The Blue Ivy Hotel and Suites in Protaras

We had a fantastic stay at this hotel.
It's modern, exceptionally clean, and very well maintained. From the moment we arrived, the staff were incredibly friendly and welcoming nothing was too much trouble for them.

The location is ideal: just off the main strip, so it's central and in walking distance of everything but still quiet and relaxing.

We did encounter a minor issue during our stay, but as soon as the manager became aware, he went above and beyond to resolve it. He is approachable, professional, and clearly takes great pride in the hotel and ensuring guest satisfaction.

The hotel has a lot going for it—we thoroughly enjoyed our stay and would definitely return. Highly recommended!

Overall great experience!

Service:
5* level, exceptional. Staff are kind, helpful, and available at all times. They even know a little bit of each guest's language to make them feel welcomed.

Food:
Good variety, every day has a theme (Cypriot night, Asian, Mexican...). You get all the cutlery from entreé to dessert and the foods are all labeled with allergens - big plus for this one!

Rooms:
Very clean, standard size, pretty new furniture. They get cleaned with a push of a button as often as needed.

Location:
The only downside - our balcony had a view of a children's pool and a parking lot. We could also see a part of the Magic Dancing Waters Show right from our balcony from where the wind blew a smell of gasoline at the end. The hotel itself is a brisk walk away from the beaches, the promenade, and all the little tourist shops.

Atmosphere:
The hotel is pretty quiet, the pools are divided for adults only and a childrens' one. Not too many families so the ambience is chill. There are musicians playing / singing on the lounge terrace after dinner creating a good atmosphere.

The Blue Ivy was one of the best hotels we have ever stayed in. From start to finish the service was first class. The staff were caring and made you feel like family. From management to all staff, our experience was 10 out of 10. The food was out of this world. The pool bar staff were amazing, especially Karolina and Peter. The hotel was spotless and the facilities were unbelievable. The food theme nights were incredible. The entertainment was first class. We were made to feel at home and special. The breakfast was delightful. Panikos especially was very attentive. To the owner, management and staff, thank you for making it an unbelievable experience. The Blue Ivy is the best hotel in Cyprus. We will be back next year! Paul and Penny.

I recently stayed at Blu Ivy Hotel and suites and had an incredible experience from start to finish. The staff went above and beyond to make us feel welcome.Every interaction was warm, helpful, and genuinely kind. The food was absolutely amazing, with every meal better than the last—fresh, flavorful, and beautifully presented. The entire place had such a great vibe—relaxed, stylish, and full of positive energy. It felt like the perfect escape. I can’t wait to come back!

This hotel is in a great location. Very close to two grocery shops, restaurants, and bars are also very close. But if you're staying here, 100% go half board or all inclusive. The food is the best I've ever had. The hotel is very clean . The staff are amazing and a credit to the hotel and Cyprus. The manager walks around the hotel every day and is always on hand to chat too. The down side for me was at 8am the sunbeds were taking very quickly at the adult pool. There was always room at the family pool so don't look past this. I would highly recommend this hotel to anyone and one day I'll go back .

What a beautiful hotel. Best we have ever stayed at. Absolutely amazing staff..So warm & welcoming . From the manager Nikos to the cleaning staff. Nothing was ever too much trouble . Hotel was spotlessly clean & the food was fabulous . Lots of variety & the quality outstanding. Thank you all so much for making our stay so memorable . Rob & Liz Durham England . .

The best all inclusive food I will probably ever have. Michelin star chef with food to back it up. A fantastic selection of cooked and continental food at breakfast, different themed food every evening, and a huge a la carte menu in between. The bar drinks are also wonderful (alcoholic and non-alcoholic). I highly recommend Konnos beach with is easily accessible via a bus, where we saw plenty of sea life whilst snorkelling (including some turtles!). As someone who likes to go somewhere different every year, this is the only hotel I'd return to as it has everything anyone could want and more. Thanks for having us!

we were on holiday in this hotel, the rooms were very clean, the food was delicious, the buffet was big and everyone could find something for themselves, the staff was very nice. we also met the hotel manager, who was very nice and helpful. if we go to Cyprus next year, we will definitely come back to the same hotel!

We stayed here in October 2024. The Hotel is spotlessly clean and the rooms are lovely. A few niggles here and there with minor issues but the manager, Nikos, is a lovely man who cares hugely about his guests.
The restaurant, breakfast is lovely, the young woman who cooks the omelettes always smiling and friendly. Filios, was alwasy walking around checking on guests and also a lovely man who clearly cares as much as Nikos. Nikos, clearly expects his staff to be as passionate about customer care as much as himself and with 95% of the staff this is clear. There are a few niggles with the Hotel and I do think a couple of the staff let Mr Nikos and the Blue Ivy team down.
Lunch, is excellent we only ate there twice but the food and service was exceptional led by Markpos, the restaurant manager, another lovely chap.
Dinner, we never ate there so can't really comment.
The chap that runs the bar, although there are sometimes queues, these disappear quickly as he is often serving several guests all at the same time.
Sunbeds are comfortable, adults only section is lovely.
The minor niggles for me, was the Kabana's had loose screws / nuts and the back fell backwards and popped out on more than one occasion. I went across to the Lifeguard / Pool Bar Man and the response was very ordinary. He forgot twice and after a while I gave up asking and went and sat in the shade. Whilst there, the assistant manager, Trefor (I think was his name but I'm not sure I've spelt it correctly), walked across and asked if I was OK and I explained the sunbe issue. He was straight onto this and it was fixed (properly) within 5 to 10 minutes. Again, the assistant manager a lovely chap who cares about the guests.
The manager at reception, Anna, I think lets the side down. She is the first point of contact for issues and isn't particularly helpful and a little rude. I'm not sure her Englsh is great (probably far better than my Greek). I contacted her with a few issues, mainly the bed linen as it was causing me some discomfort (probably due to the detergent used - but this isnt uncommon for me as my skin is quite sensitive). This was eventually resolved but Anna, wasn't very helpful at all. Again I don't know whether there is a language barrier.
David, on the front desk is a wonderful chap, always smiling, always happy to help and again clearly embraces the way in which Mr Nikos wants his staff to behave.
We will probably return to the Hotel.
The african guy who runs the pool bar isnt the most productive of people and neither him or the female who works with him in the pool bar do much tidying around the pool area. The female (a blonde lady), again lets the side down. She stays behind the bar, quite hard faced, doesnt move, and doesnt seem to do a great deal.
This feedback is mainly for Mr Nikos, so that he can hopefully educate all his staff to behave like him.
If I was Mr Nikos I would spend sometime maybe with Anna, to increase her customer service skills and probably release both staff at the pool bar and employ staff that are more productive

We cannot speak highly enough of the Blue Ivy Suites. Honestly the best place we've ever stayed. Nicos is an amazing manager and nothing is too much for him, the staff are equally amazing and always greet you with a smile. Would definitely recommend to anyone to come here. We can't wait to come back.