The Westin Excelsior, Hotel

Rooms and prices











Description
The hotel is a stunning Renaissance Palace with cutting-edge interiors, perfectly in harmony with the unique features of the era. Offers elegant and comfortable accommodation and exceptional service to the Florentine tradition.
Location: on the banks of the river Arno in the historic Piazza Ognissanti in Florence, 900 m from Ponte Vecchio, next to the Church of Ognissanti, 500 m from the railway station of Santa Maria Novella and 10 km from Peretola airport.
Consists of one 5-storey building.
The hotel has 171 rooms.
Accommodation with Pets on request.
Check-in: from 15:00 Check-out: till 12:00
On the hotel territory: Parking fee, terrace, restaurant (diet menus on request), bar, currency exchange, Luggage storage, Laundry service/dry cleaning, meeting room, business center, Elevator, Breakfast room, Sala Caminetto
Attractions: fitness center, massage, Bicycle rental
For children: Babysitting on request, baby cot on request free of charge
Ideally situated near the historic Ponte Vecchio, this legendary retreat is deeply woven into the cultural and artistic fabric of Florence. With 171 exquisitely designed rooms and suites—many featuring private balconies and terraces—The Excelsior offers a refined sanctuary where heritage meets contemporary sophistication.Elevating the city’s social and culinary scene, COSIMO, the hotel’s rooftop bar and restaurant, invites guests to indulge in crafted cuisine and signature cocktails while taking in breathtaking 360° views of Florence’s storied landmarks and rolling Tuscan hills. Whether seeking intimate moments of reflection or vibrant gatherings, The Excelsior is where history, artistry, and modern luxury converge to create unforgettable experiences.
Hotel opened in 1855.
The distance to the nearest airport is 10 km.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs
- Service Animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: DinersClub, JSB, Visa, AmericanExpress, MasterCard, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Nightclub
- Parking
- Parking nearby
- Spa tub
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Kids' TV Networks
- Pets allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Hotel The Westin Excelsior Florence (Deluxe Kingsize) Hotel Inspector #hotelinspector
Map
Reviews
Due to my platinum status, I was upgraded to an Arno view room, and I must say everything about it was stunning. The room, the view and the little touches that the team has put into making our stay memorable.
Location wise it's perfect, since it's located in the middle of town. You can easily take a stroll around Florence, and there were lots of restaurants nearby. We had a few drinks at the bar and the service team were very friendly and efficient.
Breakfast was good as well, they had a small section of Asian food, which is quite rare in Europe.
All in all, it's a worth it place to stay if you could afford it. One of the better hotels in Florence.
My son has a severe egg allergy and the staff went above and beyond making sure everything was safe for him! Moreno, at breakfast, knew about his allergy before we even told him about needing extra care with our food. Talk about service!!!! He remembered our order each morning for my son - as they had to get food from the back kitchen to avoid cross contact. He was always so kind and helpful! We truly appreciated his service each day! We utilized room service a lot too and they were excellent - from the staff who took our order to the waiters who dropped off our food, everyone verified the food was without egg even without us asking.
The concierge was excellent as well helping to arrange tours for us.
We will recommend this hotel to anyone we know staying in Florence.
The service the staff delivered makes us want to come back to Florence just to stay here again! Thank you so much, Westin Excelsior!!
Frequently asked questions about The Westin Excelsior, Florence
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near ?
The nearest sights are: Basilica of Santa Maria Novella (370 m), Santa Trinita (430 m) and Basilica of San Lorenzo (690 m)
Which room categories are available in the ?
You can book Deluxe Double Guest room, Deluxe Arno River view Double Guest room, Premium Double Guest room, Premium Arno River view Double Guest room, Penthouse Double Guest room, Arno River view Double Junior Suite, Classic Double Junior Suite, Panoramic Double Junior Suite, Belvedere Arno River view Double Suite, Presidential Arno River view Double Suite, Grand Deluxe Arno River view Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.
Are pets allowed at The Excelsior, a Luxury Collection Hotel, Florence?
Yes, pets are typically allowed at The Excelsior, a Luxury Collection Hotel, Florence, but it's always best to call ahead to confirm.
How to get from the closest airport to The Excelsior, a Luxury Collection Hotel, Florence?
The closest airport is Florence "Amerigo Vespucci" Airport, and it is about 21 mins from hotel by car (7.2 km).
What is the cancellation policy for The Excelsior, a Luxury Collection Hotel, Florence?
The cancellation policy for The Excelsior, a Luxury Collection Hotel, Florence varies depending on the type of room and booking conditions.