The Excelsior, a Luxury Collection Hotel, Florence in Florence
Rooms and prices
Description
The hotel is a stunning Renaissance Palace with cutting-edge interiors, perfectly in harmony with the unique features of the era. Offers elegant and comfortable accommodation and exceptional service to the Florentine tradition.
Location: on the banks of the river Arno in the historic Piazza Ognissanti in Florence, 900 m from Ponte Vecchio, next to the Church of Ognissanti, 500 m from the railway station of Santa Maria Novella and 10 km from Peretola airport.
Consists of one 5-storey building.
The hotel has 171 rooms.
Accommodation with Pets on request.
Check-in: from 15:00 Check-out: till 12:00
On the hotel territory: Parking fee, terrace, restaurant (diet menus on request), bar, currency exchange, Luggage storage, Laundry service/dry cleaning, meeting room, business center, Elevator, Breakfast room, Sala Caminetto
Attractions: fitness center, massage, Bicycle rental
For children: Babysitting on request, baby cot on request free of charge
Ideally situated near the historic Ponte Vecchio, this legendary retreat is deeply woven into the cultural and artistic fabric of Florence. With 171 exquisitely designed rooms and suites—many featuring private balconies and terraces—The Excelsior offers a refined sanctuary where heritage meets contemporary sophistication.Elevating the city’s social and culinary scene, COSIMO, the hotel’s rooftop bar and restaurant, invites guests to indulge in crafted cuisine and signature cocktails while taking in breathtaking 360° views of Florence’s storied landmarks and rolling Tuscan hills. Whether seeking intimate moments of reflection or vibrant gatherings, The Excelsior is where history, artistry, and modern luxury converge to create unforgettable experiences.
Hotel opened in 1855.
The distance to the nearest airport is 10 km.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs
- Service Animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: DinersClub, JSB, Visa, AmericanExpress, MasterCard, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Safe (in room)
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Nightclub
- Parking
- Parking nearby
- Spa tub
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Kids' TV Networks
- Pets allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Hotel The Westin Excelsior Florence (Deluxe Kingsize) Hotel Inspector #hotelinspector
Map
Reviews
Service and all respects in the hotel is extremely professional and friendly. The lobby is beautiful and relaxing. The location is wonderful. The food is average, nothing better than that. Highly recommended Hotel.
We also want to thank Manager Petra, whose thoughtful leadership and empathy made our experience even more special, and the tall gentleman at the concierge desk, who provided excellent recommendations and gracious assistance throughout our stay.
The hotel’s location is simply the best—right in the heart of Florence, just steps away from the city’s most beautiful landmarks. The combination of outstanding service, comfort, and location made this one of the most memorable stays we’ve ever had. Highly recommended!
from the first day I emailed the hotel about making sure both my rooms were adjoining, the staff was on the ball.
even after getting my Reward upgrade they still made sure the rooms were adjoining.
We walked from the train station to the hotel and the staff saw us coming down the street with luggage, they did not walk, they ran to us to help. It was an Unbelievable welcoming and it did not stop then.... (Tip Get a cab the walk its not as easy as it looks)
The front desk staff was incredible, they even walked us to the room. The room was spotless with and endless amount of amenities including a gift of lemon biscotti...
We unfortunately only stayed one night as we are now heading to Rome. The one night stay did not make a difference. We were treated like Royalty.
Hallways are so wide
rooms are beautiful and spacious
staff is 5 star
Location is perfect
View is top notch
I want to sincerely thank Every one of the staff for making my family feel special on our first trip to Florence
Nowhere was too far to walk.
The room was amazing and the surroundings were magnificent.
The staff were fantastic and the bar area was amazing with a live Piano play on each evening.
We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom.
Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence.
Due to my platinum status, I was upgraded to an Arno view room, and I must say everything about it was stunning. The room, the view and the little touches that the team has put into making our stay memorable.
Location wise it's perfect, since it's located in the middle of town. You can easily take a stroll around Florence, and there were lots of restaurants nearby. We had a few drinks at the bar and the service team were very friendly and efficient.
Breakfast was good as well, they had a small section of Asian food, which is quite rare in Europe.
All in all, it's a worth it place to stay if you could afford it. One of the better hotels in Florence.
Frequently asked questions about The Excelsior, a Luxury Collection Hotel, Florence
How much does it cost to stay at The Excelsior, a Luxury Collection Hotel, Florence?
The cost of living in The Excelsior, a Luxury Collection Hotel, Florence depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near The Excelsior, a Luxury Collection Hotel, Florence?
The nearest sights are: Basilica of Santa Maria Novella (370 m), Santa Trinita (430 m) and Basilica of San Lorenzo (690 m)
Which room categories are available in the The Excelsior, a Luxury Collection Hotel, Florence?
You can book Deluxe Double Guest room, Deluxe Arno River view Double Guest room, Premium Double Guest room, Premium Arno River view Double Guest room, Penthouse Double Guest room, Arno River view Double Junior Suite, Classic Double Junior Suite, Panoramic Double Junior Suite, Belvedere Arno River view Double Suite, Presidential Arno River view Double Suite, Grand Deluxe Arno River view Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The Excelsior, a Luxury Collection Hotel, Florence?
Check-in at The Excelsior, a Luxury Collection Hotel, Florence is possible from 15:00, check-out is until 12:00.
Are pets allowed at The Excelsior, a Luxury Collection Hotel, Florence?
Yes, pets are typically allowed at The Excelsior, a Luxury Collection Hotel, Florence, but it's always best to call ahead to confirm.
How to get from the closest airport to The Excelsior, a Luxury Collection Hotel, Florence?
The closest airport is Florence "Amerigo Vespucci" Airport, and it is about 21 mins from hotel by car (7.2 km).
What is the cancellation policy for The Excelsior, a Luxury Collection Hotel, Florence?
The cancellation policy for The Excelsior, a Luxury Collection Hotel, Florence varies depending on the type of room and booking conditions.
