Royal M Hotel Abu Dhabi by Gewan

Fabulously awesome

Staff were really friendly and hotel overall was great. However, I will say that the service was appalling. Particularly the room service. Several times over several days, I had called up as not mugs were put in the room, radio didn’t work, no spoons/stirers were there (for example), but no one came. Two times I had to go down to the desk and ask personally and other times, I just forgot about it. This is just a few issues we had.
My thoughts and opinions were shared with staff on checkout and an apology was given, but a good will gesture would have been nice, particularly since I had a list of bad experiences.

Got a free upgrade from the hotel, hotel is clean and service is good!

One of the finest hotels I’ve stayed at in Abu Dhabi, excelling in cleanliness, hospitality, and service. This hotel truly deserves seven stars.

Most of the rooms have electric issues.

Pool not deep at all, water reach your hips only when standing up.

Night time very dead and boring, there is no entritenment at all, at 9pm you are in a deep sleep alteady😴.

No beach at the hotel, you have to travel 30mns by bus to an empty public beach.

Private or women beach only you have to pay a lots money and its Thursdays and Fridays, not in the area at all.

The food almost the same every day except Saturdays you have a very good varieties.

Drinks not everything allowed, even if all inclusive.

No food allowed at the pool area or rooms, extra charges applies.

No ice-cream served, even that the weather is super / extremely hot.

Drinks and food stopped at 11pm!

SPA EXTREMELY EXPENSIVE AND NOT THAT GOOD.

OUTSIDE THE HOTEL NEXT DOOR, OTHER SPA THAT IS GOOD AND HAS RESONABLE PRICES.

The sweets and the cakes are so yummy and delicious, especially the syrian knafa.

The staff are so friendly and happy to serve you especially Ahmed Elsayed, Omar, Salma, Christine, Saad de big chef, the Syrian, Moroccan, and Egyptian guys, Suleyman, Buba, Allen, Idriss and all others, sorry if I can't remember all the names.but
all the staff are very good and super nice 💞

Hope this can help you to have an idea before booking.

Situated on a peninsula, no infrastructure behind the HOTEL, you have to take a taxi to the city. They take you to the beach by boat in 15 minutes, the beach has free equipment, there is a swimming pool, a bar. The rooms are light-coloured, modern, beautiful. The food is good, it is better to take FB/ALL.

Great hotel. Location in the city center. Great pool, though a bit shallow for an adult, but it pays off with a great view. They clean every day, though there are few Russian speakers. Average food. No animation, but a girl plays the harp in the evening.

Our stay at Royal M Hotel was absolutely amazing. Our room was spacious and comfortable with a waterfront view. The breakfast spread included a variety of international and local cuisines and it was totally worth waking up early for. The outdoor pool is massive and overlooks the water, despite being hot, we loved being in the pool. 5 stars for the attentive and personalized service.