Where to stay with pets in Bansko

The room was comfortable and clean, but the interior and amenities felt a bit dated and not quite at the 5-star standard I was hoping for. The spa and wellness area was decent, but nothing exceptional

We would definitely go back, but if we did, we would hope that they significantly improve their allergy processes!

I stayed at Premier Luxury Mountain Resort in Bansko with high expectations, given its name and rating. Overall, it was a pleasant experience, but I can’t say it lived up to the “luxury” label

The staff were friendly and professional, and the location is great — close to the mountain and the town center

We arrived late at night, missing the dining service but was surprised to find fresh fruit, drinks and snacks in our fridge and a meat and cheese salad plate each, really appreciated

The room was very warm but we were able to turn the temperature down. The shower was excellent and hot. Nice to have the little extras, bath salts, dressing gowns and slippers

The rooms are clean and the location is perfect, giving you peace and quiet, while you are still really close to the town

Liked · Location, navigation - perfect. Amenities, comfort - wonderful. Disliked · No air conditioning! There are no cosmetic stands in the shower cabin + there is no shower head in the bathroom, and one small handset

Not that good on the cleaning side. The apartment that we stayed is located in building "D", it is spacious enough for a family with maximum 2 children

The good thing is that it is next to the pool, and the activity park. Also they lets us stay with our dog

So if one wishes to move around more in the village better choose one of the hotels there, which are pretty much in the same category

This was an Amazing Holiday in Bansko especially in this Hotel. Great Staff in which I also have to mention: Georgi, Mitko, Toni. They were really nice and Professional

Upon arrival at the hotel we arrived around 10pm which was quite late check in was easy enough however the receptionist seemed to like she didn’t want to do any work!!! However cause we paid for half board she offered us some sandwiches to be brought up to the room which was nice we were on the 3rd floor and there is 1 lift which isn’t exactly the quickest the floor motion lights take a while to turn...

We've been going to this hotel for 10 years and this was the worst cleaning. This year food was much better than last year. Pool is finally fully renovated (last year it was still work in progress)

The breakfast was amazing, the location a 5 minute walk to the gondola, the pool is open in limited hours (its not that great either). It wasn't a good and relaxing experience for us we can't recommend staying there

The location and the Food are the only good things about this hotel

The staff were nice and helpful. The spa and pool are a great asset too, along with their staff and good priced treatments. Food was very tasty and a good selection, but if you only like uk food it will not be for you

Top level restaurant: every day for dinner new dishes, all products are good and excellent quality, all products are natural. On the third day stopped myself and did not eat extra

Perfect venue and amenities, great food. Great view, fresh air and all spa goodies make it a perfect place for a summer or a winter snowy vacation or an stress-free visit 2-3 times a year

This is our favorite hotel in Bulgaria. The surrounding nature is beautiful, the rooms are nice and cozy. The hotel is clean and the facilities amazing, especially the spa with the hot outside pool

Starting with most amazing part of the journey: “The food!” as it was incredible. Absolutely everything tasted amazing and the quality of products used is top notch

The staff is wonderful and responds quickly to any request for help. Each child receives a robe for the pool and laundry service for their clothes. The food is fresh and delicious, straight from the hotel’s farm

Perfect for kids and great for a trip in any season—summer or winter. Heated pools, saunas, and every facility you could ask for. Every detail in the hotel is done with love and thought for the guests

Animation for kids, the pools and how grouped and easy to reach was amazing. The rooms were clean, the view stunning, and the staff very helpful. Very enjoyable stay during hot summer days

The rooms is very warm and clean! Also the food is very delicious we was half bord but sometimes we eat in the restaurants in the town! Me and my partner decided to go for the hammam package and our two kids had one kids massage each

The therapists did an amazing job. The massage, it felt so good and we were very relaxed afterwards. We rentede ski and also we took nice ski instructor from the hotel and we learned very quickly how to ski

If you are looking for a snowboard instructor, Marian Papakoca is the guy. Perfect teacher, even better as a buddy. He made us stand up and drive on our own in just a few hours

It was great. The hotel is super, the food is delicious, the service is excellent, the staff is friendly, I will definitely come again. 👌🎉👍.

Loved it! Only 2 things are down: only one channel in english & no hair conditioner supplied

Strongly recommend Platinum Hotel. The price is reasonable and the service is great

Great value for money, perfect location, nice breakfast and small but varied spa area. Really nice staff, especially Sophie the manager. Highly responsive for any question or request. Will come again!

The best hotel in town for the money. I was there a few times already and my stay was perfect: clean rooms, friendly personal and especially great food. I recommended it to my friends visiting Bulgaria

We had a great time in the hotel amazing we had a nice view recommend to go there

Hope you try it yourself and for sure you are going to enjoy it!!

Great attitude towards the clients, nice rooms with amazing view. Did not like that the swimming pool was half empty! Would visit again definitely

There is one room with one drowned and not the pool. Steam room not working, sauna was for 2. In the Jacuzzi the water was half. A lot of little kids 7 brats parents

It has a swimming pool, gym, sports room and a double sauna (only one was working during my stay) attached to the hotel. It's riverside location in Bansko is ideal

It was a real pleasure to be a guest in this wonderful hotel. The room was more than amazing, the whole hotel, all the rooms were warm all the time

You have more than enough food for breakfast (I guess the dinner was also good since we had a half board) and the lobby had a special vibe. The hotel is worth visiting, I highly recommend it, everything was top quality

Nice hotel with hospitality warm place nice stuff good service drinks and good food . Value for money !!!

For Bulgaria the hotel is of good quality. Delicious food, polite staff. The rooms are already a bit where something in need of repair. Jacuzzi not working. Gym is purely symbolic. To the ski lift 1.2 km away.

the impression of the hotel is normal nothing is superfluous, all observed change of towels fed do not swear obscenities Discipline and order the car can be parked free of charge in General all is well

The staff is very polite, predominantly from Asia, and the housekeepers even cleaned the children's playground, which is a commendable hotel policy! There are many well-built playgrounds for children, and the large area of the complex allows for pleasant walks

As we stayed during one of the hottest weeks of the year, the room temperature was 28 degrees Celsius and there was no air conditioning. However, it was cool outside at night, and the open window allowed for normal sleep

The food was delicious and nutritious with dozens of varieties to choose from. The temperature in the whole hotel was perfect, even for babies and toddlers

A wonderful hotel with the potential to be perfect if the rooms undergo a refreshing renovation

In our room, the balcony door was loose and could have fallen at any moment, and the light bulb in the bathroom wasn't working, but it was replaced promptly

We had a 2 day vacation in the hotel. First of all , all areas we saw were cleaned (even some ladies were non-stop moping water near the inside pool)

What are the disadvantages were seen: 1) the Cleaning was done so himself (on the first day, in General, a dead bug lying on the floor), the bed refueled so that I would not have ran at all 2) the Hairdryer did not work properly (turns off after ~30 seconds of work) 3) the water Pressure in the shower leaves much to be desired Overall, the hotel is fully justified

Lovely hotel about 25min walk from the gondola area, clean rooms mostly friendly staff, cleaners are lovely (1 was super helpful every day and went beyond the call of duty due to a friend - dont ask) lovely views

The rooms are comfortable and spacious. To the city center to go 15-20 minutes. The hotel has fast WiFi, free bus to the lifts, Luggage storage inventory. There is a swimming pool, sauna, Turkish bath

At the reception given bathrobes and Slippers. The food is tasty, left a good impression. + Beautiful view from the window. Very polite, English speaking staff

Nice hotel with good spa and pool but not so clean rooms

If you like vegetables and salads you will feel like home and if not good luck you will definitely feel hungry as there is not much of the choice for meat. Spa khm khm that is sauna and Turkish bath i mean it was ok

This is a very nice and new hotel. It is very conveniently located near the gondola departure, which is convenient for skiing

Nice and friendly. Good location

And above all, it is one of the few hotels that can provide a VIP ski pass, which will save you from the unimaginable queues at the gondola entrance

And above all it is one of the few hotel which can provide VIP skipass which saves you from the unimaginable queues at the entrance of the gondola

Excellent! Very good food, clean, beautiful spa and last but not least, the staff is very kind and attentive to the needs of the customers.

We are very pleased with our stay. The staff is great, we have no objections. We will definitely come to the hotel again.

The other is that I think the spa needs dedicated child free times as it often felt like a children’s pool

Overall, I would highly recommend this snowboard lesson to anyone, whether you’re a complete beginner like me or looking to advance your skills

The snowboard teacher was the best teacher I have ever known he how to do it his tips and the way he taught us everything wan amazing because of him after his lesson I learned way much faster than I thought thank you max your the best of all time if come back here some time I want to do it with you

We enjoyed all the facilities of the hotel

The rooms were good and clean, the Spa was great, the treatments we had were profesional, the food was good with a large variety and most of all the staff was very obliging and helpful always smiling and kind

Taking snowboard lessons here was an incredible experience. It was my first time snowboarding, and I was a bit nervous at the beginning, but the instructor made everything so easy to understand

The best view ever. Perfect location and nice apartments for relax. Pools and spa as well Great service.

Many facilities including pool table, pinball machine, Olympic style swimming pool, sauna. Jacuzzi massage parlour, bar and restaurant. There is also a FREE shuttle bus service which runs constantly throughout the day

WOW, Premier Spa centre and hotel, with the most MAGNIFICENT views of the local golf courses PLUS really AWESOME views of the Mountains, all seen from our south facing verandah

Stayed there for a company event. Rooms were very nice decorated and clean. Restaurant is well organized and the food is tasty. Very nice and flexible personnel. The hotel manager was always there when we needed her

Very good hotel with big rooms, clean, good WiFi, good breakfast but far away from the center of Bansko (about 12 km) and the connection with the shuttle bus wasn’t very often .

Very comfortable and large reception area. There is a ski shop in the spa centre which even does training as well as equipment hire. We came for a month in mid February

Very calm and peaceful place. Have a good outdoor pool in the summer with beautiful mountain view. Pet friendly.

Very friendly and accommodating staff. The spa center was nice and clean. The gym was surprisingly well-equipped. Decent breakfast options at the buffet. Great stay overall.

Nice, clean, comfortable place with very kind personal and many relaxing options. Thanks, we will see again!

It is clean, comfortable, good looking, BUT not well maintained. Some furnitures are dirty, some facilities are broken. It is 3 km away from Bansko and Razlog, near the main road, near a forest and small river.

Perfect place for rest. It's quaet and peacefull. The barthender from pollbar is awesome.

Kind staff, great swimming pool, valuable for the money.

Its location is close to the gondola and some good supermarkets where you can also buy souvenirs. What I didn't enjoy was the poor Wi-Fi connection. Except this, the room was big and tidy and the holiday was great

The hotel is well located, Shuttle service to the lifts is always on schedule. In General, all good, but we need to take only Breakfast

The rooms are very nice, the food is excellent, the swimming pool is great and the hotel is very tidy!🙃

Nice hotel, Breakfast and dinner. Sauna, pool, Billiards, fitness. Polite staff.

It was a beautiful holiday!😀 The food is delicious! The room was big and clean!

Clear room , very good heating , very good breakfast with variety.

the breakfast is above average. The thermal area in free and really good. The location is a bit far from the center , 15 minutes by foot. Don't have so much parking around, consider that

I liked it very much, for the personal they were very nice to us and the view is unbelievable, the room had a stair that is pretty nice and the bathroom clean and made out of glass

The hotel amenities were great for both kids and adults! The kids room had a lot to offer and was clean. The staff was extremely polite and helpful

It’s a fantastic hotel with lovely bright rooms, nice pool area, great buffet and very friendly stuff! I can highly recommend to stay there!!!

Spectacular! I will recommend this hotel to everybody I will hear that they want to go sking in Bulgaria

The food was extremely delicious, rich and even a nice variety for vegetarians!

We went this hotel on December and all service was more than nice. The view from the terrace in the room was perfect 👌

Nice atmosphere, great view,affordable price and good service.

Food was not great (some on the cheap side). Although it was supposed to be buffet, limited options, improved after complaints. English is a bit of a challenge but you can manage

Fitness room quite basic, unheated, no batteries in the electronic counters, heat fixed with mobile electric heater after complaints

Unfortunately overall hotel has under standard maintenance, even some things are very easy to fix

Good location and very friendly staff! Reasonable food variety!

It's not bad. The personal is OK, but the food is not that good. I personally like the rooms - they are big and good looking. For winter this place is amazing!

Cold swimming pool and SPA area air temperature was 25 degrees during the winter. Air conditioning system doesn't work- no fresh air and humidity is like 99. Children play zone looks like ghetto.

The poll was warm but with to much chlore the apartment wasnt so clean. The food was very good. The waiters were not so polite. Passable. Although the price was good

The hotel was very well located, the staff is very nice and welcoming. Breakfast was very nice, but dinner was really not worth the extra money we payed

It is very good hotel, with friendly stuff and delicious breakfast. It is near to the gondola and the bars area. It is good for couples and families too. We have a nice vacantion and next year we will be there again.

Amazing location, friendly and active staff and the rooms were great.

It was a nice and really warm experience, I say warm because the room sometimes was too hot

The room was well equipped with many storage places the only disadvantage I can say was the semi-open shower box that makes the bathroom full of water and the second one it is about the floor that is with carpet (not the best choice for a clean floor)

Good value hotel in a good location if you're in Bansko for the mountain - 5 minutes from the gondola. The rooms were basic but had what we needed

Homemade cookies went down a treat, there’s a plentiful selection of food for breakfast and be sure to sample the delicious and tasty delights of their evening meals

Friendly and hospitable owners. Very comfortable accommodations. Prices are acceptable for the quality. Very Good Wine!!!!

Good, interactions, hospitality, comfort of the room.and the cleanest. Very friendly staff, grateful location's and waking distance to the gondola

We spent the winter vacation with our children and two other families in Bansko between January 2-9 2023 and stayed at the Rahoff hotel. We were in total 6 adults and 5 children

Liked the spacious, comfy communal chillaxing area - perfect for drinks and game playing with our companions… the hot tub is also a must! The whole place is immaculately kept and well maintained both inside and out

Really enjoyed our time in Rahoff hotel, great hospitality

The hotel is very good and locates near the centre. In the hotel there is a Turkish restaurant with tasty national cuisine. There are also breakfast included in the cost of a room

Nice cheap room, good location,but not always hot water !!!! First time ever there is no hot water in a hotel :(

Good location, cleanliness is OK, wouldn't use it again

The rooms are spacious, with a balcony, tv with a big amount of channels, refrigerator, mirror. The beds are very comfortable and there is a good temperature in the room. The stuff is very polite and cheerful

The breakfast includes eggs, ham, lukanka, cheese, Bulgarian cheese, bread, toasts, milk, Bulgarian Jogurt, jam, chocolate paste, butter, honey, corn flakes and chocolate balls

The owner of this hotel makes everything for the convenience of tourists even helps with personal requests. I can highly recommend this hotel because of good impressions