Where to stay with pets in Madrid

Another good point is the location, which is located very close to my favourite Jorge Juan street

Room was constantly cleaned and they welcomed us with a bottle of wine and Ham

The highlight of staying at Fenix was the surprise goodbye gifts, which came with a bottle of wine and strawberries to our room. As said, due to amazing staff and services, it was very memorable

It was a very pleasant stay at Gran Meliá Fenix Overall due to extremely friendly services and staff. We booked a red level with a whirlpool in terrace, which cost approximately 600€ a night

The bathroom had a tiny bath, which would be better to be a big modern shower rather a super tiny bath. The common bathroom on the ground floor is very outdated too

When checking in the room, we were disappointed at the facilities and a small size of the room since it says 53sqm, which includes terrace

The location is perfect, near metro and bus stations and a taxi stop at the hotel's door. The meal at the restaurant was incredible!

Nice hotel, good quality of food and breakfast. Amenities are good too.

Huge Hotel, nice but no kettle to make Coffee Or tea in the rooms .

Located in Northern Madrid, the hotel is close to the metro line and near Bernabeu stadium. I stayed in a double room, which was comfortable, clean, but small. The room had no fridge, only a small electronic mini bar

Very nice service, makes one feel special. Awesome room at The Level. Very good every step of the way. Worth every penny.

Wonderful hotel. Good service. Very tasty breakfasts. The centre really 40 minutes by bus, but bus stop nearby

The location is in a great area away from the tourist traps. The staff on reception are exceptional and went above and beyond to help me and my wife with an issue renting a car. Couldn't recommend them more highly

This hotel is greatly located near Calle Goya and Retiro park in Madrid

Great location, very close to center and easy to get around. Bad - has a feel of all inclusive at breakfast due to a lot of people in a small area. Food was OK but was cold on 2 occasions

There is a 24 hour sports lounge offering food and drinks and their breakfast buffet is is humongous, offering everything for every taste. Their staff is very friendly and always eager to help

Despite the fact that the hotel was packed with people, I did not have issues with the noise. The room was clean and spacious. There are taxis right next to the hotel, and the metro is nearby

The rooms are comfortable, the breakfast is incredible with a huge variety of fresh food, and the rooftop pool is the perfect way to unwind after a day of exploring

In conclusion, the Hilton Madrid Airport hotel stands out as a clean and strategically located accommodation option with well-designed rooms, making it a strong contender for those seeking comfort and convenience during their stay in Madrid

Very nice hotel close to the MAD airport, the free shuttle is very convenient. If you have a conference at IFEMA, it is also close just a 10min taxi ride. People from the hotel staff were very kind and professional

Great location for the airport. From start to finish we had a great experience. About my only complaint was the breakfast area needed more help. Hot buffet food was low supply. Only 1 coffee machine was working

The fresh produce is clearly evident and an enjoyable way to start the day. Overall, a great luxury hotel that is conveniently located near the major airport

The king room and its bathroom were really large and clean. The only missing thing was a coffee machine. The breakfast buffet is very nice, lots of choice and tasty food

The hotel feels hyper 90s modern which was fun to see but everything is in such great shape it feels barely used. The staff was very kind to my husband and I

Good points : - Friendly service - Self service of detox water, apples and coffee throughout the hotel - Nice atmosphere - The location is great, plenty of different metro lines (and stations) as well as restaurants and shops - Close to the Real Madrid’s stadium - The rooftop bar is great with descent prices for a hotel bar - Our floor was calm even though our room was located near the elevators Bad...

Me and my brother stayed her for a couple of nights. Room was tidy and had everything we needed in

The hotel is in a great spot with the Metro a few minutes walk away, and a taxi stop right out front. The breakfast was very good and had many choices. Everything was extremely clean and modern

My only complaint is they don't allow any outside food to be brought in to the hotel. I even got told my can of soda that I purchased in the lobby wasn't allowed anywhere in the pool area

It’s like it was a bother to be helpful or to even smile or look at you in the face. Need to work on their customer service skills. The men however were very helpful and friendly

Over all our stay was very nice and comfortable. The only thing I would say is we noticed the women working at the front desk seemed cold and unfriendly

Stayed overnight before a long haul flight. Good location, close to airport. Beds comfortable, large bathroom with bath and shower

Stayed on last night of holiday as hotel is near the airport. Lovely room and swimming pool, friendly staff. €30 for a taxi to the airport as the free shuttle doesn’t start running until 6am

No kettle for tea in the room but there is a dining room for breakfast, which was reasonably priced and a decent variety of food

Close to the airport with a shuttle to take you there! Room service was wonderful! Staff friendly and helpful. Even offered to put together a breakfast to go for me since I had such an early flight!

Hotel Maydrit was an absolute god-sent for it! Their transport service to and from the airport made getting there a breeze

My husband and I stayed for a night before flying out back to the US. The front desk lady was friendly and helpful

A very good service was provided by this hotel. The rooms were very neat and modern as well as the rest of the hotel’s facilities. The location is excellent for travelers in Madrid

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around. Great hotel located in a nice neighborhood

Breakfast was unbelievable! The variety, quality and presentation are unmatched. The service staff were friendly and very helpful. The room was comfortable, specifically, the layout and space made it luxurious

I recently stayed at this hotel in Madrid, and it provided a decent experience for a quick stay. The hotel's location is convenient, making it easy to access key areas of the city

I would come here again, without question

Really good rooms - light and airy with an opening window. Quiet overnight and comfy beds. Great shower and separate basin area. Loads of places to eat nearby without heading to the City centre

Great location, clean and super accessible no issues either with the room, the bed was comfortable, and facilities and breakfast were all great It's really great for anyone looking to explore Madrid and have a good base, and it's on 30 euro to get a taxi to the airport

Perfect location, nice staff and clean rooms. Everything you need when visiting Center of Madrid. Totally recommended!!!

Great location and easy access to all transportation means, cleanliness very good, streets around not that great, breakfast satisfactory, some of the staff not so friendly

He called a taxi for our departure trip to the airport and made sure room service served us coffee on time and even handed out a to go cup. NH in Amsterdam could take customer service lesson from this hotel

Nice clean rooms and perfect service. Average prices but one downside is that breakfast is not included (you can do the reservation with that option but costs a little more per person per day).

I had a pleasant stay at this hotel. Housekeeping was great and the front desk clerk Miguel went out if his way to accommodate our needs and even printed our boarding passes

Arrived for Christmas holidays and visit the family, we wanted a place well located with parking, we found a nice place here at Novotel Campo de las Naciones, we also found a very modern place, great decorations and facilities, very nice room, we asked for a double room for 2 adults and 2 kids under 8 years old, the second need was actually a sofa bed but comfy enough

What we are enjoying the most is the personnel and the attention received. The team is always helpful with nice attitude, what a friendly team. We would definitely come back

Ita perfect hotel and service everything it was ok the man work in recepian at night very nice and ask taxi en time a want every thing was perfect

Great deal price Vs quality Clean, Easy and free parking around hotel

Comfortable hotel ,spacious rooms , delicious menu

I love it here, quiet and peaceful.

Great location, good price, friendly staff! The room is more than ok. I will not hesitate to come here again.

This hotel is in a great location. We originally booked another hotel near Plaza de Mayor, but we canceled it and chose Infantas by MIJ because of its location

I stayed 4 days in this hotel and i have nothing bad to say about it. From the welcoming the staff has been helpful and caring, the location is amazing, the room was clean, not too small and the bed was comfortable

Staff were welcoming and helpful. We arrived somewhat early and within two beers our room was ready. Great location our room was spacious and quiet (very quiet) which was needed

Great location about 5 minute walk from everything. Super safe neighborhood. Large rooms with beautiful bathrooms. I will miss that giant bathtub. Staff were really helpful the few times we needed anything.

Great location- we walked EVERYWHERE! Huge clean rooms, super comfortable bed

Great place, good location, super friendly staff, breakfast unbeatable

My flight got cancelled last minute and this hotel was the perfect place to stay. The pool is beautiful, the bar is so much fun, and the staff is attentive. Highly recommend if you’re looking for a brief break.

Before we checked- out we asked if we could leave our baggages in the hotel, they said yes, that was so nice. I slept so good, I ate too fabulous and I fell like home! I really recommend that hotel!

The bath was very cleaned and the room was very nice! The breakfast was the top of this adventure! So much diversity of fruits and food. I really enjoyed the breakfast

A three day trip in Madrid! When we arrived we had such a warm welcome. Everybody in that hotel was soooo friendly. We slept in a room to the street, it was very kind

The ground hall looks modern and welcoming, the room is just purely sad. Small, no window view, bathroom is too small, no working table. Overall not meeting expectations for the price paid

Excellent location! Staff friendly and helpful. Room was sparkling clean and much larger than expected

Loved this hotel! The breakfast was great, with lots of options to choose from - even options for diabetics. The churros with Chocolate were the best. The location was amazing as well - very close to everything

Stayed in a room with a terrace. Terrace furniture was comfortable. Room is normal small for Spain. Bed was comfortable with I believe a memory foam mattress. Must insert room key to get lights and HVAC to work

The hotel is beautiful and the hotel staff is so kind, helpful, and even helped with the language barrier. The hotel manager was so generous to my wife and I got our honeymoon at the hotel.

The noise was quite noticeable during the day but died down after midnight and I didn’t have any trouble sleeping. Air conditioning worked great to keep the room comfortable

I ended up in a room on the first floor quite close to the elevator and staircase, but I booked on a third-party website and checked in quite late so not unexpected

Good location. Clean, comfortable beds. Great showers. Food reasonable. Great value for money.

The area is really good.people walking at midnight. Walking distance to many restaurants. And a supercor

The hotel is a couple minutes by foot away from a metro station and there is a bus stop right at the front door. However, you need to pay extra to get access to wi-fi in your room (I've never seen something like that)

A good place for those who mean to spend their day out and enjoy a clean room at night. Caution: not for early sleepers: the cafe-restaurant in front of the hotel is open until midnight

A nice place for your stay in Madrid. The rooms were clean, the bed really cosy. Really liked the fact that you get a bathtub wth a shower 2 in 1. The staff was nice and helpful

Very good experience: helpful staff, clean rooms, cozy lobby and breakfast corners. Everything is simple, by which I mean devoid of anything superfluous

The location is very close of the airport. The installations. Rooms are very cleans. The food is delicious.. i like it..

Great location close to the airport. And has shuttle to the airport at a great price. Nice rooms.

From the airport take the red axor shuttle van from the bus stop across the street from the taxis. The family rooms are huge even by American Standards with two large closets and a very large bathroom and shower

Axor Barajas Hotel at Madrid offers a good option for a quick stay during a connecting flight. It has outdoor pool available only during the summer. Complementary bus service to all terminals, WiFi in all areas

The room was like new with everything in good working order. The beds are comfortable, and the curtains make it very dark when the sun is rising. The breakfast is worth getting and there is a lot of variety

Room was great. Very clean. Hotel breakfast was excellent. Staff was excellent, many also spoke English. Fantastic stay.

I think some of the bad reviews are ridiculous. The location is amazing and staff is kind and courteous. Restaurant and breakfast is very good

The front desk receptionist is really helpful. He tried to find our booking number and yes, we are in after 30 minutes of waiting. Not their fault, but the booking number was messed up by the online website

The hotel looks old but the room and bathroom are clean and neat. We are taking morning train, and the hotel pleasantly prepare packed breakfast for us. And they call a taxi to train station as well

I thought the people behind the front desk were great. Very polite and efficient. I will be back next time I visit Madrid. Its a lovely hotel near the city centre that is very reasonably priced.

Is it the Ritz? No, but if that’s what you expect, spend money to stay at that type of hotel, because it is available down the street for three or four times the price

Very nice hotel situated close to Atocha railway station. Asked for a quiet room as was coming off a long haul flight and was pleased to say they honoured this

It's in a fantastic location, surrounded by decent bars, cafés and restaurants. The key sights and sites are easily walkable from the Vincci Soho, and getting to it from the airport is also pretty easy

Superb location and nice rooms but most importantly amazing customer service

Special shout-out to Silvia and and Nacho at the front desk who greeted us pleasantly, answered our questions promptly and gave us a really nice room! Looking forward to coming back again

Great hotel, and one that I've stayed at a few times over the last ten years. All the staff I met were friendly and professional, and made us feel warmly-welcomed during our stay

Have had a lovely two days at this hotel the rooms a very nice and spacious. Staff at the hotel in all departments are very friendly and helpful

Very nice place, with a sunny terrace outside. The decoration is magnificent

The vincci capitol hotel is incredible. Located in the heart of gran via you can’t ask for a better location. We had the room with gran via views, incredibly big and beautiful bathroom

The best staff, location, property. I enjoyed my stay and would definitely recommend it. Everyone was so warm and attentive.

Fantastic location, right in the heart of the shopping centre of Madrid called Gran Via. Room was comfortable but took a while to understand the lighting system

It’s a prime location close to everything. The breakfast is great, lots of options, feels like a fancy restaurant. The rooms are not big and want some refurbishment

But location and breakfast bit everything :) there’s a roof top place but it’s very small and nothing to do in there really. Parking is outside across the street for €30/day

You can enjoy the restaurant on the first floor surrounded by billboards and charming waiters like Zenon! Or find your way to the roof terrace and be assisted by Enrique from maintanance with a smile

Despite been a bit dated and in need of refurbishment (the passage, the carpets and the rooms etc), I can forgive all that and justify the high cost thanks to the AMAZING staff and the rooftop swimming pool

However, what truly made my stay exceptional was the incredible service provided by the concierge, Cristhian. Their dedication to ensuring my visit was memorable was unparalleled

Great hotel in a very good location. Right in barrio Salamanca which is great for shopping. Within walking distance from Archeological Museum. Will stay there again for sure!

We have stayed at this hotel multiple times, It is very well maintained, centrally located and the high quality of service and attention to detail remains

But, the location is great and the staff were on another level (honestly among the best I’ve encountered). Shout out to Lilian Ferrer, thank you!!

The location is not great unless like me you came for business, in which case banks (ATMs), taxis and nice restaurants are plentiful

Great location (and not noisy to sleep), very clean, very nice and attentive staff, the entrance smells great, bar and restaurant were delicious! Only negative part was bedroom with no view (the window had a protective film and could not be opened)

The location is perfect; the staff was amazing, especially Enrique was the best ! The room was very nice and clean. The pool was a bit disappointing : it was crowded, very small, cold and the water seemed a bit dirty

The location of the hotel is superb being centrally placed on the Gran Via and all it's facilities were high quality and very clean. We shall definitely return in the future hopefully minus the excitement of A& E!

Vanessa was always available to help with any request, providing recommendations and ensuring that every detail was taken care of. Her professionalism and dedication truly made a difference in my experience

Amazing Stay at Catalonia Gran Vía Madrid I had an incredible stay at Catalonia Gran Vía Madrid! The location is unbeatable, right in the heart of Madrid, making it easy to explore the city’s attractions

There were some constructions being made on the building right next to the hotel, which were noisy in the morning. Overall we really enjoyed our stay at the Catalonia Gran Via !