Hotels in Madrid

Facilities: Very nice and new, near a high-end hotel. Service: The front desk spoke good English and was very quick. Environment: The environment was very nice, and the hotel's decor was very upscale and elegant. Cleanliness: Cleaned daily. Breakfast: Very good, delicious, and plentiful. However, there were unexplained deductions.

The staff were very friendly and helpful. The hotel has a beautiful pool and a decent gym workout room. The beds are a bit soft - would prefer firmer.

Would have been better if security guard didn’t stop me and grill me about whether I was a guest or not. Said they mistook me for someone else. Spoiled the experience of feeling welcomed. Happens I suppose.

We truly enjoyed our stay. We recommend this hotel to anyone that enjoys a nice swim and more relaxed stay. Staff were very kind and overall experience was great. Rooms are nice and showers are amazing.

Excellent hotel, wonderful food, so clean, staff very helpful & friendly…would highly recommend…the breakfast was amazing!

The room is clean and tidy, the service is warm and thoughtful, and it is not far from the Bernabéu, which is quite convenient. It is more suitable for business travel. Facilities: relatively new Hygiene: clean and tidy Environment: close to the business district Service: warm and thoughtful

A bit further from the city centre, but convenient enough by train. Rooms are big and comfy.

The hotel is spacious and conveniently located near the Prado Museum and Retiro Park. There's also a small Carrefour supermarket right next door, and the breakfast is extensive.

Very close to bus 203 for the train staion and the airport. Walking is not a problem for us so the location is pretty good. It took about 45 min to walk through El Retiro Park to Museo Nacional Centro de Arte Reina Sofía. Palacio de Cristal is closed but the water feature in front of it is very cute. The way back along P.º del Prado at night is pleasant too.

The hotel was very clean. Despite the room being compact, it comfortably accommodated two adults and two children. The breakfast spread was extensive.

A/C that actually works!!! Fantastic breakfast ! Great staff. Works like a very well oiled machine. Good size rooms.

The gym needs to be better. It was the quality of a 2-star hotel, might as well not tell hotel residents you have a gym.

Plenty of landmarks nearby, whether you like walking or taking the metro. 30 minute walk to major landmarks. Well worth it. You can see the architecture Spacious room and a very comfortable bed. All the amenities you need. Well designed. The hotel and the hotel room were immaculate. Super clean. The staff were very kind and welcoming. Extremely helpful

Great experience at the Palace. Even if I only stayed one night, it was very pleasant. Location is great and the hotel has all the amenities you could need. The staff is friendly and the room is amazing 100% will return

First of all, the location is excellent, just a 5-minute walk from the Prado Museum and a 10-minute walk from Puerta del Sol, which is commendable. However, the room smelled strongly after renovations. The hotel also insisted on charging an extra €55 for bringing my daughter, who's under 11. This is incomprehensible. We've traveled all the way from Amsterdam, Brussels, Cologne, Frankfurt, and Madrid...

Top hotel ! + Location History and legacy Cupola lounge Renovated hotel & rooms Great room service Good value - No spa Not enough night staff

The environment is very clean and comfortable, and the attitude of the front desk staff is also very good. I highly recommend staying here!

The maid who cleans the room every day works hard and the service is good. Excellent! On the other hand, I went to the breakfast hall every morning, but the receptionist was so uninterested in his work that I couldn't remember his name even though I met him every morning for 7 days, and he had no hospitality, so I felt bad every morning. The waiter often forgets what I ordered, and calls out the same...

Excellent food, beautiful restaurant and incredible service. Christmas dinner was outstanding! Recommend 100%

A real 5* experience just outside of the center. Due to its location, often booked by conference or other groups, which gives the usual tourist guest a bit of an overwhelming feeling. The reception is understaffed to my opinion, expect to queue and wait your turn. Nothing about the service though, the whole team is very friendly and accommodating. Dining on the 30th floor with its amazing view is a...

There is a strong bad smelling the first day.

very good hotel but pay for access to spa when the most espensive room is not normal 1 night more 300€ and pay spa seriously !, and 1 hours no more , the women's come for say is finish lets go is normal is 5 starts hotel !!!

I had the pleasure of staying at Eurostars Madrid Tower for two nights, and I must say the experience was truly exceptional. The staff were incredibly professional, kind, and attentive. They went above and beyond to make sure I was comfortable even changing my room twice due to an issue with the AC, and that too at 3 AM without hesitation. I truly appreciate their dedication and top-notch service....

Eurostars Madrid Tower is a top-tier hotel that truly deserves five stars. Located in the city’s business district, it offers stunning panoramic views of Madrid, elegant modern rooms, and excellent service. The breakfast buffet is varied and high quality, and the wellness center adds a luxurious touch. Staff are professional, attentive, and make every stay comfortable. Whether for business or leisure...

This hotel is definitely highly recommended. Super clean and tidy—absolutely worth booking. The staff were incredibly helpful and provided excellent service. Mr. Ibrahim, thank you so much for your care and for going above and beyond for me and my family. Because of your kindness and great service, I truly want to come back again with my family. The breakfast was also delicious, with lots of variety...

Nice hotel and breakfast is great

Love the terrace for night view

Hotel facilities including rooms were not great. The breakfast buffet menu was the same during the stay (3 nights). There was no free bottled water provided during the stay, and the bottled water provided in the minibar in the room was charged (3.9 euros), but there was no price information.

Lovely hotel. Didn't do or see much as I was in and out .

Luxury hotel right in the centre of the Nice part of Madrid just off the Gran Via and judging by the names of the shops nearby it's certainly the best area to be.

My flight got cancelled last minute and this hotel was the perfect place to stay. The pool is beautiful, the bar is so much fun, and the staff is attentive. Highly recommend if you’re looking for a brief break.

It was an amazing hotel!! Totally recommend!!

We had a great experience staying in the hotel. The location is convenient. The breakfast had a lot of options. We enjoyed the stay thoroughly.

Location is good. 1min go to metro station. The cleanliness is just so so. The service is below average, I ask for complimentary bottle of water for 2 times because 2nd day never top up, they always say yes, will send. But in the end never send. S$300+ dollar per night definitely not worth to it. Won’t visit again

Good location, nice view at top of roof

Room is very clean. Hotel is at city center. Breakfast is very good. A lot of choice.

Good hotel, perfect views but small room. Breakfast was good

The hotel is in an excellent location. Lots of neighbourhood restaurants and cafes. Lidl is opposite. Busstop to town just outside. There's a big park close by. No kettle in the room though. Only drawback for me

Convenient location and excellent service.

What a fantastic hotel for our first night in Spain! It definitely set a high bar, as none of the subsequent hotels we stayed in were as good. When I checked out, I accidentally left some luggage behind, and the staff were incredibly helpful, holding onto it for me until I could return from another city a few days later to collect it. A huge thank you again for their assistance!

Nice space, but the staff makes a lot of noise every morning when they go to clean the rooms.

We stayed in Madrid for one night as a layover for our connecting flight to Porto. As we arrived quite early in Madrid, around 11 AM, and check-in wasn't until 3 PM, we decided to ask if we could leave our bags at the hotel. To our pleasant surprise, we were immediately assigned our rooms (two, in fact), which was a huge help for us to rest. This was excellent. The hotel is well-located, relatively...

The room is comfortable, and the bathroom is spacious! Overall, it's fine, but my only real issue was the service. I reported that the air conditioning wasn't working properly – the room just wouldn't cool down at all. I brought it up, but they offered no solution, not even moving me to another room. In other words, if you have a problem, they won't fix it. And being in the scorching summer heat without...

Welcoming, relaxed and excellent amenities. Great breakfast.

We chose the hotel because it’s close to our friend’s house. The hotel is good, we wanted to try the spa, but it was not available during our stay.

The hotel is not far from the metro station, very accessible to go anyway. It's not in the city centre, but as mentioned very accessible. Breakfast is amazing, it has everything you could imagine, and also has special food that is kid friendly. The rooms are spacious, have water, tea, and coffee provided in the room. Really lovely stay.

Great location, great lobby and cafe / terrace, lots of restaurants around.

Hotel was nice with a great pool and gym. However, manpower may be terribly short handed at times and resulting in blunders, such as charging twice on my credit card for the room.

Nice and spacious room. 8 to 10mins walk to metro station which is convenient to explore the city centre.

The hotel was kinda great. The rooms were comfy but not that big. The WiFi wasn't really good. The location is good, because there is a bus and metro station crossing the street. You can walk 15 minutes to Gran Via, so good location at all. The breakfast was good, but there is a restaurant in the hotel that was definitely awful. 15 euros for an awful meal with a rude staff. Absolutely not recommended...

Characteristic as much in appearance as in the interior and fittings, but comfortable and with large bed, good view from room and plenty of hot water. Officially four stars and a slightly naff breakfast, but the reception staff were polite, efficient and provided the sort of service you'd expect at a five star hotel. Suggestion:- ignore the complaining moaners that it's not ultra- modern. This is...

Stayed here for 6 nights its right next to the train station which is nice, there is a full gym next door, and they have onsite parking all for a reasonable price. The house keeping staff was great and the turn down service was done well daily, the room was clean. Although the bed is a little bit worse for wear.

Decent hotel. Plenty of small problems though: 1. One hotel meal (out of our four) was awful. Our fish was cold in the middle. When we told the catering staff, they simply microwaved it and bought it back 2. *ROOM* Fixtures and fittings in need of repair (one example: our shower had cracks and leaks) 3. *ROOM* No duvet/quilt cover; instead it was a "top sheet", which doesn't fully encase the duvet...

Old hotel but in a good state. Rooms are getting cleaned very well with attention to detail. Bed is of good quality. Also the breakfast was okay. The location is a great plus as it is very close to the metro and the centre is walking distance (30 minutes).

First of all great mestoraspolozhenie. Great place to stay during a short self-guided tour. The building itself is old, rooms are average, cleaning is 4. Opposite the building of the old North station. Now there is a shopping center. There are many restaurants and cafes.

Our stay at this hotel was good. The bathrooms and beds were clean, however there were stains on the carpet. Some of the latches and light fixtures were broken. I'd probably stay at another hotel next time. Overall 4/5.

This is a very unique hotel. Every floor has its own design I was on floor 4 which was very metallic and glass design. It was weird and the metallic features carried on in the bedrooms. I found the bathroom a bit weird especially the shower , it’s meant to be modern metallic again but for me it I thought it was too crazy It was comfortable and quiet though Breakfast was okay nothing special Staff were...

This hotel is an architectural treat! Stayed for a quick overnight stay and the quality of design did not disappoint. The hotel is in a really convenient location (near to a couple of metro stops) and not far from Madrid airport. I stayed on the Kathryn Findlay floor which was beautifully crafted but as with its age there was quite a bit of wear and tear which was more noticeable in an all-white room...

This is mecca for those who appreciate fine hotels and design. Imagine curating one of the world's most famous designer museums where people actually live in the artworks, and you have an idea of the epic achievement and difficulty of the task. After being helped by the reservations department to find the perfect room, stayed on the 10th floor designed by renowned architect Arata Isozaki. The Pritzker...

Comfortable bed to sleep in but the framing jutted out, which we did bump into. The AC, tv, and fridge worked well. The hotel's facilities were good. Excellent restaurant and bar. Each floor was designed differently, which was interesting to see. The room itself was a bit stylish but not so practical. I was a bit scared the toilet was going to come off the wall every time I used it. The glass door...

I had a very unsettling experience during my stay. While I was getting changed in my room, someone from housekeeping or room service entered without knocking. I was naked and screamed out of shock, and the person quickly left. I immediately called reception to report it, but was told it was impossible for anyone to have entered — which clearly wasn’t true. I was told I’d receive a call back after...

Great location, just a few minutes away from the Bernabeu Stadium

Checked in on Christmas Day. The welcome chocolates were delicious. The hotel environment is very good.

We met at the bar. Fabulous atmosphere, decoration. Great service. Candy on the counter. Nice touch. A SHAME the "Tapas" were croquetas so cold and old after one bite you just had to leave it on the plate.

We had a fantastic stay at the H10 Tribeca Hotel in Madrid! From the moment we arrived, we were impressed by the stylish, modern design and warm ambiance of the hotel. The check-in process was seamless, and the staff was incredibly friendly and professional, making us feel right at home. Our room was spacious, spotless, and beautifully decorated with a contemporary touch. The bed was incredibly comfortable...

The service is very good and enthusiastic, but the facilities are relatively old and the hot water is not stable

I went to Madrid with my dad for a game in the Santiago Bernabeu, the location of the hotel was perfect. I was still learning Spanish so it was not that good, but the people who worked there were really helpful and let m try and speak some Spanish There was a receptionist that I forgot her name, she was super kind, helped us get around the city and taught me some Spanish The rooms are very classy...

This is my second stay. I still think the location of the hotel is great, and the staff is very helpful. I found this time the breakfast options narrowed in some products and expanded in other ones that seem to adapt more to international visitors. I would come back to this hotel in the future if I come back to Madrid.

Nice modern hotel with good service and right at the city centre!

Very good location and close to everywhere I'd like to explore in Madrid. Nice breakfast with plenty of choices.

Everything was great and the staff even helped us to pre-packed for our breakfast as we had a train to catch next day early in the morning ! Bed is very big and comfy too !

Trip.com has charged our room fees and we be charged again by hotel staff again when we hand over our credit card to pay the city tax, by his mistake. luck we found it before leaving and got refund. It is a lot of money.

Lovely hotel right in the center. It’s clean and spacious. Many restaurants and shops around, super convenient.  We enjoyed our stay.

Melia Madrid Princesa is a fantastic choice for families who want comfort, convenience, and great service in the heart of Madrid. We upgraded our room and took full advantage of the free breakfast and daily tapas in The Level lounge—an absolute game-changer with kids. It meant fewer frantic restaurant searches and more time relaxing. The service throughout the stay was exceptional. Thoughtful touches...

They are currently doing construction and gave me a room that is exactly where they are working outside. It is so loud, you cannot have a conversation. You would think they would not book the rooms in the same area as construction? They did offer to move me, but said it will stop in 1 hour. Went to use the gym but it is also closed for 4 hours due to being painted. No alternate location provided...

I along with a group of nine fellow travelers stayed at the Melia Madrid Princesa during Spain's power outage on April 28, 2025. We returned to the hotel in the evening from our tour that day to find the hotel had emergency lighting, one elevator working AND offered a limited dinner menu with cooked food at the lobby bar along with tables set for dinner around the lobby. Most restaurants were closed...

Very nice reception, very patient

Lobby looks nice, rooms outdated and bad finishes. Noisy windows. Between rooms not much noise. Shower is good. Swimming pool very limited opening times (from 11am to 9pm) and you have to make a reservation for a 45min time period. Its always full at the times you would like to swim (morning or evening). Useless. Service is fine.

Very good hotel with an amazing breakfast buffet which fs large and varied. Great staff and location. I wanted to highlight the staff again and in particular Jorge who is one of the bellman. He was incredible throughout our stay! Very accommodating and always at the ready to provide anything that we needed. Thank you Jorge. Also, my sincere thanks to Sophia who works at the front desk. We were fortunate...

Perfect hotel near the airport for early flights.

Location is close to airport. Offer cheap transfer to airport.

The pool is good, gets plenty of sun and has a lifeguard (albeit only opens at 11a.m). Shuttle from airport useful, runs late. Reception staff mature and professional.

I always stay here when I go to Madrid, I’ve stayed here on 5 seperate occasions and I love how close it is to the airport and it has a nice pool area!

Very convenient hotel near the airport. Was very surprised by breakfast buffet. It had great selection of food items, juices and coffee. Rooms on top floor are remodeled and had 2 small water and two cava bottles complementary. Good overnight stay after the long flight

Convenient and clean hotel. It was a short walk to the train station. Beds were comfortable and bathrooms had good water pressure. Just had a slight draining issue for the shower. If you can't get the shuttle to the airport they will call you a taxi and which accept card, helpful if you don't have any cash.

All the staff were very friendly and helpful.

Great hospitality and very friendly staff. Thank you for our birthday treats

Good location, centrally located and very well connected with multiple transportation options.

Lovely hotel and staff. Breakfast was nice although the fruit was a little tasteless. The staff at breakfast was friendly but would t remove the used plates.

I have stayed here several times and it is very convenient. I always stay in this hotel every time I go on a business trip. Although it is a bit expensive, it is convenient.

Amazing experience! It felt like home. All the staff was friendly and professional. A special thanks to Bogdan, Jesus, and the general manager Conchita.

Old world hotel in a very fancy neighborhood of Madrid full of excellent restaurants and shopping

The hotel has a great location, excellent staff,we were very happy to stay there❤️

Great service! The room with a terrace and street view on the 7th floor is very good. Free club drinks and food, delicious! The old gentleman in the club is very cute! The front desk gentleman even drew a suitcase for me to communicate with because of the language barrier, haha

Great location. Relaxed and personable environment. The staff really cares that the guests have a good experience in the hotel and in Madrid. My room was comfortable and elegantly appointed.

Excellent hotel, prime location , in one of Madrid’s best shopping and entertainment areas. The hotel employees are very courteous and fine professionals. Very pleased with everything

Its an old hotel, cozzy, the staff is very warm but the room walls are thin and you can hear what happens in the nearby rooms. The Gym is amazing

The hotel is very central and metro station is right outside (but the lift to metro platform is about 5 min walk). Bath room is very pretty but shower is a bit weak in terms of water pressure. The room was quiet and wifi was very fast. Breakfast was superb, although starts 7:30 during weekends which is bit late for me to start the early morning conference sessions. Overall, I’m very happy with the...

I would give 10/10 to this hotel i stayed 6 nights clean , nice smell , excellent house keeping service, excellent staff, excellent location just few steps to gran via and lots of restaurants, cafes, shopping , metro and bus station infront of the hotel , royal palace withen walking distance , park infront of the hotel with daily activities like DJ and outdoor cinema excellent facilities gym, sauna...

Perfect locations, really pleasant staff and facilities. Beautiful park nearby with view

As per my expectation , very near the royal place and grad via

The hotel is good but not sure is it really 5 stars. Great location, nice breakfast. Rooms were renovated. Quite a modern design. No smart TV, can’t use multi media. Balcony is connected with next room. Must close it when outside.

Amazing hotel and staff ! Breakfast was very good. We had a small issue and it was sorted out as soon as they got to know about it. Very well handled by Maria. We had a wonderful stay at Barcelo Torre de Madrid.

Not having a car, I had to go to the nearest convenience store, which happened to be a very expensive gas station. In terms of service, the drink dispenser was out of service. My children were thirsty, and they were offered to go to the famous gas station. A bar that didn't serve much after the out-of-service dispenser. Speaking of convenience, the hotel offers a non-existent service for transportation...

We loved the hotel, super clean and comfortable!! We will definitely stay here again!!

The room is of a good size and relatively quiet at night. The breakfast is rich, with many choices and fresh ingredients. The staff are very friendly and helpful.

Only a night in between flights but super nice team and the kids loved it !

The showers were bad and the staff is a bit dry

The location is good, just a few steps away after getting off the subway, suitable for overnight transfer in Madrid

A fantastic hotel, beginning with the warm welcome by the front desk and then the high level of service throughout my stay, particularly the breakfast staff. Great neighborhood with many terrific dining options. I could not have been happier with my stay and I will definitely return to this hotel.

Luxury in a great neighborhood. Wow! What a fantastic hotel in a beautiful, upscale neighborhood. The breakfast was superb, bed comfortable and service great!

This is a lovely hotel situated in a great location for the metro and to walk to shops in Gran Vía. Just over 10 minutes walk to the Thyssen Bornemisza museum. The breakfast buffet is superb with many options available and in a gorgeous patio area. I would highly recommend this hotel for short stays.

Nice boutique hotel-but lacks attention to detail. The good: Attractive boutique hotel in nice neighborhood with many cute restaurants nearby. Hotel excels in public spaces. Well done decor. Rooms quiet. Staff friendly. The not so good:Hotel rooms lack in some areas. Vanity sink area in bathroom is miniscule. Hard to negotiate. No usb outlets so charging multiple devices is a challenge. Hotel cleaning...

We stayed for our last 2 nights in Madrid. Upon arrival they offered us an "upgrade" for $50 per night to a room with a room with a street balcony instead of a couryard, which honestly I don't think was worth it. Bathroom is tight, toilet seat and shower drain were kind of broken. The main floor lobby and bar were nice!

Comfortable 4 star hotel in good location Comfortable 4 star hotel in good location. Friendly and helpful staff excellent housekeeping good standard of furnishings and finish.

It's very close to the airport, and a taxi costs less than 20 euros. It's a little far from the city center, but there is a direct subway, so the price is lower than the city center. It's a good transit option.

The room was cleaned very well every day, with no disposable items. There was a kettle, but I brought my own and never used it. There was no additional city tax, and early check-in was possible without any extra charges. (It seems like the room wasn't fully booked, but the closer you book, the more expensive it is; it's not necessarily cheaper if the room is empty...)

Conveniently located just a 6-minute walk from the subway station. There's a fast food restaurant downstairs, and the restaurant across the street is clearly popular with nearby residents. The hotel rooms are spacious, clean, and the bedding is comfortable. You don't have to stay in the city center; this area offers better value for money.

The facilities, service and breakfast are all good, but the location is average, but it is not too far from the airport and the city center. The room is clean, the bathroom is spacious, and the breakfast is rich. The only problem is that the air conditioning in the breakfast room is too cold.

The hotel is located near Metro Line 5, a 3-minute walk away. The airport terminal 2 is about €25. The breakfast buffet is extensive, and there are fast food restaurants like Burger King, KFC, Taco Bell, and an Italian restaurant nearby. The hotel also offers delicious and reasonably priced dinners.

It’s an average hotel overall. Location - 30min by metro to downtown. Metro station is 7 min away. Rooms ok but nothing more than that. They had iron that was dirty and screwed my shirt. Rooms are outdated need some refreshments. Staff should be more helpful or knowledgeable to explain about the transportation around the city. Breakfast - you have a lot of food but quality is low. There are restaurants...