Meliáo Mini-hotel

1. No one took the luggage when we got off the car at the hotel, and no one asked us to come
2. Only one room card was given, and they said there was a problem with the computer system
3. The wireless network did not work when we arrived at room 240, and we logged in many times according to the wireless account and password given by the front desk
4. Brand new room, but the room smelled bad
5. I called the waiter, and 4 groups of people came. They didn't understand English, and they pretended to be stupid. No one understood, and communication was difficult
6. He said there was a smell, and he looked at the back of the TV, but didn't solve the problem. Finally, he took a spray to solve the smell
7. Because room 240 had a strong smell, we wanted to change rooms, but we were changed to a smaller room than the original one
8. The changed room 208 was a double bed with two single beds combined. There was a big gap in the middle when we slept in the middle of the night, and it was very uncomfortable to sleep
9. The elevator had a strong smell, which made me uncomfortable
10. The five-star hotel has low floors, with a total of 5 floors
11. There was no wireless network in the room, and the mobile phone I used had its own network
12. There was no scenery outside the building, and some construction was going on, which made me feel very depressed
13. The shower does not have facilities for placing your own bathing supplies
14. There is no sign for hot and cold water in the shower
15. The shower head is too high and the water outlet is blocked by more than 50% and has not been cleaned for a long time

They have the worst services. I paid for breakfast but I do not for some reasons the reception did not book our breakfast. He did not provide me a receipt. They said you do not need it as in the morning the person at the restaurant can see in the system. So, I trusted him and I gave money cash. In the morning they said that I had not paid for breakfast. It was very frustrating as we were on holiday and they ruined our day. We went to reception and they said they do not see anything and they asked me to pay again. After a few discussions, I told them check the security camera. I provided the time when I paid the other receptionist a day before. They checked with manger and said it is ok. No need to pay. Their behavior was like they were doing me a favor for something that I already paid. The worst hotel ever.

The good: clean, excellent location, friendly front desk staff.

The bad: the most poorly-designed hotel room I have ever stayed in, worse amenities than the cheapest motel (details below)

The bar was understaffed and rude; one evening I asked for a glass of chardonnay six times over the course of two hours before finally getting it, and when I asked another server after the first 90 minutes she condescendingly said that anything I ordered MUST already be on its way and walked away.

I also got a second degree burn on my hand trying to get eggs from the breakfast buffet so be careful with those heat lamps.

This is a two star €60 hotel and I can't imagine why its price or rating would be any higher than that.