Rocco Forte The Charles Hotel

Beautiful hotel across from a lovely green park. S it's purple everal dining options in the hotel and very helpful concierge who can organize reservations elsewhere. Top of the line technology and extremely spacious. A 15-20 minute walk to historic center, opera, high-end shopping and many sights.

The staff was extremely friendly and helpful. The hotel rooms are spacious.

Excellent property, great service, and centrally located.

Amazing staff, just so attentive and friendly. Great breakfast, beautiful and comfortable room, super convenient location, lovely building. Overall an excellent experience.

The complete package.
Outstanding,
Excellent room,
main restaurant was not open, but service was provided adjacent to the bar (breakfast was very good).
Great service and attitude overall.

I stayed in The Charles Hotel during Oktoberfest 2024 for three nights. My initial reason was this hotel was one the very few which had a spa in Munich. It was much more than I expected. In addition the breakfast was one of the best in European city hotels. There can be some improvements in the housekeeping however, as they never added complimentary water after first check-in. Surely when I told them, they immediately brought some. Would go there and stay again.

Upon arrival in the city, we stopped by to drop our luggage first before walking around town and finding something to eat. To our surprise, our room is ready, and we’re allowed to do an early check in.

The staffs are really friendly, like the one on night shift that helped us happily with our request of warm milk after a rainy day outside, and also the Spa team whom are always so informative and ready to give us a little tour of where is which.

The staff on the breakfast are also really attentive, providing us with options of warm drinks/juices/water/breakfast champagne (upon arrival to our table) also they provide fresh waffles/pancakes/french toast/ Benedict Avo-toast alongside the various eggs options.

It’s needless for me to talk about the quality of the items they provided, because I’m sure it’s already highly expected with Rocco forte hotels reputation.

I’m just happy to be able to share this wonderful experience, and saddened of our short trip duration.

Also my only tip would be for the Bar information hours to be provided somewhere, because upon arrival I mistake the Lounge GoogleMaps location as the Hotel Bar, and sadly we didn’t get the chance to visit the night bar because of the false closing hours I found.

This is a wonderful hotel. It is comfortable and has a great location. The food is delicious. We stayed in the room with a nice garden view. Highly recommend this hotel.

The Charles Hotel was surely the best hotel we could have chosen during our stay in Munich during the Euro 2024 games. Despite the massive influx of fans from all over the world, the hotel maintained its services in a very organized and mannerly fashion.

Additionally, the staff at this hotel were exceptional. Every morning, we were greeted by very kind and welcoming hosts and servers during our breakfasts. The breakfast itself was always fresh and extraordinarily prepared, allowing us to “fuel up” for our daily walks throughout the city.

Lastly, one special mention has to be made for a particular staff member from in-room dining — Marta. Her kindness and eagerness to help truly elevated our stay. On top of her excellent room service, Marta offered us recommendations and information about places we could include in our itinerary. Also, her ability to converse with us in multiple languages was a pleasant and much appreciated surprise. Marta exceeded all expectations and performed above and beyond for our family, and we wish her the best of luck on all her future endeavors.

The Dobosz Family