AC Hotel Cuzco by Marriott

Rooms and prices































































































































Description
The hotel is an ideal place in the city of Madrid and offers visitors a warm welcome, pleasant atmosphere and very high quality service that will make your stay unforgettable.The hotel is located near Palace of Congress, close to the centre of Madrid.
Built: 1967
Renovated: 2005
Located on Madrid's Paseo de La Castellana, near the Cuzco metro station is a 5-minute walk from the stadium Santiago Bernabeu of Real Madrid FC, 2 km from the railway station Chamartín, 10 km from the airport.
The hotel has 319 rooms. There are non-Smoking.
Consists of one 14-storey building.
Accepted credit cards: American Express, Visa, Mastercard, Diners Club.
Pets are not allowed.
On the hotel territory: restaurant, bar, snack bar, wifi in public areas and is free, Parking fee, car rental, currency exchange, Luggage storage, Laundry service, dry cleaning, shoeshine, meeting, Banquet facilities, business centre
Attractions: fitness center, massage, tour Desk
For children: cot
The distance to the nearest airport is 10 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Private parking is possible on site (reservation is not possible) and costs EUR 30 per day.
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Coffeemaker
- Free Wi-Fi
- Internet
- Car rental
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Parking
- Parking nearby
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- First Aid Kit
- Babysitting and childcare
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: AC Hotel Cuzco by Marriott, Madrid, Spain, Review HD
Map
Reviews
I loved this hotel. I expected a lot before going as it is a Marriott hotel. I was not disappointed.
Comfortable bed, clean room, many seating areas in the lobby. A bar, and restaurant also in the lobby. Friendly staff everywhere on the hotel. Centrally located, and easy to get around either on foot or the Metro (close to the hotel).
Delicious buffet breakfast which was amazing. The cost I believe was 23 euros, but well worth it.
We had an amazing lunch meal in the lobby restaurant which was five courses and included a glass of wine or beer. Price: 22 euros each. I believe the special was between 12 and 4 p.m. Again, the food was delicious.
We made an error in our booking as I thought we had two nights here, not one. I had booked a different hotel close to the airport. It wasn't until earlier afternoon that the error was known. Hotel staff contacted us, and they were understanding. We were not charged extra, and we left as soon as possible. Very kind of them as it was my fault.
Lobby was clean and chic. With nice decor, relaxing to the eyes and even more relaxing to chill in.
Room is clean and tidy. Linens and towels white and clean with no smell. That's a good sign.
But the staff are not at all hospitable.
With such a nice and well equipped hotel it can do so much better if the they can provide good customer services and friendly employees.
Hotel Front Desk: Not a soul in sight after check in. There needs to be a Front Desk Executive present at all time.
Rooms: They are wonderful and spacious. Their shower is very good.
Frequently asked questions about AC Hotel Cuzco by Marriott
How much does it cost to stay at AC Hotel Cuzco by Marriott?
The cost of living in AC Hotel Cuzco by Marriott depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at AC Hotel Cuzco by Marriott?
Check-in at AC Hotel Cuzco by Marriott is possible from 15:00, check-out is until 12:00.