Hersonissos Palace

I will start with the good. The hotel staff were friendly and the rooms were cleaned daily. The pool area was nice, small but you could be lucky to get beds most days. However people would have their towels left for hours at a time. There was the main pool and the pool round the back which was a lot quieter but the beds were on grass which meant you were getting pestered by more insects. First night we arrived at 1 AM, we were warmly greeted but alarm bells rang when he said if we didn’t like our room we could change in the morning. Room 101 must be the worst room in the hotel. It is definitely not big enough for 2 people and only had one proper bed. The view was of a bush and a bag of trousers that had been thrown over it. After trying to sleep on the one concrete mattress we were awoken at half 4 in the morning by kitchen staff and delivery’s of kegs, as our room was right next to the kitchen and the main pool area. This was a nightmare and I feel sorry for anyone put in this room, I think all rooms that end in 01 are probably similar as the cleaning cupboards are right next door. However the staff were happy enough to change us to a room on the top floor after this which was much more spacious and although it wasn’t the best view it was better than having to stare at a bush all week. The walls were like paper and could hear neighbours from all angles. Some nights were worse than others, half the time we did have quiet nights but other times there could be a lot of shouting and carrying on. Also be careful with the free burger you get at the Know Bar they aren’t cooked very well.

If your looking for all 5 stars of luxury…..then this is not the hotel for you , however, if you are looking for an average 3 star, comfortable and clean hotel then you’ll be just fine! We have just checked out after staying here for 4 nights. The rooms themselves are what save this hotel. Incredibly clean, lovely 4 post bed with a nice sized balcony. Cleaned each day to a high standard and all you need, with a nice size bathroom and shower. The food is your average all inclusive selection, we didn’t eat in the evening here as chose to eat out however did make use of the breakfast selection and lunch. It was ok. Not wonderful but served it’s purpose. The drinks are awful!!! Very watered down and cocktails just taste….odd!?!! I didn’t find one drink that I liked, even the soft drinks at breakfast were not nice. My partner said the beer was ok. Wine is very watered down and almost vinagery tasting! For one night of your stay you can eat at the beach bar included in the all inclusive, which we were looking forward to and you pre-book your table. There’s one choice of starter, 2 deep fried mozzarella sticks, 2 onion rings and 2 deep fried chicken wings. Then you have a choice of two salads, which to be fair the goats cheese one was very tasty. Then you can choose a burger, I chose the chicken, expecting a chicken fillet. I couldn’t eat it, it was just a processed chicken burger, soggy and tasteless, straight out of a freezer! One option for desert, all the above was quite dissatisfying and left feeling quite yucky! The pool area near the bar is kept nice and clean and so is the rest of the hotel, the cleanliness is the main positive. Sunbeds go very early and not many around the pool, there is a second pool but we didn’t go to this so can not comment on that. Location is close to the beach and slightly out of the main stretch, which is nice. We didn’t find noise to be a problem at all. We rented a car and found some lovely places to visit so overall had a really nice stay, hotel was adequate as a base for the few nights we were here but not sure how it’s gained a 5 star rating, we have stayed in nicer 4 star hotels. With a few improvements, this hotel could be much better than it currently is, however it’s not terrible either!