8.7
Excellent
286 $
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Petit Palace Tres Cruces Hotel

🌍
Spain, Madrid, Tres Cruces, 6 (esquina Gran Via 25)
● Center: 260 m
☎ Phone: +34 915 22 33 27Show
🧭 Coordinates
242 EUR
Petit Palace Tres Cruces
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Small Double room
Small Double room
Wireless internet, air conditioning and minibar
Beds:
286 $
Double room
Double room
Wireless internet, air conditioning and minibar
Beds:
299 $
Double room
Double room
Private bathroom
Beds:
299 $
Quadruple room
4 x
Quadruple room
Wireless internet, air conditioning and minibar
Beds:
343 $
Single room
Single room
Wireless internet, air conditioning and minibar
Beds:

Description

Cozy boutique hotel in Madrid, next to Gran vía. Walk to the museums in Madrid's Golden triangle, the Royal Palace and Puerta de alcalá will take a few minutes.

Location: 300 m from the Puerta del Sol and is approximately 150 metres from Gran Vía metro station, 16 km from the international airport of Madrid.

Consists of one building.

The hotel has 56 rooms.

Pets are allowed. No extra charges.

On the hotel territory: Laundry, Luggage storage, Pets allowed, dry cleaning/Laundry

Attractions: Bicycle rental for free

For children: nanny

Hotel opened in 2006.

The distance to the nearest airport is 16 km.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    No extra beds are available.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • No parking available.
  • Pets are allowed. No extra charges.
  • WiFi is available in all areas and is free of charge.
  • Payment options: American Express, Visa, Euro/Mastercard, Diners Club, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Breakfast
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Shuttle
  • Airport transportation
  • Car rental
  • Transfer services
Languages Spoken
  • Spanish
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Free bicycle rental
  • Bike rental
Parking
  • No parking
Business
  • Business center
  • Fax machine
  • Conference Hall
Beauty and wellness
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: Petit Palace Tres Cruces - Madrid - Spain

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
08.07.2025
I had a good stay at Petit Palace, thanks to Albert and his amazing team. They were incredibly friendly and made me feel right at home.

At first, my company booked me a single room, but it was right next to the elevator. The head of the bed was by the door, and I could hear everything—conversations, the elevator, and luggage rolling by. I only managed to sleep three hours that night.

Thankfully, the team moved me to another room the next day, and I was able to relax and rest properly after long work hours.

Breakfast was nice, and the staff were always welcoming. They gave great dinner recommendations and helped arrange transfers, which was super helpful.

Overall, the team made the difference. If you stay here, I’d recommend avoiding the single rooms are all located next to the elevator. Thanks again to Albert and the team for taking such good care of us!
24.04.2025
Mediocre experience…
Good:
- Location
- Spacious
Bad:
- not really clean (dust on cupboard)
- thin walls / loud from the neighbors
- worn / things falling apart
- horrible mattress (way too soft / worn)
- cards constantly malfunctioning / needed to be reactivated
-
13.04.2025
Absolutely Disgusting Experience – Beware of Thieves!

I stayed at Petit Palace Tres Cruces in Madrid from March 23 to March 28, 2025, and it was one of the worst hotel experiences I’ve ever had.

One day, after the cleaning service had come through, I discovered that cash and an iPhone 5S were stolen directly from my suitcase. When I reported it to the administration, their only response was, "You should have put your valuables in the safe." Excuse me? Since when is it acceptable for hotel staff to rummage through guests' personal belongings and steal whatever doesn't fit into a tiny deposit box?

Sure, a safety deposit box exists for a reason, but that’s not an excuse to normalize theft by your own employees. A hotel should be a place where guests feel safe – not a place where you have to worry about your things being looted by the staff when you’re out.

Shame on this hotel for employing thieves and brushing off serious incidents like it’s no big deal. If you value your belongings and your peace of mind, do yourself a favor and stay far, far away from this place.
05.01.2025
Really good location. Friendly staff. They have a good breakfast but I would recommend a better variety. The slope of the ceiling in the room where we stayed was a bit annoying because I bumped my head a few times, but the room was very beautiful (the shower was missing a door as it wet the floor a lot when we showered). The window in the ceiling was very useful for us to withstand the strong heat at night (summer nights).
It’s a nice hotel to pass a few nights and visit this beautiful city.
03.01.2025
Just left here a couple of days ago, the rooms are okay, not wow. They're good if you're in a pinch. BUT, the service is excellent. I left my watch on a table in my room and realized when I had gotten to the airport. It was 4:30 in the morning and I called the front desk where Beatriz was working. She quickly went to the room and found it and after making a couple of calls, she sent it over on a taxi. She was the best! So kind, and understanding.
26.09.2024
Chose this hotel due to location and positive reviews and we weren't disappointed. Staff were all so friendly and helpful, they even provided mini bottle fizz, personalised postcards and mini cakes to celebrate our wedding anniversary and my birthday.
Excellent location to either walk to many places or jump on metro.
Good breakfast with plenty lovely fresh fruit and juices.
Comfortable room (205) with great shower and good AC. View was lovely as well.
Would recommend and happily stay here again.
22.09.2024
This place is really well located and I could walk to just about anything that I wanted to. The staff was also really nice. They let me store my luggage at the hotel early on check in day and store it until late on check out day. Always very positive interactions. Although the room was just adequate, if I consider everything, I would stay here again because it was a good value, location, service. Thoughts on the room below

I think I stayed in maybe the cheapest room in the hotel. It was on the ground floor, interior facing. The room was adequate, had the basics, but was essentially the size of the bed with a little space for the suitcase and the bathroom. The bathroom was very large, but it had a column in the middle of it that made it weird. The column was right in front of the toilet and shower entrance, probably the most inconvenient place. I was traveling solo for one night so no big deal. I personally wouldn’t stay here if I was traveling with someone else.
01.04.2021
Great place. Terrific location - far enough from the center of the action so that we could sleep, but close to everything we wanted to do/see. Wonderful/helpful staff. Snacks at siesta and great breakfast. Nice common areas, big bathroom. Lovely!
04.03.2021
Really nice place to stay in Madrid center. My room was quite small but comfortable, very clean and quiet. They don’t have their own parking lot but there’s a 20% discount on the nearest parking which is 150m. from the hotel door. The staff is so kind and friendly. A place to recommend for any business or family trip.
07.03.2018
Quiet side street right in the center of Madrid. The biggest shopping streets and subway station are just a minute's walk away. 3 food stores open at night and Pizzeria opposite the hotel. Well-equipped room (air conditioning, Wi-Fi, TV, fridge, enough electrical outlets for mobile charging). Very tasty breakfast, professional and helpful staff. We will certainly be staying at your hotel next time in Madrid.
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Frequently asked questions about Petit Palace Tres Cruces

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book Small Double room, Single room, Quadruple room, Double room, Double room in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

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