The Principal, Small Luxury Hotels

Our stay at the Principal came at the end of our trip to Spain. The hotel is beautiful, from the stained glass windows in the spiral staircase to the grand lobby area, not to mention the rooftop area with sweeping views. I wish that I could remember the name of the gentleman who checked us in as he was such an integral part of our stay. He gave us a map upon check-in with personalized recommendations. I mentioned I wanted to check out the Loewe store and he contacted the store for us and we were able to skip the line and have the most wonderful experience in that store. His suggested location of good restaurants led us to a delicious dinner in a great restaurant. I would not hesitate to stay here again. The location was wonderful, the suite was large and the AC gets very cool. An amazing experience all around!

A great stay. The hotel is in a great location, right in the center. The room was perfect, overlooking the busy street. The room was very large with high ceilings and bluetooth speakers in the room. We enjoyed the turn down service before bed where they also left candies every night. The staff was extremely welcoming and helpful. The rooftop bar was not open during our stay however, we were able to go up there to watch the sunset.

I recently stayed at The Principal Madrid, and it was an unforgettable experience! This boutique hotel, nestled in the heart of Madrid’s vibrant Gran Vía, blends historic elegance with modern luxury. Housed in a beautifully restored early 20th-century building, the hotel exudes charm with its classic architecture and sophisticated interiors.
The rooms are spacious, impeccably designed, and equipped with top-notch amenities, including plush bedding and stunning city views. The rooftop terrace, Ático, is a true gem—offering panoramic vistas of Madrid’s skyline paired with exquisite cocktails and gourmet dining. The staff’s warmth and attention to detail made every moment special, from personalized recommendations to seamless service.
The Principal Madrid also boasts a rich history, having hosted notable figures over the years, which adds a unique layer of character. Its prime location makes exploring Madrid’s cultural landmarks, shops, and restaurants a breeze. Whether you’re visiting for leisure or business, this hotel is a perfect blend of heritage, luxury, and comfort. Highly recommend!

Staying here as part of our honeymoon trip and the hotel has been brilliant throughout. The staff are exceptionally friendly and efficient, the room is spotless and well appointed, and the location could not be better with everything within a walkable distance.

A few really nice touches by the front of house team as well to recognise our honeymoon trip which we have really appreciated.

All in all we would definitely recommend and would choose to stay here again for sure.

This is our family’s second time staying here. The service and cleanliness is wonderful! We really enjoyed our stay. Our room was cleaned meticulously everyday and it was amazing. Javier was so kind, welcoming and helpful. He greeted us with a beautiful smile and kindness every time we returned to the hotel. He always went out of his way to get the elevator for us and helped us with our bags when we arrived and left. Everyone at the front desk and bar area were also very kind. We hope to return for another visit in the future.

Me and my wife have been planning a trip to Madrid for a couple of years. We wanted to see the end of the welter España when we arrived at our hotel, we were pleasantly surprised the service was top-notch. When they showed us to our room, room was perfect and we decided to go downstairs and get us a snack and a drink before we start exploring Madrid the rooftop isn’t excellent place to have a snack and beer The view was great. The time trial of the professional bicycling race called the Welda España went right in front of our hotel. If you decide to stay here, make sure you have the breakfast. Excellent coffee, wide variety of fruit very sweet fruit.

Great Location in the heart of Madrid. Special thanks to our concierge Rico which provided us with some nice insights and places to visit. Always friendly and with a smile, 5 stars for his service. Than you

Very friendly staff, great location and lovely ambiance. We forgot our phone charger and by the time we got to the room after a welcome drink the team had dropped one off for us. Had a drink in the bar and the service was very hospitable, we didn't eat at the hotel but the restaurant looked great. Would definitely stay again.

We had two wonderful stays at The Principal this fall. The hotel is charming. The service is excellent. The public spaces are beautiful. The rooms are modern and stylish with very comfortable beds good bath products and amenities, although the less expensive rooms are a little small. The breakfast is fabulous. And the location is great. Easy walking distance to everything. We travel to Madrid frequently and will probably always stay there from now on.

The location is perfect. And the service is impeccable. . The rooms are cosy, even those facing the interior, which I recommend for those who want more privacy. The restaurant is very good with a very nice menu and the best thing is the terrace, ideal for a drink in the company of friends with incredible views of the Sky Line of Madrid.