a long journey.
There was a little confusion and frustration when I wanted to extend my room to another day as this can only be done by going back into the website booking page even though I was at reception.
They were sweet but the additional night booking system was frustrating and time consuming after a long journey.
07.07.2024
Very dated looking hotel. The pictures online make it a much nicer than in reality. The rooms were renovated with poor workmanship. Corridors and walkways are very dated with chipped away paint. No drink facilities such as tea and coffee in the room, which is very unusual with 4 star hotels
03.07.2024
Spent a night in this hotel on the fifth floor and someone entered the room where me and my colleague are staying without permission.
We asked the front desk about this situation and they refused to admit that there is anyone entering.
Horrible experience and did not feel safe.
We asked the front desk about this situation and they refused to admit that there is anyone entering.
Horrible experience and did not feel safe.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
Frequently asked questions about Crisol Vía Castellana
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Double room, Executive Double room, Family room, Premium Double room, Classic Double room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Are pets allowed at Crisol Vía Castellana?
No, pets are not allowed at Crisol Vía Castellana.
How to get to Crisol Vía Castellana from the nearest airport?
The nearest airport is Madrid Barajas Airport, located about 13 mins from hotel by car (12.1 km) away.
What’s the cancellation policy at Crisol Vía Castellana?
The cancellation policy at Crisol Vía Castellana depends on your room type and booking terms.
Hotels you might also like
Wrong hotel description? Tell us.
Объект не является классифицированным в соответствии с законодательством РФ средством размещения