Dream Hill Business Deluxe Hotel Asia

Very impolite staff even the guy did not know how to deal with a guest. He was yelling at me.
It was 10th of October 2023

I have been there for one month due to work purposes but I must say first few days I really liked it. But as days were going i was experiencing few things bad. This Hotel is not good for tourists because only few people speak English and then people in restaurant were not friendly. Technischen doing something at the door and without informing you beforehand and you just hear voice and you open and he shocked and can not explain what he was doing because he doesnt speak Eng. I had to complain multiple times at reception to get my room clean or atleast to get dirty glasses changed but didnt happen anything so i had to write an email to sales manager. The technischen person had to repair something at the roof but he couldnt and just paste tape on it ans that thing fall off the very next day 6 in the morning and i was scared. With that i just want to say i could be standing under it. At last the main important thing which made my to leave Hotel was they provide me wrong bills. I have paid more than i was told to pay at the starting and till have been provided the bill with wrong amount. I dont have evidence of last payment done by me which was more than i was told. This is so disgusting.

I've stayed here 3 times. I put up with some shortcomings because the price was extremely cheap, but on my final visit prices had doubled and so had the shortcomings! I am aware that all the hotel prices in Turkey have gone up so this is still one of the cheapest and was full. I wish I'd moved, my sleep was disturbed every night by the TV, and talking in the next room till the early hours, plus a loud disco party in the ballroom above one night. On previous visits the room had at least been clean, apparently they have a shortage of cleaning staff at the moment, and the bath was icky. To be fair they did send a cleaner up straight away to do the bathroom and the staff are lovely people, very helpful. But if you can afford it I would stay elsewhere.

Extremely rude staff along with GM!!! I have to reset my key everyday which was to embarrassing. Someone went through my personal belongings. A long hair guy knocked my room in the middle of the night. I was awake and I reached the door as soon as I open the room his hands where on my door with a key to unlock the door. He said something in Turkish and left quickly. I complained the front desk noone listened. My stay was for 12 days and I had to leave hotel on my 2 day. Please if you are from Russia or England do not book this hotel.