Spa-Hotels in Madrid

Facilities: Very nice and new, near a high-end hotel. Service: The front desk spoke good English and was very quick. Environment: The environment was very nice, and the hotel's decor was very upscale and elegant. Cleanliness: Cleaned daily. Breakfast: Very good, delicious, and plentiful. However, there were unexplained deductions.

The staff were very friendly and helpful. The hotel has a beautiful pool and a decent gym workout room. The beds are a bit soft - would prefer firmer.

Would have been better if security guard didn’t stop me and grill me about whether I was a guest or not. Said they mistook me for someone else. Spoiled the experience of feeling welcomed. Happens I suppose.

We truly enjoyed our stay. We recommend this hotel to anyone that enjoys a nice swim and more relaxed stay. Staff were very kind and overall experience was great. Rooms are nice and showers are amazing.

Excellent hotel, wonderful food, so clean, staff very helpful & friendly…would highly recommend…the breakfast was amazing!

The room is clean and tidy, the service is warm and thoughtful, and it is not far from the Bernabéu, which is quite convenient. It is more suitable for business travel. Facilities: relatively new Hygiene: clean and tidy Environment: close to the business district Service: warm and thoughtful

Great experience at the Palace. Even if I only stayed one night, it was very pleasant. Location is great and the hotel has all the amenities you could need. The staff is friendly and the room is amazing 100% will return

First of all, the location is excellent, just a 5-minute walk from the Prado Museum and a 10-minute walk from Puerta del Sol, which is commendable. However, the room smelled strongly after renovations. The hotel also insisted on charging an extra €55 for bringing my daughter, who's under 11. This is incomprehensible. We've traveled all the way from Amsterdam, Brussels, Cologne, Frankfurt, and Madrid...

Top hotel ! + Location History and legacy Cupola lounge Renovated hotel & rooms Great room service Good value - No spa Not enough night staff

The environment is very clean and comfortable, and the attitude of the front desk staff is also very good. I highly recommend staying here!

The maid who cleans the room every day works hard and the service is good. Excellent! On the other hand, I went to the breakfast hall every morning, but the receptionist was so uninterested in his work that I couldn't remember his name even though I met him every morning for 7 days, and he had no hospitality, so I felt bad every morning. The waiter often forgets what I ordered, and calls out the same...

Excellent food, beautiful restaurant and incredible service. Christmas dinner was outstanding! Recommend 100%

A real 5* experience just outside of the center. Due to its location, often booked by conference or other groups, which gives the usual tourist guest a bit of an overwhelming feeling. The reception is understaffed to my opinion, expect to queue and wait your turn. Nothing about the service though, the whole team is very friendly and accommodating. Dining on the 30th floor with its amazing view is a...

There is a strong bad smelling the first day.

very good hotel but pay for access to spa when the most espensive room is not normal 1 night more 300€ and pay spa seriously !, and 1 hours no more , the women's come for say is finish lets go is normal is 5 starts hotel !!!

I had the pleasure of staying at Eurostars Madrid Tower for two nights, and I must say the experience was truly exceptional. The staff were incredibly professional, kind, and attentive. They went above and beyond to make sure I was comfortable even changing my room twice due to an issue with the AC, and that too at 3 AM without hesitation. I truly appreciate their dedication and top-notch service....

Eurostars Madrid Tower is a top-tier hotel that truly deserves five stars. Located in the city’s business district, it offers stunning panoramic views of Madrid, elegant modern rooms, and excellent service. The breakfast buffet is varied and high quality, and the wellness center adds a luxurious touch. Staff are professional, attentive, and make every stay comfortable. Whether for business or leisure...

This hotel is definitely highly recommended. Super clean and tidy—absolutely worth booking. The staff were incredibly helpful and provided excellent service. Mr. Ibrahim, thank you so much for your care and for going above and beyond for me and my family. Because of your kindness and great service, I truly want to come back again with my family. The breakfast was also delicious, with lots of variety...

Welcoming, relaxed and excellent amenities. Great breakfast.

We chose the hotel because it’s close to our friend’s house. The hotel is good, we wanted to try the spa, but it was not available during our stay.

The hotel is not far from the metro station, very accessible to go anyway. It's not in the city centre, but as mentioned very accessible. Breakfast is amazing, it has everything you could imagine, and also has special food that is kid friendly. The rooms are spacious, have water, tea, and coffee provided in the room. Really lovely stay.

Great location, great lobby and cafe / terrace, lots of restaurants around.

Hotel was nice with a great pool and gym. However, manpower may be terribly short handed at times and resulting in blunders, such as charging twice on my credit card for the room.

Nice and spacious room. 8 to 10mins walk to metro station which is convenient to explore the city centre.

Melia Madrid Princesa is a fantastic choice for families who want comfort, convenience, and great service in the heart of Madrid. We upgraded our room and took full advantage of the free breakfast and daily tapas in The Level lounge—an absolute game-changer with kids. It meant fewer frantic restaurant searches and more time relaxing. The service throughout the stay was exceptional. Thoughtful touches...

They are currently doing construction and gave me a room that is exactly where they are working outside. It is so loud, you cannot have a conversation. You would think they would not book the rooms in the same area as construction? They did offer to move me, but said it will stop in 1 hour. Went to use the gym but it is also closed for 4 hours due to being painted. No alternate location provided...

I along with a group of nine fellow travelers stayed at the Melia Madrid Princesa during Spain's power outage on April 28, 2025. We returned to the hotel in the evening from our tour that day to find the hotel had emergency lighting, one elevator working AND offered a limited dinner menu with cooked food at the lobby bar along with tables set for dinner around the lobby. Most restaurants were closed...

Very nice reception, very patient

Lobby looks nice, rooms outdated and bad finishes. Noisy windows. Between rooms not much noise. Shower is good. Swimming pool very limited opening times (from 11am to 9pm) and you have to make a reservation for a 45min time period. Its always full at the times you would like to swim (morning or evening). Useless. Service is fine.

Very good hotel with an amazing breakfast buffet which fs large and varied. Great staff and location. I wanted to highlight the staff again and in particular Jorge who is one of the bellman. He was incredible throughout our stay! Very accommodating and always at the ready to provide anything that we needed. Thank you Jorge. Also, my sincere thanks to Sophia who works at the front desk. We were fortunate...

All the staff were very friendly and helpful.

Great hospitality and very friendly staff. Thank you for our birthday treats

Good location, centrally located and very well connected with multiple transportation options.

Lovely hotel and staff. Breakfast was nice although the fruit was a little tasteless. The staff at breakfast was friendly but would t remove the used plates.

I have stayed here several times and it is very convenient. I always stay in this hotel every time I go on a business trip. Although it is a bit expensive, it is convenient.

Amazing experience! It felt like home. All the staff was friendly and professional. A special thanks to Bogdan, Jesus, and the general manager Conchita.

Old world hotel in a very fancy neighborhood of Madrid full of excellent restaurants and shopping

The hotel has a great location, excellent staff,we were very happy to stay there❤️

Great service! The room with a terrace and street view on the 7th floor is very good. Free club drinks and food, delicious! The old gentleman in the club is very cute! The front desk gentleman even drew a suitcase for me to communicate with because of the language barrier, haha

Great location. Relaxed and personable environment. The staff really cares that the guests have a good experience in the hotel and in Madrid. My room was comfortable and elegantly appointed.

Excellent hotel, prime location , in one of Madrid’s best shopping and entertainment areas. The hotel employees are very courteous and fine professionals. Very pleased with everything

Its an old hotel, cozzy, the staff is very warm but the room walls are thin and you can hear what happens in the nearby rooms. The Gym is amazing

The hotel is very central and metro station is right outside (but the lift to metro platform is about 5 min walk). Bath room is very pretty but shower is a bit weak in terms of water pressure. The room was quiet and wifi was very fast. Breakfast was superb, although starts 7:30 during weekends which is bit late for me to start the early morning conference sessions. Overall, I’m very happy with the...

I would give 10/10 to this hotel i stayed 6 nights clean , nice smell , excellent house keeping service, excellent staff, excellent location just few steps to gran via and lots of restaurants, cafes, shopping , metro and bus station infront of the hotel , royal palace withen walking distance , park infront of the hotel with daily activities like DJ and outdoor cinema excellent facilities gym, sauna...

Perfect locations, really pleasant staff and facilities. Beautiful park nearby with view

As per my expectation , very near the royal place and grad via

The hotel is good but not sure is it really 5 stars. Great location, nice breakfast. Rooms were renovated. Quite a modern design. No smart TV, can’t use multi media. Balcony is connected with next room. Must close it when outside.

Amazing hotel and staff ! Breakfast was very good. We had a small issue and it was sorted out as soon as they got to know about it. Very well handled by Maria. We had a wonderful stay at Barcelo Torre de Madrid.

A fantastic hotel, beginning with the warm welcome by the front desk and then the high level of service throughout my stay, particularly the breakfast staff. Great neighborhood with many terrific dining options. I could not have been happier with my stay and I will definitely return to this hotel.

Luxury in a great neighborhood. Wow! What a fantastic hotel in a beautiful, upscale neighborhood. The breakfast was superb, bed comfortable and service great!

This is a lovely hotel situated in a great location for the metro and to walk to shops in Gran Vía. Just over 10 minutes walk to the Thyssen Bornemisza museum. The breakfast buffet is superb with many options available and in a gorgeous patio area. I would highly recommend this hotel for short stays.

Nice boutique hotel-but lacks attention to detail. The good: Attractive boutique hotel in nice neighborhood with many cute restaurants nearby. Hotel excels in public spaces. Well done decor. Rooms quiet. Staff friendly. The not so good:Hotel rooms lack in some areas. Vanity sink area in bathroom is miniscule. Hard to negotiate. No usb outlets so charging multiple devices is a challenge. Hotel cleaning...

We stayed for our last 2 nights in Madrid. Upon arrival they offered us an "upgrade" for $50 per night to a room with a room with a street balcony instead of a couryard, which honestly I don't think was worth it. Bathroom is tight, toilet seat and shower drain were kind of broken. The main floor lobby and bar were nice!

Comfortable 4 star hotel in good location Comfortable 4 star hotel in good location. Friendly and helpful staff excellent housekeeping good standard of furnishings and finish.

Very lovely stay. Friendly staff and amazing hotel facilities. Nice view from our room and we miss the place a lot

We booked a deluxe triple room. The entire check-in process, from arrival to settling into our room, was very smooth. The hotel itself has a great ambiance, and the staff were incredibly friendly and welcoming. Our room overlooked the square, offering a beautiful view. The location is superb for exploring, as the Line 10 Metro exit is just 100 meters away, making it incredibly convenient. Overall,...

We stayed at the hotel for 5 nights and it was good. You can ask for bottle water any time but the ice cubes are 10 Euros

Excellent location, very convenient for getting around. At the front desk, I paid for an upgrade to a premium room and was assigned one on the top floor. The room's facilities were impeccably maintained, looking almost brand new. I especially appreciated that the window could be opened slightly. Just a heads-up: booking their rooms at least 48 hours in advance can save you a significant amount.

We stayed for several consecutive nights at this 5-star hotel. **Location:** Situated right by Plaza de España, this hotel boasts a prime city-center location. It's an easy walk to downtown shopping areas, and the Royal Palace of Madrid is just a 10-minute stroll away. You'll also find several Chinese restaurants nearby, including a fantastic Sichuan spot called 'Hammer Sichuan Cuisine', plus convenient...

This hotel truly understands Chinese travelers! First off, the views are excellent; the Madrid streetscape at sunset is especially stunning. The room features a large, full-length mirror that makes the space feel incredibly spacious. The bathroom has a convenient wet/dry separation, and the shower is generously sized and spacious. They provide a full set of L'Occitane toiletries, and all other essentials...

Good service nice location , luxury

Nice environment and nice location

İlk kez bir Four Seasons Hotel'de oda servisi için sipariş dışında odaya teslimat ücreti alındığını gördüm. Çok saçma ve mantık dışı bir uygulama. Ek olarak kahvaltıdaki çöreklerin bazılarının aşırı bayat olması da çok şaşırttı. Daha önce hiç bir Four Seasons Hotel konaklamamda böyle şeylerle karşılaşmadım.

The location of the hotel is OK, but the room is very average, not very big, more than 9,000 a night, not even including breakfast, not worth it. Next time I come to Madrid, I will choose the JW Marriott opposite, just across the street.

Excellent ! Exception service by staff !!

The location is very nice, in a very central place, the cleanliness and facilities are very good, there are deficiencies in the rooms but they are completed if desired. The quality is indisputable.

The front desk service was fast. The room was clean although a bit old. I didn't try the breakfast. It was interesting to stand on the bus to the airport.

There are no slippers in the room, no free drinking water, no kettle, only sparkling water and Coke Sprite in the refrigerator, the service is very poor, the room service ordered a bottle of mineral water and it was delivered to the wrong place twice. The room rate does not include the morning, and the airport shuttle runs every 40 minutes. In short, everything is not satisfactory, not worth the price...

The hotel facilities are very good, the rooms are very big, the things you use are very good, there is a shuttle bus to the airport, but if you are a light sleeper, you should not choose a room facing the street as it is a bit noisy!

Near the airport. Good shuttle service. Great value price for Madrid

The hotel is in an excellent location, just a 20-minute walk from Madrid Airport, and the hotel can book rooms without breakfast. The parking lot is also large and parking is very convenient.

Very convenient and nice hotel. The free shuttle from and to the airport made it very easy. The room was spacious, clean, and comfortable. Food is delicious. We ordered room service and had their breakfast buffet as well and everything was great. Will be back.

One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.

It’s certainly a favorite, from all the toiletry options to the buffet breakfast, but the best part are its people! Friendly and willing to go the xtra mile.

If you seek an unparalleled luxury experience in the heart of Madrid's prestigious Salamanca district, look no further than Hotel Fenix. Nestled amidst the designer boutiques and upscale shops of the "Golden Mile," this exceptional hotel places you within easy reach of the city's most iconic tourist attractions. Beyond its prime location, Hotel Fenix boasts exquisitely appointed rooms designed for...

The hotel, a Leading Hotels of the World member, is well located, next to Margaret Thatcher Plaza. We booked a Red Level Deluxe room which included Club Room access and separate check-in on the 7th floor. Room had an entry hallway and bath with door separating the bedroom; it seemed small and cramped. The bed was very comfortable. The RedLevel Club Room offered complimentary buffet or a la carte breakfast...

An amazing hotel and experience Amazing facility, service and ambience. We'll be always happy to return to Fénix Gran Melia. Special thanks to the frontal desk which excelled in tourist support and kindness. Kudos to Antonio, Jean Paul and Santiago at the front door for their assistance and care.

Compared with China's five-star hotels

Lovely hotel by the river. We had a superior room with an enormous comfy bed which included a really good buffet breakfast with plenty of hot and cold choices. Good position for sightseeing within easy reach either by walking or bus stop outside. Staff were very friendly but not many spoke English.

Very friendly staff, ready to solve any problem. Standard equipped rooms, but without tea/coffee in the room, no slippers. Breakfast with multiple options. Location quite far from the center/metro, at least 20 min walk, connection with buses but which run infrequently/unpredictably. Accessible by foot to the royal palace, real basilica del San Francisco el Grande!

Husband, wife, and 2 Yr old shared the comfy large bed for 2 well rested night. We enjoyed the pool and breakfast bar immensely. The location was great, as it was along the river and had a bus stop outside. We will defo stay again.

Big room, nice pool and nice reception, plenty of parking out side and a lively mini park, the location is amazing and quiet, you literally can walk to the palace in 15-20 minutes. The covered parking is over priced (26 euro a night!) the breakfast must be bought with the room as buying it at the restaurant is expensive and the breakfast it self closes at 10:30 !!

Hotels' location was perfect lots to do around the hotel and good transport connections into madrid centre, the breakfast was not up to standard some food had mold on and when a server was prompted they seemed very blasé about it like it was a normal occurrence I also heard another guest complain that the yoghurt was out of date and they were met with the same response. There are plenty of good value...

A modern hotel in a quiet and peaceful neighborhood. Not too far from the center of the Madrid.

My husband and I spent a week at the Palacio de los Duques for our first trip to Madrid. We can honestly say it is the best hotel we have ever stayed in. The location is perfect for seeing the centre of the city and visiting all of the most famous attractions in Madrid. The service at the hotel is first class. Sofia at the reception desk gave us a wonderful welcome. Paula at the concierge desk made...

Best hotel in Madrid! Perfectly located in the heart of the city. You can walk everywhere and is clean and safe. Staff was phenomenal. They truly aim to please. We had the Red Level which we highly recommend. You can drink in their lounge for free and have breakfast as well. The rooms were very nice and their products were high quality. Definitely would stay there again.

Wonderful stay! Beautiful hotel with excellent service. We had a few issues upon checking into our room, but they were very promptly resolved. The hotel itself and the common areas are beautiful and luxurious. The room, while clean and beautifully decorated, showed a bit of wear and tear. However, the bed was very comfortable and we loved the turn down service. The breakfast selection was also very...

Such a beautiful hotel, wonderful interior, great location and friendly staff. I just wish our room was ready at arrival, when we were checking out we noticed they offered guests checking in a welcome drink, which we weren’t offered. I don’t care so much for the drink but I just wish the service was consistent to all guests, made us feel less deserving than the other guests. The rooftop pool was...

We had an absolutely incredible stay at Palacio de los Duques Gran Meliá. From the moment we arrived, the service was warm, professional, and attentive to every detail. The hotel itself is stunning with lots of history! Our room was spacious, beautifully decorated, and very comfortable, with thoughtful touches throughout. The rooftop pool and terrace were a highlight, offering breathtaking views of...

Good location, convenient for travel. The hotel room reception was arranged in the corner of the annex building. I directly negotiated with the manager and changed it to a balcony room in the main building. Everything else is OK.

A very average hotel with very old facilities does not deserve to have 4 stars.

It's located near the airport, so it's good for a one-night stay. Free airport pick-up is also available, which is convenient. However, the soundproofing is not so good, so you can hear people talking in the hallway and the water in the bathroom flushing. The shower hose may be broken and water is leaking through the hose.

Incredible stay, the girls at the reception are very friendly, they help you at all times. The location, cleanliness, facilities… everything is great!

Room was spacious exactly wgat we needed we were a sports team n parents for a one night stay comfy beds. I think we forgot to ask for the toothpaste n stuff there was soap. Breakfast was great the kids loved it very accommodating we had a family leaving by 6:30 am n staff ensure they left with boxed breakfast. Shuttle was awesome informative n helpful setup at check in time worked out. Great...

Everything was good except the don't have a 24 hours room service

Good hotel close to Barajas. Good breakfast. Big rooms.

I stayed at Mandarin Oriental Ritz, Madrid for two nights in September through the Fans of M.O. friends & family program. The package included complimentary breakfast, early check-in and late check-out until 6 PM, and a $200 hotel credit. Although the hotel usually doesn’t upgrade beyond the booked category, I received a beautiful room with a terrace and an incredible view. There was a small issue...

Stunning European jewel next to El Prado museum and Parque El Retiro. You can appreciate the level of attention that it’s provided by the staff. From the welcoming to the departure, excellent service. The room clean, fresh, pristine. Warm towels provided along with a very good amenity kit. The courtyard restaurant is very accessible and a great place to catch some tea and a snack. They also offer full...

We spent a weekend at this wonderful hotel to celebrate a special occasion, and everything was simply perfect. The hotel itself is absolutely beautiful, with great attention to detail and a truly relaxing atmosphere. What really made our stay unforgettable, though, was the staff — their kindness, professionalism, and genuine care went beyond the expected to make sure we had an amazing time. Every interaction...

I stayed at the Ritz in Madrid some time ago for business, and it was an absolutely unforgettable experience. From the moment I arrived, the staff made me feel genuinely welcome with impeccable attention to detail and warmth. The hotel itself is stunning, a perfect blend of timeless elegance and modern comfort. My room was beautifully appointed, with luxurious touches and an incredible level of cleanliness...

Overall beautiful hotel... wonderful and pituresque in a perfect location. We had a beautiful deluxe room, and the quality and service was outstanding. The food and drinks were also fantastic, and John at the lobby Bar was the star of the stay. We did have one issue with the outdoor patio, with ZERO service after ~25 from being seated. - even AFTER asking for assistance ~15 into our wait.. The team...

It was amazing to be back, fantastic rooms and location! Much appreciated for personal welcome by Hotel Manager 🙂 Food and service at garden restaurant was fantastic! And the most exciting surprise was during the check out, when I met Bruno, who was exceptional during my stay in Milan. Meeting people that you know always makes you very comfortable, like at home! Fan family, thank you 🙌

Excellent option for a short stay, close to everything, very nice hotel

Near Gran Via main street of Madrid. Large room. Clean, sufficient amenities. No windows. It was like a maze to find room. Breakfast was so-so. Booked a double room but got a twin room. Stayed in April 2023

The shower in room 230 was broken, and water would spray everywhere in the bathroom. The basic room was very small, and there was no 25 square meters as claimed, and the 30-inch suitcase could not be opened.

The location is excellent, but other than that there is nothing special about it. The hotel room is relatively small. It feels like it is almost impossible to check in with a 30-inch suitcase without 25 square meters.

The location of this hotel was very good and you are essentially just paying for that. Stayed here for two nights during off season. Paid $270 per night. For a 4 star hotel, I was disappointed with the instant coffee in the room. I also requested room cleaning at noon and when I returned at 6 p.m. it still was not complete. Also found a broken piece of glass in the bathroom, luckily no injuries. Overall...

The hotel is amazing, the lobby is very lively and the vibes are warm and cozy. The staff of the hotel are super helpful and most importantly super friendly and welcoming specially Enrique, David, and Jesus. They made our stay super special🫶🏼🫶🏼🫶🏼

Very nice, clean and modern hotel with a perfect central location! Also a plus is the amazing rooftop bar with a view over Madrid! The staff is kindly and helpful.

Very nice hotel. The room was very modern. We liked our room at the 4th floor a lot. The staff is very friendly. We would go there definetely again.

Superb location. Beautiful rooftop. Accept pets and cars : perfect

We enjoyed our stay here, with literally nothing negative to say. They let us check in early after an overnight flight from NY & the staff was friendly throughout our whole stay. Rooftop is beautiful & hotel guests get priority. We got the room with a balcony, which I would suggest- as the standard rooms would probably be a lot more dark without the light from the balcony. Great location, we walked...

Beautiful building and great location. Friendly service and quick cheap-in. Lovely reception area. Rooms are modern but small. get a room with an outward view and not internal yard. Nice rooftop

The hotel was very clean and accommodating. We had a room with a balcony overlooking the plazas below and couldn't be happier with the room. Breakfast was delicious. Wifi worked for the most part.

Not a 4 star hotel. It's ok. No big deal. The location is great, close to the metro station and main POI. The elevators are one of the worst one I have to deal with. 3 elevators, small (5 ppl or 2ppl + luggages), slow... During my stay I could see long waiting line. I've never wait that long in any hotel. The staff were kind and great. The room I've got was one of the highest one where you have a great...

Location, location, location! Friendly staff, nice rooms. The spa is nice after a long vacation or to make you more comfortable for your plane ride.

Nice room and perfect location, child friendly and great staff.

Nice staff, fairlt basic but clean rooms. Get a balcony if you can. We spent quite a few ftwrnoons sunbathing on ours..

Very helpful front desk (printing an urgent doc in the middle of the night). Confortable bed and clean spaces. The gym is small but fairly equipped. Breakfast okay (enough choices but far to be for 4* and some items disappear very fast during the morning: e.g. smoked salmon). The location is fantastic.

While it's a good hotel overall, the lack of adequate air conditioning negates most of the positive aspects of the hotel. EDIT: revised my rating to reflect the fixed AC.