Where to stay in Bansko

Breakfast is great. There are some stuff broken in the room, so the room is not really maintained, however room service is good. Some of the hotel staff are nice and some not so much. The location of the hotel is bad, 15 minute walk from the lift and the shuttle is not frequent enough and too small.

A tasty buffet breakfast included with our stay until 10:30 am. The banya spa was very pleasant and relaxing after a long day of skiing with free bus from and to organized by the hotel (free entry if you stay more than 5 nights). Would have been nice to have more trips to the spa and unfortunately the places on the bus are limited. Make sure to reserve in advance. For skiing, the hotel has a free...

Stayed at the Regnum in February 24. Really enjoyed our stay for a week, lovely warm hotel, large room, comfortable bed, our room was nice and quiet, staff were very friendly and approachable, good choice of food and drinks for breakfast, superb location for centre of Bansko and Gondala. Building layout for Spa was quirky but didn’t bother us at all and the Spa facilities were great with super friendly...

There are kitchen in the room but no saucepan; second floor c block smells awful! thermal is not in the hotel but outside to be reached by shuttle. Breakfast was wonderful and location are close to city center . Hotel is well located but needs absolutely to be renovated specially rooms; wind comes in from the windows edges! Special thanks to Mr. Husein that I meet in dinner at dining hall, I have...

Advertised as a 5 star hotel but it is not really. Good enough

It was a pleasant stay. Good location both for skiing as well as a walk in the center, friendly staff, many food options at the buffet, nice spa area....everything at a resonable price. I recommend it!

Nice hotel. A bit old-fashioned but clean and convenient. Swimming pool and Sauna. Decent breakfast selection

Such a nice place! Great spa and the pool has been recently refurbished. Everyone is friendly and very helpful. The staff are very knowledgeable for tourists so if you want to know something, just ask them. The restaurant has also been refurbished and has a great selection of really nice food. Oh, and don't forget to check out the Juice bar 👍 Lots of improvements since we were last here.

Holtes is located in a fantastic location within walking distance of the ski lifts, and the food is delicious. However the hotel itself is quite old, and the rooms are not up to par. The hairdryer was not working, and they do not provide towels for the spa in the rooms.

Nice hotel with nice and polite personnel. The Wi-Fi in the rooms is not so fast. Nice SPA. Food is the best, delicious!

Great Apart-hotel. Nice apartment with balcony and a great view, staff nice and efficient, lovely pool & sauna complex, gym, nice outside space, child friendly. Close to gondola and town. Would definitely recommend.

Casa Karina is a nice hotel in Bansko, with spacious clean rooms. Very good breakfast and dinner. A well equipped gym. Also there is a nice swimming pool available along with a sauna and steam bath. Looking forward to my next trip to Bansko to stay at Casa Karina.

Rooms are basic as expected, however perfectly adequate and clean. Service was great, nice people. Location within town for Gondola access was great. Good value for money, I recommend this hotel.

Good Hotel! Not a lot of bad to say. Staff are very friendly and helpful. Relaxation centre is lovely after long day skiing. Good selection for breakfast also. Good location too only 6 min walk from Gondola. Would recommend

We had a nice, comfortable and clean room with balcony, fridge, good shower and TV with a lot of channels. In walking distance to the Gondola 🚠 and center, but still in a quiet street. Small but nice & very complete relax zone (little warm swimming pool with jacuzzi area, sauna, salt cabin, infrared cabin, steam cabin, free for guests) But mostly pleasantly surprised and very satisfied with the cosy...

Nice hotel, and the services are great, especially the pool and the sauna.

One of the best hotels in Bansko! Wonderful atmosphere, homemade food, fantastic people and service! Location is just perfect!

Rooms are nice, the beds are ok. Good water pressure and hot water. Great views from the balcony.

I liked the hotel, good rooms, there is a balcony, a large pool and a children's pool

It was a decent stay, me and two friends had a double floor room with 2 single beds on the first floor and one double bed on the second floor. We slept well, and the breakfast was perfect. We also booked massages at the hotel's spa, which I highly recommend. There was no hairdryer in the bathroom, which is a minus and the overall cleanliness of the room could be better. We read some really bad reviews...

Very nice and clean hotel with great food , but it's not kids friendly.

No clean. No quality food and the pool is cold. There the normal room sad suite. I'm sorry but I don't like. The staff its very good everyone.

Fabulous. Many thanks to all the staff

I liked it very much, swimming pool, saunas, gorgeous view from the window. True, on some days the breakfast was cut, but still ok. Free transfer every hour to the ski lift and back. (And on foot to it 15 minutes in principle) A little later I'll post a photo. In general, would come back here again. The rooms have a mini kitchen by the way.

The room was cozy and clean with a balcony to the mountains. The personnel was nice. The breakfast was good. The spa area had everything. I was very pleased.

Location is good, a few minutes walk to the gondola. Excellent service, we enjoyed the pool, sauna and massage services. The rooms are nice and clean, but with very thin walls, we could hear the neighbors very clearly. Has a cute arcade room with billiards, foosball, pinball and more. Overall, we enjoyed our stay

Great hotel,very clean, love the sauna and pool. Excellent breakfast. Staff very nice and helpful . Great location only a short walk to gondola, and bars. Would stay here again.

Exceptional hotel. Beautiful traditional Bulgarian experience. Not a party hotel. More the place if you want a nice relaxing trip. The food was brilliant, great spa and in a great location close enough to the gondola. Would highly recommend

Hotel Tanne was a perfect hotel for us on our first trip to Bansko. Our room had a great mountain view and was cosy and clean. There was plenty to do there; the spa facilities are good, there is a fun games room/arcade, a bar, restaurant and plenty of chilling areas with open fire places. The food provided with the room was excellent. Dinner options were always varied, showing us lots of different...

Great locationtata. Great spatata, very friendly stafftata and cleantata

This hotel has a wonderful location and great facilities, my family and I always love to come here at any point of the year. My favourite part is the spa and it is something amazing. If your wondering where to stay in bansko this is the place!!!

Return customers to Kempinski Bansko, and continue to experience excellent service, in a wonderful hotel. All staff helpful, but we have had exceptional service from Veselina Yakubova, who always responds to our requests promptly and positively.

Thank You team at Kempenski Grand Arena Bansko. Beautiful location and very accommodating staff. The Spa facilities are great and food choices are fantastic.

I would like to thank Ms. Aynur, who has made our holiday even more beautiful since the day I arrived at Kempinski Hotel, with her friendliness, immediate fulfillment of our requests, and even with her positive energy. I was really happy that a hotel like Kempinski, which already provides professional service, employs such professional staff. Thank you for everything. See you next time !

Right next to the main gondola, in the heart of Bansko! Literally a 20metre walk from the Gondola from the hotels own ski storage area on the lower floor. The food is fantastic! There is a very youngish looking waiter in the main eatery, that is amazingly attentive! Always has a smile and spots when your glass or plate is empty. Definitely one of those up for promotion soon types. The concierge,...

Fabulous location, right next to the gondola lift at the foot of the Pirin mountain. Everything about the hotel is luxurious: the decor, the service, the rooms, the breakfast, the restaurant and the spa. Whether you are here for skiing (winter) or hiking (rest of the year) during the day then what better way to relax than an hour in the spa followed by a memorable meal at one of the in-house restaurants...

What they may lack in certain features you might want, the staff and service they provide is well worth staying here. We have just returned home from a long weekend and we just want to thank everyone at Mountain View for being so kind and helpful from the moment we walked in to the moment we left. The eggs for breakfast are an absolute must as well! Best I've had in years.

Big apartments, nice and clean, public areas and spa need some renovation

Good for the price.

Very enjoyable holiday in Bansko and Mountain View Our second ski break in Bansko this season. We love Bansko, we always find time to come and ski here while we are in Bulgaria on work. This hotel is very good and its location is perfect. You cross a pathway through a little forests and you are on the ski slope to the Gondola. The apartment was quite spacious with high comfortable mattress. Staff...

Perfect location for ski lovers, tasty food and nice hosts.

My second trip to Bansko this month, decided to change hotel and was not wrong. This one is perfect for skiing, practically ski out and ski in, just across from the ski road and only a few minutes’ walk to Gondola. There is also ski hire shop. Everything else was also very good. Clean, warm apartment, beautifully decorated. The pool, sauna and Jacuzzi were very warm, just what I need after skiing...

Excellent place for sports, retreat, meditation, relax!! Amazing vibes!!

WOW, Premier Spa centre and hotel, with the most MAGNIFICENT views of the local golf courses PLUS really AWESOME views of the Mountains, all seen from our south facing verandah. Many facilities including pool table, pinball machine, Olympic style swimming pool, sauna. Gym. Jacuzzi massage parlour, bar and restaurant. There is also a FREE shuttle bus service which runs constantly throughout the day...

This is a top class complex simula to the Dorchester in London but at 1/3 of the price

Stayed there for a company event. Rooms were very nice decorated and clean. Restaurant is well organized and the food is tasty. Very nice and flexible personnel. The hotel manager was always there when we needed her. The hotel has spacious parking outside and indoor underground parking.

The best view ever. Perfect location and nice apartments for relax. Pools and spa as well Great service.

Very good hotel with big rooms, clean, good WiFi, good breakfast but far away from the center of Bansko (about 12 km) and the connection with the shuttle bus wasn’t very often .

It seems to lack maintenance and needs some renovation. The Hotel is really at the edge of the village.The walking path from the main road to the hotel at the top is not very safe especially at nighttime. So if one wishes to move around more in the village better choose one of the hotels there, which are pretty much in the same category. In conclusion:an overpriced 3 star hotel with a few facilities...

Not that good on the cleaning side. The apartment that we stayed is located in building "D", it is spacious enough for a family with maximum 2 children. The good thing is that it is next to the pool, and the activity park. Also they lets us stay with our dog.

A quite nice hotel that definitely needs renovation! The rooms are spacious bit outdated, the mattresses are quite old and the couch is really hard, my daughter woke up in pain. Be careful if you decide to visit it during summer, there is no air conditioning at all in the hotel nor in the rooms. We were on the 6th floor and the rooms were like a sauna. Loved the breakfast that was unexpectedly delicious...

Amazing hotel with great staff who are happy to help. The theme is very cosy and makes you feel at home. The rooms are clean and the location is perfect, giving you peace and quiet, while you are still really close to the town. 10/10

The hotel has a pleasant lay out, the breakfast is excellent, the bar is lovely and the food is very good. The spa is good with a small swimming pool, sauna and steam rooms. The only downside is the rooms themselves. They're perfectly adequate, although the beds could be better, but the walls are so thin that it can be difficult to sleep. I could hear conversations at normal speaking volume fairly...

Very nice and friendly staff. The first room had an awful smell and the gentleman managed to change our room but the second room was bigger and nicer but with mould and very cold as all the cold wind was coming inside the room from the window. the breakfast was very basic with no many choices . The spa was a problem as I booked 2 massages first one was with a lady with o black long hair was amazing...

Very kind, nothing was missing, good BB, perferct spa, clean and quite, free parking. Maybe a bit far by foot from town for whom is dont rent a car.

This place is the best! It is so comfortable, you will sleep like a rock in those huge beds. The design is one of the best I’ve seen ever. The stuff is so kind. I would stay here again and again and again (so far I’ve stayed here 7 times already)

We stayed for four nights at this marvelous hotel. The rooms were delightful, consistently clean, always warm. The staff was friendly and always ready to assist, while the breakfast offered was outstanding. The hotel's amenities, including sauna, jacuzzi, and swimming pool, added to experience. Located 5-10 minutes on foot from the first ski lift, the hotel also provided a convenient van service to...

This place is one of the best places to stay if you visit Bansko and you are keen on good food, comfort, and excellent service.

Amazing hotel (apartments or studios), big apartment room, two TVs, shower, bath, kitchenette, big closets. Very helpful and kind staff. Hotel is 7 minutes walk to the ski lifts and to the centre, no need for taxi. Highly recommended! Would repeat this visit for sure!!

we had a pleasant 3 night stay here during off season, in a spacious studio with a kitchenette. it looks like they had a recent facelift, the interior looks brand new. the bath tub in my room however does need some maintenance for the leak. staff was great, welcoming and always helpful especially at the restaurant. we indeed had dinner there every night.

The hotel definitely doesn't deserve the 5-star category. There are so many things missing. The bathroom is extremely small, they forgot to load it with shower gel, shampoo, etc. The rooms are spacious at the other hand. There is nice view to the mountains. The SPA area is too small for the capacity of the hotel. There are 2 saunas and a steam bath which are all not big enough to accommodate all of...

We had our doubts before booking in Bulgaria, as we’ve heard some rather alarming stats about the pandemic situation here. However, I can honestly say that we felt perfectly safe in Lucky Bansko - all measures were taken seriously, and we didn’t have any second thoughts on-site. The team does everything they should to ensure proper distancing, perfect hygiene, and smooth organization of the group activities...

There’s so much to love in Lucky Bansko. I don’t even know where to begin! From the luxury SPA procedures to the evening room service with goodnight chocolate - it is a place of pure sweetness and delight. Thank you for keeping the good life going!

We arrived at a musical festival in Bulgaria only to find out the best European hospitality we’ve encountered so far. An admirable plot twist, hm? I guess we’re about to make a little tradition to rediscover the area, next time without being tied to a particular event. Lucky Bansko rocks!

The indoor pools were warm, clean, and set in an opulent atmosphere that made us feel fancy indeed. Can say the same for the in-house restaurant, which also offers plenty of diet-friendly options for the freaks like me. :) Lucky Bansko is easily among the best 5-star hotels I’ve toured throughout Europe so far. Keep on the good work, guys!

It’s a beautiful place to spend time with your loved ones. My boyfriend and I have absolutely no complaints about the hotel, simply because everything went more than just fine! We found our hotel room really homey, pleasant, and well furnished. It had all the details we required and which we had paid for. See you again soon, Bulgaria!

We loved it!

The hotel is really nice. The staff is very kind and responsive. The hotel offers plenty of entertainment from pools to spa which are at a high level.

Overall pleased with the stay. The best smelling hotel shampoos and gels I've had. A bit on the expensive side. Lobby bar is not included in the all-inclusive pack. The alcohol included in the all-inclusive pack is on the lower end and I'm not satisfied with it. The workers are polite and helpful. A bit more work on maintaining the spa equipment should be done. There is a nice 16+ SPA zone, so it...

Very nice Hotel, reception staff, managers and spa staff are very friendly and polite. Girls in the restaurant are very unprofessional and rude. Great spa area, nice lobby bar and location is quite but good. Food in the restaurant is actually quite good buy I would not return to the restaurant because of the staff there.

The staff was so friendly and helpful. The view from the rooms and the restaurant was simply amazing. The food was amazing as well. So many options. From ultra healthy to amazing sweets and deserts. Fresh air. Quiet surroundings. Close to the town center. Plenty of parking space with underground 2 levels. There was a forest path close by. The spa was great, but the pools can be bigger. I talked to...

We organised great event for our big group and we enjoyed also the time at the hotel! The food in restaurant was excellent, the SPA, the lobby bar, service and cooperative staff - excellent. Party in the evening was top.

Long story short - an okay experience. The location is more than amazing, the view and surroundings were breathtaking. The room and enviroment were great, but nothing too special. The service was good, but there were a few "sour" employees here and there that would bring down my rating. Last, but definitely not least, the food was not more than average. We bought a all inclusive package that we regretted...

Lovely place with spacious rooms in a quiet area with beautiful view of mountains. Good spa facilitjes with pool, jacuzzi, sauna & massage. I highly recommend deep tissue massage with Cati!

It was a perfect experience, I really enjoyed the spa services, the guy that did the massage (deep tissue), was experienced and very professional. The food(all exclusive) was very delicious and had many choices from vegan, vegetarian to eating everything. Our room was clean. The only thing I didn't like it was the stuff they didn't know very good English, so it was quite difficult to communicate. I...

A beautiful hotel for leisure and recreation in Bansko, in the tourist pearl of Bulgaria.

Love the hotel! Good food, place for kids to play and interact. Our room was big, me and my family really liked the hotel we were definitely coming back again.

Good food, rooms not in the best form, but large

Everything is fine and cool, but 1 set of keys for a group of people. Everything else is good.

It was a real pleasure to be a guest in this wonderful hotel. The room was more than amazing, the whole hotel, all the rooms were warm all the time. You have more than enough food for breakfast (I guess the dinner was also good since we had a half board) and the lobby had a special vibe. The hotel is worth visiting, I highly recommend it, everything was top quality.

Ι love this hotel!the service,the room & the food is excellent!you provide all types massage!!I recommend you!!💕

Nice hotel with hospitality warm place nice stuff good service drinks and good food . Value for money !!!

Good value for the money

Nice Cheap Hotel. Advantages(+) 1. Friendly Staff! 2. Clean and Tidy Rooms. 3. Delicious Breakfast! 4. Pool was nice. 5. Warm Rooms. Disadvantages(-) 1. FAR FROM SKI LIFT (takes about 20minutes)! 2. We asked for one double-bed but we got two single-beds. 3. The Door Lock did not seem very secure 4. Everything else was nice!

For Bulgaria the hotel is of good quality. Delicious food, polite staff. The rooms are already a bit where something in need of repair. Jacuzzi not working. Gym is purely symbolic. To the ski lift 1.2 km away.

It’s not what it used to be few years ago. Prices have gone significantly up, the level of service have reduced. Food is mediocre, there are cracks on the walls, wallpapers are torn, carpets with stains.

convenient temperature, and not smelling. Great view on the mountains from lying in the whirlpool or swimming in the indoor basin. Comfortable modern spacious rooms and apartments. In-house restaurant and in 10 min walking several quality restaurants with traditional cuisine. Try the Japanese or conventional massage or cosmetic treatment.

Beautiful hotel with beautiful views! Tastefully decorated apartments and villas. A mix of comfort and luxury. Spa and pool are great - the pool is excellent for children and people who can’t swim as it’s not deep. It has mineral water. The jacuzzi has mountain views. There’s a smaller pool for children too. The food is good - some dishes are better than others. The park in Dobrinishte town is a short...

Fantastic resort. Nice and polite personnel. Spacious rooms. Clean SPA and warm water in the pools. . Food at the restaurant is delicious and has enough options. Swimming clothes and accessories in the Spa area, which is a plus if you come unprepared and/or with a small kid. We were in a villa and enjoyed the quitenes and the forest view. Hotel is near the center. Kids area is also nice and has anima...

Great place for vacation! Loved the view to the mountain from the complex! The houses are very cosy and we'll done, however they need some renovation as there were some broken pieces of the future around the house. The bathroom is very big and nicely done and it was nice that had view to the mountain from the big windows. It would be perfect if the kitchen is equipped with bigger fridge and some stove...

High standard resort with great villa’s, few kilometers from Bansko. Proper balance between quality and price. We stayed 5 person’s family.

The staff are all friendly and helpful. Our room got cleaned every day. The spa is just amazing especially the relaxing room with the heated spa bed and automatic soothing music. Food was very delicious and fresh. Also the prices were very good value for money. We had an amazing holiday. Recommended 👌

Everything good except they don’t fix your room when you walk in the room. It’s warm. Everything is unplugged. You have to plug everything. The breakfast is the best will definitely come back.

Beautiful hotel, surrounded in nature! We spent there one week with two little children. The staff was amazing!!! Very kind and generous with the children. Food was great! They use fresh local products. I loved it! Best soup I ever had.

Truly outstanding service! The team are the best! So helpful and nice always. Good food, good views, good location! Great for big groups or small families. They will make it work with a smile on their face!!!

A real treat for the senses. A unique place with a breathtaking views and very friendly staff. Really living up to the their moto of Home away from home. Very large rooms, impeccably clean and a nice spa area. A favourite place for our children with outdoor and indoor playgrounds and the very warm inside pool.

Very pleasant stay. Large apartment (free upgrade from suite, courtesy of booking gold membership). Very nice view of the pool and the mountains. Fresh air and cool breeze are welcome after a week of roasting on the beach. it is a good choice for transit when going to/from Greece and I will also give it a chance in the winter for a few days on the slopes (it provides shuttle to Bansko cable car)....

Grand Hotel Bansko exceeded all expectations! The rooms are spacious, comfortable, and impeccably clean. The entire hotel is spotless, and the staff are friendly, welcoming, and genuinely cool. The food was fantastic, with a variety of options that change 3-4 times a day—always fresh and high-quality. The spa is amazing, and the lounge bar is a great place to unwind. This hotel truly has everything...

Very nice place. The service and the spa were excellent. The food in the restaurant was great and there was a wild variety of dishes.

The hotel is not well adapted for disabled people. The luggage is hard to get to the room due to missing ramps and well placed elevators.

Everything was brilliant, spa was great,food was amazing,room was big and comfy. 100% would visit again!

4/5 hotel, the food was very good with alot to choose from. Snack bar was ok but could of done with more options. Good location 👌

My assigned double bedroom apartment room was in the "old" quarters - didn't look like advertised at their site and amenities were old. It was weird not to have a single drawer or cabinet to store clothes in the bedrooms, but it was placed in the hallway where it's not convenient for two families to store clothes together. Still the double bedroom apartment was sizeable and clean. It was weird that...

Stayed there for a couple of days during the summer (off) season. == Room == 3/5 We stayed in a standard studio. The room isn't really fancy but it is clean, spacious and comfortable. The bathroom is nice and the bathtub itself was roomy enough for two people. Plenty of hot water as well which I personally love. The bathroom trashcan hadn't be emptied when we arrived. Not that big of a deal. There...

I recently had my wedding at Saint George Palace Aparthotel Bansko, and I couldn't be happier with the experience. The staff was incredibly kind and always had a smile on their faces, making our special day even more memorable. A special shout-out to Silvia, the event manager, who was exceptionally responsive and helpful with every detail. The entire team, from the waiters to the reception staff and...

Hotel is in a quiet area, not really close to the old center, or to the base station of the cable, but a shuttle is available. The room was ok, we appreciate that towels were changed every day. Sufficient choices for food at breakfast and dinner. Pool and sauna are a good option for spending time after the ski sessions.

We spent 5 nights there. Gentleman with beard on the reception was very kind and he explained everything about the hotel. Rooms are warm, and clean. Breakfast was delicious. We didn't use spa because of kids, we used just pool which is clean and warm. Kids playground is clean and well equipped. There are two bars in hotel, we spent our time in Alexandra bar. You can order pizza or burgers with delicious...

Unfortunately I cannot give it more than 3 stars. Could be really a very good one, if it would have been better maintained. I hope it is only me, but both bathrooms were not operating properly. They were partially fixed, after we reported it at the reception, but how hard could it be to check the rooms before those are given to guests, instead of waiting for the guests to complain. Additionally there...

Very nice hotel with friendly and helpful staff. The restaurant offers excellent food and the bar has a good selection of drinks. The pool is of good size with warm water and there is a sauna as well.

Very good service, the staff is very polite.

We spent 4 nights at the hotel and we had a great time. All the 3 receptionist s were welcoming and helpful. Our room got everything what needed:comfy bed tv, fridge, balcony and a great size bathroom. Breakfast was like everywhere else, range of variety,not too crowded. We really enjoyed the spa area which was really quite. Bonus for steam room!! 5-7min walking to the centre and parking around the...

Nice experience. We were 2 couples and we stayed for 7 nights. Breakfast is ok, bot so much variaty but something new every day. Good ti get a nice start before hiting the slopes. Room was great, 2 bedroom apartement (108) with living room, 3 balconies, 2 bathrooms. Dinner is ok. Try "Delicious Fries + Ribbs". Room was cleaned every day, toeel change every 3 days.Spa center was great... decent pool...

4 star for the 3 star hotel. It is 3 star hotel, but the staff was helpful all the time. The ski bus was driving daily no matter that for 2 days I was the only passenger. The food was classic Bulgarian nothing special. Jacuzzi sometimes was hot sometimes was cold they did not care to fix it.

Great staff willing to help at all times. Excellent cleanliness and the apartments are nicely furnished and the kitchen has everything you need. The breakfast and dinner were also quite good! Definitely recommended!

It was great. Very close to the ski lift. Super clean. Quality and good service.

The rooms are spacious, warm, there is a small kitchen, warm floor at the entrance and in the bathroom. The personnel is friendly and helpful. The location is great, they are close to the ski lift. My only minor gripe would be the breakfast, there is not much choice of dishes, but the available ones are tasty. Overall, this is a great place to stay in Bansko.

Very good location. Well priced and maintained property. Beds could be a little more comfortable but for the price you can't complain. We stayed in the studio flat. Shame the tv's are only in Bulgarian. Also it's very close to the gondola 😁

Great experience! We booked an apartment for 4 nights, it was very clean, new furniture, kitchen with all utilities. The host was very friendly and nice. And the place is very close to the ski slopes. Will come here again!

Nice place! The host was very kind. The room was clean. We stayed for only one night, however, everything was good. The view to the Pirin mountain was great!