Petit Palace Tres Cruces Hotel
Rooms and prices
Description
Cozy boutique hotel in Madrid, next to Gran vía. Walk to the museums in Madrid's Golden triangle, the Royal Palace and Puerta de alcalá will take a few minutes.
Location: 300 m from the Puerta del Sol and is approximately 150 metres from Gran Vía metro station, 16 km from the international airport of Madrid.
Consists of one building.
The hotel has 56 rooms.
Pets are allowed. No extra charges.
On the hotel territory: Laundry, Luggage storage, Pets allowed, dry cleaning/Laundry
Attractions: Bicycle rental for free
For children: nanny
With a stay at Petit Palace Tres Cruces, you'll be centrally located in Madrid, steps from Gran Via and within a 10-minute walk of Lope de Vega Theatre. This hotel is 0.9 mi (1.5 km) from Thyssen-Bornemisza National Museum and 1.1 mi (1.7 km) from Prado Museum.
Hotel opened in 2006.
The distance to the nearest airport is 16 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: €25.00 (approx. US$29.00) per pet per stay
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, DinersClub, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Family room
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Breakfast
- Free Wi-Fi
- Internet
- Shuttle
- Airport transportation
- Car rental
- Spanish
- English
- Multi-language staff
- Tour assistance
- Free bicycle rental
- Bike rental
- No parking
- Business center
- Fax and copy machine
- Conference Hall
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Petit Palace Tres Cruces - Madrid - Spain
Map
Reviews
Perfect to know Madrid bc it’s on the downtown.
At first, my company booked me a single room, but it was right next to the elevator. The head of the bed was by the door, and I could hear everything—conversations, the elevator, and luggage rolling by. I only managed to sleep three hours that night.
Thankfully, the team moved me to another room the next day, and I was able to relax and rest properly after long work hours.
Breakfast was nice, and the staff were always welcoming. They gave great dinner recommendations and helped arrange transfers, which was super helpful.
Overall, the team made the difference. If you stay here, I’d recommend avoiding the single rooms are all located next to the elevator. Thanks again to Albert and the team for taking such good care of us!
Good:
- Location
- Spacious
Bad:
- not really clean (dust on cupboard)
- thin walls / loud from the neighbors
- worn / things falling apart
- horrible mattress (way too soft / worn)
- cards constantly malfunctioning / needed to be reactivated
-
I stayed at Petit Palace Tres Cruces in Madrid from March 23 to March 28, 2025, and it was one of the worst hotel experiences I’ve ever had.
One day, after the cleaning service had come through, I discovered that cash and an iPhone 5S were stolen directly from my suitcase. When I reported it to the administration, their only response was, "You should have put your valuables in the safe." Excuse me? Since when is it acceptable for hotel staff to rummage through guests' personal belongings and steal whatever doesn't fit into a tiny deposit box?
Sure, a safety deposit box exists for a reason, but that’s not an excuse to normalize theft by your own employees. A hotel should be a place where guests feel safe – not a place where you have to worry about your things being looted by the staff when you’re out.
Shame on this hotel for employing thieves and brushing off serious incidents like it’s no big deal. If you value your belongings and your peace of mind, do yourself a favor and stay far, far away from this place.
It’s a nice hotel to pass a few nights and visit this beautiful city.
Frequently asked questions about Petit Palace Tres Cruces
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Small Double room, Single room, Quadruple room, Double room, Double room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Are pets allowed at Petit Palace Tres Cruces?
Yes, pets are welcome at Petit Palace Tres Cruces, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Petit Palace Tres Cruces from the nearest airport?
The nearest airport is Madrid Barajas Airport, located about 19 mins from hotel by car (14.9 km) away.
What’s the cancellation policy at Petit Palace Tres Cruces?
The cancellation policy at Petit Palace Tres Cruces depends on your room type and booking terms.
