Hotels All-inclusive in Bansko

I don't liked that the TV doesn't work

There are some stuff broken in the room, so the room is not really maintained, however room service is good. Some of the hotel staff are nice and some not so much

The banya spa was very pleasant and relaxing after a long day of skiing with free bus from and to organized by the hotel (free entry if you stay more than 5 nights)

Really enjoyed our stay for a week, lovely warm hotel, large room, comfortable bed, our room was nice and quiet, staff were very friendly and approachable, good choice of food and drinks for breakfast, superb location for centre of Bansko and Gondala

The location of the hotel is bad, 15 minute walk from the lift and the shuttle is not frequent enough and too small

Nice pool in summer. Drinks are a bit expensive though

The restaurant has also been refurbished and has a great selection of really nice food. Oh, and don't forget to check out the Juice bar 👍 Lots of improvements since we were last here

There's a ski room with rentals or free dryer if you bring your own equipment. You can buy the ski-pass at the hotel too, to avoid the que at the main lift

Nice hotel. A bit old-fashioned but clean and convenient. Swimming pool and Sauna. Decent breakfast selection

Relative big swimming pool, gently service. In the restaurant, there is no free clear water for drinking and must bez payed. Coffee automat always overloaded (if working), somet parts of meal wchich is empty is no supply

Great Apart-hotel. Nice apartment with balcony and a great view, staff nice and efficient, lovely pool & sauna complex, gym, nice outside space, child friendly. Close to gondola and town. Would definitely recommend.

The restaurant has also been refurbished and has a great selection of really nice food. Oh, and don't forget to check out the Juice bar 👍

Small but nice & very complete relax zone (little warm swimming pool with jacuzzi area, sauna, salt cabin, infrared cabin, steam cabin, free for guests) But mostly pleasantly surprised and very satisfied with the cosy restaurant, the well presented buffet breakfast and especially diner with delicious choises of various freshly made dishes daily

All personal and the couple who run the hotel are extremely efficient, friendly and helpful, congratulations for your good management 👏 After many years coming to Bansko, we are very happy to have found this little "gem" to where we will be very gladly coming back next year!

Highly recommend staying here if you are in the area. The staff will make you feel like friends and are very helpful. The room was comfortable and the breakfasts were great. Next time i will have to try the dinners too

Rooms are basic as expected, however perfectly adequate and clean. Service was great, nice people. Location within town for Gondola access was great. Good value for money, I recommend this hotel.

The staff was very friendly and welcoming, the breakfast was perfect, delicious, they have good pizza and great Bulgarian salad also, we didn't try the dinner but it looked great and varied

We had a nice, comfortable and clean room with balcony, fridge, good shower and TV with a lot of channels. In walking distance to the Gondola 🚠 and center, but still in a quiet street

I liked it very much, swimming pool, saunas, gorgeous view from the window. True, on some days the breakfast was cut, but still ok. Free transfer every hour to the ski lift and back

The hotel received 5 stars instead of 4 stars. We live in a suite, of course it's not 5 stars, but clean, with gorgeous views from the window and at breakfast.

(And on foot to it 15 minutes in principle) A little later I'll post a photo. In general, would come back here again. The rooms have a mini kitchen by the way

I liked the hotel, good rooms, there is a balcony, a large pool and a children's pool

Fabulous. Many thanks to all the staff

It was a decent stay, me and two friends had a double floor room with 2 single beds on the first floor and one double bed on the second floor. We slept well, and the breakfast was perfect

Bar never seemed to be open though but the restaurant did a roaring trade

The room was cozy and clean with a balcony to the mountains. The personnel was nice. The breakfast was good. The spa area had everything. I was very pleased.

Location is good, a few minutes walk to the gondola. Excellent service, we enjoyed the pool, sauna and massage services. The rooms are nice and clean, but with very thin walls, we could hear the neighbors very clearly

Great hotel,very clean, love the sauna and pool. Excellent breakfast. Staff very nice and helpful . Great location only a short walk to gondola, and bars. Would stay here again.

There was plenty to do there; the spa facilities are good, there is a fun games room/arcade, a bar, restaurant and plenty of chilling areas with open fire places. The food provided with the room was excellent

Dinner options were always varied, showing us lots of different typical Bulgarian dishes and breakfast offered a mix of hot and continental delicious options. Thank you so much for our lovely stay!

Was not a client of the hotel, but frequented the bar on site, very much the principle of what food to order here is impossible. Just booze and snacks and water for free ) it was Called "piano bar" it was in 2014

This hotel has a wonderful location and great facilities, my family and I always love to come here at any point of the year. My favourite part is the spa and it is something amazing

Whether you are here for skiing (winter) or hiking (rest of the year) during the day then what better way to relax than an hour in the spa followed by a memorable meal at one of the in-house restaurants? The Teppanyaki bar was closed during my visit but no great shame as I dined instead in the Come Prima restaurant

Definitely one of those up for promotion soon types. The concierge, checking desk and in-house bar staff are also amazing. The in-house bar always has staff walking through to check whether you would like anything else

Fabulous location, right next to the gondola lift at the foot of the Pirin mountain. Everything about the hotel is luxurious: the decor, the service, the rooms, the breakfast, the restaurant and the spa

Aynur, who has made our holiday even more beautiful since the day I arrived at Kempinski Hotel, with her friendliness, immediate fulfillment of our requests, and even with her positive energy

Very enjoyable holiday in Bansko and Mountain View Our second ski break in Bansko this season. We love Bansko, we always find time to come and ski here while we are in Bulgaria on work

My second trip to Bansko this month, decided to change hotel and was not wrong. This one is perfect for skiing, practically ski out and ski in, just across from the ski road and only a few minutes’ walk to Gondola

This hotel is very good and its location is perfect. You cross a pathway through a little forests and you are on the ski slope to the Gondola. The apartment was quite spacious with high comfortable mattress

Very good service at a reasonable price. The location is very convenient as you can rent your skis from the hotel and simply walk to the slope which is one minute away and the ski to the gondola station

Everything else was also very good. Clean, warm apartment, beautifully decorated. The pool, sauna and Jacuzzi were very warm, just what I need after skiing

Staff is friendly and helpful. The hotel and apartment were very clean and warm. We used their ski hire shop and found the services good there as well

Many facilities including pool table, pinball machine, Olympic style swimming pool, sauna. Jacuzzi massage parlour, bar and restaurant. There is also a FREE shuttle bus service which runs constantly throughout the day

Very good hotel with big rooms, clean, good WiFi, good breakfast but far away from the center of Bansko (about 12 km) and the connection with the shuttle bus wasn’t very often .

WOW, Premier Spa centre and hotel, with the most MAGNIFICENT views of the local golf courses PLUS really AWESOME views of the Mountains, all seen from our south facing verandah

Stayed there for a company event. Rooms were very nice decorated and clean. Restaurant is well organized and the food is tasty. Very nice and flexible personnel. The hotel manager was always there when we needed her

Very comfortable and large reception area. There is a ski shop in the spa centre which even does training as well as equipment hire. We came for a month in mid February

Mosr of the staff spoke good English, and the Bulgarian people were very helpful and always smiling. Definitely recommend this centre

Not that good on the cleaning side. The apartment that we stayed is located in building "D", it is spacious enough for a family with maximum 2 children

The good thing is that it is next to the pool, and the activity park. Also they lets us stay with our dog

A quite nice hotel that definitely needs renovation! The rooms are spacious bit outdated, the mattresses are quite old and the couch is really hard, my daughter woke up in pain

Be careful if you decide to visit it during summer, there is no air conditioning at all in the hotel nor in the rooms. We were on the 6th floor and the rooms were like a sauna

In conclusion:an overpriced 3 star hotel with a few facilities and surroundings from a 4 star hotel!

Loved the breakfast that was unexpectedly delicious and in great variety

We stayed for four nights at this marvelous hotel. The rooms were delightful, consistently clean, always warm. The staff was friendly and always ready to assist, while the breakfast offered was outstanding

Rooms were spacious and comfy. Only minor complaint was walking back up hill after a hard days ski. I found out on the way home there were shuttles to take you there and back from the hotel

This place is the best! It is so comfortable, you will sleep like a rock in those huge beds. The design is one of the best I’ve seen ever

Amazing hotel (apartments or studios), big apartment room, two TVs, shower, bath, kitchenette, big closets. Hotel is 7 minutes walk to the ski lifts and to the centre, no need for taxi

This place is one of the best places to stay if you visit Bansko and you are keen on good food, comfort, and excellent service.

The hotel and the rooms are designed with style! The rooms are wonderful, all the commodities are great! The SPA is just perfect! 3 saunas, pool with view to the mountains

The indoor pools were warm, clean, and set in an opulent atmosphere that made us feel fancy indeed. Can say the same for the in-house restaurant, which also offers plenty of diet-friendly options for the freaks like me

A good-sized swimming pool welcomes you with underwater music, artificial current for training and plenty of massaging nozzles *the hotel is very child-friendly, so early and late hours are preferable for visiting the spa

Amazing hotel. Has everything for a relaxing and comfortable stay. Excellent pool and Spa complex. Shuttle service to the ski lifts and to the top. Great Breakfast. Cozy room with mini kitchen. Overall was very pleased.

There’s so much to love in Lucky Bansko. I don’t even know where to begin! From the luxury SPA procedures to the evening room service with goodnight chocolate - it is a place of pure sweetness and delight

The team does everything they should to ensure proper distancing, perfect hygiene, and smooth organization of the group activities. Thank you for making our vacation feel the way it should

An admirable plot twist, hm? I guess we’re about to make a little tradition to rediscover the area, next time without being tied to a particular event

We organised great event for our big group and we enjoyed also the time at the hotel! The food in restaurant was excellent, the SPA, the lobby bar, service and cooperative staff - excellent

The best smelling hotel shampoos and gels I've had. Lobby bar is not included in the all-inclusive pack. The alcohol included in the all-inclusive pack is on the lower end and I'm not satisfied with it

Very nice Hotel, reception staff, managers and spa staff are very friendly and polite. Girls in the restaurant are very unprofessional and rude. Great spa area, nice lobby bar and location is quite but good

The staff was so friendly and helpful. The view from the rooms and the restaurant was simply amazing. From ultra healthy to amazing sweets and deserts. Plenty of parking space with underground 2 levels

We also had the please of having a wonderfully friendly cat gracing us with its presence during meals :) The purring was top quality :)

Food in the restaurant is actually quite good buy I would not return to the restaurant because of the staff there

Just a fantastic place, with fantastic rooms great views from the Windows. Great time of the evening, great pool, good gym sauna and salt dialky. Very convenient location walk to the centre, swayed walking to the lift

Lovely place with spacious rooms in a quiet area with beautiful view of mountains. Good spa facilitjes with pool, jacuzzi, sauna & massage. I highly recommend deep tissue massage with Cati!

The only thing I didn't like it was the stuff they didn't know very good English, so it was quite difficult to communicate. I would totally recommend and go there next time!

It was a perfect experience, I really enjoyed the spa services, the guy that did the massage (deep tissue), was experienced and very professional

The food(all exclusive) was very delicious and had many choices from vegan, vegetarian to eating everything

A beautiful hotel for leisure and recreation in Bansko, in the tourist pearl of Bulgaria.

You have more than enough food for breakfast (I guess the dinner was also good since we had a half board) and the lobby had a special vibe. The hotel is worth visiting, I highly recommend it, everything was top quality

We reached a compromise with the desk staff. As I said before the desk staff were outstanding on their own, providing a five star service. The worse issue was the restaurant. Drinks machine did not work most of the time

If you are all onclousiv you dodnt get free drinks in middle of breakfas ,lunch and diner onpy on meals.But the hotel is nice

Nice hotel with hospitality warm place nice stuff good service drinks and good food . Value for money !!!

The hotel is not new but still looks very good. All the personal are kind and helpful. For breakfast there is a great variety of different meals.

Looks premium from the first sight, but it's somewhat poorly maintained. Smells of smoke and dust in the rooms, no central heating (using Air Conditioners for that), not so great meals, diluted with water juices

In-house restaurant and in 10 min walking several quality restaurants with traditional cuisine. Try the Japanese or conventional massage or cosmetic treatment

Beautiful hotel with beautiful views! Tastefully decorated apartments and villas. Spa and pool are great - the pool is excellent for children and people who can’t swim as it’s not deep. The jacuzzi has mountain views

This place was great but you can't do much there Exactly without the spa center and the restaurant there's nothing interesting

It’s not what it used to be few years ago. Prices have gone significantly up, the level of service have reduced. Food is mediocre, there are cracks on the walls, wallpapers are torn, carpets with stains.

convenient temperature, and not smelling. Great view on the mountains from lying in the whirlpool or swimming in the indoor basin. Comfortable modern spacious rooms and apartments

Clean SPA and warm water in the pools. Food at the restaurant is delicious and has enough options. Swimming clothes and accessories in the Spa area, which is a plus if you come unprepared and/or with a small kid

The only bad part was a lack of variety at the restaurant, only one page of menu and only 4 main courses, all grill/meat based. And no alternative in the neighborhood

The staff are all friendly and helpful. Our room got cleaned every day. The spa is just amazing especially the relaxing room with the heated spa bed and automatic soothing music. Food was very delicious and fresh

One year ago the restaurant was much better, maybe when the cold season will come they will diversify to attract more tourists. Final mention, all staff very friendly and helpful

Everything good except they don’t fix your room when you walk in the room. It’s warm. Everything is unplugged. You have to plug everything. The breakfast is the best will definitely come back.

Beautiful hotel, surrounded in nature! We spent there one week with two little children. The staff was amazing!!! Very kind and generous with the children. Food was great! They use fresh local products

Truly outstanding service! The team are the best! So helpful and nice always. Good food, good views, good location! Great for big groups or small families. They will make it work with a smile on their face!!!

Very nice place. The service and the spa were excellent. The food in the restaurant was great and there was a wild variety of dishes.

We had an all inclusive reservation but unfortunately there were a lot of things that were not included. Soft drinks and coffee were only available from a machine and were very poor quality and barely drinkable

The food was excellent and I highly recommend going for the all inclusive package - it's well worth it

For me it's in top 3 hotels in Bansko. Been here couple of times and it never disappoints. Food is very good and there is always very rich choice of it. A lot of different types of saunas, pools and more

We had a very pleasant stay. We were welcomed by friendly staff. Compliments to the Chefs for the excellent food.

I am impressed by the quality of food in the main restaurant. Spa center is big and not overcrowded. Will definitely be back!

There was a stove, sink and (empty) mini fridge. Good enough for me but nothing to write home about. == Food == 5/5 The breakfast was amazing. Quite possibly the best hotel breakfast I've ever had

There are two bars in hotel, we spent our time in Alexandra bar. You can order pizza or burgers with delicious cocktails

Stayed there for a couple of days during the summer (off) season. == Room == 3/5 We stayed in a standard studio. The room isn't really fancy but it is clean, spacious and comfortable

The bathroom is nice and the bathtub itself was roomy enough for two people. Plenty of hot water as well which I personally love. The bathroom trashcan hadn't be emptied when we arrived

At least they weren't rude as was the case with other venues, restaurants and e. == Location == 4/5 The hotel is pretty far away from the center which makes walking to and from locations pretty hard

Other than that, the views were cool and it was silent. == Experiences and amenities == 4/5. The hotel has a pool, jacuzzi, sauna and spa. We only used the pool and jacuzzi

Breakfast was like everywhere else, range of variety,not too crowded. We really enjoyed the spa area which was really quite. Bonus for steam room!! 5-7min walking to the centre and parking around the hotel

We spent 4 nights at the hotel and we had a great time. All the 3 receptionist s were welcoming and helpful. Our room got everything what needed:comfy bed tv, fridge, balcony and a great size bathroom

Room was great, 2 bedroom apartement (108) with living room, 3 balconies, 2 bathrooms. Try "Delicious Fries + Ribbs". Room was cleaned every day, toeel change every 3 days

We were 2 couples and we stayed for 7 nights. Breakfast is ok, bot so much variaty but something new every day. Good ti get a nice start before hiting the slopes

decent pool, Turkish Steam Bath and Jacuzzi all included in the price :)

It is 3 star hotel, but the staff was helpful all the time. The ski bus was driving daily no matter that for 2 days I was the only passenger. The food was classic Bulgarian nothing special

Great staff willing to help at all times. Excellent cleanliness and the apartments are nicely furnished and the kitchen has everything you need. The breakfast and dinner were also quite good! Definitely recommended!

Great experience! We booked an apartment for 4 nights, it was very clean, new furniture, kitchen with all utilities. The host was very friendly and nice. And the place is very close to the ski slopes

The rooms are spacious, warm, there is a small kitchen, warm floor at the entrance and in the bathroom. The personnel is friendly and helpful. The location is great, they are close to the ski lift

My only minor gripe would be the breakfast, there is not much choice of dishes, but the available ones are tasty. Overall, this is a great place to stay in Bansko

It was great. Very close to the ski lift. Super clean. Quality and good service.

Well priced and maintained property. Beds could be a little more comfortable but for the price you can't complain. Shame the tv's are only in Bulgarian. Also it's very close to the gondola 😁