Where to stay with pets in Madrid

Huge Hotel, nice but no kettle to make Coffee Or tea in the rooms .

was put here because my flight was cancelled. really nice hotel. really nice. comfortable beds, friendly concierge, good breakfast buffet.

The location is perfect, near metro and bus stations and a taxi stop at the hotel's door. The meal at the restaurant was incredible!

Located in Northern Madrid, the hotel is close to the metro line and near Bernabeu stadium. I stayed in a double room, which was comfortable, clean, but small. The room had no fridge, only a small electronic mini bar

Very nice service, makes one feel special. Awesome room at The Level. Very good every step of the way. Worth every penny.

Wonderful hotel. Good service. Very tasty breakfasts. The centre really 40 minutes by bus, but bus stop nearby

Special thanks to DURAN at the bar, Asuncion in housekeeping and David at the front desk who located a converter for my phone. Your staff treats us as if we are your only guests and this is their very own hotel

Lovely clean hotel with great service and a 24 hour bar. Good wifi and good Location, walking distance to the Retiro park. Only minor comment is more lighting required in rooms as we had an inside room

It’s rare to encounter someone so dedicated to making guests feel at home—Yuri is a standout example of wonderful service. Get the breakfast its worth it

He went above and beyond to ensure we were comfortable, offering helpful local tips and handling every request with efficiency and care. He suggested a trip to toledo and he took care of all the transportation details

The very big minus for me was, that there were no natural light - the window opens into the inner yard, every time I went outside, I was surprised seeing blue sky and sun - being in the room gives a sensation, that it is night all the time

The room was cozy, I like the lightning - usually I prefer more soft light, which creates a cozy atmosphere - it was exactly like this, but also there is an option of a more bright light, if you need to read or work with papers

Great experience at the Palace. Even if I only stayed one night, it was very pleasant. Location is great and the hotel has all the amenities you could need. The staff is friendly and the room is amazing 100% will return

The environment is very clean and comfortable, and the attitude of the front desk staff is also very good. I highly recommend staying here!

Excellent! On the other hand, I went to the breakfast hall every morning, but the receptionist was so uninterested in his work that I couldn't remember his name even though I met him every morning for 7 days, and he had no hospitality, so I felt bad every morning

The waiter often forgets what I ordered, and calls out the same order three times every day. www The reservation site did not inform me that the Palace Hotel, which is full of tradition and elegance, is under renovation

I have to take the elevator twice to get to my room. The renovation is supposed to be completed in May, but the people will not improve even after the renovation is completed

The hospitality and ability of the hotel staff at the Marriott Hotel is low, and the star rating would be less than three at most

Breakfast is amazing, the best I have ever had in a hotel worldwide, world-class The service needs improvements, the iron machine not working. The bathroom is amazing The bed is very, very comfortable

I had the pleasure of staying at Eurostars Madrid Tower for two nights, and I must say the experience was truly exceptional. The staff were incredibly professional, kind, and attentive

They went above and beyond to make sure I was comfortable even changing my room twice due to an issue with the AC, and that too at 3 AM without hesitation. I truly appreciate their dedication and top-notch service

Eurostars Madrid Tower is a top-tier hotel that truly deserves five stars. Located in the city’s business district, it offers stunning panoramic views of Madrid, elegant modern rooms, and excellent service

The hotel is located in a business district, which is convenient for work-related travel, though it is a bit removed from the city center

- Location: it is out of the city center but it is super convenient in case you have business meetings in the offices around here. There are several restaurants, bars and grocery shops around this area

I had a wonderful stay at this hotel! The location is excellent, with many attractions within walking distance. The room was spacious, well-maintained, and very comfortable

A couple of issues for considering, other than opening the window, it was difficult to keep a comfortable temperature as the air conditioning was off ( I understand this is due to regulations), so on occasion the room was too hot

Just visited Madrid for the first time and this hotel certainly added to a fantastic trip in a wonderful city. The hotel is stunning both inside and out with an extra touch of magic with the Christmas decorations

Breakfast was simply sublime, such a fantastic range of good quality foods and drinks and all overseen and managed by a great team of friendly welcoming staff, thank you My final thoughts are on the staff

I particularly mention the lady working on the downstairs bar who went out of her way to help us when we just missed closing time , brilliant. The staff are a credit to this very impressive hotel

We visited the rooftop bar for some drinks and food and it was incredible. The views over Madrid are simply breathtaking

Great location, right outside the hotel you will find a bus station that will take you to Madrid’s downtown. The rooms are pretty comfortable and you have all the necessary

Great location with a bus taking you straight to the Plaza Mayor from just outside the hotel. I would thoroughly recommend staying here

Location is outside of Madrid center. Easy to take 1 euro bus to main sections. Hotel is Packed with tour buses

A lot of grocery stores nearby, and also restaurants. Not that near from El Centro de Madrid, but you have the necessary near. And its a 20-30 minute ride in the bus to the popular area

Great value hotel with reasonable prices. Even though it is not in the centre, it is well connected. Right at the door there is a bus stop and it takes 20 or 25 minutes to get to the centre of Madrid (€1

Lovely hotel with very friendly staff. Only spent one night here but we were made to feel very welcome. The room was great for 4 adults and with a high standard of cleanliness

I would highly recommend staying here & the staff are very welcoming & friendly. English & Spanish speaking staff

Upon entering the room you'll notice that the room is bright and airy.   There is wooden floors throughout with a large circular rug.   The entry area has an extra door from the main room to provide more sound barrier

Unfortunately mine would not stay closed. My room was located on the 8th floor near the end of the hallway. I was given two twin beds but the room is very large and not cramped at all

There is an outlet next to one of the beds (after multiple attempts I was unsuccessful in getting it to work). There is a blind separating the bathroom from the bedroom that would not close at least to viewing

I recently stayed at this hotel in Madrid, and it provided a decent experience for a quick stay. The hotel's location is convenient, making it easy to access key areas of the city

There is a large sitting chair, a sizable desk, a mini fridge with mini bar, and safe. There was a kettle and coffee maker! Many sizes and types of cups as well as a wide assortments of teas and coffees

The service is really nice, the rooms are comfortable, big and cleaned and it's in a very good location, near the metro station

The rooms were comfy but not that big. The location is good, because there is a bus and metro station crossing the street. You can walk 15 minutes to Gran Via, so good location at all

Officially four stars and a slightly naff breakfast, but the reception staff were polite, efficient and provided the sort of service you'd expect at a five star hotel

Stayed here for 6 nights its right next to the train station which is nice, there is a full gym next door, and they have onsite parking all for a reasonable price

Characteristic as much in appearance as in the interior and fittings, but comfortable and with large bed, good view from room and plenty of hot water

The house keeping staff was great and the turn down service was done well daily, the room was clean. Although the bed is a little bit worse for wear

Great place, good location, super friendly staff, breakfast unbeatable

The bath was very cleaned and the room was very nice! The breakfast was the top of this adventure! So much diversity of fruits and food. I really enjoyed the breakfast

A three day trip in Madrid! When we arrived we had such a warm welcome. Everybody in that hotel was soooo friendly. We slept in a room to the street, it was very kind

Luxury hotel right in the centre of the Nice part of Madrid just off the Gran Via and judging by the names of the shops nearby it's certainly the best area to be.

My flight got cancelled last minute and this hotel was the perfect place to stay. The pool is beautiful, the bar is so much fun, and the staff is attentive. Highly recommend if you’re looking for a brief break.

Lovely hotel. Didn't do or see much as I was in and out .

The bathroom was very spacious and the shower although a little complicated at first is very nice

For example, we've got a room with bath which was amazing but I can imagine that someone with reduced mobility won't be thrilled. My advice would be to consider asking about these things in advance, if you can

Breakfasts are amazing and will easily accommodate celiacs. Pool area is not very big but it is pretty pretty awesome. The staff was wonderful, and I mean the whole staff, whoever we've dealt with

The rooms were well equipped with basic amenities and some you would expect for a 5 star hotel like dressing gowns and slippers. There were some toiletries in the bathroom too but nothing fancy

We've had a project with a screen for when we've got tired from the view hehe. All of that said, we've enjoyed our stay tremendously and would not hesitate to come back again!

Parking is readily available but somewhat pricy, we've used it for a day and then left the car close by in another paid parking that was half the price more or less

The gym is there if you need it, though it’s pretty underwhelming (I usually skip hotel gyms anyway). What really makes this hotel shine is the location—walking distance to just about everything

The service throughout the stay was exceptional. Thoughtful touches like complimentary water, a welcome treat upon arrival, and well-stocked amenities made us feel genuinely cared for

The pool is stylish and peaceful, but it’s not super kid-friendly—limited to six people at a time and requires a reservation, so we only used it once

The breakfast was better than expected, with plenty of made-to-order options, and the tapas in the afternoon were the perfect snack between outings

Rooms are spacious and we'll designed with doors that hide your mess in near compartments. The bed and pillows are comfortable. Super centrally located and reasonable prices for what they offer

Melia Madrid Princesa is a fantastic choice for families who want comfort, convenience, and great service in the heart of Madrid

Offered the easy access to the airport that we were looking for. The area was nice and everything was clean and convenient with bus 114 right across this street. Rooms were a little tight for a triple

The hotel’s location is ideal, especially with their reliable shuttle service that gets you to Terminal 4 in under 15 minutes with a punctual and friendly driver

However, be sure to reserve your spot in advance as space can fill up quickly. The room was perfect for a one-night stay, and the cafeteria was equally satisfying

It was a short walk to the train station. Beds were comfortable and bathrooms had good water pressure. Just had a slight draining issue for the shower

What stood out most was the excellent service—both over the phone and in person. The staff was incredibly friendly and accommodating

If you can't get the shuttle to the airport they will call you a taxi and which accept card, helpful if you don't have any cash

The bar is cozy with leathered seat in a very british style and the drinks are generously pourred. The staff is very friendly and they have excellent bartenders

Great service! The room with a terrace and street view on the 7th floor is very good

Free club drinks and food, delicious! The old gentleman in the club is very cute! The front desk gentleman even drew a suitcase for me to communicate with because of the language barrier, haha

We been at the Wellington Hotel for the Le Max Spa, and everything went quite well

Our guest loves the room and the service, they will definitely book again.

Its an old hotel, cozzy, the staff is very warm but the room walls are thin and you can hear what happens in the nearby rooms. The Gym is amazing

Great location in Madrid next to Plaza de España. The hotel was nice in terms of comfort and amenities however getting to the rooms can be somewhat challenging (the lobby is not located on the ground floor)

She had a poor command of english and could not explain the situation to us that our room was not ready. She was consistently asking a supervisor for assistance, who did not help speed the process up at all

We couldn’t be happier with our decision to stay at this hotel during our short trip to Madrid! The staff was incredibly friendly and accommodating, making us feel welcome from the moment we arrived

Super close to the palace and other central places. Spacious rooms with good modern style. Friendly front desk recommended good local restaurants. Kids love the frequent small presents (chocolates fruits etc)

Checked in at 3:30pm and the room was not ready even though they had informed us that check in was at 2pm. Room is a 1 star given that I have no room to even look at since i couldn’t check in

While she offered us water, my partner found this lady, Cristal to be rude. When asked why was the room not ready at 3:30pm, all she said was that “check in is at 2pm”

The room is of a good size and relatively quiet at night. The breakfast is rich, with many choices and fresh ingredients. The staff are very friendly and helpful.

The location is good, just a few steps away after getting off the subway, suitable for overnight transfer in Madrid

We loved the hotel, super clean and comfortable!! We will definitely stay here again!!

Breakfast was great and the subway is very close

In the new district, very close to the airport

Only a night in between flights but super nice team and the kids loved it !

It’s close to bus stops and the metro stations and there are also some food outlets (Burger King, VIPS, Taco Bell, etc) close by which I guess makes it a good choice in terms of location

The hotel is in a great location. Metro stations just a few minutes walk and plenty of shops and restaurants along the same street. I’ve stayed numerous times for both work and for vacation getaways

We stayed in the 3-bed room and we couldn’t even get complimentary water. The breakfast buffet can definitely do with more food options to choose from and to cater to a wider range of guests

Location - 30min by metro to downtown. Rooms ok but nothing more than that. They had iron that was dirty and screwed my shirt. Rooms are outdated need some refreshments

The breakfast buffet is exceptional, though I may be biased as I love nothing more than a quality freshly squeezed orange juice and some good crusty bread. The bar / dinner service is excellent

The rooms are always neat and tidy, though sometimes the “double” bed is really 2 singles that tend to separate in the night. But other than that the rooms are great

This is the perfect location for exploring Madrid. Everything is walking distance (and there are multiple public transport options if not). The rooms are spacious and perfectly clean. The service is warm and discreet

The location is perfect, right on the Plaza de España, next to the Palacio Real. There’s also a metro stop right there and busses if you don’t want to walk

And the location truly can’t be beat. It’s in the heart of EVERYTHING. We walked everywhere, including the Palace which is an 8 min walk

Let’s start with the hospitality: everyone is genuinely so kind and will go out of their way to ensure you have absolutely everything you need at all times. Now to the rooms & amenities: Just immaculate

The rooms are beautifully maintained and have endless amenities throughout (toiletries, robes, slippers, stocked mini bar, espresso machine, turn down, remote-control black-out shades)

When people wanted a taxi, the staff had one for them in 30 seconds. My only complaint is that my room didn’t have a glass door the entire way next to the shower, so it can get wet

I think some of the bad reviews are ridiculous. The location is amazing and staff is kind and courteous. Restaurant and breakfast is very good

The front desk receptionist is really helpful. He tried to find our booking number and yes, we are in after 30 minutes of waiting. Not their fault, but the booking number was messed up by the online website

The hotel looks old but the room and bathroom are clean and neat. We are taking morning train, and the hotel pleasantly prepare packed breakfast for us. And they call a taxi to train station as well

I thought the people behind the front desk were great. Very polite and efficient. I will be back next time I visit Madrid. Its a lovely hotel near the city centre that is very reasonably priced.

Is it the Ritz? No, but if that’s what you expect, spend money to stay at that type of hotel, because it is available down the street for three or four times the price

Very nice hotel situated close to Atocha railway station. Asked for a quiet room as was coming off a long haul flight and was pleased to say they honoured this

Nestled in the heart of Madrid, the Emperador Hotel is lauded for its prime location, with guests appreciating the short walks to numerous attractions, eateries, and shops

While the rooms earn praise for their comfort and cleanliness, opinions on service and noise insulation are mixed

The location is very good, close to the metro. It's very close to cross the road. I didn't use the metro, I walked. Everything is nearby and everywhere can be reached on foot

The rooftop pool with stunning views stands out as a guest favorite, despite occasional overcrowding and noise

The location is excellent. The room has many amenities. There is a great view from a restaurant on the roof top. The room was not clean. Found hairs on bed sheets. The bathroom had dirty towels.

An excellent location at Gran Via. Close to the main city attractions, city bus tours, shopping centres, and other amenities. The hotel has a very beautiful decor, with clean rooms. The reception service was very helpful