Katarino SPA Hotel

Rooms and prices
Description
In this hotel 139 rooms.
Policies and conditions
- Free private parking is possible at a location nearby (reservation is not possible).
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - WiFi is available in the hotel rooms and is free of charge.
- Pets are not allowed.
- Payment options: Visa, Euro/Mastercard, Maestro, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Radio
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Fridge
- Family room
- Carbon Monoxide Detector
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Bathrobe
- Linens
- Slippers
- Safe (in room)
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Poolside bar
- Kitchenette
- Kettle
- Free Wi-Fi
- Internet access
- In-room internet
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Billiards
- Bowling
- Hiking
- Picnic area
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Pool facilities
- Heated swimming pool
- Business center
- Fax and copy machine
- Conference Hall
- Darts
- Cycling
- Table Tennis
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Hammam
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Kids club
- Children's menu
- Baby sleepers
- Ski storage
- Ski shuttle
- Skiing
- Pets Not Allowed
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Katarino SPA Hotel, Bansko, Bulgaria
Map
Reviews
Animation for kids, the pools and how grouped and easy to reach was amazing. The rooms were clean, the view stunning, and the staff very helpful. Very enjoyable stay during hot summer days.
Great view, fresh air and all spa goodies make it a perfect place for a summer or a winter snowy vacation or an stress-free visit 2-3 times a year.
The recent renovations made it even more attractive for a summer visits.
The food is of great quality and quantity, so keep the calories in check.
The staff is friendly and food is really good good.
The Bad:
Avoid the villa apartment accommodation. These villas are not well maintained and it is basically part of a house, not a whole one (it has 4 apartments in 1 house). Even though there is a kitchen, you cannot even heat some food - there is no pot or pan.
Outside cold season - the fireplace was just filing the whole living room with ash smell (apparently no flaps to block airflow, so when there is wind the smell from the fireplace blows into the room). There was just 1 bathroom which was cramped and small, no additional toilet, so imagine being on vacation 4 adults and a kid, paying premium and having to use the common toilets to make things work.
The Ugly:
What pissed me off the most is that we picked the house to enjoy calm and quiet vacation, but it was not that quiet at all... and guess what - no air-conditioning so you either sweat closed inside or cannot sleep due to some noises from the main building.
For the price we paid - I felt like I was played for a fool and totally ripped off. Literally for the same price in another big hotel in the area - we had a freakin private sauna and jacuzzi inside the apartment and 2 full bathrooms. There's no universe where these villas should cost more than 2 standard rooms...
Each child receives a robe for the pool and laundry service for their clothes. The food is fresh and delicious, straight from the hotel’s farm. We loved everything and will definitely come back for a longer stay to enjoy everything the hotel and the area have to offer—especially mountain hikes and horseback riding.
The rooms are good size with a large bed, but no air conditioner. You can go for a walk in the area or you can visit the Veterans Hut which is around 4 km from the hotel. Highly recommend.
- stunning setting against the mountains tops, quiet place
- many food options that are cooked well and rotate every day
- pools were clean and well maintained
- a lot of activities for kids
- decent service
Things we didn’t care for:
- no A/C…unacceptable for a place at this price point. We went in mid august and the place was stuffy the whole time
- not enough elevators - it took 15+ minutes going up or down
- some parts of the resort were fairly worn down, lobby is a good example
- the resort does price gouging at lunch, great that breakfast and dinner were included but the prices at the restaurant and cafes when you had to pay were absurd. I’d rather you charge more for the stay and make it all inclusive.
- landscaping happening during pool hours with grass being cut flying all over guests, do it in the morning or evening
Not what I expect at this prices point.
Frequently asked questions about Katarino SPA Hotel
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Superior room, Superior Double room, Deluxe room, Deluxe Single room, Deluxe Double room, Deluxe Double room with balcony, Luxury room, Luxury Single room, Luxury Double room, Luxury Double room with balcony, Junior Suite, Double Junior Suite, Double Junior Suite with balcony, Suite, Double Suite, Double Suite with balcony, Apartment, Quadruple Apartment, Double Apartment, Deluxe Apartment, Deluxe Triple Apartment, Deluxe Double Apartment, Deluxe Double Apartment with balcony, Deluxe Double Family Apartment, Grand Apartment, Grand Triple Apartment, Grand Double Apartment, Grand Double Family Apartment, Villa, Villa with balcony, Double Villa in the hotel. Please check room availability by choosing your dates
Is there a pool in ?
Yes, there are Heated pool, Pool cover
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.
What is the cancellation policy for Spa House Katarino?
The cancellation policy for Spa House Katarino varies depending on the type of room and booking conditions.


































































