Where to stay in Madrid

Very nice service, makes one feel special. Awesome room at The Level. Very good every step of the way. Worth every penny.

Wonderful hotel. Good service. Very tasty breakfasts. The centre really 40 minutes by bus, but bus stop nearby

was put here because my flight was cancelled. really nice hotel. really nice. comfortable beds, friendly concierge, good breakfast buffet.

The location is perfect, near metro and bus stations and a taxi stop at the hotel's door. The meal at the restaurant was incredible!

Very nice hotel on the 1st look. The reception was good, they settelled us weary tourists and tour leader very fast and we were in our rooms quickly. Breakfast was the best. Great staff did their work well and gave us a great start to the day. Room amenities were great especially the kettle for hot water in winter time. The only problem was some in our tour group got their rooms broken into and belongings...

Far north of downtown but close to a subway station. Very long wait to check in! The room was OK - clean, comfortable but small, no fridge. I didn't use any of the amenities so no comment on those.

Slightly dated hotel, but still well maintained. Massive hotel with 800+ rooms and an equally impressive number of meeting rooms and conference halls. Seems to be the hotel of choice for a lot of airline layovers and disruptions. The hotel provides a free shuttle to the airport and the mall nearby

Overall a great hotel. Amazing breakfast. Friendly staff. I am taking off a star because there is little convenient access to snack food. It is located in an industrial park next to the airport so there are no stores or restaurants in the immediate vicinity. The “marketplace” inside the hotel was only a few vending machines, most of which were broken. Other than that, it is a great hotel and I would...

Stayed here the night before departing from the airport. Taxis queue outside the entrance and used them versus waiting for the hotel shuttle. Check in was very good with necessary hotel information provided. I recommended the semi formal restaurant and the food, wine and service were excellent and prices were very fair. Location gets dinged because nothing of note was walkable and walking around...

I had one of the best experiences with the staff and service from Marriott and United. I made the mistake of forgetting the exact time for dinner and they still brought the best quality food. The stay was delightful and the service was impeccable. Javier and several other staff went out of their way to help the last day of our trip, making for a perfect vacation. Thank you Update: the breakfast buffet...

We stayed one night between a domestic flight one day and an international flight out the next morning. Shuttle from airport to hotel was convenient, although crowded. Check in was easy and the staff member was informative and polite. Room was modern, clean, and comfortable. Access to the Executive Lounge was a plus as a pleasant place to relax in the evening and morning before a long day of travel...

My Iberia flight was canceled, so the airline put all of the passengers here for a night. This Marriott is gigantic and very clean. The room I stayed in had two queen-sized beds and was extremely comfortable. A buffet-style dinner was provided and the spread was more than satisfactory.

Great little restaurant reasonably priced. My traveling companion Buddy Jesus, turned my water into 🍷 wine and Scotch saving me mucho Dinero. Breakfast buffet wasn't the best that I ever had but for the price of the hotel it satisfied me.

The location is in a great area away from the tourist traps. The staff on reception are exceptional and went above and beyond to help me and my wife with an issue renting a car. Couldn't recommend them more highly

This hotel is greatly located near Calle Goya and Retiro park in Madrid. You are literally steps away from this agitated and fast paced part of the city, within minutes away from shopping, supermarkets, parks, restaurants and bars. This is a large hotel, beautifully decorated with comfortable beds, spacious rooms gully equipped with amenities. There is a 24 hour sports lounge offering food and drinks...

This hotel was absolutely fantastic! We loved it so much that we extended our stay by two nights. The rooms are comfortable, the breakfast is incredible with a huge variety of fresh food, and the rooftop pool is the perfect way to unwind after a day of exploring. The food at the rooftop bar is top-notch, and the staff at the front desk are friendly and helpful. The location is ideal, with a metro station...

Stayed here in Madrid. Clean and modern rooms. They have a pool but it is very small and kids can’t splash around or jump in (adults too!) they have towel service and chairs. The outside area has a decent roof top with some views. Near many restaurants, supermarkets, and taxis. We enjoyed our stay overall.

I was very happy with my stay in this hotel. I asked for a calm room and they gave me one looking to the courtyard and it was very quiet. Despite the fact that the hotel was packed with people, I did not have issues with the noise. The room was clean and spacious. There are taxis right next to the hotel, and the metro is nearby. The breakfast had a great variety of fruits, salty, and sweet options...

Plenty of landmarks nearby, whether you like walking or taking the metro. 30 minute walk to major landmarks. Well worth it. You can see the architecture Spacious room and a very comfortable bed. All the amenities you need. Well designed. The hotel and the hotel room were immaculate. Super clean. The staff were very kind and welcoming. Extremely helpful

Excellent food, beautiful restaurant and incredible service. Christmas dinner was outstanding! Recommend 100%

Westin Hotel Madrid, Spain – Review I recently stayed at the Westin Hotel in Madrid, Spain, and overall, it was a pleasant experience. The hotel’s location is excellent—centrally located and within walking distance of many key attractions, making it ideal for both tourists and business travelers. The rooms were a standout feature: clean, spacious, and elegantly designed, providing a comfortable retreat...

I have nothing but superlatives to describe the hotel. Renovations are almost completed, and they will have very little impact on your stay. The rooms are gorgeous and comfortable. Everything you could want and a little more. There is no better staff. Lovely and helpful. The breakfast room is ethereal in decor and the options are infinite. Even some bubbly for those interested. And a great location...

Absolutely fantastic hotel! Would definitely recommend it to anyone. Be advised, the hotel is currently under renovations as they will be changing from Westin to a Luxury Collection property. So sometimes you hear a little noise you would not expect otherwise. The temporary lobby is a little awkward and the fact that you need to take two separate elevators to get to your room is messy, but this...

Rooms were nice and the hotel is well located for walking around the city. Tasty breakfast. Good service. Due to the renovation getting to the room is a hassle and there is no ambiance in the makeshift lobby. Also, besides the hotel construction the street outside the hotel is being fixed, so there is some construction noise during the week. Would love to come back when the renovation is complete.

We stay just for one night in August 20 2024 the hotel was on renovations for the lobby , rooms had been already updated . We must say that beside all of the inconvenience of the reformations hotel staff is great and at the end we go to this places for service! And if I have a to speak about customer service I must name Alberto who was the best front desk attendance I ever had! Alberto was the most...

Great location without crowds of tourists but with a lot of shops and great cafes. Rooms are really spacious and newly renovated. Breakfast has a lot of options. I would stay here again.

Even though this hotel is under refurbishment, you won’t be able to see any of that in its inside. The rooms are big, beautifully decorated, the bathroom was big, and the location is amazing… right next to Gran Via, but far enough to not hear and feel the buzz and noise. I’d definitely stay again here. PS: they have luggage storage for free.

Location of the hotel is prime. Even though currently there is renovation going on, yet no disturbance to customers. Only hotel wifi needs to enhance a bit at all the locations of the hotel rooms. Food was good with variety displayed. Staff is helpful and courteous.

Lovely stay. Hotel is lovely inside. Reception is beautiful with lovely fragrance. Staff polite, professional and friendly. Rooms very comfortable and clean. Lovely spa and swimming pool. The breakfast was great and had lots of gluten free options including cereal and muffins. Great location walking distance to key attractions and metro. Would recommend.

Runner’s heaven! They are also connected to a gym with pool (anytime access to the gym and limited time slot to book for Pool early in the day to come back to in the evening) Do 6k- 15 run to start your day, then book a time slot for the pool in the beginning of the day to recover from a full day of walking. Start your run from green way from Moncloa station run toward the palace. I ended up coming...

Compared to U.S. standards, it was 3 stars , as per Spain standards, definitely 5 stars. Rooms were little but smaller, but in Spain, everything is smaller. You have to pay additional for breakfast. Most of the U.S. hotels include breakfast. Staff was courteous.

We stayed here for a weekend in Madrid and it was so good. Our Spanish is awful but the staff were so lovely and welcoming. Even one of the housekeepers took the time to translate “ask reception for an umbrella” on her phone as it was raining and she saw we didn’t have coats. The rooms were beautiful and the bed was so comfy! I’ve never slept that well in a hotel! We had breakfast on morning and there...

I recently stayed at the Eurostars Madrid Tower and was thoroughly impressed. Our room was absolutely stunning—spacious, modern and immaculately clean, offering a perfect blend of comfort and luxury. Every detail seemed thoughtfully considered, making it a true five-star experience. A highlight of my stay was the exceptional staff specifically, Roberta at reception who went above and beyond to ensure...

I stayed at this hotel for 3 nights on October 2024 during a business trip in Madrid. Overall I enjoyed my experience here. - Rooms: they are quite new and well-maintained despite some improvements can be done in the shower as everytime you open the door to exit from it the water splashes all around the floor! Rooms are equipped with slippers, dental kit, comb and shower plastic cap. However, there...

Each and every staff member I encountered here was outstanding - truly gave a 5 star experience. The rooms are big, comfortable, and have everything you could possibly need or want. Breakfast was also extensive and worth the extra money.

The fitness centre is not a center, weight are missing or unpaired (ex the 10kg were missing and the 14kg unpaired). Not even a single barbell, this could add so much versatility to the gym. Breakfast is amazing, the best I have ever had in a hotel worldwide, world-class The service needs improvements, the iron machine not working. The cleaning is amazing. The bathroom is amazing The bed is very, very...

Excellent room service and very professional and kind staff! It has a car park underground and it is very easy to get to everywhere by public transportation at everytime. Very good breakfast with very nice and promptly staff. Very nice lobby bar with a wide variety of drinks and tea at the evening.

Luxury hotel right in the centre of the Nice part of Madrid just off the Gran Via and judging by the names of the shops nearby it's certainly the best area to be.

My flight got cancelled last minute and this hotel was the perfect place to stay. The pool is beautiful, the bar is so much fun, and the staff is attentive. Highly recommend if you’re looking for a brief break.

A three day trip in Madrid! When we arrived we had such a warm welcome. Everybody in that hotel was soooo friendly. We slept in a room to the street, it was very kind. The bath was very cleaned and the room was very nice! The breakfast was the top of this adventure! So much diversity of fruits and food. I was so full afterwards. I really enjoyed the breakfast. Before we checked- out we asked if we...

Pictures are far from reality. The ground hall looks modern and welcoming, the room is just purely sad. I stayed in a single room. Small, no window view, bathroom is too small, no working table. Overall not meeting expectations for the price paid.

One of the best hotels for business travel in Madrid. perfect location and excellent service. I would like to thank the staff for the amazing stay

I came to the Melia on multiple occasions for a conference lunch. The food was good and the environment was nice. The service was quick to clear up any used plates. My only critiques would be there wasn't enough desserts for the size of group we had (100+ people). In addition, the variety of food was consistent over the 5 days, in fact, it was the same selection each day. Would be nice if they could...

Just visited Madrid for the first time and this hotel certainly added to a fantastic trip in a wonderful city. The hotel is stunning both inside and out with an extra touch of magic with the Christmas decorations. We visited the rooftop bar for some drinks and food and it was incredible. The views over Madrid are simply breathtaking. The hotel was immaculate throughout and our room was modern with...

I had a wonderful stay at this hotel! The location is excellent, with many attractions within walking distance. The room was spacious, well-maintained, and very comfortable. The breakfast was outstanding – delicious with a wide variety of options. The staff, including security, reception, housekeeping, and restaurant personnel, were all friendly and very helpful. We were extremely satisfied with our...

The service is impeccable here and the welcome into the grand lobby sets the tone for your stay. The rooms were a slight disappointment as they're extremely corporate with awful cold,rough vinyl style flooring. But the bathrooms were fabulous and breakfast was outstanding. The location was perfect for our stay and as we paid a reduced rate we felt it was great value for money. The queue for the rooftop...

It’s a lovely place. You pay 10€ to get up and have bar access. Totally worthy! Best view you will have in Madrid. Had only drinks, no food. But it is a busy place with the tourist atmosphere; so get ready to every corner be very crowded.

An unforgettable stay at Hotel Riu Plaza España! From the moment we arrived, everything about this hotel exceeded our expectations. The location is unbeatable, right in the heart of Madrid, with breathtaking views of the city from every angle. The rooftop terrace is simply spectacular—a must-see at sunset! The rooms are spacious, modern, and impeccably clean, with all the comforts you’d expect from...

Wonderful Hotel. The rooftop has amazing view and is good to take picture from the sunset. I had a great view from my room right in front of Plaza España, and the bedroom and the bathroom is huge and very clean. The breakfast was delightful. I will definitely stay there again when I come back. I wanted to give more stars if I could.

Possibly the best hotel in the capital. Its rooms are warm and invite you to spend time in them. The service is exceptional and attentive at all times. Breakfast is also one of the best.

Great care in terms of room and personnel service. Well served buffet for breakfast with gluten free options.

I was there just for drinks on a business meeting. I did not stay there so I cannot talk about accomodations. What I can tell you is that it is a beautiful hotel, very classic and very elegant. The bar is cozy with leathered seat in a very british style and the drinks are generously pourred. The staff is very friendly and they have excellent bartenders

Right next to Retiro Park, lots of old world charm and hospitality. Location very central. You can rent their stylish oak wood colored bikes for a day of cycling. Beautiful elegant hotel. Two things that didn't work for me: vegetarian options to the menu werent very many; and the beds aren't that comfortable to sleep in. Even the double beds are two single beds joined together so it's a bit difficult...

We had a Sunday morning brunch at the Wellington hotel and the experience was really unforgettable. The food and wine are varied and delicious, service is excellent, the place is perfect. They managed to prepare a last minute birth cake for my father. And the price is very good for the overall quality.

Fabulous hotel with lovely old world ambiance and service. Great location-close to shops restaurants and museums. Very quiet rooms with tea and coffee making facilities. Also nice to have a pool and spa

Lovely hotel with very friendly staff. Only spent one night here but we were made to feel very welcome. The room was great for 4 adults and with a high standard of cleanliness. Great location with a bus taking you straight to the Plaza Mayor from just outside the hotel. I would thoroughly recommend staying here.

It is clean. No frills rooms. Location is outside of Madrid center. Easy to take 1 euro bus to main sections. Breakfast is good. Hot food, Many selections. Restaurants and mall near. Grocery next store. Hotel is Packed with tour buses. Staff are curt and bland. Hotel is Fine if saving $.

Great location, right outside the hotel you will find a bus station that will take you to Madrid’s downtown. The rooms are pretty comfortable and you have all the necessary. A lot of grocery stores nearby, and also restaurants. Not that near from El Centro de Madrid, but you have the necessary near. And its a 20-30 minute ride in the bus to the popular area.

Great value hotel with reasonable prices. Even though it is not in the centre, it is well connected. Right at the door there is a bus stop and it takes 20 or 25 minutes to get to the centre of Madrid (€1.50 for the ticket). Staff were friendly. The room was spacious, clean and comfortable. I would happily stay there again.

This hotel is very busy, coach loads of people coming and going. Breakfast was heaving, couldn't move for people. I wasn't allowed to bring my suitcase into the breakfast area. No real explanation but rudely told to take it out. I hung the do not disturb sign on my door as I didn't want it cleaned. Had a note posted under my door as letting me know they tried to call me all day as they wanted to...

Centrally located in Madrid, this hotel is a great value. Modest rooms with a large dining room. Extremely friendly staff.

Upon entering the room you'll notice that the room is bright and airy.  There is wooden floors throughout with a large circular rug.  The entry area has an extra door from the main room to provide more sound barrier. Unfortunately mine would not stay closed. My room was located on the 8th floor near the end of the hallway. I was given two twin beds but the room is very large and not cramped at all...

We had a lovely stay at this hotel. They made the effort with little touches like a drink at the bar and chocolates and water in the room. The staff were friendly and the breakfast was amazing. A special mention to Saira (who makes the eggs at breakfast) - what a star!

Rooms okay but seems it's been a while since maintained. Lots of damage on woodwork. A nice gesture is that when you don't have your room cleaned, you get a voucher for a free drink. First day this worked perfectly, second day we received none which brings me to another issue; many of the staff do not speak English, apart from perhaps a few words. So if you ask for the voucher, the housekeeping has...

Breakfast was unbelievable! The variety, quality and presentation are unmatched. The service staff were friendly and very helpful. The room was comfortable, specifically, the layout and space made it luxurious. I would come here again, without question. 💪🏼

A very good service was provided by this hotel. The rooms were very neat and modern as well as the rest of the hotel’s facilities. The location is excellent for travelers in Madrid

Personal touch from the staff here is out of the space - we are feeling very welcome. We got such a big surprise while returning to our room after a city walk - such a warm and sweet gesture🤍🤍🤍 celebrating our reason of the stay🥳🥳🥳

The hotel was kinda great. The rooms were comfy but not that big. The WiFi wasn't really good. The location is good, because there is a bus and metro station crossing the street. You can walk 15 minutes to Gran Via, so good location at all. The breakfast was good, but there is a restaurant in the hotel that was definitely awful. 15 euros for an awful meal with a rude staff. Absolutely not recommended...

Characteristic as much in appearance as in the interior and fittings, but comfortable and with large bed, good view from room and plenty of hot water. Officially four stars and a slightly naff breakfast, but the reception staff were polite, efficient and provided the sort of service you'd expect at a five star hotel. Suggestion:- ignore the complaining moaners that it's not ultra- modern. This is...

Stayed here for 6 nights its right next to the train station which is nice, there is a full gym next door, and they have onsite parking all for a reasonable price. The house keeping staff was great and the turn down service was done well daily, the room was clean. Although the bed is a little bit worse for wear.

Decent hotel. Plenty of small problems though: 1. One hotel meal (out of our four) was awful. Our fish was cold in the middle. When we told the catering staff, they simply microwaved it and bought it back 2. *ROOM* Fixtures and fittings in need of repair (one example: our shower had cracks and leaks) 3. *ROOM* No duvet/quilt cover; instead it was a "top sheet", which doesn't fully encase the duvet...

Old hotel but in a good state. Rooms are getting cleaned very well with attention to detail. Bed is of good quality. Also the breakfast was okay. The location is a great plus as it is very close to the metro and the centre is walking distance (30 minutes).

First of all great mestoraspolozhenie. Great place to stay during a short self-guided tour. The building itself is old, rooms are average, cleaning is 4. Opposite the building of the old North station. Now there is a shopping center. There are many restaurants and cafes.

Stayed at this hotel for close to a week where we had internal meetings. Clean rooms, decent breakfast. Place is conveniently located in the center of attractions making it accessible. Highly recommended if you want convenience and decent food and lodging.

Great location, room size was what you'd expect of a city hotel. Room itself was modern and well appointed with views of Gran Via but soundproofed enough to keep sound out. Excellent value for the price, since the hotel is within a short walk of all major attractions in the heart of Madrid. There is also the Gran Via metro stop right outside. Staff were excellent as well....very polite, professional...

It was a fantastic weekend with my family in Madrid. The location of the hotel is awesome, and also the breakfast

Instead it was a thre star hotel my exparience was incredible. Th buffet isn't very big bat it has got a lot of variety.

I loved this hotel. Great location, emjoyed walking around the area. We took the metro from thr airport and the station is right by the hotel. The room was clean and comfortable. Good pricing as well.

The room was of good size but there was no fridge and coffee maker. We requested for 2 rooms at the higher floors but was given rooms at the first floor. The previous room that we stayed in, was better, with a fridge and coffee maker. This is the reason why we rebooked this Hotel because we had a good experience with them. But now we learned our lesson. If not for its central location from everything...

All the negative reviews had us concerned for our trip, but we had a delightful stay at Compostela suites. We stayed in room 1320, wasn't noisy at all, we slept great whilst we were there. The location was close to a mall and supermarkets as well as places to eat. The kitchen is very ill equipped so only real things we could make were cereal in the morning but this was the only bad thing. Our room...

After a cancelled flight, the airline booked us this hotel for the night. We were mostly surprised by the quality of the rooms and the service. The hotel is a lil bit far from the city but near to MADRID Airport

After a frustrating and long night spent at the airport trying to resolve some issues we had with flights this was our first positive experience since the previous evening when being checked in at our original airport. Due to delays we missed our connection and were sent to this hotel. Upon arrival reception was very busy but the staff dealt with us as quickly as quickly as they could and were incredibly...

Nice apartments, comfortable and modern. Very few appliances, for example, there were only 3 plates and 3 knives and forks. Big pool outside for use in the summer. Well located.

Excellent hotel with all the amenities and staff who are completely bilingual. Was greeted by friendly and welcoming staff that provided me with a map and personal take on the nearby attractions to see. Centrally located with delicious food including the breakfast that made walking around very convenient. Room service was on time and of wonderful quality. Would reitun and recommend to others.

I stayed one night, and I was impressed with the size of the room and all the amenities. Service is friendly The breakfast buffet offers a large variety and delicious food. The location is central.

We checked in early before our room was ready, and they kindly held our bags for us so we could go eat. When we got to our room, it was nicely appointed, with a good view. We noticed a smell from the bathroom that persisted throughout our stay. After using the shower, we speculated that the smell is from the lack of drainage for the water in the bathroom. Whenever we showered, despite our best efforts...

I loved my stay here. From start to finish I was impressed by the kindness and quality of service from each staff person. The moment my cab came in, an attendant approached to help me with my bag and brought it up to my room for me. The front desk was super kind and helpful with giving me an overview of the accommodations and answering my questions about the area. Manu was especially a ray of sunshine...

This hotel is very well kept, the staff is very helpful and friendly and the location is great. We were able to walk to many restaurants and shops, and were able to take the metro down to the museums. The breakfast buffet was by far the best we have had in our years of travel, and mimosas included, nice touch!

The rooms are big and clean, well equipped. Location and service is great. Good breakfast. But the windows are not sound proofing ( in a very busy and noisy area) , blinds are not installed well, and the bed is harder than usual, all this made it very hard to sleep for me and my family. Therefore I can’t give it 5 stars.

I thought the people behind the front desk were great. Very polite and efficient. I will be back next time I visit Madrid. Its a lovely hotel near the city centre that is very reasonably priced.

Terrible Hotel. Classed as 4 Star Hotel, I would rate at no more than 3 Star at a push. 1- Checking in, left waiting in lobby for long time waiting to check in, with large queue forming with others waiting to check in ( limited staff) 2- Internet, internet connection is the worst I have ever experienced in any hotel I have stayed in across the world, for a 4star hotel it is disgusting, signal fails...

I think some of the bad reviews are ridiculous. The location is amazing and staff is kind and courteous. Restaurant and breakfast is very good. Is it the Ritz? No, but if that’s what you expect, spend money to stay at that type of hotel, because it is available down the street for three or four times the price. However, after an overnight flight and being tired and jet lagged, they let me check in...

Amazing services. The front desk receptionist is really helpful. He tried to find our booking number and yes, we are in after 30 minutes of waiting. Not their fault, but the booking number was messed up by the online website. The hotel looks old but the room and bathroom are clean and neat. We are taking morning train, and the hotel pleasantly prepare packed breakfast for us. And they call a taxi to...

Hotel overall was decent. Hotel room can get quite hot at times and the walls are thin.It met all expectations for the price point.

Very nice hotel situated close to Atocha railway station. Asked for a quiet room as was coming off a long haul flight and was pleased to say they honoured this. Ideal place to stay in Madrid, walking distance to Plaza Mayor. Would definitely recommend

The Vincci Soho is ideally situated for professionals working in Madrid, providing both convenience and comfort. Nestled in a serene and relaxed setting, it offers a welcome retreat from the bustling city. Having stayed in numerous hotels, I can confidently say this one ranks among the best. It combines outstanding value for money with exceptional quality. The rooms and common areas are impeccably...

Great hotel, and one that I've stayed at a few times over the last ten years. All the staff I met were friendly and professional, and made us feel warmly-welcomed during our stay. It's in a fantastic location, surrounded by decent bars, cafés and restaurants. The key sights and sites are easily walkable from the Vincci Soho, and getting to it from the airport is also pretty easy.

Superb location and nice rooms but most importantly amazing customer service. Special shout-out to Silvia and and Nacho at the front desk who greeted us pleasantly, answered our questions promptly and gave us a really nice room! Looking forward to coming back again.

Very nice place, with a sunny terrace outside. The lunch is healthy. The staff is very nice. The decoration is magnificent. Perfect place for digital nomads, with excellent wifi and a few electrical outlets ! Music perfect for working, or spending quality time with loved ones. Highly recommended !

Great location. Easy to get to from airport or train station. Friendly staff. Rooms a bit warm and air con was a bit hit and miss. Nice touch regarding my wife's birthday with a cake etc. Only down side - No kettle to boil water for tea. Not everyone drinks coffee.

We have to rate our stay in your hotel as excellent. The common areas of the hotel, complete with great decoration ideas...supper. The human service for the guests is great, during breakfast it was perfect and the breakfast variations were also superb, the cleanliness of the room was always impeccable, the receptionist was ready to help the client. The room and bathroom are large enough, the only small...

We are currently staying at this hotel and we were warmly welcomed by Andres at the front desk when we arrived at the hotel which made us believe that we have chose the right place for our short stay. Andres has proven us right via his consistent support and help when we needed to ask any questions on locations or printing some important documents etc. ! Location is unique due to the accessibility...

Away on citytrip! For us (couple), great location as it was in a more quiet area but around the corner of the metro. You are kn the city center in 10 min! Staff was very friendly at reception and breakfast. Room was great, top beds & rain shower, what do you want more? Would recommend staying here!

We booked a Junior Suite with a king-size bed and a sofa for three adults. The room was exceptionally spacious and comfortably accommodated us. The hotel was impeccably clean, and we received a warm and friendly welcome from the staff. The location is excellent—situated away from the city noise yet conveniently close to Retiro Park. A metro station is just 250 meters away, and taxis are almost always...

This is a very nice hotel! Room was spacious and clean. Very comfortable bed. The restaurant has nice good food options. I stayed here overnight solely to catch a flight the next morning. The location isn’t very walkable to some more main parts of Madrid and when I travel to Madrid for leisure, I usually stay in a different area. Overall, this is a very nice hotel. Staff is very friendly and professional

Stayed here on a quick night layover from Portugal. Friendly front desk staff, and the room was well appointed. Convenient location to get around via Rideshare or Metro. King size bed was very comfortable, the shower had good water pressure and heat as well.

Great dinner and service! Armando has been a great host and recommended a fabulous fish meal, really nice dinner ! And a very friendly service on top of it!

Well located and clean hotel, staff are friendly and helpful but the rooms are definitely not 5*, old and run down. I stayed in an all white room which was reasonably clean but due to it being all white showed every bit of dirt making it look dirty. Too expensive for what's on offer here.

The rooms are of decent size , sufficient for a couple. The shower might be small for someone with big body. The service and staff are great and really helpful. We had breakfast included , which was worth the money. The metro is a 2 min walk from the hotel which makes the accessibility easier.

First visit to Madrid in March and I booked this hotel based off a recommendation. This is a very clean hotel with different quirks and designs on each floor making this hotel stand out compared to most. Rooms are cosy size, barely any storage space, no instructions how to navigate the air con, and shutters, no menu for room service. Breakfast was fantastic and great selection in the buffet, also...

Loved all of the unique art on every floor and the detail. Beautifully executed! Our rooms were clean, loved the bathroom, comfy bed, awesome shower and great lighting. Very grateful for the AC and the adjustable blackout curtains. The pool was a little small but there were plenty of beach chairs to relax in after a quick swim.

The check in was delayed by 3.5 hours. The Rooms are very small.The beds are round it is actually nice however my feet were hanging out since I am 6.1 ft tall. The washroom doors and walls are see through glass you feel uncomfortable when someone is monitoring you during your activities there.

Very unique experience in this hotel. The design is absolutely outstanding and the cooperation with different designers is amazing. There is one big But. The usability, user experience and some comfort is very a sacrifice from the design point. Bathrooms are sometimes leaking, the custom made sinks and baths are not so comfortable. But what do you want from stainless steel design masterpiece? :D (it...

Ideal location if you have a train leaving Chamartín. Hotel looks tired on the outside and adequate on the inside. Has a try hard low cost feel / business hotel feel to it. Impressed with the attendant checking me out who did the whole task without looking at me.

Clean and Convenient Base. The hotel was a practical choice for my stay. The room was clean and functional, meeting all my basic needs with a good standard. Its location was a definite plus, making it easy to explore the area. The staff was friendly and helpful throughout my visit. Unfortunately, the noise from outside was a bit disruptive in the morning. Overall, it was a recommendable place to stay...

A hotel in a perfect location, above the train station, 24-hour service. Nice and clean rooms, restaurant and beer bar which are open late. Decent prices and food are just delicious, all served with a passion.

Close to metros and trains, good breakfast, mostly friendly staff, room is clean. WiFi has to be the worst I've encountered in years. And yes when in room you can hear everything in the corridor.

Although a long way out of town centre, it sits right next to the train station. Trains in Madrid are good and easy to use. Room was clean and a good size. Although located between a highway and the train station, found it to be very quite. Very good breakfast options.

The hotel is centrally located a quick walking distance to Metro lines and over land railwau station. The rooms are neat and tidy with good bathroom. Only oroblem is there was no a/c or fan. But you can request the staff to help open the windows. The staff and their friendly service and approach is the BEST Experience. DO NOT BOOK THROUGH TRAVEL SITES PLS. Go direct to the official price for a great...