Hôtel Terminus Montparnasse in Paris

Friendly staff, clean room. Reason for the lower star rating is in the washroom we didn’t have a shower curtain for some reason which caused a mess of the washroom, and wether it was a train or airplanes, the sound would be felt and also heard every 10- 15 minutes. Kind of difficult to sleep if you aren’t a deep sleeper. Location is decent and close to eats + cafes, and about a 40 min walk to most of the major attractions in the city

I stayed for 2 nights the room was clean bathroom clean, reception very rude, Manager not bothered they care a damn about the customers. I was told upon checking in that bread’s was included irrespective of you have your vegetarian option or not. Upon checkout they asked for extra charge because the staff had changed. Upon bringing it up to the Manager she entered spoke and laughed with the reception staff and walked away carelessly. Im waiting for the original reception staff to arrive so that I could bring it up with her. I thought I had found a good place to share with friends and Families living in London but No I would not want anyone be treated like this. I’m completely dissatisfied. Hotels should always be of Good services about taking care of the guests with their utmost capacity. The extra charge of 2 days breakfast for 1 person was around €26 that’s not the point, but not resolving the issue not wanting to check with the other reception staff, was a service unexpected. All the reception staff had same attitude as if they come like a machine check in people send them off and are not bothered of anything else at all….. I’m having a very bad experience… They never disclosed the reception staff name, as she was off duty. I asked for her name to resolve it with her 2 days later after she came back from holiday but NO they refused. I have had a really Bad experience with this hotel. They think once a customer leaves they will never return it’s Paris ….people only come to visit may be but they are wrong some experiences lay a mark both ways …..