Hotels in Madrid

Nice hotel, good quality of food and breakfast. Amenities are good too.

Huge Hotel, nice but no kettle to make Coffee Or tea in the rooms .

Great position; quality of the rooms and service in line with the standard. Great breakfast.

Very nice service, makes one feel special. Awesome room at The Level. Very good every step of the way. Worth every penny.

Wonderful hotel. Good service. Very tasty breakfasts. The centre really 40 minutes by bus, but bus stop nearby

Decent place

I was very happy with my stay in this hotel. I asked for a calm room and they gave me one looking to the courtyard and it was very quiet. Despite the fact that the hotel was packed with people, I did not have issues with the noise. The room was clean and spacious. There are taxis right next to the hotel, and the metro is nearby. The breakfast had a great variety of fruits, salty, and sweet options...

Clean room and great breakfast. Love the rooftop bar. My room was on the 2nd floor close to the street and the traffic was loud all day and night- easy fix with a noise canceling headphones.

I liked this hotel very much: good service and helpful staff. Best thing is to have a restaurant/bar, which is 24 h open. I got a nice room. I have also tried the rooftop bar. Unfortunately they are already closing at 23:00.

Great location, very close to center and easy to get around. Bad - has a feel of all inclusive at breakfast due to a lot of people in a small area. Food was OK but was cold on 2 occasions. For us bad was also swimming pool is shut until 1st June which we didn't know about and the kids were very disappointed

My husband and I just had the best time celebrating my birthday at this location. Laura from reservations and her team were absolute stars. When you're booking these days, it can feel like talking to robots, but she was beyond proactive and caring – took time to listen to what I was looking for and made sure I had a worry-free stay. If you're looking for a great experience in Madrid, this place hits...

The rooms were clean and spacious. The service was okay. And the food for breakfast was delicious. The location of the hotel is very interesting, it's in a alley with beautiful art and an amazing 3d art piece.

Plenty of landmarks nearby, whether you like walking or taking the metro. 30 minute walk to major landmarks. Well worth it. You can see the architecture Spacious room and a very comfortable bed. All the amenities you need. Well designed. The hotel and the hotel room were immaculate. Super clean. The staff were very kind and welcoming. Extremely helpful

Excellent room service and very professional and kind staff! It has a car park underground and it is very easy to get to everywhere by public transportation at everytime. Very good breakfast with very nice and promptly staff. Very nice lobby bar with a wide variety of drinks and tea at the evening.

Nice hotel but poor compared to other five star. For example, they would not even provide free water and the breakfast was average. For a similar price, you can stay at the Intercontinental and they are a true five star service where they offer you extra water whenever you pass cleaning staff, and they have much better rooms and service.

Loved this hotel! Upon entering the lobby was nice and had free candies. Room: sound proof, high tech shut out curtains, bathtub, nice decor, steamer. Also loved walking to our room. Nearby: 2 breakfast options including Starbucks and for dinner so many upscale restaurants of different cuisine. All within 5 minutes or less of walking through a new shopping center. We had a couple of issues during...

Bathroom light integrated with room light, what mean if you are not alone you can not turn on the light only for the bathroom. Besides it bathroom light was very dark, principally for make up, and shower water was not being properly drained. Architecture very fancy but it is missed something’s to be a 5 start hotel. Breakfast amazing, but they do not pick the name of the person in room list, only point...

Nice and clean rooms, very friendly and helpful staff. Good breakfast but not the greatest. On the website swimming pool but in fact spa only for €30 per person and over 16 years old. My daughter was very disappointed. But I'll be back here. We ❤️ Madrid

Really lovely hotel with excellent travel connections near. Ana at the front desk was a beam of light to greet us and help us get into our room. We had a slight issue with booking the space (book in advance) and she did her utmost to solve it. She is a credit to the hotel.

I loved my stay here. From start to finish I was impressed by the kindness and quality of service from each staff person. The moment my cab came in, an attendant approached to help me with my bag and brought it up to my room for me. The front desk was super kind and helpful with giving me an overview of the accommodations and answering my questions about the area. Manu was especially a ray of sunshine...

This hotel is very well kept, the staff is very helpful and friendly and the location is great. We were able to walk to many restaurants and shops, and were able to take the metro down to the museums. The breakfast buffet was by far the best we have had in our years of travel, and mimosas included, nice touch!

The rooms are big and clean, well equipped. Location and service is great. Good breakfast. But the windows are not sound proofing ( in a very busy and noisy area) , blinds are not installed well, and the bed is harder than usual, all this made it very hard to sleep for me and my family. Therefore I can’t give it 5 stars.

We went to Hotel Princesa for an internal company meeting with more than 70 people. From the check-in, the hotel offers a great customer experience with a smooth check-in. The rooms were clean, comfortable and with a very comfortable bed. We even had the full ironing package. The breakfasts were great, as were the lunches and dinners. I would like to say a special thank you to the whole team who welcomed...

It's a beautiful hotel with friendly staff, and helpful staff. The hotel offers a more personalized service than any hotel I've stayed at previously. The room was well appointed and comfortable and offered a well stocked minibar. We opted for breakfast in the morning and were surprised and pleased by the selections available. I would absolutely recommend this hotel to anyone staying in Madrid.

I wish I could give this hotel & their staff more than 5 stars. This was my first ever trip to Spain & I will never, ever be able to extend my joy & appreciation in my experience in this review, but I will try my best. The hotel is surrounded by a mixture of old & new buildings lending to rich history & progressive futures. The entrance is surrounded by beautiful greenery, clean windows & walkways...

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More photos in Instagram: @rreack

Possibly the best hotel in the capital. Its rooms are warm and invite you to spend time in them. The service is exceptional and attentive at all times. Breakfast is also one of the best.

Old but gorgeous , traditional hotel in Madrid...good situation

Great care in terms of room and personnel service. Well served buffet for breakfast with gluten free options.

Came here in the 90's...still good.

I CANNOT SAY BETTER THINGS ABOUT THIS HOTEL. I went with my family. Our room was absolutely amazing, huge, spotless, and super comfortable! the mattress of the king bed was better than my own! My kids slept in a sofa bed and they also told me it was super comfortable. We totally loved that room! Breakfast is literally to die for, I have never seen such a big variety of breakfast items, including Gluten...

Visited Spain for our daughter’s 24th birthday. We had a good fortune of staying at this location while in Madrid. Beautifully decorated and conveniently situated in the heart of it all. The staff did a fantastic job and providing her with loads of birthday treats. While champagne and cakes awaited us when we arrived. The best times were the late nights on the veranda listening to music and having...

What a wonderful property! The location is fantastic and close to many of the landmarks you want to see. There is a subway station directly out the front door for convenient access to the city. The breakfast buffet was amazing and had a wonderful selection of food. But, by far the best part of our stay was the staff. Sonia was magnificent. She greeted us upon arrival and offered to make dinner reservations...

I’ve just gotten back from my 4 day stay at Barceló Torre de Madrid and had a great experience with this hotel. Firstly, the location was convenient as it was easy to get around the city. I’d like to thank Mr Ahmed, the receptionist, who treated us with the utmost respect and helpfulness. He provided us with daily itinerary’s for my daughter and I, from restaurants to shopping centers and museums....

From the moment we walked in until the moment we left, the staff, service and location were to the utmost satisfaction. Our room looked onto the Gran Via. The interior of the room was so comfortable, and sparkling clean. Every single staff member was courteous, polite, knowledgeable, and personable. The breakfast was delicious. I have never seen so many selections in a hotel restaurant/ buffet. So...

the hotel is the best in all of Madrid. It is very very central. You can reach the city on foot within a few minutes. The room service was simply top. The room was very clean. Many thanks to the service team for cleaning up! We would like to thank Lucia for this. The lovely lady works at the reception and did a very good job. She was very likeable from day one. She always asked if everything was...

The rooms are of decent size , sufficient for a couple. The shower might be small for someone with big body. The service and staff are great and really helpful. We had breakfast included , which was worth the money. The metro is a 2 min walk from the hotel which makes the accessibility easier.

First visit to Madrid in March and I booked this hotel based off a recommendation. This is a very clean hotel with different quirks and designs on each floor making this hotel stand out compared to most. Rooms are cosy size, barely any storage space, no instructions how to navigate the air con, and shutters, no menu for room service. Breakfast was fantastic and great selection in the buffet, also...

Loved all of the unique art on every floor and the detail. Beautifully executed! Our rooms were clean, loved the bathroom, comfy bed, awesome shower and great lighting. Very grateful for the AC and the adjustable blackout curtains. The pool was a little small but there were plenty of beach chairs to relax in after a quick swim.

The check in was delayed by 3.5 hours. The Rooms are very small.The beds are round it is actually nice however my feet were hanging out since I am 6.1 ft tall. The washroom doors and walls are see through glass you feel uncomfortable when someone is monitoring you during your activities there.

Very unique experience in this hotel. The design is absolutely outstanding and the cooperation with different designers is amazing. There is one big But. The usability, user experience and some comfort is very a sacrifice from the design point. Bathrooms are sometimes leaking, the custom made sinks and baths are not so comfortable. But what do you want from stainless steel design masterpiece? :D (it...

Generally, I had a pleasant stay. However, I was charged about 40 euros in credit card fees for a 2 night stay which I consider absolutely unreasonable. Be careful to select the currency option yourself. The only solution offered was to pay a second time with less fees but to then wait for a refund that would potentially again incur fees.

Lovely hotel. Didn't do or see much as I was in and out .

Luxury hotel right in the centre of the Nice part of Madrid just off the Gran Via and judging by the names of the shops nearby it's certainly the best area to be.

My flight got cancelled last minute and this hotel was the perfect place to stay. The pool is beautiful, the bar is so much fun, and the staff is attentive. Highly recommend if you’re looking for a brief break.

Great place, good location, super friendly staff, breakfast unbeatable

A three day trip in Madrid! When we arrived we had such a warm welcome. Everybody in that hotel was soooo friendly. We slept in a room to the street, it was very kind. The bath was very cleaned and the room was very nice! The breakfast was the top of this adventure! So much diversity of fruits and food. I was so full afterwards. I really enjoyed the breakfast. Before we checked- out we asked if we...

Pictures are far from reality. The ground hall looks modern and welcoming, the room is just purely sad. I stayed in a single room. Small, no window view, bathroom is too small, no working table. Overall not meeting expectations for the price paid.

Great service and VERY hospitable staff. The room is comfortable and ours had a very nice view. No complaints about the room at all. Would definitely recommend. Only thing that was noted was that the elevators are very slow but aside from that it’s a great value and very nice place.

What better stay could me and my partner have asked for! The location is two-five minutes from all major attractions and Sol. Veronica, the night desk employee, is a very sweet woman who went above and beyond to help me out with tourist ideas, restaurants, and more towels after hours. The rooms got cleaned daily, and the hotel has great amenities with a fantastic terrance. Highly recommended. Look...

Perfect location, you can walk everywhere! The staff were fantastic, and helpful. The room was small but very nice. Typical of most European hotel rooms. Breakfast had lots of options and delicious fresh fruit.

Beautiful hotel, clean,friendly and a few minutes from major attractions. Will definitely stay here again the future! Muchas gracias

The room was small but clean. Breakfast was very nice and fresh. And a special mention to Monica for being so helpful to us. The location is pretty good as you can walk to most of the good places.

Great hotel with extremely helpful staff. We left an iPad in our room and they kindly arranged for it to be delivered to us at the airport.

We went to Only You hotel and our stay was amazing! The hotel is wonderful, the staff excellent and the food perfect. We came for our wedding anniversary and it was perfect. Many thanks for everything

Stylish, elegant,.not cheap. Well run, modern but be careful about noisy courtyard. Excellent breakfast and attentive staff. Excellent location.

This is a wonderful hotel which is doing everything right. I want to focus on the customer service in this review because all the people working at the front desk were terrific. They were friendly, helpful and responsive. Special call outs for Alicia and Francesco who answered many questions and helped me on several occasions. Thank you!

Loved all the detailed design of this hotel. The lobby, the glass cabinet room, the elevator with books. All with good surprise. Food was good in the restaurant too. The room was okay good, clean but I wish it was more nicely decorated along with the hotel first floor design. Location was good and staff was nice. Wasn’t crazy about Madrid but definitely liked this

If I ever return to Madrid I will stay here again! The staff are helpful and lovely (special thanks to Alejandro!) The hotel is ideally located: easy walking distance to anywhere in Madrid including the Prado/Thyssen/Reina Sofia. And everything about it is well thought out and beautiful. Well run establishment

How to make miracles out of small places. Everything is beautiful and cozy. Even a small gym has the minimum for a good workout. Also very well located. The staff were absolutely perfect. Maybe the gentleman who bid 1 didn't catch the right person at the right time. The prices were very reasonable.

overall a really nice experience. the breakfast was amazing with a variety of meats and cheeses. our room were clean and quite spacious, designed with a muted color palette. not a lot of view available for us. the location i cannot adore enough. located in a quaint neighborhood at the heart of madrid, it’s close to all the major museums, retiro park, and the neighborhood is just full of hidden gems...

I stayed here for five days and loved it! Very quiet room, had all the amenities I could want, the staff was super friendly, they offered free early check in / check out / and room upgrade just by joining their rewards program. I was supposed to stay here for 3 nights and enjoyed it so much that I added an additional 2 nights. Highly recommend! Also, location couldn’t be better.

The hotel location was very good. Most of Madrid's tourist attractions were within walking distance, and there were supermarkets, restaurants, and even foot massage shops nearby. The rooms were spacious and comfortable, and I especially liked the shower and bedding. I was also grateful to the receptionist, Cesar, for helping me finish my trip quickly.

Stayed here for 2 nights. Flight landed very early and arrived into the hotel way earlier than the scheduled check-in time. The front desk staffs were extremely helpful and moved my check-in to the earliest possible so I could rest and freshen up before exploring the city. The room is modern, spacious and clean, location is very central, walking distance to key places of interest. Would highly recommend...

Glenys and Peter Hales— New Zealand. We found our room very clean and tidy,,the room and bathroom spacious. Breakfast had a vast selection of quality food. Staff on reception when we arrived were fantastic, helpful an efficient. Location was central and perfect for visiting of tourist sights. We would stay at this hotel again when visiting Madrid. Thank you very much.

We stayed here for 3 nights and enjoyed our stay overall. The rooms were spacious enough, clean, and quiet due to the double windows. We didn't hear the noise from the busy street below. My minor gripe is that we wished the beds were a bit firmer. We also appreciated the excellent service from the front desk and the breakfast staff. We would stay at this hotel again.

Good moderate Hotel. The room was a little cold and there were minor unconveniences. Like very thin walls to all sides of neighbours, resulting in live conversational witness. But all in all a place to visit Madrid per pedes. What I liked the most, was the vicinity to the city and the center. Madrid is such a lovely city!

This hotel surprised us, the reviews were terrible so I wasn’t expecting much but when we arrived we were greeted by staff quickly and efficiently. The room was gorgeous, they upgraded us for free due to a mistake they made with our booking. The restaurant is nice as well. Room clean and comfortable and you receive a nice welcome gift. Would recommend.

It’s a good hotel. Located right on the Main Street with plenty of restaurants and shops nearby. Metro station, bus station all are nearby. Rooms are a bit small but comfortable. Service is good. There are self laundry places within walking distance which are pretty affordable. Overall a good experience.

Great place! Helpful staff, clean and spacious rooms, no noise. Highly recommended!

Nice hotel in a excellent location in Madrid . 5 stars service

I absolutely loved our stay at Vincci Soma! I am used to having troubles with the internet connection when I travel, but here I was able to do all the video conferences and even run a webinar from my hotel room. Besides that, the staff was extremely friendly and helpful! I will definitely be staying here again when back in Madrid.

When staying in a large city with an infinite number of hotels to select from; finding a way to sort through the possibilities is critical. We have found Relais and Chateaux properties to be welcoming, well-appointed and staffed with gracious, knowledgeable staff. Heritage Madrid provides a gold standard for the brand. The property is situated in a very accessible but quiet part of the city, the...

Amazing hotel, got upgraded to a lovely suite being a gold member, friendly staff, nice breakfast spread. Love its outside garden.

This is definitely one of my favorite hotels I've stayed in. Room was beautiful, the rooftop view - lovely. The staff very friendly and helpful. The restaurant serves some delicious food. The partridge salad was I think one of the best things I've had. So good.

Absolutely beautiful hotel with top notch service. I tend to lean more modern in my taste of hotels however I booked this on my last night in Madrid (it was closer to the airport than the south west corner of the metro centre where I stayed during the rest of my time in the city). I was pleasantly surprised to find out upon arrival that the hotel was new in 2018 so it melds old world charm with new...

I have never experienced better service or a more customized stay from any hotel. The general manager Julian was most helpful with every request. We arrived on a very early flight- before our rooms were ready- and we were given a room to refresh and leave our luggage until our rooms were prepared. The Heritage has beautiful rooms, each with a different design. The restaurant and roof top bar were quite...

Near to Madrid Airport, nice staff, clean rooms, parking costs extra, we did Breakfast, the variety and quality of food was average. Rooms are bit expensive. They should mention which dishes are suitable for vegeterians, otherwise you have to ask again and again.

A few days in Madrid before going to the Camino, rooms were good with adequate space, location quite a way from town and a decent walk to the metro (bus is closer) quite quick to get to town. Service was generally good but one day they didn’t clean our room and was given 1 towel for 2 people- same with the drinks 1 coffee satchel etc , breakfast was good - overall not a bad place to stay.

If you are used to American hotels, this will seem very expensive for what you receive. Rooms are very large and clean and they include beds, a desk, a mini bar, and a bidet. Closet space is small and one must ask at the front desk for iron and ironing board. Breakfast is not included in the fee. Coffee is not included in the fee. Breakfast buffet has mostly cold dishes, such as meat and cheese, with...

I stayed 2 separate nights at this hotel. The rooms are clean and beds are good. They only provided one shower towel which I prefer two. My last stay was decent, had a good sleep. This stay the room was sweltering hot. The thermostat doesn't say the temp and did not adjust. The room was right off the open corridor so I could hear everything all night. Was a terrible sleep. At check out the concierge...

Great hotel near the Barajas Madrid airport. The room was beautiful and big. The breakfast area is amazing and the food is also great. The personnel is excellent and kind. They provide free transportation to the airport.

I really enjoyed my stay here. My room was large and well appointed, there is on site parking (16€ extra) and a large restaurant.

Helpful staff, bright spacious clean room. Dined at hotel for dinner and breakfast. Friendly staff and pleased with meals. Great value!

Great place with proximity to IE campus. The breakfast spread was excellent. Ask for a room with better view. There is a supermarket right next to the hotel. I did feel the price per night was a bit on the higher side.

Choosing an included breakfast option was the best choice! The food options were extensive & amazingly delicious and fresh. The breakfast staff as well as the front desk staff were all attentive, friendly, and helpful. Super comfy mattresses. Clean rooms & facility. Would definitely stay here again. Quiet neighborhood.

Room and breakfast were exceeding my expectations. Hotel located in 2 minutes walk from a metro/bus station, where you can come for 1.5Eur from the airport. Minus is a longer distance to the city center

This is a great hotel for any embassy/consulate appointment, as most countries have their offices nearby. My case was the US Embassy, mere 8min walking distance, which is great. However, I consider too expensive almost €200/night in this hotel. Service is good and rooms are ok, but that is all. Nothing out of the ordinary and despite it is a good area, it is not the best (well-connected with the airport...

This is a decent option for a 3 star hotel. Room is generally comfortable. Basic decor. Nice to have shampoo, conditioner and body lotion of good quality and in large reusable containers - not the tiny terrible plastic bottles. Room is quiet. There’s a bad smell from the bathroom. Did not have ear plugs when asked and did not make any effort to help.

Very clean and pretty recently remodeled. Great showers. Two types of pillows to accommodate your preference.

Exceptional location, great hotel and service. All Petite Palaces are different in Madrid and some are not good. The Lealtad Hotel is one of the best in Madrid. Customer service by Fatima was excellent

Let’s start with the good stuff: location is great and the hotel is nice. However, it’s not the right value for money, it’s just too expensive for what it delivers. One thing that surprised me is the complete lack of caring for the environment: the guy at the reception suggested we left the AC on all day while we were out. After a day out, we went back to the hotel and all lights in the room were on...

I thought this hotel was exceptional and I enjoyed the week I spent there. It is centrally located; a short walk to Retiro Park, the Prado and the subway stop. I would love to stay here again on my future trips to Madrid. All of the staff I encountered were wonderful but a special thanks to Fatima who was kind, helpful and very professional the times I needed help with something. I will definitely...

Just stayed there for 2 nights. First: excellent service! A special thanks for Lauturo, Fatima, Nati and the entire kitchen staff who were always sweet and smiling while accomodating all of our rooms. The room has beautiful decorations and is very spacious, but maintenance can improve (door handles almost coming off of bathroom door, light fixture falling apart). Aside from the dated/damaged things...

Great hotel! The location was ideal as it was close to everything but not so close that it's noisy (it was very quiet). The room was very clean, the staff nice and helpful, the breakfast had a great selection. Would definitely come back!

Excellent location, very goo breakfast, nice and clean rooms

The center of the city.

Convenient place, friendly staffs who speak perfect English, clean & comfortable room. Having a bath tub was a treat after walking all day in the city.

The rooms are big, pretty clean and the service in the reception is very good. The smell of perfume in the room that came from the toilet, was too much strong.

Nice place. Shabby furniture and floors only add to the charm. The bathroom cleaning is difficult in the first place is not so carefully, but the experience is not ruined. There are no in room kettle for heating water.

This is not a four star hotel as advertised. What you get is a very good location near the centre. Small double bed (130*190 cm) made us immidiately change to a room with two single beds (about the same size as the double bed in the first room). No working air con, which meant we had very bad air the first night. The hotel could have saved us this by telling us right away at check in to turn it off...

Nice hotel with free shuttle bus from the airport and back. A little out of the way for public transport. Probably more suited to business travellers. Had to walk through industrial areas after hours to get from station to the hotel. Not ideal. No shuttle service to city or main public stations.

Excellent hotel. Good shuttle service to airport. Quiet and noise free despite being next to highway. Courteous staff.

great rooms, delicious Breakfast, free airport Shuttle, which is next

Nice modern rooms. Close to the airport. 15min shuttle bus. Reasonable price. Not a hotel for sightseeing but great for those in transit

A very nice hotel a short bus ride from the airport, the staff are great and super friendly and the restaurant is good. The only negative is that the surrounding area is not very nice, there's nothing else near the hotel.

Good airport hotel. Far enough away that aircraft noise is not a problem and it's easy to sleep at night. Complementary shuttle busses are frequent and the hotel bar has good atmosphere with drinks at reasonable price. I was allocated suite which was very spacious and I liked the shower feature with glass window to the room. Staff were friendly and room was spacious. Overall, a pleasant stay.

Very Recommended Hotel! The staff were very helpful, nice and friendly. We took a breakfast including, it was wonderful. Really good location, 10 min from grand via, and all around the hotel is great restaurants, bars, museums and so.

This location is perfect! Cristina Rodriguez, front desk agent, was so helpful in locating our luggage that did not arrive with us. She and her colleagues all deserve recognition for their professionalism, courtesy and great attitude!

Absolutely WONDERFUL stay! Everyone was extremely kind and helpful. The manager, Ana, went the extra mile to ensure we had a great stay and we couldn’t be more thankful! Highly recommend staying here in Madrid. Great location within waking distance to so many wonderful locations. Thank you Ana, and staff, for a fantastic stay. We can’t wait to be back!

The location is pretty optimal if you're looking to explore the main center of town and not drive anywhere. Everything is walking distance and it's fantastic. Service was very pleasant though nothing really stood out as spectacular and there were no additional room offerings beyond your standard daily cleaning. The room itself was not much bigger than the bed and desk. Very nice bathroom, though...

Having stayed here for four years or more, this hotel enjoys a great location, coupled with a beautiful if compact interior. My rooms have always been clean, comfortable and quiet. It is just a few dozen meters off the main street, but the street it faces has very little traffic. The staff are so accommodating, regardless of your status, and there is a beautiful marble stairway with an old steel...

I stayed at the Double Tree Prado in April 2024. I really liked the Hotel. I did get upgraded (after asking for it (HH Diamond)) to a Queen/King room at the second floor. The room was very nice and of high quality but really small. Great Bathroom too. I guess the size of the room is the price you pay for the location and the fact being in a historic building. The Breakfast was very good. Great Pastry...

L’albergo si trova in ottima posizione proprio sulla Gran Via di fronte alla fermata della metro. Lo staff molto gentile e la pulizia della camera eccellente.

Location really good. In the middle of the center. Very convenient.