Where to stay with pets in Bansko

I don't liked that the TV doesn't work

There are some stuff broken in the room, so the room is not really maintained, however room service is good. Some of the hotel staff are nice and some not so much

The location of the hotel is bad, 15 minute walk from the lift and the shuttle is not frequent enough and too small

The banya spa was very pleasant and relaxing after a long day of skiing with free bus from and to organized by the hotel (free entry if you stay more than 5 nights)

Really enjoyed our stay for a week, lovely warm hotel, large room, comfortable bed, our room was nice and quiet, staff were very friendly and approachable, good choice of food and drinks for breakfast, superb location for centre of Bansko and Gondala

It was a pleasant stay. Good location both for skiing as well as a walk in the center, friendly staff, many food options at the buffet, nice spa area....everything at a resonable price. I recommend it!

Holtes is located in a fantastic location within walking distance of the ski lifts, and the food is delicious. However the hotel itself is quite old, and the rooms are not up to par

The restaurant has also been refurbished and has a great selection of really nice food. Oh, and don't forget to check out the Juice bar 👍 Lots of improvements since we were last here

There's a ski room with rentals or free dryer if you bring your own equipment. You can buy the ski-pass at the hotel too, to avoid the que at the main lift

Nice hotel. A bit old-fashioned but clean and convenient. Swimming pool and Sauna. Decent breakfast selection

Great Apart-hotel. Nice apartment with balcony and a great view, staff nice and efficient, lovely pool & sauna complex, gym, nice outside space, child friendly. Close to gondola and town. Would definitely recommend.

A hotel that offers more than you pay. The location is two or three minutes on foot from the cable car. The food we had included (breakfast and dinner) was excelent, especially the dinner, and very diverse

Rooms are basic as expected, however perfectly adequate and clean. Service was great, nice people. Location within town for Gondola access was great. Good value for money, I recommend this hotel.

One of the best hotels in Bansko! Wonderful atmosphere, homemade food, fantastic people and service! Location is just perfect!

Good Hotel! Not a lot of bad to say. Staff are very friendly and helpful. Relaxation centre is lovely after long day skiing. Good selection for breakfast also. Good location too only 6 min walk from Gondola

Small but nice & very complete relax zone (little warm swimming pool with jacuzzi area, sauna, salt cabin, infrared cabin, steam cabin, free for guests) But mostly pleasantly surprised and very satisfied with the cosy restaurant, the well presented buffet breakfast and especially diner with delicious choises of various freshly made dishes daily

All personal and the couple who run the hotel are extremely efficient, friendly and helpful, congratulations for your good management 👏 After many years coming to Bansko, we are very happy to have found this little "gem" to where we will be very gladly coming back next year!

Highly recommend staying here if you are in the area. The staff will make you feel like friends and are very helpful. The room was comfortable and the breakfasts were great. Next time i will have to try the dinners too

Location is good, a few minutes walk to the gondola. Excellent service, we enjoyed the pool, sauna and massage services. The rooms are nice and clean, but with very thin walls, we could hear the neighbors very clearly

Great hotel,very clean, love the sauna and pool. Excellent breakfast. Staff very nice and helpful . Great location only a short walk to gondola, and bars. Would stay here again.

Beautiful traditional Bulgarian experience. More the place if you want a nice relaxing trip. The food was brilliant, great spa and in a great location close enough to the gondola

Great locationtata. Great spatata, very friendly stafftata and cleantata

There was plenty to do there; the spa facilities are good, there is a fun games room/arcade, a bar, restaurant and plenty of chilling areas with open fire places. The food provided with the room was excellent

The staff are friendly and helpful. The food here is pretty good and the rooms are nice with a bath and shower, mostly they have verandas. Theres a dude who can do massages, theres a pool, a sauna and a gym

This hotel has a wonderful location and great facilities, my family and I always love to come here at any point of the year. My favourite part is the spa and it is something amazing

Thank You team at Kempenski Grand Arena Bansko. Beautiful location and very accommodating staff. The Spa facilities are great and food choices are fantastic.

Aynur, who has made our holiday even more beautiful since the day I arrived at Kempinski Hotel, with her friendliness, immediate fulfillment of our requests, and even with her positive energy

Right next to the main gondola, in the heart of Bansko! Literally a 20metre walk from the Gondola from the hotels own ski storage area on the lower floor

I was really happy that a hotel like Kempinski, which already provides professional service, employs such professional staff

All staff helpful, but we have had exceptional service from Veselina Yakubova, who always responds to our requests promptly and positively

The best view ever. Perfect location and nice apartments for relax. Pools and spa as well Great service.

Many facilities including pool table, pinball machine, Olympic style swimming pool, sauna. Jacuzzi massage parlour, bar and restaurant. There is also a FREE shuttle bus service which runs constantly throughout the day

WOW, Premier Spa centre and hotel, with the most MAGNIFICENT views of the local golf courses PLUS really AWESOME views of the Mountains, all seen from our south facing verandah

Stayed there for a company event. Rooms were very nice decorated and clean. Restaurant is well organized and the food is tasty. Very nice and flexible personnel. The hotel manager was always there when we needed her

Very good hotel with big rooms, clean, good WiFi, good breakfast but far away from the center of Bansko (about 12 km) and the connection with the shuttle bus wasn’t very often .

Very comfortable and large reception area. There is a ski shop in the spa centre which even does training as well as equipment hire. We came for a month in mid February

The rooms are clean and the location is perfect, giving you peace and quiet, while you are still really close to the town

Not that good on the cleaning side. The apartment that we stayed is located in building "D", it is spacious enough for a family with maximum 2 children

The good thing is that it is next to the pool, and the activity park. Also they lets us stay with our dog

Amazing hotel with great staff who are happy to help. The theme is very cosy and makes you feel at home

A quite nice hotel that definitely needs renovation! The rooms are spacious bit outdated, the mattresses are quite old and the couch is really hard, my daughter woke up in pain

Be careful if you decide to visit it during summer, there is no air conditioning at all in the hotel nor in the rooms. We were on the 6th floor and the rooms were like a sauna

We stayed for four nights at this marvelous hotel. The rooms were delightful, consistently clean, always warm. The staff was friendly and always ready to assist, while the breakfast offered was outstanding

Rooms were spacious and comfy. Only minor complaint was walking back up hill after a hard days ski. I found out on the way home there were shuttles to take you there and back from the hotel

This place is the best! It is so comfortable, you will sleep like a rock in those huge beds. The design is one of the best I’ve seen ever

Amazing hotel (apartments or studios), big apartment room, two TVs, shower, bath, kitchenette, big closets. Hotel is 7 minutes walk to the ski lifts and to the centre, no need for taxi

This place is one of the best places to stay if you visit Bansko and you are keen on good food, comfort, and excellent service.

The hotel and the rooms are designed with style! The rooms are wonderful, all the commodities are great! The SPA is just perfect! 3 saunas, pool with view to the mountains

The team does everything they should to ensure proper distancing, perfect hygiene, and smooth organization of the group activities. Thank you for making our vacation feel the way it should

There’s so much to love in Lucky Bansko. I don’t even know where to begin! From the luxury SPA procedures to the evening room service with goodnight chocolate - it is a place of pure sweetness and delight

Partly work, partly to relax, the hotel was great all along. Visited in the summer's jazz fest, I would stay in this hotel again. Staff are great and service is excellent

We had our doubts before booking in Bulgaria, as we’ve heard some rather alarming stats about the pandemic situation here

The hotel from the category of expensive but it is fully consistent with its price. The staff of the hotel always with you zdorovitsa, even if you've already met

A good-sized swimming pool welcomes you with underwater music, artificial current for training and plenty of massaging nozzles *the hotel is very child-friendly, so early and late hours are preferable for visiting the spa

Very nice Hotel, reception staff, managers and spa staff are very friendly and polite. Girls in the restaurant are very unprofessional and rude. Great spa area, nice lobby bar and location is quite but good

We also had the please of having a wonderfully friendly cat gracing us with its presence during meals :) The purring was top quality :)

Not all rooms have a balcony so request in advance. Good location for hicking, skiing e

I spent five days here in August. Among the positive things: the cozy rooms and the service, the hotel staff and reception, WiFi available, parking included and the possibility to bring a pet with you

Long story short - an okay experience. The location is more than amazing, the view and surroundings were breathtaking. The room and enviroment were great, but nothing too special

Superb! Clean, comfortable and spacious! Nice pool with plenty of SPA facilities and procedures! Delicious, various and enough food! Friendly and responsive staff! Great children activities! A real bargain for what we received! Will visit again with pleasure for sure!

You have more than enough food for breakfast (I guess the dinner was also good since we had a half board) and the lobby had a special vibe. The hotel is worth visiting, I highly recommend it, everything was top quality

It has a swimming pool, gym, sports room and a double sauna (only one was working during my stay) attached to the hotel. It's riverside location in Bansko is ideal

For Bulgaria the hotel is of good quality. Delicious food, polite staff. The rooms are already a bit where something in need of repair. Jacuzzi not working. Gym is purely symbolic. To the ski lift 1.2 km away.

Nice hotel with hospitality warm place nice stuff good service drinks and good food . Value for money !!!

Great hotel ! 5 out of 5

Great accommodation! The room was clean, warn and a kind of modern style! Also, I would like to thank hotel's staff who helped on any question

It’s not what it used to be few years ago. Prices have gone significantly up, the level of service have reduced. Food is mediocre, there are cracks on the walls, wallpapers are torn, carpets with stains.

Great place for vacation! Loved the view to the mountain from the complex! The houses are very cosy and we'll done, however they need some renovation as there were some broken pieces of the future around the house

Beautiful hotel with beautiful views! Tastefully decorated apartments and villas. Spa and pool are great - the pool is excellent for children and people who can’t swim as it’s not deep. The jacuzzi has mountain views

Clean SPA and warm water in the pools. Food at the restaurant is delicious and has enough options. Swimming clothes and accessories in the Spa area, which is a plus if you come unprepared and/or with a small kid

The bathroom is very big and nicely done and it was nice that had view to the mountain from the big windows. It would be perfect if the kitchen is equipped with bigger fridge and some stove and microwave

Children can play in a specially decorated area, sometimes under the care of an animator. The ping pong room is a great bonus. All in all - the hotel provides high quality breaks for all ages

Truly outstanding service! The team are the best! So helpful and nice always. Good food, good views, good location! Great for big groups or small families. They will make it work with a smile on their face!!!

The staff are all friendly and helpful. Our room got cleaned every day. The spa is just amazing especially the relaxing room with the heated spa bed and automatic soothing music. Food was very delicious and fresh

Beautiful hotel, surrounded in nature! We spent there one week with two little children. The staff was amazing!!! Very kind and generous with the children. Food was great! They use fresh local products

Everything good except they don’t fix your room when you walk in the room. It’s warm. Everything is unplugged. You have to plug everything. The breakfast is the best will definitely come back.

A unique place with a breathtaking views and very friendly staff. Really living up to the their moto of Home away from home. Very large rooms, impeccably clean and a nice spa area

A favourite place for our children with outdoor and indoor playgrounds and the very warm inside pool

Very nice place. The service and the spa were excellent. The food in the restaurant was great and there was a wild variety of dishes.

4/5 hotel, the food was very good with alot to choose from. Snack bar was ok but could of done with more options. Good location 👌

This hotel truly has everything you need for a perfect stay. I highly recommend it and will definitely be back!

Everything was brilliant, spa was great,food was amazing,room was big and comfy. 100% would visit again!

The hotel is not well adapted for disabled people. The luggage is hard to get to the room due to missing ramps and well placed elevators.

My assigned double bedroom apartment room was in the "old" quarters - didn't look like advertised at their site and amenities were old

Breakfast was like everywhere else, range of variety,not too crowded. We really enjoyed the spa area which was really quite. Bonus for steam room!! 5-7min walking to the centre and parking around the hotel

We spent 4 nights at the hotel and we had a great time. All the 3 receptionist s were welcoming and helpful. Our room got everything what needed:comfy bed tv, fridge, balcony and a great size bathroom

Room was great, 2 bedroom apartement (108) with living room, 3 balconies, 2 bathrooms. Try "Delicious Fries + Ribbs". Room was cleaned every day, toeel change every 3 days

We were 2 couples and we stayed for 7 nights. Breakfast is ok, bot so much variaty but something new every day. Good ti get a nice start before hiting the slopes

decent pool, Turkish Steam Bath and Jacuzzi all included in the price :)

It is 3 star hotel, but the staff was helpful all the time. The ski bus was driving daily no matter that for 2 days I was the only passenger. The food was classic Bulgarian nothing special

The rooms are spacious, warm, there is a small kitchen, warm floor at the entrance and in the bathroom. The personnel is friendly and helpful. The location is great, they are close to the ski lift

Great staff willing to help at all times. Excellent cleanliness and the apartments are nicely furnished and the kitchen has everything you need. The breakfast and dinner were also quite good! Definitely recommended!

Great experience! We booked an apartment for 4 nights, it was very clean, new furniture, kitchen with all utilities. The host was very friendly and nice. And the place is very close to the ski slopes

My only minor gripe would be the breakfast, there is not much choice of dishes, but the available ones are tasty. Overall, this is a great place to stay in Bansko

It was great. Very close to the ski lift. Super clean. Quality and good service.

Well priced and maintained property. Beds could be a little more comfortable but for the price you can't complain. Shame the tv's are only in Bulgarian. Also it's very close to the gondola 😁

Very much enjoyed staying here with a very friendly host and great, affordable food. The place is slightly far from the ski lift but a cheap taxi or 20 min walk will get you there

First ever taste off Bulgarian cuisine. The vegetarian option was spectacular! Bean soup with peppers and tomato source sounds dull but it was not.

It is also in the cheaper and less noisy part of Bansko

Lovely and cozy place. The owner George speaks greek too, the hospitality was very good. About a quarter minutes walk to the gondola lift.

Very good host, cheap and worth it.

her husband makes really delicious foods for dinner, so tasty and generous with huge portions ! Great location at an unbeatable price !

Friendly staff . Great location

Rooms were clean, spacious and had a more traditional look (remember, it's not England's version of 3 stars). I liked how the bedrooms were furthest from the corridor so you shouldn't hear other guests

Spa area is pretty standard, does what it needs to do - helped with our aching muscles after a day on the slopes. It is a 10min walk from gondola, and we were carrying all our gear with us

Sanjo and his lovely family were very helpfull during our stay. Good place to stay, all nearest amenities are available.. lovely food and drinks. Thank you so much 🥰

Staff were great, they were friendly and went the extra mile for us when they didn't have to, that's what makes them 5 stars. Food was fine and drinks cheap

Very good value in September. Located close to the station if you arrive by the train.

Small guest house, convenient location and very nice housekeeper.

The guesthouse offers very good-value. The rooms are very basic but tidy and equipped with everything you might need. The service lady only speaks Bulgarian but you will get along with a bit creativity

The bathroom is very basic but clean and is equipped with a hairdryer, no shampoo though. The guesthouse lies downtown, you need 15 minutes to the center and 20 minutes to the ski-gondel

WONDERFULL PLACE FOR REST AT BANSKO :-)

The guesthouse has a nice terrace

For those seeking relaxation and rejuvenation, Le Spa Wellness Centre is a sanctuary of tranquility, offering an array of treatments including massages, jacuzzi, Turkish/Steam Bath, and more

The hotel is wonderful, we loved everything about it, the staff and service, the food, the spa, especially the outdoor pool, the room was spacious and super clean. Definitely coming back.

Great hotel. Big rooms. Great staff. The coffee prices are a bit high. Bit over all great choice.

Had a marvelous four-day break at the Premier Luxury Mountain Resort! Everything was superb - accommodation, food quality and quantity, the personnel

Especially the staff made every effort to make our stay an experience to remember! Special kudos to Ivana and the masters of cocktail, Georgi and Georgi. We will definitely come back!

Unwind with a signature cocktail at Nectar Lobby Bar, or soak up the sun at the outdoors seasonal Pool bar while sipping on refreshing beverages. The hotel boasts a range of amenities designed to cater to every need