Radisson Blu Hotel Nice

Spent 4 days here this past week. Overall this is not a 4 star hotel, despite the price tag. There is always a line at the concierge desk and no one answers the phone. Rooms are a good size but no drawers anywhere! Plenty of space for a small dresser but nothing. Showers have those idiotic half glass doors so the water gets everywhere no matter what you do. Pieces of tile broke off the bathroom floor and they give you 2 towels, and no washcloths. They claim they don’t stock washcloths, weird.

Pool area is small and no poolside food or drink service which to me was the biggest letdown. You had to wait on yourself and weren’t allowed to bring food into the pool area. For what you pay (7€ for a soda), poolside service should be a given. I asked for the club sandwich with no egg but was told they’re premade and the egg can’t be removed. Kind of gross. Definitely understaffed as used plates and glasses were left behind.

The beach is nice but you have to pay anywhere from 50-70 euro to rent a chair and umbrella. It’s run by a third party so nothing can be charged to the room. You have to book online in advance and some days there aren’t any chairs left. However at least you get chair side service! Food is good, better than by pool. Be warned that getting into and out of the water is almost impossible. Steep drop off, all rocks, people were crab walking in and out of water. Get water shoes.

Housekeeping is a joke. Our refrigerator wasn’t working and after waiting on hold for ten minutes I went to reception where I waited on line for 20 minutes only to never have anyone come fix it. Asked again the next day, nothing. All housekeeping does it make the bed. I had coffee in my room and they left the cups on the table everyday, it was disgusting. People were leaving bottles and plates in the hallway and they’d be there all day.

Breakfast buffet is nice but there aren’t enough tables to accommodate guests. Also, why end breakfast at 10am? It’s a vacation spot, give it til at least 11.

Location is good, about 10 minute Uber into Old Nice. Would I come back? To Nice, yes, but to this hotel? Nope. Way too expensive for what you don’t get.

Terrible . Should be a 3 Star Hotel. On arrival unhelpful. Room small, old fashioned with nowhere to put your clothes. Hallways not kept clean. Breakfast we had to cue for half an hour, understaffed, coffee machines broken food variety minimal. Pool ok but looked like it needed attention. Overall rubbish well over priced. We have travelled a lot and free felt we had been mugged . Everyone in hotel looked unhappy . Don’t go !

I booked this hotel for a client who then asked me to organise an extra night.
Yesterday I spent two hours on the phone trying to speak to someone.
Reception hung up the phone on me four times.
There is no other way of contacting them.
When I did speak to someone they were dismissive and unhelpful.
Would never use this hotel again. Shocking attitude.

Very ignorant and indifferent services. The room service close at night (just 8PM) and need myself to go downstairs to the reception. TBH, this is the first time that I come to a 4-star luxury hotel without a 24-hour room service.

The reception is apathetic and indifferent too. Not even asking or helping as my items lost in the lobby.

The room is good, but other facilities (hair dryer, boiler, etc.) are quite cheap and old.

Good location but bad service.