Le Méridien Munich Hotel

Location is very near main stations, however the surroundings are abit dangerous as we saw many ******** within 200m radius from the hotel.

This definitely does not feel like a 5 star hotel at all and I would not recommend it. The room was spacious but no division so all sleeping in a big space. When we arrive the pull out bed looked broken and we had to attempt to fix it ourselves. There are no channels in English, no way to watch movies- which seems ridiculous for a 5 star international hotel chain. The sound proofing isn’t great and you can hear people walking and talking in the hallway. The balcony door does not open due to a chain. Our shower overflowed after a few minutes use because it didn’t drain properly. Our room was not cleaned adequately (there was old food under the rug and on two days our old glasses weren’t removed and rubbish not emptied). House keeping also knocked over a decoration we bought and broke it, but no one said anything about it. 1 or 2 of the elevators weren’t working and it’s quite busy, the lobby is always full. The pool closed at 3pm on Christmas Eve (which we weren’t told about), so there is nothing to do (due to no TV in English and nothing open in town). Check in staff were lovely. It is a great location- but the Sofitel is right next door and I’d go for that next time. This is expensive for what it offers- we were very disappointed.

Stayed a few days with family (2 adults + 1 child).

Good:
Location is right across from Hbf and walkable to Munich Old Town. A little noisy at night.
Room was great - I used an upgrade as a Marriott member and had the large corner room, which is very comfortable.
Room is clean - no complaints here, everything works as it should, there are enough towels, and everything is spotless.
Breakfast is pretty standard business hotel breakfast, no complaints again.

Not good:
Took forever to get room ready. I kept getting promised a room, and eventually has to really get pushy at the reception, upon which my room magically was available. They keep telling me room will be ready soon and I'll be informed by the app, but just go ask at the counter.
No lounge in a business hotel? Didn't get any LM compensation too for no lounge access.
Absolutely small gym with way too few machines. At 6am, every cardio station was occupied!

Conclusion:
Can say its a good value place, but waiting for the rooms are a real issue - the staff just keeps saying the app will inform when in fact sometimes the room is ready and the app doesn't show it.
I won't return to stay here, and that's purely because as a tourist, there are better locations to stay at.