Tallinn Viimsi Spa & Waterpark

31 euros for 18+ spa was too much considering extremely unfriendly lady staff at the desk, very small options for sauna, small shower and kinda overall small facilities. Sauna rituals are interesting though. Had a way better experience in Ring spa.

Terrible Buffet Breakfast - Avoid at All Costs!

The breakfast was the cheapest, most disappointing buffet I’ve ever encountered. Cold, white bread with no toaster available to make it even remotely appetizing. The selection was extremely limited—no bacon, no quality ingredients. It felt like they cut every possible corner. Overall, a complete waste of money. I will never return! 👎🏽

This review is only about 18+ spa. The entrance is in a different area than the normal spa, in fact it’s the same place where there is a cinema, so the vibes were not very cosy. The lady selling the entry was cold and a bit rude - not great.
The spa itself is just OK and not better than other similar spas in Tallinn. The higher price (31€) is justified with included towels, bath robe, flavoured water&fruits, and sauna rituals. However I still didn’t find it worth the high price.
Do not recommend.

We had booked a night at the hotel 1,5 months before visiting time, wanted a peaceful and relaxed night after a 6000km roadtrip. We had a giftcard for the +18 spa, and by the e-mail exchange with the hotel everything was in order. We got our bracelets etc when we arrived. We then went to the swimming area and wanted to go to the +18 area but the bracelets did not work. We were confused and we had to go to the reception in our swimming suits. The lady said "i do nothing, i dont see your +18 gift card". So we had to go up to our hotel room wet and pick our Phones which we then had to take with us to the swimming place. The lady grabbed our Phones and her collegue also came there. It was obvious it was her fault. She then said "now you go". We didnt quite catch up was it fixed or not because of the shout so we had to ask is it okay now can we go to the +18 are now? - Go.
Not even a regret of the inconvinience, or a i am sorry/we are truly sorry for the troubles. No, we got "Now you go".
If this is the level of proffessionalism, attitude and customer service, we will not recommend. We understand that ict-skills, using computers may be difficult for elderly persons but come on.
And when we told about this when we were about to leave (to the same person) she started to accuse her collegue... Incredible. She is the face of the company and takes the blaim and apologizes for the whole company and not accuse anyone else. And even now, not any apologize for the mess-up.

I don't think I have had this bad of an experience before. The service was okay but we didn't feel welcomed. When we got to the hotel room we weren't very impressed. Then it all took to a worse turn, the sheets and robes felt dirty and didn't smell the nicest, then we looked behind the curtain and saw that there is a towel behind it on the heater (one of the pictures I took and that isn't ours). When we wanted to check what channels they had we found out the remote was dirty and very dusty (also one of the pictures). There are also some hopefully dead bugs in the lamp (picture is down). Then when I thought I'll blow dry my hair I looked at the end of the blow dryer and it was covered in dust (picture is down). Also I'm not sure if it is mold or dust but there was something in the bathroom where all the moisture comes out (picture down with the white circle and some weird spots) . The pillows are filled with air and are not comfortable and after this horrible experience I couldn't sleep at all because I felt dirty and took multiple showers, that brings me to my next point. While I was taking a shower I was standing on the drain where all the water goes down but the plate on it got stuck to my foot and I almost fell into the hole. And the place was really dusty, if you have a dust allergy I do not recommend coming here, the top of the closet was covered in a thick layer of dust, every time you open the door the dust will fly around (2 pictures are down). The spa felt like everything was about to break and everything was under construction. The spa was nice but there are a lot better ones out there.

I don’t know what is going on there but at 1 a.m. i heard a knock on the door. I woke my partner and he opened the door. There was a drunk girl. She started hitting on my partner calling him hot and sexy. We asked her where her room was and tried to get her back inside. She started crying saying that her husband is inside sleeping and she can’t wake him up. Then she opened her room door and sneaked in. We went back to our rooms. Nothing else happened. Everything else was great.

I don't think I have had this bad of an experience before. The service was okay but we didn't feel welcomed. When we got to the hotel room we weren't very impressed. Then it all took to a worse turn, the sheets and robes felt dirty and didn't smell the nicest, then we looked behind the curtain and saw that there is a towel behind it on the heater (one of the pictures I took and that isn't ours). When we wanted to check what channels they had we found out the remote was dirty and very dusty (also one of the pictures). There are also some hopefully dead bugs in the lamp (picture is down). Then when I thought I'll blow dry my hair I looked at the end of the blow dryer and it was covered in dust (picture is down). Also I'm not sure if it is mold or dust but there was something in the bathroom where all the moisture comes out (picture down with the white circle and some weird spots) . The pillows are filled with air and are not comfortable and after this horrible experience I couldn't sleep at all because I felt dirty and took multiple showers, that brings me to my next point. While I was taking a shower I was standing on the drain where all the water goes down but the plate on it got stuck to my foot and I almost fell into the hole. And the place was really dusty, if you have a dust allergy I do not recommend coming here, the top of the closet was covered in a thick layer of dust, every time you open the door the dust will fly around (2 pictures are down).
The spa felt like everything was about to break and everything was under construction. The spa was nice but there are a lot better ones out there.