8.3
Excellent
31 $
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Mercure Firenze Centro in Florence

🌍
Italy, Florence, Via Nazionale 21/23 R
● Center: 740 m
🧭 Coordinates
26 EUR
Mercure Firenze Centro
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
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Age−7+
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Check availability
Classic Double room
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
150 $
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Family and Business Suite
Family and Business Suite
Private bathroom
Beds:
298 $
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Superior Double room
Superior Double room
Private bathroom
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Privilege Double room with balcony
Privilege Double room with balcony
Wireless internet, air conditioning and minibar
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Description

The Mercure Firenze Centro is an elegant 4-star hotel in the historic center of Florence, perfect for visiting the city, discovering the artisan shops or tasting the typical dishes of the many restaurants. The hotel is close to the Santa Maria Novella train station and a paid car park, convenient for those traveling by car. After visiting the city, enjoy an aperitif at our bar with private courtyard.

Close to Piazza del Duomo and the romantic Ponte Vecchio full of shops, Mercure is ideal for exploring the city and its great cultural heritage on foot: Santa Maria del Fiore, Brunelleschi's Dome and Basilica of San Lorenzo, Giotto's Bell Tower, the Baptistery and Palazzo Pitti. Visit the Uffizi Galleries, the Accademia and Bargello, with works by Giotto, Leonardo, Michelangelo, Raphael and Donatello

Florence are the cradle of the Renaissance and the architectural, cultural and artistic heritage attracts eight million visitors every year.

Hotel opened in 2015. In this hotel 85 rooms, 5 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western Buffet [Mon - Fri] 07:00-10:30 Open
    [Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress
  • Certification Details: License number: IT048017A1RIEWIOGS
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Smoke-free property
  • Heating
  • Security guard
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Fire Extinguisher
  • Upper floors accessible by elevator
Rooms
  • Soundproof rooms
  • Room service
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Languages Spoken
  • Spanish
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Beauty and wellness
  • Doctor
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets allowed (free)
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

MERCURE FIRENZE CENTRO 4* Флоренция обзор – отель МЕРКУРИ ФИРЕНЦЕ ЦЕНТРО 4* Флоренция видео обзор

Map

Reviews

Cleanliness
Amenities
Location
Service
18.08.2025
Traveling alone with my 11-year-old son, our overall stay was quite pleasant. With a busy itinerary daily, my priorities for a room were a large bed, quietness, no strange smells, a convenient shower, and the ability to wash small items (like shorts and socks). This room largely fit the bill. The downsides were the weak shower pressure and a sink that wasn't practical for washing my son's socks. On the bright side, there was a water dispenser and a coffee machine for unlimited drinks.
10.08.2025
good location and service, but lack of facilities.
02.08.2025
The bathroom design was poor, little place to separate clean and dirty clothes, the water flow was week, and the shower door cannot be closed tightly
12.07.2025
Stayed at Mercure Firenze Centro for two weeks. Very friendly staff. The cleanliness is very good. Perfect location as it is located 5 minutes away from Santa Maria Novella Train Station. Closed to nearby attractions by walking distance. The room space might be a bit small, however i got a room with balcony at 6th floor. I enjoyed my stay here and not hesitate for a return in future.
06.06.2025
Location is great, near train station, but everything else is not up to standard. Do not recommend this hotel at all. How is this a 4 star hotel? It should just be a 2 star or 3 star hotel. The rooms were run down, air conditioner not working, it was so warm at night! Complained to the staff but they insist that there is nothing wrong with their air-conditioner. We experienced blackout one of the night, and have to call the front desk for help. Took them more than 30 mins to resolve it and they still expect me to pay for the night stay. Toilet door cannot be closed properly, there is only 1 bottle of 2-in-1 shampoo and shower foam in the toilet. No hair conditioner, no toothbrush provided. The rack in the toilet was slanted down and I couldn't put my facial form on it as it kept dropping down because its slanting down. Housekeeping was horrible, they didn't even replace my paper cups meant for brushing teeth. Tissue papers were also not replenished. Bottled water provided in the room was not free and they didn't indicate nor inform beforehand. I was asked to pay additional 9 euros when I checked out of the hotel. Do not recommend this hotel. How is this even a 4 star hotel rated by others?! Ridiculous hotel and service.
25.04.2025
The breakfast is quite small and it over capacity which make having breakfast unpleasant
25.04.2025
Generally comfortable with complimentary drinks and nice coffee machine. Location is excellent. One of the worst things is the sink in washroom is totally not user friendly, in which it is difficult to get used (sometimes dirty ) water to flow away easily or we can pour water into kettle and water container (for coffee machine) efficiently. Daily cleaners are occasionally reckless and not fully clean the bathroom, in particular the shower place.
17.02.2025
Great place with great service, within 20 minutes walk you can achieve to most of ‘must go’ site seeing points. Highly recommend!!
22.01.2025
Rooms was large. We booked 2 rooms for 2 adults and 3 children, the larger room could actually fit 4 adults (there was 1 King bed + 1 Double sofa bed). Other than that service was normal, consistent for a hotel for tourists. The front desk employees tend to smoke at the outdoor courtyard next to the reception with the doors open causing the lobby area to smell of cigarette smoke. Location of the hotel was really great. Walking distance from Firenze Santa Novella train station and close enough to the touristic sights in Florence.
09.11.2024
This hotel has the best location with lots of delicious restaurants nearby ! It’s almost close to a number of attractions which made our trip more convenient. The staff is fluent in English and there’s an open area for guests to rest. Having a free water station and hot drinks machine are definitely a plus on top of the spacious room!
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Frequently asked questions about Mercure Firenze Centro

How much does it cost to stay at Mercure Firenze Centro?

The cost of living in Mercure Firenze Centro depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Mercure Firenze Centro?

The nearest sights are: Basilica of Santa Maria Novella (260 m), Basilica of San Lorenzo (270 m) and Florence Cathedral (560 m)

What are the check-in and check-out times at Mercure Firenze Centro?

Check-in at Mercure Firenze Centro is possible from 14:00, check-out is until 12:00.

Does Mercure Firenze Centro have a pool?

No, Mercure Firenze Centro does not have a pool for guests.

Are pets allowed at Mercure Firenze Centro?

Yes, pets are welcome at Mercure Firenze Centro, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Mercure Firenze Centro serve breakfast?

Yes, Mercure Firenze Centro serves breakfast for guests. Breakfast options include Western style.

How to get to Mercure Firenze Centro from the nearest airport?

The nearest airport is Florence "Amerigo Vespucci" Airport, located about 22 mins from hotel by car (7.8 km) away.

What’s the cancellation policy at Mercure Firenze Centro?

The cancellation policy at Mercure Firenze Centro depends on your room type and booking terms.

Does Mercure Firenze Centro offer airport transfers?

No, Mercure Firenze Centro does not provide airport transfers for guests.

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