Espahotel Gran Vía

Booked an extra bed room with my child. Lived on the 9th floor. It's the top floor. It's quiet, but there are no windows. There are only two skylights. It's very convenient to go to the attractions. There is a 001 free bus at the door to the Prado Museum, the train station, the Royal Palace and many nearby attractions. There is no free bottled water. You can only buy it yourself or drink the paid drinks in the refrigerator.

The location was especially good. We were pleased with everything about the hotel. I will stay at the same hotel next time I visit Madrid.

I thought it was an old, run-down apartment, but it turned out to be quite large. The room is a bit old but well maintained, with everything you need. I stayed on the 6th floor and it was very quiet. The location is very good, very close to the subway station and the old town. I highly recommend this hotel, which is relatively cheap on Gran Vía and in very good condition.

Good, but there is no place to control the temperature. The heating is sometimes cold and sometimes hot.

Fantastic location. Central for walking to main areas, great for transport links and shops. Close to lots of restaurants. Rooms are ok. In need of an update. Clean enough but bathrooms need re-tiling and could do with new carpets. Our room was on the 2nd floor directly over the busy street of Gran via but it wasn't noisy with the windows closed and we slept well. Twin beds in our room. 1 very comfy, the other very squeaky. The only issue for us was that the light switches were in the head board so when you moved in bed, often the lights would come on which was very annoying. The kitchenette was a good bonus for us as it had a fridge and a 2 ring hob so we could boil water for tea/coffee. There is also a safe in the room which is free of charge. Maids were very friendly and the 2 men on reception were very polite and helpful. Even though the rooms are very tired, we would stay here again due to the location and friendliness of the staff.

Great location of the hotel! Located in gran. Via, big street that lives. Well isolated rooms, not a lot of noise from the outside. Airconditioning is present, spacey room. Would not get dinner here tho, it was the only thing I cannot recommend (microwaved stuff, not really my thing) Breakfast is basic, but okay/good.
Very good service, had to leave early in the morning, asked if we could have some breakfast. In the morning our breakfast was packed and ready. Very friendly staff. Would come back (but not half pension).

Great location and great hotel. The hotel is older but very nice. The staff was very helpful when we discovered the ceiling in our bathroom was leaking and got us put into a new room right away.