‹›
404 $
Holiday Inn Munich - City East, an IHG Hotel
🌍 Germany, Munchen, Neumarkter Strasse 85A
● Center: 4 km
🧭 Coordinates 362 EUR
Book now!
Rooms and prices
2 guests
Check availability
Standard room
Wireless internet, air conditioning and minibar
404 $
ZenHotels
Agoda
Booking
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
404 $
ZenHotels
Agoda
Booking
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
421 $
ZenHotels
Agoda
Booking
Premium Double room
Wireless internet, air conditioning and minibar
Beds:
433 $
ZenHotels
Agoda
Booking
Description
Mini-hotel opened in 2017. In this mini-hotel 117 rooms.
Policies and conditions
- Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Discover, Carte Blanche, No prepayment
- Check in time: 15:00. Check out time: 12:00.
official partner of
ZenHotels.com
Services and facilities
General
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Electric car charging
Rooms
- Non-smoking rooms
- Room service
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Breakfast/lunch to go
- Kitchen
- Bottled water
Internet
- Free Wi-Fi
Languages Spoken
- Spanish
- German
- English
- Italian
- Multi-language staff
- Turkish
Tourist services
- Tour assistance
Recreation
- Library
- Bike rental
- Hiking
Parking
- Parking
- Parking nearby
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- First Aid Kit
Kids
- Playroom
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Street view
Google panorama
Video: Holiday Inn Express Munich City East, an IHG Hotel, Munich, Germany
Map
Reviews
13.09.2024
Well.
This has been a shambles of a stay.
We booked to stay here a number of months back. When we arrived at 1am we were taken through to the Holiday Inn express next door with no explanation. After around 45 minutes we were given some keys for our two rooms. We now have two twin basic rooms in a more basic hotel rather than our queen double rooms in the better hotel. The staff told us they were told not to mention the changes and hope guests wouldn’t notice.
We complain and one room gets changed to a disabled room. The tap was broken, the mattress too.
We complained the next morning and it was arranged we could move back to the original hotel but only for standard rooms.
We are told that the hotel didn’t turn off bookings so they have double booked loads of rooms.
When we came back later we were told they were ready and given the keys however they were dirty rooms when we got to them.
There are no managers at all available at weekends and while the day staff are trying their best we are told they have only two cleaners.
Two rooms for two nights at this hotel cost near to £1600 and so far it’s a shambolic and terrible experience.
We understand the staff on the ground can only do what they can but for quick city break to see Adele that was meant to be relaxing it’s an awful experience.
This has been a shambles of a stay.
We booked to stay here a number of months back. When we arrived at 1am we were taken through to the Holiday Inn express next door with no explanation. After around 45 minutes we were given some keys for our two rooms. We now have two twin basic rooms in a more basic hotel rather than our queen double rooms in the better hotel. The staff told us they were told not to mention the changes and hope guests wouldn’t notice.
We complain and one room gets changed to a disabled room. The tap was broken, the mattress too.
We complained the next morning and it was arranged we could move back to the original hotel but only for standard rooms.
We are told that the hotel didn’t turn off bookings so they have double booked loads of rooms.
When we came back later we were told they were ready and given the keys however they were dirty rooms when we got to them.
There are no managers at all available at weekends and while the day staff are trying their best we are told they have only two cleaners.
Two rooms for two nights at this hotel cost near to £1600 and so far it’s a shambolic and terrible experience.
We understand the staff on the ground can only do what they can but for quick city break to see Adele that was meant to be relaxing it’s an awful experience.
01.09.2024
Very nice hotel. Good breakfast and comfortable bed. We would have liked to have our room done by housekeeping every day but it was not a big problem anyway. Staff helpful and always service with a smile, especially Muyadi in the reception desk. Recommend.
30.08.2024
A good room , very comfortable but the young man on the desk couldn't get out a "guten tag" or show customer service skills. He wanted to charge us although we had paid and wasn't able to reassure himself or be polite about it. Maybe it was his first day.
30.07.2024
The staff seemed nice at first and the check in went well. We stayed in the hotel for 4 days and they didn’t cleaned the room once. We were three people and two of us had to throw up a couple hours after breakfast on two different days - one of us was left with a stomach ache (definitely not recommended).
At our last morning a cleaning person came in our room without any knocking, he just came in????
At our last morning a cleaning person came in our room without any knocking, he just came in????
27.07.2024
Firstly I’m a big advocate of IHG hotels, I’ve been a club member for around 20+ years, and mainly use IHG with work and travel.
Location wise the odd thing is the Holiday Inn and Holiday Inn Express are situated together, in fact sharing a check in desk which was confusing as we were greeted by a young lady who then proceeded to explain that she was ‘Express’ not Holiday Inn so had to wait for a few minutes. Not such a problem but it all went a little wrong from there with the very nervous member of staff.
No welcome amenity, no water, & in the executive room, wouldn’t mind but in Stuttgart last night all of these and a room upgrade without asking, between the two hotels absolutely Chalk & Cheese/Black & White.
One room out of two was not ready (we were a few minutes early) but when we rang down over an hour later the room was still not ready (well past check in time), we have now waited an hour and a quarter AFTER the check in time and still no second room.
So far on night 4 of 11, this is a definite downturn in quality of service.
This has now turned into what they say is a 3 hour total wait for the second room, because they are ‘busy’.
We are now in danger of not making our dinner reservation and one meeting I had to complete on this trip.
The location of both is not the most pleasant but is convenient for the train and tram, but beware, most places to eat/drink don’t open until after 4pm, and do not stay open late. Sundays are old school and a lot and I mean A LOT of places, shops/supermarkets etc are closed all day.
We’ve used this as a base for three days, to travel around the area and to Austria, in hind sight, I may have chose somewhere else both other than IHG and other than Munich!
Location wise the odd thing is the Holiday Inn and Holiday Inn Express are situated together, in fact sharing a check in desk which was confusing as we were greeted by a young lady who then proceeded to explain that she was ‘Express’ not Holiday Inn so had to wait for a few minutes. Not such a problem but it all went a little wrong from there with the very nervous member of staff.
No welcome amenity, no water, & in the executive room, wouldn’t mind but in Stuttgart last night all of these and a room upgrade without asking, between the two hotels absolutely Chalk & Cheese/Black & White.
One room out of two was not ready (we were a few minutes early) but when we rang down over an hour later the room was still not ready (well past check in time), we have now waited an hour and a quarter AFTER the check in time and still no second room.
So far on night 4 of 11, this is a definite downturn in quality of service.
This has now turned into what they say is a 3 hour total wait for the second room, because they are ‘busy’.
We are now in danger of not making our dinner reservation and one meeting I had to complete on this trip.
The location of both is not the most pleasant but is convenient for the train and tram, but beware, most places to eat/drink don’t open until after 4pm, and do not stay open late. Sundays are old school and a lot and I mean A LOT of places, shops/supermarkets etc are closed all day.
We’ve used this as a base for three days, to travel around the area and to Austria, in hind sight, I may have chose somewhere else both other than IHG and other than Munich!
15.06.2024
One of the worst hotel services I’ve ever experienced. We checked in the afternoon but the staff seemed half asleep and said we didn’t pay for our room even though we were charged and booked through the IHG app. My wife accidentally left her wedding anniversary necklace in the room. We immediately called the same day to ask if it was left and were told to call back in the morning because housekeeping was gone. Called back the next morning and we were told to send an email. We waited a week and called back again and were told to send an email again, sent another email and confirmed receipt. The front desk said they would promptly respond later that day after talking to house keeping. Another week later - still no response. We are extremely disappointed in the lack of customer service for something that could be easily resolved in a matter of hours but the staff could care less about their customers.
23.05.2024
I have very bad experience with staff of this hotel. i stay there last week and until now i can not get inovice. I try send to them emails with urgent issue of invoices but without any response. Also I try to call them and they are not pick up the phone. I think they broke the law and didnt issue invoices. Just take money and bye bye no VAT document and also no inovices. Dont stay there people. Horrible service in Europe.
28.02.2024
The receptionist named « André » in holiday inn Munich city east was rude and not respectful. He ignored my presence made me wait 20 minutes and then wanted to check in a lady that just arrived to the hôtel and ignore my request to check in. Note that I am here for a stay of Two nights for business and that there was no reason for this disrespectful behavior. Also, my request to talk to his manager was not taken into consideration stating that the manager is asleep. Very disappointing behavior and a very first unexpected experience for an IHG member.
06.01.2024
Awesome, great price. Reception worker was super nice and everything went down easy. Rooms are looking very good. Keep up the good work Holiday Inn 👍
28.10.2023
The hotel comes across as quite nice but actually terrible service. They put signs up offering a free drink if you opt not to have your room cleaned…we wanted the room cleaned but they didn’t do it anyway. Called the front desk and they said housekeeping was closed so not their problem speak to them tomorrow. No clean towels, no clean cups or replacement tea or coffee. The room when we arrived was clean but the carpet was the worst I’d seen!!! Obviously no cleaning after we’d arrived. No hair dryer in room …called to ask for one…never came…went down to reception to request…woman acted like it was an obscure request and said they wouldn’t have one (they did). Overall worst hotel I’ve stayed in in Germany and worst Holiday Inn.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
Frequently asked questions about Holiday Inn Munich - City East, an IHG Hotel
How much does it cost to stay at Holiday Inn Munich - City East, an IHG Hotel?
The cost of living in Holiday Inn Munich - City East, an IHG Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Holiday Inn Munich - City East, an IHG Hotel?
The nearest sights are: Bavarian National Museum (3 km), St. Luke's Church (3 km) and St. Peter's Church (4 km)
Which room categories are available in the Holiday Inn Munich - City East, an IHG Hotel?
You can book Standard room, Standard Double room, Standard Double room, Premium Double room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Holiday Inn Munich - City East, an IHG Hotel?
Check-in at Holiday Inn Munich - City East, an IHG Hotel is possible from 15:00, check-out is until 12:00.
Hotels you might also like
Wrong hotel description? Tell us.