8.9
Excellent
509 $
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Hospes Puerta de Alcalá Mini-hotel

🌍
Spain, Madrid, Plaza de la Independencia, 3
● Center: 1.3 km
🧭 Coordinates
431 EUR
Hospes Puerta de Alcalá
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
509 $
Deluxe Alcalá Double room
Deluxe Alcalá Double room
Private bathroom
Beds:
611 $
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
692 $
Dreamer Double room
Dreamer Double room
Wireless internet, air conditioning and minibar
Beds:
Deluxe Triple room
3 x
Deluxe Triple room
Wireless internet, air conditioning and minibar
Beds:
Deluxe Alcalá Double room with balcony
Deluxe Alcalá Double room with balcony
Private bathroom
Beds:
Double Junior Suite with balcony
Double Junior Suite with balcony
Private bathroom
Beds:
Grand Double Suite
Grand Double Suite
Private bathroom
Beds:
Grand Double Suite with balcony
Grand Double Suite with balcony
Private bathroom
Beds:

Description

Located in an old mansion of the late XIX century in the heart of the capital, directly opposite the Retiro Park, this property will please the most discerning guest. It is a majestic building designed by Jose Maria Aguilar is a combination of elegant architecture, exquisite gastronomy, being the gateway to the turbulent life of Madrid. Its elegant decor combines warm hues, noble dark wood and white marble. Suitable for business, romantic and excursions.

Built: 1883

Renovated: 2007

Location: in the centre of Madrid, 15 km from the Madrid Barajas airport, the Retiro Park is 150 metres away, Puerta de alcalá, 50 m, archaeological Museum of Spain - 250 m.

Consists of a 5-storey building.

The hotel has 42 rooms.

On the hotel territory: bar, restaurant, terrace, Desk, 5 meeting rooms, free wifi, Laundry

Attractions: SPA-center

With a stay at Hospes Puerta de Alcalá, a Member of Design Hotels, you'll be centrally located in Madrid, steps from Puerta de Alcalá and 10 minutes by foot from Gran Via. This luxury hotel is 0.6 mi (1 km) from Prado Museum and 0.3 mi (0.5 km) from Plaza de Cibeles.

The distance to the nearest airport is 15 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €30.00 (approx. US$35.11) per room per stay
  • Service Animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: DinersClub, MasterCard, Visa, AmericanExpress, UnionPay
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Alarm clock
  • Mosquito net
  • Laptop safe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Bottled water
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Area shuttle
  • Car rental
  • Airport transportation
  • Airport transportation - drop-off
  • Transfer services
Languages Spoken
  • Spanish
  • Russian
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Hiking
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Golf course
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional measures against COVID-19

Street view

Video: Hospes Puerta de Alcalá ***** | Hospes Hotels Infinite Places

Map

Reviews

Cleanliness
Amenities
Location
Service
04.06.2025
Good value for money, very considerate service, early check-in arrangement was very good, thanks to the front desk staff
12.05.2025
Beautiful, recently renovated, friendly and helpful hotel. Would suit party people. Only problem was loud noise from club until 2:00am. Otherwise perfect: comfortable bed, helpful concierge, warm welcome.
02.05.2025
staff was incredibly friendly a helpful. the hotel is located in the best area of madrid
09.04.2025
We loved the Hotel!!! Beautifully decorated , rooms are spacious and the bathrooms are really big . We stayed in room # 400 , corner room very quiet with an inner courtyard view.
What a nice staff , we’re so pleased with the service and hospitality of all . Fernando at the front desk is an amazing person . Thank you for e urging and for making our anniversary #35 a memorable one in beautiful Madrid . Breakfast was very good and conveniently located inside the hotel . The outside terraza is BEAUTIFUL and view of La Puerta de Alcalá is stunning !
The only down side of the hotel, is missing a lounge bar with nice confortable couches where you can enjoy a drink inside the property . If you want a drink you need to sit outside (it was very cold when we stay at the hotel ) . I’m pretty sure that on warmer days will be nice !
We definitely be back to soon .
15.12.2024
This hotel is everything you need in a hotel.
This hotel is everything you need in a hotel.
Great location, comfy bed, friendly staff that help you but not in your face in a cheesy way.
Would 100000% stay there if we are in Madrid again.
04.12.2024
Wonderful hotel in the center of town. From start to finish the front desk staff was amazing! Welcoming every time we came in and no request was too big or small. I can’t say enough about how good every staff member was behind the front desk.
Housekeeping was also perfect. Twice a day they made up the rooms and were always accommodating with requests for extra towels or water.
The only part I was disappointed in was the spa. After weeks of travel I was looking forward to my first massage. I booked a day and a time that was wide open for appointments yet they started late, not a big deal but I had booked an 80 minute massage yet only received 50 minutes. They were apologetic but it did not meet expectations from start to early finish.
17.10.2024
The Puerta de Alcalá provided me and my friend’s with a magnificent stay! We had a wonderful time on our trip which was enhanced by the service and treatment we received at the hotel. The rooms were so comfortable and the amenities were of high quality and in great supply. The food was great. The Alcalá staff are simply the best. They responded immediately to any of my requests and were so polite and kind. I fell in love with Madrid and my visit and affection for the City were enhanced by my wonderful experience at the Puerta de Alcala!
10.10.2024
We were excited to try this new Marriott property. I guess they will get a lot of one-time visitors with the same high hopes that do not return. The hotel was recently updated but still lacks some comforts for travellers. Basics like water in the room. This is a standard at the most affordable hotels in today’s day and age. The room also had a glass door on the toilet so others get to see the person seated on the toilet which was awkward ;) and lastly while we don’t watch much tv when travelling during the current world issues, we want to stay updated and there were no English channels subscribed for by the hotel. Could be a five star stay with a little more attention to small details. Great location though and other than weird bathroom setup it was a comfortable room. No recognition of Bonvoy status. Feel like we got the worst room on the property. Stay away from room 407. Hopefully your experience is better than ours.
09.10.2024
I stayed in various hotels across cities in Europe- Brussels, Amsterdam, Paris; I found this hotel in Madrid to be the best in terms of hospitality. Person at the reception- Manuel, has been extremely courteous in advising me the best restaurants to have dinner and the usp of these restaurants, places to visit for tourist and shopping areas etc. He even helped me in arranging the taxis and that was great.

Additionally, Breakfast is amazing and it's too good for vegeans/vegetarian
21.09.2024
Such a gorgeous place to stay! Elegant rooms, inspiring bathrooms, great service from all the team (and special thanks to Manuel for his kindness & care of us, what a star) plus, what a brilliant location for the museums, galleries and good shops around Calle de Seranno. Who could ask for more?
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Frequently asked questions about Hospes Puerta de Alcalá

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book Dreamer Double room, Deluxe Triple room, Deluxe Double room, Deluxe Alcalá Double room, Deluxe Alcalá Double room with balcony, Double Junior Suite, Double Junior Suite with balcony, Grand Double Suite, Grand Double Suite with balcony in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 15:00, check-out is until 12:00.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a swimming pool?

No, Hospes Puerta de Alcalá, a Member of Design Hotels doesn't have a pool.

Are pets allowed at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, pets are typically allowed at Hospes Puerta de Alcalá, a Member of Design Hotels, but it's always best to call ahead to confirm.

How to get from the closest airport to Hospes Puerta de Alcalá, a Member of Design Hotels?

The closest airport is Madrid Barajas Airport, and it is about 13 mins from hotel by car (13.7 km).

What is the cancellation policy for Hospes Puerta de Alcalá, a Member of Design Hotels?

The cancellation policy for Hospes Puerta de Alcalá, a Member of Design Hotels varies depending on the type of room and booking conditions.

Does Hospes Puerta de Alcalá, a Member of Design Hotels offer airport transfer services?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels offers airport transportation for guests. We suggest you call ahead to confirm details.

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