Where to stay with pets in Madrid

The location is in a great area away from the tourist traps. The staff on reception are exceptional and went above and beyond to help me and my wife with an issue renting a car. Couldn't recommend them more highly

The food at the rooftop bar is top-notch, and the staff at the front desk are friendly and helpful. The location is ideal, with a metro station nearby and plenty of restaurants and shops

This hotel is greatly located near Calle Goya and Retiro park in Madrid

There is a 24 hour sports lounge offering food and drinks and their breakfast buffet is is humongous, offering everything for every taste. Their staff is very friendly and always eager to help

They have a pool but it is very small and kids can’t splash around or jump in (adults too!) they have towel service and chairs. The outside area has a decent roof top with some views

The rooms are comfortable, the breakfast is incredible with a huge variety of fresh food, and the rooftop pool is the perfect way to unwind after a day of exploring

The location is perfect, near metro and bus stations and a taxi stop at the hotel's door. The meal at the restaurant was incredible!

Located in Northern Madrid, the hotel is close to the metro line and near Bernabeu stadium. I stayed in a double room, which was comfortable, clean, but small. The room had no fridge, only a small electronic mini bar

was put here because my flight was cancelled. really nice hotel. really nice. comfortable beds, friendly concierge, good breakfast buffet.

Very nice service, makes one feel special. Awesome room at The Level. Very good every step of the way. Worth every penny.

Wonderful hotel. Good service. Very tasty breakfasts. The centre really 40 minutes by bus, but bus stop nearby

The AC was rather loud, but keeping the window open was quiet and sufficient to keep it fresh. Complimentary breakfast was very good with a variety of breads, meats, cereals, fish and freshly squeezed juices

Great location, right outside the hotel you will find a bus station that will take you to Madrid’s downtown. The rooms are pretty comfortable and you have all the necessary

Location is outside of Madrid center. Easy to take 1 euro bus to main sections. Hotel is Packed with tour buses

A lot of grocery stores nearby, and also restaurants. Not that near from El Centro de Madrid, but you have the necessary near. And its a 20-30 minute ride in the bus to the popular area

Great value hotel with reasonable prices. Even though it is not in the centre, it is well connected. Right at the door there is a bus stop and it takes 20 or 25 minutes to get to the centre of Madrid (€1

Good hotel and staff members. Good location. Coffe machine didn't work. We reported to the reception, but they couldn't fix it before our check out.

Lovely hotel with very friendly staff. Only spent one night here but we were made to feel very welcome. The room was great for 4 adults and with a high standard of cleanliness

Unfortunately mine would not stay closed. My room was located on the 8th floor near the end of the hallway. I was given two twin beds but the room is very large and not cramped at all

There is an outlet next to one of the beds (after multiple attempts I was unsuccessful in getting it to work). There is a blind separating the bathroom from the bedroom that would not close at least to viewing

There is a large sitting chair, a sizable desk, a mini fridge with mini bar, and safe. There was a kettle and coffee maker! Many sizes and types of cups as well as a wide assortments of teas and coffees

It would lift up and down but would not close. There is a heated towel bar, iron and ironing board which is a very rare find and several hangers. There were no slippers or robe to be found

The windows could be opened - except for the side that open was partially blocked and I don't know if that was specific to my room or a feature of the hotel

There is some previous water damage on my ceiling that has been repaired. Each twin bed had three pillows and there is a decent size TV for the room

Interesting hotel, rooms need refurbishment but they are Interesting enough to look past some minor blemishes. Location is great, with two subway stations very close by

Well located and clean hotel, staff are friendly and helpful but the rooms are definitely not 5*, old and run down

Loved all of the unique art on every floor and the detail. Beautifully executed! Our rooms were clean, loved the bathroom, comfy bed, awesome shower and great lighting

Very grateful for the AC and the adjustable blackout curtains. The pool was a little small but there were plenty of beach chairs to relax in after a quick swim

The beds are round it is actually nice however my feet were hanging out since I am 6. The washroom doors and walls are see through glass you feel uncomfortable when someone is monitoring you during your activities there

The usability, user experience and some comfort is very a sacrifice from the design point. Bathrooms are sometimes leaking, the custom made sinks and baths are not so comfortable

The hotel’s location is excellent—centrally located and within walking distance of many key attractions, making it ideal for both tourists and business travelers

Everything you could want and a little more. The breakfast room is ethereal in decor and the options are infinite. Even some bubbly for those interested. And a great location on top of all that

Despite these minor setbacks, the hotel’s prime location and high-quality rooms make it a solid choice

The temporary lobby is a little awkward and the fact that you need to take two separate elevators to get to your room is messy, but this is temporary and the hotel is making a great job to make accommodations so the guests are comfortable

Absolutely fantastic hotel! Would definitely recommend it to anyone. Be advised, the hotel is currently under renovations as they will be changing from Westin to a Luxury Collection property

I have nothing but superlatives to describe the hotel. Renovations are almost completed, and they will have very little impact on your stay. The rooms are gorgeous and comfortable

The rooms were beautiful and the bed was so comfy! I’ve never slept that well in a hotel! We had breakfast on morning and there was such a huge variety of sweet and savoury and drinks were constantly topped up

I recently stayed at the Eurostars Madrid Tower and was thoroughly impressed. Our room was absolutely stunning—spacious, modern and immaculately clean, offering a perfect blend of comfort and luxury

Really lovely hotel with excellent travel connections near. Ana at the front desk was a beam of light to greet us and help us get into our room

We stayed here for a weekend in Madrid and it was so good. Our Spanish is awful but the staff were so lovely and welcoming

The atmosphere in the terrace bar and common areas was sophisticated and relaxing, making it a great place to unwind after a day of exploring Madrid. One of the standout aspects of my stay was the amazing breakfast

The hotel’s amenities were top-notch, though I did find the bar prices to be on the expensive side. However, given that this is a luxury hotel, it’s somewhat to be expected

I had a wonderful stay at this hotel! The location is excellent, with many attractions within walking distance. The room was spacious, well-maintained, and very comfortable

A couple of issues for considering, other than opening the window, it was difficult to keep a comfortable temperature as the air conditioning was off ( I understand this is due to regulations), so on occasion the room was too hot

Just visited Madrid for the first time and this hotel certainly added to a fantastic trip in a wonderful city. The hotel is stunning both inside and out with an extra touch of magic with the Christmas decorations

Breakfast was simply sublime, such a fantastic range of good quality foods and drinks and all overseen and managed by a great team of friendly welcoming staff, thank you My final thoughts are on the staff

I particularly mention the lady working on the downstairs bar who went out of her way to help us when we just missed closing time , brilliant. The staff are a credit to this very impressive hotel

We visited the rooftop bar for some drinks and food and it was incredible. The views over Madrid are simply breathtaking

I stayed one night, and I was impressed with the size of the room and all the amenities. Service is friendly The breakfast buffet offers a large variety and delicious food. The location is central.

Any time we had questions or needed to know how to get somewhere, the hostess at the desks showed us on maps or cleared confusion for us, no matter what it was they were doing, they made it a priority to make sure you knew the answer to what you were looking for

Excellent hotel with all the amenities and staff who are completely bilingual. Was greeted by friendly and welcoming staff that provided me with a map and personal take on the nearby attractions to see

We had noted it was our honeymoon on our reservation and it was very appreciated that they went above and beyond for us. The breakfast had a lot of nice options, including eggs made to order how you want them

Whenever we showered, despite our best efforts, water would get all over the floor and pool behind the toilet. Otherwise, the beds were comfortable and they gave several pillows to choose from

The prepared hot food could be better kept warm however. They have heat lamps on the dishes but they’re never actually hot, just warm. Overall, the service is wonderful

The hotel’s location is ideal, especially with their reliable shuttle service that gets you to Terminal 4 in under 15 minutes with a punctual and friendly driver

On a separate note, if you're arriving late at night from the airport, it's best to take a taxi (around 20 euros). Even though Google Maps suggests it's a 20-minute walk, there's no sidewalk, making it impractical

We forgot some items, and they were very helpful in retrieving and delivering them to the mail collection service we arranged. I’ll definitely choose this hotel again when flying out of Madrid

However, be sure to reserve your spot in advance as space can fill up quickly. The room was perfect for a one-night stay, and the cafeteria was equally satisfying

What stood out most was the excellent service—both over the phone and in person. The staff was incredibly friendly and accommodating

The only issue I initially had was with their payment process, but a quick call cleared everything up with simple instructions

The service is really nice, the rooms are comfortable, big and cleaned and it's in a very good location, near the metro station

The rooms were comfy but not that big. The location is good, because there is a bus and metro station crossing the street. You can walk 15 minutes to Gran Via, so good location at all

Officially four stars and a slightly naff breakfast, but the reception staff were polite, efficient and provided the sort of service you'd expect at a five star hotel

Stayed here for 6 nights its right next to the train station which is nice, there is a full gym next door, and they have onsite parking all for a reasonable price

Characteristic as much in appearance as in the interior and fittings, but comfortable and with large bed, good view from room and plenty of hot water

The house keeping staff was great and the turn down service was done well daily, the room was clean. Although the bed is a little bit worse for wear

Great location in Madrid next to Plaza de España. The hotel was nice in terms of comfort and amenities however getting to the rooms can be somewhat challenging (the lobby is not located on the ground floor)

She had a poor command of english and could not explain the situation to us that our room was not ready. She was consistently asking a supervisor for assistance, who did not help speed the process up at all

We couldn’t be happier with our decision to stay at this hotel during our short trip to Madrid! The staff was incredibly friendly and accommodating, making us feel welcome from the moment we arrived

Super close to the palace and other central places. Spacious rooms with good modern style. Friendly front desk recommended good local restaurants. Kids love the frequent small presents (chocolates fruits etc)

Checked in at 3:30pm and the room was not ready even though they had informed us that check in was at 2pm. Room is a 1 star given that I have no room to even look at since i couldn’t check in

While she offered us water, my partner found this lady, Cristal to be rude. When asked why was the room not ready at 3:30pm, all she said was that “check in is at 2pm”

Gorgeous room with wonderful bath products and good quality coffee. Great bar downstairs and perfect central location. Excellent value for money.

The Vincci Soho is ideally situated for professionals working in Madrid, providing both convenience and comfort. Nestled in a serene and relaxed setting, it offers a welcome retreat from the bustling city

It's in a fantastic location, surrounded by decent bars, cafés and restaurants. The key sights and sites are easily walkable from the Vincci Soho, and getting to it from the airport is also pretty easy

Superb location and nice rooms but most importantly amazing customer service

Special shout-out to Silvia and and Nacho at the front desk who greeted us pleasantly, answered our questions promptly and gave us a really nice room! Looking forward to coming back again

Great hotel, and one that I've stayed at a few times over the last ten years. All the staff I met were friendly and professional, and made us feel warmly-welcomed during our stay

Bustling with travellers from UK and USA. Great restaurant and room service but not too many choices in the menu. Helpful staff and good location. Would love to visit Madrid again just to stay here

My flight got cancelled last minute and this hotel was the perfect place to stay. The pool is beautiful, the bar is so much fun, and the staff is attentive. Highly recommend if you’re looking for a brief break.

Before we checked- out we asked if we could leave our baggages in the hotel, they said yes, that was so nice. I slept so good, I ate too fabulous and I fell like home! I really recommend that hotel!

One of the best hotels for business travel in Madrid. perfect location and excellent service. I would like to thank the staff for the amazing stay

No gym, no pool, no other facilities that 4 star hotel should have. Located in the center if everything, except food. Hotel reception worked very well on the standard procedure, is like a robot

The bath was very cleaned and the room was very nice! The breakfast was the top of this adventure! So much diversity of fruits and food. I really enjoyed the breakfast

This place was nice for our last night of our trip to Spain we stayed here in June of 2019 the rooftop pool was nice they had some drinks it looked like even though I was 6 it was a really nice hotel!

Room was constantly cleaned and they welcomed us with a bottle of wine and Ham

The highlight of staying at Fenix was the surprise goodbye gifts, which came with a bottle of wine and strawberries to our room. As said, due to amazing staff and services, it was very memorable

Another good point is the location, which is located very close to my favourite Jorge Juan street

It was a very pleasant stay at Gran Meliá Fenix Overall due to extremely friendly services and staff. We booked a red level with a whirlpool in terrace, which cost approximately 600€ a night

The bathroom had a tiny bath, which would be better to be a big modern shower rather a super tiny bath. The common bathroom on the ground floor is very outdated too

As well as some good dinning options nearby and the very handy Suanzes metro station (plus you'll enjoy a beautiful walk through the park on your way to it)

Melia has always been our hotel choice. We choose to stay in this hotel because it is very near to the embassy and it is in the business district which mean not a touristic hotel (not crowded)

We only stayed for one night and had to catch our flight early in the morning, so we were very happy to be checked in quick. The staff was fluent in English, friendly and helpful enough to book us a taxi to the airport

they're all truly outstanding, and altogether with the modern building and facilities, make this hotel (at least from my experience) one of the best of the Melia hotels network, and surely one of the best, if not the best, in Madrid

Best hotel I've ever stayed at to the date. Rooms have been fully renovated, cozy and decorated beautifuly. Stayed for 9 nights and felt like at home (actually, much better)

The room was spacious and clean. All expectations were exceeded. We really enjoyed our stay and would certainly recommend this hotel to others

Excellent service specially by a young lady from Cuba in the reception. Breakfast was excellent and so was the price. Location is superb if you are going to the airport by public transportation

One of the best hotels I've ever been to. Nice spacious rooms with all amenities. Amazing staff. Great breakfast. Nice location. Everything was good. Loved the place.

The best location to Renfe station. The rooms are renovated and cozy. Also Staffs are well trained and have hospitality.

Staff is great and rooms are basic but clean and comfortable. Hotel is located in a quaint neighborhood with lots of cafés and bars frequented by locals. Easy walk to chamartin station

In Spain the quality/price ratio is quite good. This hotel offer good services at the right price. Not near the center but optimally communicated.

The location is not ideal if you want to walk or take short trips to the center of town. Very few restaurants within walking distance

Not cheap and not great either. This place is in good condition but old fashioned both in terms of design and service. Nice gym though and a good location.

I was there just for drinks on a business meeting. I did not stay there so I cannot talk about accomodations. What I can tell you is that it is a beautiful hotel, very classic and very elegant

Fabulous hotel with lovely old world ambiance and service. Great location-close to shops restaurants and museums. Very quiet rooms with tea and coffee making facilities. Also nice to have a pool and spa

Possibly the best hotel in the capital. Its rooms are warm and invite you to spend time in them. The service is exceptional and attentive at all times. Breakfast is also one of the best.

The bar is cozy with leathered seat in a very british style and the drinks are generously pourred. The staff is very friendly and they have excellent bartenders

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around

Arrived for Christmas holidays and visit the family, we wanted a place well located with parking, we found a nice place here at Novotel Campo de las Naciones, we also found a very modern place, great decorations and facilities, very nice room, we asked for a double room for 2 adults and 2 kids under 8 years old, the second need was actually a sofa bed but comfy enough

What we are enjoying the most is the personnel and the attention received. The team is always helpful with nice attitude, what a friendly team. We would definitely come back

Ita perfect hotel and service everything it was ok the man work in recepian at night very nice and ask taxi en time a want every thing was perfect

Also it seems the breakfast buffet was no longer as robust, as before (no baked beans, the coffee machine had no cappuccino, etc) Perhaps this all is as a result of the impact of the pandemic

Secondly for some reason the room temperature was set at 25. We tried to reduce it using the regulator in the room but it took hours before we noticed any change

Been here several times since 2017. This stay was however not as enjoyable as the previous stays. For starters, there was no airport shuttle available this time