Tsokkos Paradise Holiday Village
Rooms and prices
Description
The hotel is located in Ayia NAPA, within walking distance from the beach and a short walk from the resort centre and the pedestrian zone. Offers high quality service and comfortable environment.
Built: 2004
Renovated: 2008
Location: 1 km from Ayia NAPA, 44 km from the international airport of Larnaca.
Consists of several two-storey villas.
The hotel has 146 rooms.
Total area: 8000 m2.
Beach: public sandy beach is 50 m from the hotel, the first coastal line. Umbrellas, chairs, towels - for a fee.
On the hotel territory: car rentals, Luggage storage, outdoor swimming pool, hour check-in, conference hall, safe-Deposit box at front Desk, Parking, currency exchange, Laundry service, restaurant, bar
Attractions: fitness centre, table tennis, tennis court, Billiards, Darts, aerobics, Bicycle rental, water sports, diving, entertainment, daily and evening animation, live music, yoga, massage / charge, sauna, Jacuzzi
For children: children's pool, entertainment for children, children's club, Playground, restaurant(s) high chairs for children, children's menu, children's cot, baby sitting services on request
The distance to the nearest airport is 47 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Free public parking is possible on site (reservation is not needed).
- WiFi is available in all areas and costs EUR 10 per 24 hours.
- Pets are not allowed.
- Payment options: Visa, Euro/Mastercard, Diners Club, Maestro, Discover, UnionPay credit card, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Ticket assistance
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Room service
- Family room
- Bathtub
- Accessibility features
- Luggage storage
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Wi-Fi in the hotel
- Airport transportation
- Russian
- English
- Tour assistance
- Billiards
- Karaoke
- Sun Deck
- Free parking
- Indoor Pool
- Outdoor pool
- Pool facilities
- Conference Hall
- Table Tennis
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 360 m. It takes 5 minutes To the beach!
The distance to the sea is 330 meters
Street view
Map
Reviews
There was 4 of us staying at the Hotel, they give us some kind of camp-bed that the boards under the bed were disconnected, and few were missing, after we called the service, they connected the boards properly but never replaced the missing once, they also put the bed so close to the power socket that we had to move it away because we were afraid the our son might get electrocuted! The bathroom had missing hooks for the towels, so we had to hang them in the room's doors, doorknobs etc. Also (my personal preferences) I hate the shower curtain, I don't think this is very hygienic.
Airconditioning looks like falling apart, taped to keep in one piece and can't really change the temperature.
The blanket, that were left in the wardrobe was stunk as vomit! Once, they clean our room with some stinky mop, when we came back from the swimming pool, we had to use one of the towels to clean it again because the whole bathroom stank!
Swimming pool is great, but they never closed it in the evenings for cleaning. Twice, a child pooped in the pool and instead of close it and clean it, they put separation tape in small part of the pool (see picture) and asked everyone to stay behind it while they drop some chemicals to the pool!!
There is a gym that has 2 multi gyms but one of them is useless as there is no weight for it (plates).
The food was good for the first few days (there wasn't much choice, but it was tasty) unfortunately after those few days there was even less choice, and the standard dropped.
Owners don't really care about the reviews, even some staff mention that they reported some issues, but they never solve it. Wi-Fi very poor, the farer away from the reception area the weaker signal it is, in our room which was in the first block by the reception area we didn't have signal.
First of all, when I arrived to the hotel I quickly realized that it wasn't as shown in the pictures which for sure are pretty old. In general everything looks obsolete and not well maintained, like all the tiles in swimming area which are old/broken and not looking good. I also noticed some broken plate next to the restaurant.
Then, I came to this hotel with the purpose of doing workation, planning to work 8 hours a day but the hotel WiFi did not work at all in my room. I went to the reception to ask for a solution and receptionist said "I am so sorry for that but we have problems with Internet in the rooms, you can work from the reception. In order to fix Internet we should close the hotel". I asked how this was possible since they advertised the hotel with Internet and receptionist didn't even try to help and only said that it's the fault of the hotel's owner. So, I had to work from the reception, sitting on an uncomfortable sofa with my laptop on my knees, having calls surrounded by people sitting next to me. Apart from Internet, the room which we booked was supposed to be "with garden view". So I expected something on ground floor like in the picture but room was on first floor, very hot, with a balcony full of birds poop. In the washbasin of the toilette the water was barely flowing with very low pressure which made any washing very difficult. On some towels I found hair and the curtain was dirty and disgusting to touch. Moreover in the kitchen I found many ants.
On the third evening, while I was drying my hair in the room, the electricity stopped working, and the reception did not have anyone who could fix it, so they gave us another room. In this room "surprisingly" internet worked, so I was able to work from there for two days. However, the wc was licking and there was water on floor. Not to mention there were ants, the fridge was dirty and smelled not nice. We kept towels on the toilette floor until they sent someone to fix wc. The guy who came to fix it made an absolutely disgusting mess. The toilet was covered in brown residue, and the floor and bath were left dirty with parts of the toilet. At the end, he cleaned it with a towel and then touched our bath towels with this dirty towel. I had to ask him to send maid service to clean toilette and provide new towels.
The breakfast is very poor, and the bread is never fresh - I think it's at least one or two days old. The plates are dirty, and the cloth on which the bread is served is dirty as well.
I laughed loudly while reviewing the photos on booking/TripAdvisor while I was there. They even posted a picture of a sauna that they don't have anymore.
This hotel definitely does not deserve 4 stars. I would rate it between 2 and 3 stars. It has a very low standard. TsokkosNot Paradise.
The pool was fantastic. Big enough for 280 guest. Poolside had lounges and umbrellas which needed attention as rods were poking out from material on the umberellas. Unfortunately there was no daytime pool entertainment or music. When mentioned this to rep, she said Covid was to blame - couldn't see the harm in putting a bit of music on but there you go.
Separate baby pool with like a mushroom type waterfall/sprinkler that was never switched on.
Evening entertainment consisted of a 20 minute parrot show/magic show or the occasional singer.
Daily repeat of certain foods on menu. No kids menu. Apparently we found out on week 2 that this had to be ordered.
Staff were very friendly. Onsite mini shop. 2 minute walk to the beach. 10 minute walk to supermarket and local pub/restaurant
Frequently asked questions about Tsokkos Paradise Holiday Village
How much does it cost to stay at Tsokkos Paradise Holiday Village?
The cost of living in Tsokkos Paradise Holiday Village depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Tsokkos Paradise Holiday Village to the nearest beach?
It takes 5 minutes to reach to the nearest beach.
Which room categories are available in the Tsokkos Paradise Holiday Village?
You can book Double Junior Suite with garden view, Double Junior Suite with pool view, Superior Double Suite with pool view, Superior Double Suite with view, 1 Bedroom Double Apartment, Double Studio in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Tsokkos Paradise Holiday Village?
Check-in at Tsokkos Paradise Holiday Village is possible from 14:00, check-out is until 12:00.