Hotels in Madrid

Great little restaurant reasonably priced. My traveling companion Buddy Jesus, turned my water into 🍷 wine and Scotch saving me mucho Dinero. Breakfast buffet wasn't the best that I ever had but for the price of the hotel it satisfied me.

The location is in a great area away from the tourist traps. The staff on reception are exceptional and went above and beyond to help me and my wife with an issue renting a car. Couldn't recommend them more highly

This hotel is greatly located near Calle Goya and Retiro park in Madrid. You are literally steps away from this agitated and fast paced part of the city, within minutes away from shopping, supermarkets, parks, restaurants and bars. This is a large hotel, beautifully decorated with comfortable beds, spacious rooms gully equipped with amenities. There is a 24 hour sports lounge offering food and drinks...

This hotel was absolutely fantastic! We loved it so much that we extended our stay by two nights. The rooms are comfortable, the breakfast is incredible with a huge variety of fresh food, and the rooftop pool is the perfect way to unwind after a day of exploring. The food at the rooftop bar is top-notch, and the staff at the front desk are friendly and helpful. The location is ideal, with a metro station...

Stayed here in Madrid. Clean and modern rooms. They have a pool but it is very small and kids can’t splash around or jump in (adults too!) they have towel service and chairs. The outside area has a decent roof top with some views. Near many restaurants, supermarkets, and taxis. We enjoyed our stay overall.

I was very happy with my stay in this hotel. I asked for a calm room and they gave me one looking to the courtyard and it was very quiet. Despite the fact that the hotel was packed with people, I did not have issues with the noise. The room was clean and spacious. There are taxis right next to the hotel, and the metro is nearby. The breakfast had a great variety of fruits, salty, and sweet options...

Plenty of landmarks nearby, whether you like walking or taking the metro. 30 minute walk to major landmarks. Well worth it. You can see the architecture Spacious room and a very comfortable bed. All the amenities you need. Well designed. The hotel and the hotel room were immaculate. Super clean. The staff were very kind and welcoming. Extremely helpful

Very nice service, makes one feel special. Awesome room at The Level. Very good every step of the way. Worth every penny.

Wonderful hotel. Good service. Very tasty breakfasts. The centre really 40 minutes by bus, but bus stop nearby

was put here because my flight was cancelled. really nice hotel. really nice. comfortable beds, friendly concierge, good breakfast buffet.

The location is perfect, near metro and bus stations and a taxi stop at the hotel's door. The meal at the restaurant was incredible!

Very nice hotel on the 1st look. The reception was good, they settelled us weary tourists and tour leader very fast and we were in our rooms quickly. Breakfast was the best. Great staff did their work well and gave us a great start to the day. Room amenities were great especially the kettle for hot water in winter time. The only problem was some in our tour group got their rooms broken into and belongings...

Far north of downtown but close to a subway station. Very long wait to check in! The room was OK - clean, comfortable but small, no fridge. I didn't use any of the amenities so no comment on those.

Lovely hotel with very friendly staff. Only spent one night here but we were made to feel very welcome. The room was great for 4 adults and with a high standard of cleanliness. Great location with a bus taking you straight to the Plaza Mayor from just outside the hotel. I would thoroughly recommend staying here.

It is clean. No frills rooms. Location is outside of Madrid center. Easy to take 1 euro bus to main sections. Breakfast is good. Hot food, Many selections. Restaurants and mall near. Grocery next store. Hotel is Packed with tour buses. Staff are curt and bland. Hotel is Fine if saving $.

Great location, right outside the hotel you will find a bus station that will take you to Madrid’s downtown. The rooms are pretty comfortable and you have all the necessary. A lot of grocery stores nearby, and also restaurants. Not that near from El Centro de Madrid, but you have the necessary near. And its a 20-30 minute ride in the bus to the popular area.

Great value hotel with reasonable prices. Even though it is not in the centre, it is well connected. Right at the door there is a bus stop and it takes 20 or 25 minutes to get to the centre of Madrid (€1.50 for the ticket). Staff were friendly. The room was spacious, clean and comfortable. I would happily stay there again.

This hotel is very busy, coach loads of people coming and going. Breakfast was heaving, couldn't move for people. I wasn't allowed to bring my suitcase into the breakfast area. No real explanation but rudely told to take it out. I hung the do not disturb sign on my door as I didn't want it cleaned. Had a note posted under my door as letting me know they tried to call me all day as they wanted to...

Centrally located in Madrid, this hotel is a great value. Modest rooms with a large dining room. Extremely friendly staff.

Upon entering the room you'll notice that the room is bright and airy.  There is wooden floors throughout with a large circular rug.  The entry area has an extra door from the main room to provide more sound barrier. Unfortunately mine would not stay closed. My room was located on the 8th floor near the end of the hallway. I was given two twin beds but the room is very large and not cramped at all...

We had a lovely stay at this hotel. They made the effort with little touches like a drink at the bar and chocolates and water in the room. The staff were friendly and the breakfast was amazing. A special mention to Saira (who makes the eggs at breakfast) - what a star!

Rooms okay but seems it's been a while since maintained. Lots of damage on woodwork. A nice gesture is that when you don't have your room cleaned, you get a voucher for a free drink. First day this worked perfectly, second day we received none which brings me to another issue; many of the staff do not speak English, apart from perhaps a few words. So if you ask for the voucher, the housekeeping has...

Breakfast was unbelievable! The variety, quality and presentation are unmatched. The service staff were friendly and very helpful. The room was comfortable, specifically, the layout and space made it luxurious. I would come here again, without question. 💪🏼

A very good service was provided by this hotel. The rooms were very neat and modern as well as the rest of the hotel’s facilities. The location is excellent for travelers in Madrid

Personal touch from the staff here is out of the space - we are feeling very welcome. We got such a big surprise while returning to our room after a city walk - such a warm and sweet gesture🤍🤍🤍 celebrating our reason of the stay🥳🥳🥳

Well located and clean hotel, staff are friendly and helpful but the rooms are definitely not 5*, old and run down. I stayed in an all white room which was reasonably clean but due to it being all white showed every bit of dirt making it look dirty. Too expensive for what's on offer here.

The rooms are of decent size , sufficient for a couple. The shower might be small for someone with big body. The service and staff are great and really helpful. We had breakfast included , which was worth the money. The metro is a 2 min walk from the hotel which makes the accessibility easier.

First visit to Madrid in March and I booked this hotel based off a recommendation. This is a very clean hotel with different quirks and designs on each floor making this hotel stand out compared to most. Rooms are cosy size, barely any storage space, no instructions how to navigate the air con, and shutters, no menu for room service. Breakfast was fantastic and great selection in the buffet, also...

Loved all of the unique art on every floor and the detail. Beautifully executed! Our rooms were clean, loved the bathroom, comfy bed, awesome shower and great lighting. Very grateful for the AC and the adjustable blackout curtains. The pool was a little small but there were plenty of beach chairs to relax in after a quick swim.

The check in was delayed by 3.5 hours. The Rooms are very small.The beds are round it is actually nice however my feet were hanging out since I am 6.1 ft tall. The washroom doors and walls are see through glass you feel uncomfortable when someone is monitoring you during your activities there.

Very unique experience in this hotel. The design is absolutely outstanding and the cooperation with different designers is amazing. There is one big But. The usability, user experience and some comfort is very a sacrifice from the design point. Bathrooms are sometimes leaking, the custom made sinks and baths are not so comfortable. But what do you want from stainless steel design masterpiece? :D (it...

Excellent food, beautiful restaurant and incredible service. Christmas dinner was outstanding! Recommend 100%

Westin Hotel Madrid, Spain – Review I recently stayed at the Westin Hotel in Madrid, Spain, and overall, it was a pleasant experience. The hotel’s location is excellent—centrally located and within walking distance of many key attractions, making it ideal for both tourists and business travelers. The rooms were a standout feature: clean, spacious, and elegantly designed, providing a comfortable retreat...

I have nothing but superlatives to describe the hotel. Renovations are almost completed, and they will have very little impact on your stay. The rooms are gorgeous and comfortable. Everything you could want and a little more. There is no better staff. Lovely and helpful. The breakfast room is ethereal in decor and the options are infinite. Even some bubbly for those interested. And a great location...

Absolutely fantastic hotel! Would definitely recommend it to anyone. Be advised, the hotel is currently under renovations as they will be changing from Westin to a Luxury Collection property. So sometimes you hear a little noise you would not expect otherwise. The temporary lobby is a little awkward and the fact that you need to take two separate elevators to get to your room is messy, but this...

Rooms were nice and the hotel is well located for walking around the city. Tasty breakfast. Good service. Due to the renovation getting to the room is a hassle and there is no ambiance in the makeshift lobby. Also, besides the hotel construction the street outside the hotel is being fixed, so there is some construction noise during the week. Would love to come back when the renovation is complete.

We stay just for one night in August 20 2024 the hotel was on renovations for the lobby , rooms had been already updated . We must say that beside all of the inconvenience of the reformations hotel staff is great and at the end we go to this places for service! And if I have a to speak about customer service I must name Alberto who was the best front desk attendance I ever had! Alberto was the most...

We stayed here for a weekend in Madrid and it was so good. Our Spanish is awful but the staff were so lovely and welcoming. Even one of the housekeepers took the time to translate “ask reception for an umbrella” on her phone as it was raining and she saw we didn’t have coats. The rooms were beautiful and the bed was so comfy! I’ve never slept that well in a hotel! We had breakfast on morning and there...

I recently stayed at the Eurostars Madrid Tower and was thoroughly impressed. Our room was absolutely stunning—spacious, modern and immaculately clean, offering a perfect blend of comfort and luxury. Every detail seemed thoughtfully considered, making it a true five-star experience. A highlight of my stay was the exceptional staff specifically, Roberta at reception who went above and beyond to ensure...

I stayed at this hotel for 3 nights on October 2024 during a business trip in Madrid. Overall I enjoyed my experience here. - Rooms: they are quite new and well-maintained despite some improvements can be done in the shower as everytime you open the door to exit from it the water splashes all around the floor! Rooms are equipped with slippers, dental kit, comb and shower plastic cap. However, there...

Each and every staff member I encountered here was outstanding - truly gave a 5 star experience. The rooms are big, comfortable, and have everything you could possibly need or want. Breakfast was also extensive and worth the extra money.

The fitness centre is not a center, weight are missing or unpaired (ex the 10kg were missing and the 14kg unpaired). Not even a single barbell, this could add so much versatility to the gym. Breakfast is amazing, the best I have ever had in a hotel worldwide, world-class The service needs improvements, the iron machine not working. The cleaning is amazing. The bathroom is amazing The bed is very, very...

Excellent room service and very professional and kind staff! It has a car park underground and it is very easy to get to everywhere by public transportation at everytime. Very good breakfast with very nice and promptly staff. Very nice lobby bar with a wide variety of drinks and tea at the evening.

Just visited Madrid for the first time and this hotel certainly added to a fantastic trip in a wonderful city. The hotel is stunning both inside and out with an extra touch of magic with the Christmas decorations. We visited the rooftop bar for some drinks and food and it was incredible. The views over Madrid are simply breathtaking. The hotel was immaculate throughout and our room was modern with...

I had a wonderful stay at this hotel! The location is excellent, with many attractions within walking distance. The room was spacious, well-maintained, and very comfortable. The breakfast was outstanding – delicious with a wide variety of options. The staff, including security, reception, housekeeping, and restaurant personnel, were all friendly and very helpful. We were extremely satisfied with our...

The service is impeccable here and the welcome into the grand lobby sets the tone for your stay. The rooms were a slight disappointment as they're extremely corporate with awful cold,rough vinyl style flooring. But the bathrooms were fabulous and breakfast was outstanding. The location was perfect for our stay and as we paid a reduced rate we felt it was great value for money. The queue for the rooftop...

It’s a lovely place. You pay 10€ to get up and have bar access. Totally worthy! Best view you will have in Madrid. Had only drinks, no food. But it is a busy place with the tourist atmosphere; so get ready to every corner be very crowded.

An unforgettable stay at Hotel Riu Plaza España! From the moment we arrived, everything about this hotel exceeded our expectations. The location is unbeatable, right in the heart of Madrid, with breathtaking views of the city from every angle. The rooftop terrace is simply spectacular—a must-see at sunset! The rooms are spacious, modern, and impeccably clean, with all the comforts you’d expect from...

Wonderful Hotel. The rooftop has amazing view and is good to take picture from the sunset. I had a great view from my room right in front of Plaza España, and the bedroom and the bathroom is huge and very clean. The breakfast was delightful. I will definitely stay there again when I come back. I wanted to give more stars if I could.

Excellent hotel with all the amenities and staff who are completely bilingual. Was greeted by friendly and welcoming staff that provided me with a map and personal take on the nearby attractions to see. Centrally located with delicious food including the breakfast that made walking around very convenient. Room service was on time and of wonderful quality. Would reitun and recommend to others.

I stayed one night, and I was impressed with the size of the room and all the amenities. Service is friendly The breakfast buffet offers a large variety and delicious food. The location is central.

We checked in early before our room was ready, and they kindly held our bags for us so we could go eat. When we got to our room, it was nicely appointed, with a good view. We noticed a smell from the bathroom that persisted throughout our stay. After using the shower, we speculated that the smell is from the lack of drainage for the water in the bathroom. Whenever we showered, despite our best efforts...

I loved my stay here. From start to finish I was impressed by the kindness and quality of service from each staff person. The moment my cab came in, an attendant approached to help me with my bag and brought it up to my room for me. The front desk was super kind and helpful with giving me an overview of the accommodations and answering my questions about the area. Manu was especially a ray of sunshine...

This hotel is very well kept, the staff is very helpful and friendly and the location is great. We were able to walk to many restaurants and shops, and were able to take the metro down to the museums. The breakfast buffet was by far the best we have had in our years of travel, and mimosas included, nice touch!

The rooms are big and clean, well equipped. Location and service is great. Good breakfast. But the windows are not sound proofing ( in a very busy and noisy area) , blinds are not installed well, and the bed is harder than usual, all this made it very hard to sleep for me and my family. Therefore I can’t give it 5 stars.

Stayed here twice, the first room smelled really bad, it was reported but nothing was done. Stayed a second time as it was already booked, the room (video) was better and there was no awful smell. There is a restaurant in the hotel, the burger was good (photo). By the way, as it is near the airport, with people departing at all times, it is always noisy.

The hotel’s location is ideal, especially with their reliable shuttle service that gets you to Terminal 4 in under 15 minutes with a punctual and friendly driver. However, be sure to reserve your spot in advance as space can fill up quickly. The room was perfect for a one-night stay, and the cafeteria was equally satisfying. What stood out most was the excellent service—both over the phone and in person...

Great room, shady grounds, friendly and helpful staff. Good food in the cafeteria, buffet a bit average but well presented and fresh. Nice position, convenient for the airport and 15- 20 minutes from the centre of Madrid.

The restaurant was 10 out of 10. Amazing breakfast. Staff was helpful and nice. Free airport shuttle. Senator Barajas is definitely the best quality-price hotel in the area.

Stayed a couple of days just before new year's in a single bedroom. Nice hotel, quiet, clean sheets and towels, and a comfortable bed. The hotel is close to several bus stops and near the airport. Airport shuttle available at specific times. Very convenient.

The rooms were very nice and the food in the restaurant on the bottom floor was very fantastic. No need to search out food in the neighborhood, this restaurant does a very good job and was affordable. The hotel is in kind of a strange neighborhood, but it was close to the airport. Note: the airport shuttle does not run very early in the morning, so if you have a 6:00 a.m. flight, you must take an Uber...

The hotel was kinda great. The rooms were comfy but not that big. The WiFi wasn't really good. The location is good, because there is a bus and metro station crossing the street. You can walk 15 minutes to Gran Via, so good location at all. The breakfast was good, but there is a restaurant in the hotel that was definitely awful. 15 euros for an awful meal with a rude staff. Absolutely not recommended...

Characteristic as much in appearance as in the interior and fittings, but comfortable and with large bed, good view from room and plenty of hot water. Officially four stars and a slightly naff breakfast, but the reception staff were polite, efficient and provided the sort of service you'd expect at a five star hotel. Suggestion:- ignore the complaining moaners that it's not ultra- modern. This is...

Stayed here for 6 nights its right next to the train station which is nice, there is a full gym next door, and they have onsite parking all for a reasonable price. The house keeping staff was great and the turn down service was done well daily, the room was clean. Although the bed is a little bit worse for wear.

Decent hotel. Plenty of small problems though: 1. One hotel meal (out of our four) was awful. Our fish was cold in the middle. When we told the catering staff, they simply microwaved it and bought it back 2. *ROOM* Fixtures and fittings in need of repair (one example: our shower had cracks and leaks) 3. *ROOM* No duvet/quilt cover; instead it was a "top sheet", which doesn't fully encase the duvet...

Old hotel but in a good state. Rooms are getting cleaned very well with attention to detail. Bed is of good quality. Also the breakfast was okay. The location is a great plus as it is very close to the metro and the centre is walking distance (30 minutes).

First of all great mestoraspolozhenie. Great place to stay during a short self-guided tour. The building itself is old, rooms are average, cleaning is 4. Opposite the building of the old North station. Now there is a shopping center. There are many restaurants and cafes.

Amazing hotel and staff ! Breakfast was very good. We had a small issue and it was sorted out as soon as they got to know about it. Very well handled by Maria. We had a wonderful stay at Barcelo Torre de Madrid.

We couldn’t be happier with our decision to stay at this hotel during our short trip to Madrid! The staff was incredibly friendly and accommodating, making us feel welcome from the moment we arrived. Our room was spacious, impeccably clean, and everything inside worked perfectly. The breakfast was absolutely amazing—something that’s often hard to find! I especially loved the variety of choices while...

I’m glad we chose this hotel. Super close to the palace and other central places. Spacious rooms with good modern style. Services are awesome. Friendly front desk recommended good local restaurants. Kids love the frequent small presents (chocolates fruits etc). Will definitely choose this hotel again

Checked in at 3:30pm and the room was not ready even though they had informed us that check in was at 2pm. Room is a 1 star given that I have no room to even look at since i couldn’t check in. Service was absolutely atrocious by the concierge. We were attended by someone who was clearly new and was extremely slow in keying in our details. She had a poor command of english and could not explain the...

Funny because my wife thought this was a 3-star hotel :) This is definitely not a 5-star hotel. I understand that you can't renovate everything to keep up with new and modern hotels, but yeah it's pretty dated. We came here from a 4-star hotel and it was much better and cheaper. The service was great, front desk recommended a nice restaurant and made reservations for us. Breakfast was good. Hotel is...

The hotel had a fantastic location, and our room view was a perfect 10/10. The room was spacious and clean, but the staff was not helpful at all—they didn’t provide service even at the level of a 2-star hotel. The breakfast was fitting for a 4-star hotel. Overall, I would rate this 5-star hotel as 4 stars.

The Vincci Soho is ideally situated for professionals working in Madrid, providing both convenience and comfort. Nestled in a serene and relaxed setting, it offers a welcome retreat from the bustling city. Having stayed in numerous hotels, I can confidently say this one ranks among the best. It combines outstanding value for money with exceptional quality. The rooms and common areas are impeccably...

Great hotel, and one that I've stayed at a few times over the last ten years. All the staff I met were friendly and professional, and made us feel warmly-welcomed during our stay. It's in a fantastic location, surrounded by decent bars, cafés and restaurants. The key sights and sites are easily walkable from the Vincci Soho, and getting to it from the airport is also pretty easy.

Superb location and nice rooms but most importantly amazing customer service. Special shout-out to Silvia and and Nacho at the front desk who greeted us pleasantly, answered our questions promptly and gave us a really nice room! Looking forward to coming back again.

Very nice place, with a sunny terrace outside. The lunch is healthy. The staff is very nice. The decoration is magnificent. Perfect place for digital nomads, with excellent wifi and a few electrical outlets ! Music perfect for working, or spending quality time with loved ones. Highly recommended !

Great location. Easy to get to from airport or train station. Friendly staff. Rooms a bit warm and air con was a bit hit and miss. Nice touch regarding my wife's birthday with a cake etc. Only down side - No kettle to boil water for tea. Not everyone drinks coffee.

We have to rate our stay in your hotel as excellent. The common areas of the hotel, complete with great decoration ideas...supper. The human service for the guests is great, during breakfast it was perfect and the breakfast variations were also superb, the cleanliness of the room was always impeccable, the receptionist was ready to help the client. The room and bathroom are large enough, the only small...

Luxury hotel right in the centre of the Nice part of Madrid just off the Gran Via and judging by the names of the shops nearby it's certainly the best area to be.

My flight got cancelled last minute and this hotel was the perfect place to stay. The pool is beautiful, the bar is so much fun, and the staff is attentive. Highly recommend if you’re looking for a brief break.

A three day trip in Madrid! When we arrived we had such a warm welcome. Everybody in that hotel was soooo friendly. We slept in a room to the street, it was very kind. The bath was very cleaned and the room was very nice! The breakfast was the top of this adventure! So much diversity of fruits and food. I was so full afterwards. I really enjoyed the breakfast. Before we checked- out we asked if we...

Pictures are far from reality. The ground hall looks modern and welcoming, the room is just purely sad. I stayed in a single room. Small, no window view, bathroom is too small, no working table. Overall not meeting expectations for the price paid.

One of the best hotels for business travel in Madrid. perfect location and excellent service. I would like to thank the staff for the amazing stay

I came to the Melia on multiple occasions for a conference lunch. The food was good and the environment was nice. The service was quick to clear up any used plates. My only critiques would be there wasn't enough desserts for the size of group we had (100+ people). In addition, the variety of food was consistent over the 5 days, in fact, it was the same selection each day. Would be nice if they could...

Great staff and very attentive. They were able to get us reservation with Botin on a short notice, they went even beyond that. Got us a reservation to a flamingo on the same day. Room was constantly cleaned and they welcomed us with a bottle of wine and Ham.

It was a very pleasant stay at Gran Meliá Fenix Overall due to extremely friendly services and staff. We booked a red level with a whirlpool in terrace, which cost approximately 600€ a night. When checking in the room, we were disappointed at the facilities and a small size of the room since it says 53sqm, which includes terrace. The bathroom had a tiny bath, which would be better to be a big modern...

This place was nice for our last night of our trip to Spain we stayed here in June of 2019 the rooftop pool was nice they had some drinks it looked like even though I was 6 it was a really nice hotel!

The location is excellent, with walks to the best shopping in Madrid. The Martini bar and restaurant is an interesting concept that blends a cozy lounge with sharp, clean Martini shaking bar. Give a try and receive a certificate of the exact number Martini made since they did their first 9 years ago and started to keep count. Mine was 48,834. I'm sure they will 50 K soon.

Great hotel and amazing staff. Honorable mention to Adrian who was an over the top waiter and made a considerable difference attending to our needs during breakfast. We actually missed his presence the day he wasn’t working during our stay!

Amazing hotel. Great service and good people who want to make sure you have a good experience. It is an older building but gives a nice feel overall. Highly recommend !!

Melia has always been our hotel choice. We choose to stay in this hotel because it is very near to the embassy and it is in the business district which mean not a touristic hotel (not crowded). This time we choose to stay in level room which comes with a separate dining hall and open to level guests till 11pm which is perfect for us as we usually check in late, and arrive to the hotel hungry and tired...

We only stayed for one night and had to catch our flight early in the morning, so we were very happy to be checked in quick. The staff was fluent in English, friendly and helpful enough to book us a taxi to the airport. The room was spacious and clean. The bed was very comfortable. All expectations were exceeded. We really enjoyed our stay and would certainly recommend this hotel to others.

Best hotel I've ever stayed at to the date. Rooms have been fully renovated, cozy and decorated beautifuly. Stayed for 9 nights and felt like at home (actually, much better). Hotel's staff, from housekeeping to breakfast waiters, receptionists, security... they're all truly outstanding, and altogether with the modern building and facilities, make this hotel (at least from my experience) one of the...

Hotel is very nice. Check in was a breeze. The beds is nice and soft. Fridge in room. Rain showerhead. I definitely will enjoy my stay here.

Great hotel, lovely spacious rooms with easy access to the city. Very nice staff both at reception and at breakfast. Thanks to Laura from customer service who helps us enjoy our stay even more. We will be back soon!

Decent rooms but nothing interesting. Very generic decor, food and set up. Nothing to suggest you're in Madrid. Difficult to get anywhere on bus or metro without walking a fair distance so taxi is only option. Too far out from any entertainment or sightseeing. Sound travels too much from room to room. Difficult to sleep with creaky floors all night. Staff try to be helpful but very few speak...

The location is not ideal if you want to walk or take short trips to the center of town. Very few restaurants within walking distance. There was a lot of noise early in the morning, which according to the hotel was due to the cleaning crew. The room was comfortable and clean. Breakfast was great. It is ideal for those traveling via the train station, needing a clean hotel to stay in.

3.5*. Very helpful staff, good breakfast buffet and spacious room. The hotel is changing the owner and going through remodeling, perhaps it will get better. The pool area looks bad now and no gym facility.

The best location to Renfe station. The rooms are renovated and cozy. Also Staffs are well trained and have hospitality.

Excellent service specially by a young lady from Cuba in the reception. Breakfast was excellent and so was the price. Location is superb if you are going to the airport by public transportation. There's a cab stand one block away as well. Parking was very easy.

One of the best hotels I've ever been to. Nice spacious rooms with all amenities. Amazing staff. Great breakfast. Nice location. Everything was good. Loved the place.

In Spain the quality/price ratio is quite good. This hotel offer good services at the right price. Not near the center but optimally communicated.

Possibly the best hotel in the capital. Its rooms are warm and invite you to spend time in them. The service is exceptional and attentive at all times. Breakfast is also one of the best.

Great care in terms of room and personnel service. Well served buffet for breakfast with gluten free options.

I was there just for drinks on a business meeting. I did not stay there so I cannot talk about accomodations. What I can tell you is that it is a beautiful hotel, very classic and very elegant. The bar is cozy with leathered seat in a very british style and the drinks are generously pourred. The staff is very friendly and they have excellent bartenders

Right next to Retiro Park, lots of old world charm and hospitality. Location very central. You can rent their stylish oak wood colored bikes for a day of cycling. Beautiful elegant hotel. Two things that didn't work for me: vegetarian options to the menu werent very many; and the beds aren't that comfortable to sleep in. Even the double beds are two single beds joined together so it's a bit difficult...

We had a Sunday morning brunch at the Wellington hotel and the experience was really unforgettable. The food and wine are varied and delicious, service is excellent, the place is perfect. They managed to prepare a last minute birth cake for my father. And the price is very good for the overall quality.

Fabulous hotel with lovely old world ambiance and service. Great location-close to shops restaurants and museums. Very quiet rooms with tea and coffee making facilities. Also nice to have a pool and spa

Arrived for Christmas holidays and visit the family, we wanted a place well located with parking, we found a nice place here at Novotel Campo de las Naciones, we also found a very modern place, great decorations and facilities, very nice room, we asked for a double room for 2 adults and 2 kids under 8 years old, the second need was actually a sofa bed but comfy enough. What we are enjoying the most...

Been here several times since 2017. This stay was however not as enjoyable as the previous stays. For starters, there was no airport shuttle available this time. Secondly for some reason the room temperature was set at 25.5C which was uncomfortable. We tried to reduce it using the regulator in the room but it took hours before we noticed any change. Also it seems the breakfast buffet was no longer...

Ita perfect hotel and service everything it was ok the man work in recepian at night very nice and ask taxi en time a want every thing was perfect

The Housekeeping was great and friendly. Some of the employees at the front desk can use some tips how to be friendly to their guests.