Espahotel Gran Vía

Booked an extra bed room with my child. Lived on the 9th floor. It's the top floor. It's quiet, but there are no windows. There are only two skylights. It's very convenient to go to the attractions. There is a 001 free bus at the door to the Prado Museum, the train station, the Royal Palace and many nearby attractions. There is no free bottled water. You can only buy it yourself or drink the paid drinks in the refrigerator.

The location was especially good. We were pleased with everything about the hotel. I will stay at the same hotel next time I visit Madrid.

I thought it was an old, run-down apartment, but it turned out to be quite large. The room is a bit old but well maintained, with everything you need. I stayed on the 6th floor and it was very quiet. The location is very good, very close to the subway station and the old town. I highly recommend this hotel, which is relatively cheap on Gran Vía and in very good condition.

The location and cleanliness of the hotel were good. Only the breakfast was very poor.

Good, but there is no place to control the temperature. The heating is sometimes cold and sometimes hot.

Very positive hotel especially for the location to the main sites of interest and entrance to the subway. My 5 year old daughter was granted free stay including breakfast.
I recommend it to families

The hotel staff is excellent.
We will be back.

Fantastic location. Central for walking to main areas, great for transport links and shops. Close to lots of restaurants. Rooms are ok. In need of an update. Clean enough but bathrooms need re-tiling and could do with new carpets. Our room was on the 2nd floor directly over the busy street of Gran via but it wasn't noisy with the windows closed and we slept well. Twin beds in our room. 1 very comfy, the other very squeaky. The only issue for us was that the light switches were in the head board so when you moved in bed, often the lights would come on which was very annoying. The kitchenette was a good bonus for us as it had a fridge and a 2 ring hob so we could boil water for tea/coffee. There is also a safe in the room which is free of charge. Maids were very friendly and the 2 men on reception were very polite and helpful. Even though the rooms are very tired, we would stay here again due to the location and friendliness of the staff.