5 star hotels in Stalis

Beautiful views and awesome atmosphere. I loved the activities and entertainment that the hotel had to offer. Special thanks to Joanna and Chloe for being amazing zumba and water aerobics leaders!

I was wit my daughters , it was a perfect holiday for us , the service in the hotel is perfect and so cleen , good and tasty food

What an excellent hotel, the staff were all amazing. The room we had (125E) was exceptional, clean and comfy with no issues with storage. The only thing was no kettle but not a problem as I always take my own. The pool area was kept clean and tidy but got extremely busy with people reserving sunbeds, we chose the beach as less hectic and loved the drinks service to the sunbeds. The restaurant was...

It’s a lovely hotel and the staff are great. The location is excellent. The rooms are fabulous and the whole hotel is spotless. Very clean. I’d of gave a 5 if tourists didn’t have to pay for food at the pool bar and room service although we were all inclusive. The main restaurant was included. Overall it really was lovely and we’ll definitely return. There was 7 of us. There was ignorance from Germans...

This hotel is beautiful.. so clean and well designed. The two pools are great not too busy Staff here are kind and seem genuinely to enjoy their job The location of hotel is fantastic.. the hotel is right on the beach with many restaurants and tavernas to choose from. Yesterday my bed had a heart and rose petals.. there was a bottle of sparling wine and fresh fruit .. what a lovely surprise for my...

My partner and I spent ten perfect days here last month. We arrived later in the evening, and check-in was incredibly smooth. They answered all the questions we had and took their time to explain everything about the hotel in great detail. The rooms are modern and, in our opinion, have enough closet space for clothes. Contrary to what we were made to believe from other reviews here, the bathroom gave...

We enjoyed a vacation in period of Aug 25 to Sep 01 with a small child. Here is what we liked: - Nice territory - Good service - Nice room cleaning - Polite reception personnel - Restaurant's management is both professional and attentive for people with different needs/requests, they also tried to follow covid safety measures - children playground was in shades of trees so it protected the baby from...

Lovely hotel. Serviced daily, staff polite and helpful, apart from 1 receptionist who seemed to enjoy being obnoxious. Good choice of food and waiting staff couldn't have been more helpful.

Having great holiday here. Food fabulous. Great bar waitress and restaurant staff. Lovely clean rooms. Covid actions taken. Opportunity for test before return flight daily in hotel. Also in main Street outside. 20 to 25 euros. Shame people leaving towels on empty sunbeds around pool and grounds. Advised not, but no-one checks.

Amazing environment by the sea really nice food with a huge variety to choose for every meal, kids friendly with many pool areas, the rooms are recently renovated and of high aesthetic!I would definitely recommend it!

Nice hotel, great food, very private. I can Highly recommend. 👌

Da otsen zarko I more rjadom i domiki prostornoe -otdõhai.No sto ne tak to poslo.V natsale poselili blize k mõrju I s basseinom is kotorogo prognali.A potom I vovse poselili na glavnoi magistraal śum vezut kak budto tebja na Kamaze a mõ ustali I hotelos otdõhat.Do morja bõlo uze dalse nado bõlo sagat 15 minutes 2 DNJA POTERJANNOGO TIME proleteli nezametno razbirali tsemodan s kupalnikami .0ķ.no 5 dnei...

We had a very good and relaxing full body massage, aole vera packing and facial treatment by Anja and Eirini. After that we could use the SPA facilities. We loved it!!

I stayed at the hotel for a week in the middle of July and was absolutely delighted with my stay. 🔹The most pleasant impression was the friendliness and customer-oriented attitude of the staff. At this hotel, you truly feel at home, knowing that you will be well taken care of and that they will do their best to meet all your wishes. 🔸The food was absolutely excellent, with grilled dishes, a good...

On tuesday I had an treatment with Mr. Antonis (Massage and ICE Glow). It was great, i really enjoyed! Thank you very much!

Booked in for the deep tissue massage after a quick demo by one of the spa workers at the pool. Really recommend this as it released all tension in my back and shoulders that had built up from the gym. Anja was really professional with her mannerisms and I could tell she understood what she was doing. Would most definitely do it again

During our vacation, we had the pleasure of experiencing a Cretan full body massage. We were treated by Anja and Eleni, who were both not only extremely professional, but also incredibly friendly and warm-hearted. From the very first moment, we felt completely comfortable and in good hands. The massage itself was fantastic: Tension was relieved, muscle and joint pain were noticeably reduced, and we...

The resort is beautiful and clean, with lots of amenities to choose from. I got a deep tissue massage, which was done by Antonis. That was very powerful and reorganised my back. The quality of the food is also very good and selection of such is very good, something for everyone. Pools, Sauna, gym, aswell as the bars are available to all guests. Massages are a special service though. Nevertheless full...

It was a beautiful vacation. The hotel has many swimming pools, especially for adults, but it also has 3 swimming pools for children... one for children/babies 2 - 3 years old which is covered with a tarpaulin to create shade and be able to take advantage of it at any time of the day... and the other 2 are right next to the adult one. Our children took advantage of the interactive games that were organized...

We stayed there for five days (a couple and a kindergarten-aged girl) during July with full board service. The complex is large and feels like a picturesque village and is pleasant to walk around in between variety of buildings and apartments. The service everywhere was courteous and friendly (cleaning, maintenance, reception staff and restaurant staff). We had an excellent service experience at the...

Absolute paradise! The location, the food, the amenities, the views - everything is just wonderful. But what stood out most, were the staff! At breakfast, Maria and Sofia would always greet us with a warm smile and such genuine hospitality - they truly started our day off right! For lunch, we were served by Evalina and Aida - who were so incredibly kind, helpful, and generous to us and our little...

We feel like home here! It's the third time we have come to this hotel and we found each time warm people and high quality services. This time my wife has chosen a 3 days package at the Aegeo spa and she was delighted. Albana was her therapist and she is very attentive, caring, communicative and concerned that the client feels good and satisfied. I have used the gym and I found it as very good for...

Beautiful facility and very friendly staff. Everything is very clean. Food in the main restaurant is not 5-star class…

The spa staff is very friendly. I would recommend the cretan massage, it was very relaxing and a great start to a relaxing day. Maria of the spa staff was very friendly and massaged me perfectly. Bosiljka of the spa staff is very open and approachable and very nice. The staff in general is very friendly and helpful. The alexander hotel is very clean and has a nice infrastructure. The pool restaurants...

Beautiful property, right on the beach with crystal clear waters and warm sand. The staff were fantastic and always willing to help/answer questions or give recommendations for tours or food etc. I had an amazing stay and I could see the ocean from my bed. What more could a girl ask for!?

Amazing place in North Cretan island. A very nice place to relax far from crowded place. People are very friendly and service very nice. I recommend the Ayeri restaurant for breakfast and dinner. Waitresses are very professional. I also recommend the Aegos spa for their kindness and efficient.

I had a lovely experience with Mrs Eleni🤲 she guide me true tradition relaxing 75min of ⛰️Cretan massage all body with local raky🍵 and 🫒 oil. Was amazing and deep 💦🙏 with luxury Spa facility arounded🌊 pleasure for body. Recommend try out whe you here 👍 Thank you. With regards Sport Specialist Peter

We had a wonderful time at the hotel. Everything is beautiful here. The entire staff is friendly, everyone, really everyone 😅, and everyone speaks at least English, which is very positive. The entire staff is super helpful as well. Maybe those who like modern buildings won't like it, but those who prefer rooms and bungalows in small, secluded, and quieter separate buildings will love it. The hotel...

This is a beautiful place with lots of greenery, direct access to the beach, nice food options. Some beautiful seaviews. Rooms are kept very clean. The staff at the restaurants, SPA, reception desk and cleaning service is well trained, polite and kind. Food options are varied and food quality is good. All Inclusive was good value for money and included some drinks. 2 bottles of still water are made...

Generally good experience with everything. The location is stunning, the pools and seating as well as the restaurants are located beautifully along the coastline with views to the sea. The "village" of bungalows and buildings looks very nice. Greenery is mainted well and is in general beautiful. What really makes this a recommendable experience is the location/view and the impeccable and immaculate...

Thoughtful and attentive service, but there is nothing to do near the hotel

Wonderful hotel experience from check-in to check-out. This hotel provides the best attention to detail and service. One of our favorite stops. We did the bed and breakfast special, and paid for our dinners which were reasonably priced. We dined in the Meat at the Point restaurant, and enjoyed the quinnoa rocket salad, steak, and mushroom risotto. We truly enjoyed the private pool, ocean view, and...

Our family recently stayed at Nana Princess for three nights in mid-October, and it was an extraordinary experience. Having traveled extensively and stayed in numerous luxury resorts around the world, including those in the Maldives, Hawaii, and Dubai, we can confidently say that this resort is the best we've ever encountered—far surpassing our second favorite. The hotel facilities were impeccable...

My stay at Nana Princess Hotel was nothing short of exceptional! I had a private room with a pool, and it was pure luxury. The room was spacious, modern, and impeccably clean, with every detail thoughtfully designed for comfort and relaxation. The private pool added an extra level of exclusivity, perfect for enjoying the beautiful surroundings in peace. Dinner was an absolute highlight—delicious and...

Stayed in the Villas for 4 nights and it was a good experience. Quiet and safe environment,good services, the beautiful private beach and swiming pools,the tasty breakfast and food offered from two exclusive restaurants of the Villas are amazing highlights of the Villas.

A fantastic resort, perfect in every detail. The suite was perfect and the private pool 5 stars. Staff, restaurants and services that exceeded our expectations. Truly exceptional.

As good as always, but unfortunately the hotel facilities are a bit old, especially the swimming pool, which is not so amazing.

Just got back from 4nights at this hotel it was complete bliss. Location is great. More restaurants and hooka lounges within 15-20 min walk. The Buddha Bar restaurant was so good. The sushi was perfect I ordered the same thing everyday! The hotel grounds truly breath taking with the sunset views. They gave us a free room upgrade with a plunge pool. Service and staff were so friendly and helpful. I...

Dreamy! This was an amazing stay. The rooms are so beautiful and cozy, with everything one would need and more. The food was incredible! We ate at three restaurants and they were all outstanding. We also used the fitness center and spa and enjoyed both. The massages were relaxing and perfect for the atmosphere here. The beach and pool chairs are nice as well, with gorgeous views and decent beach access...

Great hotel, actually perfect!! We had the room with private pool it's amazing. The restaurants are a little expensive but well worth it and the food is amazing. The service is professional. I would most probably come here again

The hotel is great, but the service is amazing. The water are good and the beach is great, food is good but use the menu instead of the open buffet, it had great things like pesto pasta and grilled meat. On another note, there’s one employee named Aris who took us from the airport and during our travel was so nice and helpful, which showed me what a service is all about. I will definitely come back...

Very beautiful resort, extremely clean ,the rooms with the private pool are perfect! The food is good. However surprisingly we had to pay extra cost for the water in dinner.

I am going to be honest with you guys, I normally leave reviews when I want to complain, but this time, I am going out of my way to review purely because of how nice they were. Whilst I am at it, let me give some information, firstly, this place is out of the way, meaning you NEED a car, unless you like hiking daily. And the Taxi from Malia is 10 Euros each way (4 minute drive lol), which is obviously...

Beautiful view and the villa was like the pictures

We stayed in a two-bedroom villa with a sea view, two couples, for the second time. The service at the hotel is perfect, the staff is courteous and responds to every request with a smile and kindness. The villa is well-equipped, clean and simply perfect. The location of the hotel is truly dreamy, located on the mountain, with a simply stunning view, and is close to all the main places. Highly recommend...

We had a fantastic experience. The villa was well-maintained and beautifully equipped, with a private pool and breathtaking views of the sea and mountains. The service was professional, the reception staff very attentive, and the atmosphere perfect for a quiet, relaxing holiday. Highly recommended!

Excellent view from the hotel especially for breakfast. Staff are super friendly and helpful, we had breakfast included and the selection was excellent. Everything was super clean and the staff couldn’t be more helpful with our requests. Would definitely recommend and come again!

The Royal Heights Resort impresses with its spectacular view over Malia. The room seemed in good condition, though it was obvious that renovations are needed sooner than later. Staff was always attentive and very friendly, they were trying their best everyday.

Wonderful stay in this delightful hotel/villa. We opted for a room with a pool view, (with gorgeous pink bouganvillea everywhere). In hot weather it is worth paying a little extra for the air con. Owner Anna is a gem, going above & beyond to help with anything you need. Bar area run by Vangelis, open until gone midnight. Small pool area. Can get busy so be ready to bag a sunbed early !! Great location...

Just returned from the idilic little village of Koutouloufari and the most picturesque little hotel Villa Diktynna. This has to be the prettiest place I have ever stayed, with its beautiful bougainvillea, plants and fruit trees in the grounds. We stayed in a pool view maisonette which had everything you could want for a self catering stay. I know some rooms had amazing sea views too. The pool is very...

Lovely stay for a good price! Vangelis was very helpful and kind. The room was clean, modern and stylish. Would definitely stay again!

Beautiful apartments, a short walk away from shops, bars and restaurants, cannot wait to return to see vangellis and Anna, not only is vangellis a Ray of sunshine but also a proud Greek happy to share his wisdom with the world, both he and Anna greeted us with the warmest welcome but went above and beyond to ensure our stay with them was a remarkable one and they certainly did not disappoint, rooms...

My wife and I are seasoned Greek travellers and our two weeks in Koutouloufari was our third stay on the island of Crete. Villa Diktynna uses the classic Greek formula of multi level accommodation surrounding it's pool and snack bar. Situated on the outskirts of Koutouloufari village, Diktynna makes the most of it's elevated position offering stunning views of the Cretan coastline from many of it...

Paid for a sea view room.It was facing the sea but the large hotel in front wasn't what we expected.The main issue was the poor attitude of the barman,very unwelcoming,no wonder the bar was always empty(no i'm not one of those who likes to suck up to the barman) but do like to go to the bar after a night out.The cleaner was a lovely women and always had time for a chat.The resort was lacking atmosphere...

Very nice looking hotel with poor service levels. More of a 4*, not 5*. Messed up our reservations, tried to overcharge us, also made lots of small mistakes, and were not very apologetic, even the manager. When I shared feedback the staff did not welcome it, instead being defensive and saying "this is how we do things". No desire to listen and improve. Not value for money. Also loads of children ...

My partner and I came to Crete for 10 days in September, and stayed at Cretan Malia Park. We had a wonderful time – the room was beautiful and the whole resort was gorgeous. Incredible food, we tried every restaurant and particularly enjoyed the Cretan one. The staff were so lovely and friendly. One thing for future travellers to be aware of – it's a VERY family-friendly hotel. I'd say it is a family...

NOT WORTH THE PRICE. DEFINITELY NOT A 5 STAR HOTEL. 🛌Rooms: As the hotel claims to be member a member of Design Hotels, we expected a well furnished room. Instead it was pretty basic and not design at all. Maybe you just need to put a FAKE FlowerPot VP1 pendant light from &Tradition in the room. Furthermore the furniture within the room looked pretty used and as they have their best days behind them...

For a 5* hotel, I expected more. The service is pretty shocking honestly, everything was below a 3*, aside from Dayanna, who quite frankly is the only person who seems to understand and value customer service. Rooms- at first it was just me and my daughter and the room was fine, just what we needed but definitely not luxury. My partner and other child came out for the last 3 days and we “upgraded”...

Very aesthetic hotel with calm atmosphere and coniferous trees. Peaceful vibe, tasty food and very good evening show, especially Dj&Sax!

I’ve recently stayed at the Cretan Malia Park 5* hotel. It’s an amazing place with five different restaurants, two pools and an own access to the beautiful sand beach. The food was delicious. For me there was almost everything included, because I chose the all inclusive package. Most of the food was Cretan style and there was also an Italian restaurant. The vegetarian and vegan options are very good...

Took such great care of me and even upgraded me to full sea view. Super comfy beds, great Bfast, close to everything you want here in town. Cannot recommend enough!

Style without substance ...first impression ok but so many things missing .. Bedroom very small with limited storage in room,why not have bedside drawer units ..?Air con poor. Shelves or drawers in bathroom and some clothing hooks .Balcony remove table then possibly 2x people could sit out at same time .. Reception area with its all white blandness lacks any atmosphere, it's all about the look .....

As you can only give a maximum of 5 stars I’ve done my own rating system! Location ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ - literally in the centre of Hersonissos with the best views! A few steps and you have the beach, restaurants and shops. Could not be any better. Hospitality ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ - Greeted outside on arrival and then provided with a tour of the hotel and escorted to our room by the Hotel Manager...

Words can’t truly express how incredible this place is. The entire hotel is spotless, and the rooms are absolutely stunning—always fresh towels and clean bed linen. We had a sea-view room, and waking up to the sunrise each morning was just breathtaking. Now, onto the manager, Nicos—what can I say? He truly goes above and beyond to make every guest feel welcome. Nothing is too much trouble for him...

I had a fantastic experience at Vasia Boulevard Hotel in Hersonissos, Crete. The hotel is stylish, clean, and ideally located right by the sea and close to the town’s shops and restaurants. The staff were incredibly welcoming and made me feel at home from the very first moment. My room was modern and comfortable, with a beautiful sea view. One of the highlights was the hotel’s restaurant — the food...

We stayed here for a week in May and loved it! The accommodation was lovely. We had a sea view and I would recommend paying the extra for that as we had a little balcony and it was so lovely to sit out there in the morning sunshine to watch the world go by. The Manager and hotel staff were amazing. Everyone was so kind and friendly. They were all utterly professional but also so friendly, generous...

It’s been an amazing holiday. Everything was amazing, I always found something to eat even though I’m a picky eater and the beds were so lovely. Staff were brilliant too. Thank you

After looking forward to this holiday to arriving, firstly to be hit with the tourist tax, 5* hotel defo only for the tax, this hotel is not a 5*, although the the hotel was clean we felt this was the only positive. No entertainment not enough sunbeds, food not the greatest, drinks rubbish, we expected alot more from a 5*/4* hotel. Beach was in walking distance so this was positive, a great escape...

Great hotel, highly recommend! The food is delicious and fresh, there is a lot of vegetarian options which was a nice suprise. The staff is very nice. The rooms are pretty and clean. The beach is very close. Amazing experiance. Staying here was the right choice.

We were very pleased with our stay at Hersonissos Palace. Starting with the very friendly service, both at the reception desk, at the three bars, in the restaurant, and at the housekeeping desk. The food was delicious and there was a wide selection. The rooms were well-maintained and cleaned daily. The beach is literally a minute away, and there's a hotel bar right next door, which is great. Everything...

The food is fantastic, something new every day, everyone will find something for themselves. The restaurant manager takes care of everyone and keeps things tidy. Amazing cuisine, fantastic drinks!!! What more could you want? If I'm in Greece again, I'll definitely come here again I recommend ⭐️⭐️⭐️⭐️⭐️

Hersonissos palace was a lovely place to stay. Our room was standard. It was clean with a lovely shower. Maids worked very hard and cleaned our room every day. Hersonissos palace is rated a 5 star but we felt it was more a 3 star only because the hotel needs to be updated and in its mantainance up keep. We payed 5 star tourist tax so was a little disappointed only in this area. Food was amazing a...

Some people may consider this review harsh and to be fair I could see why it's open to challenge, of i had the optioni would probably go 3.5 rating rather than 3. If you have booked this hotel already please don't worry its a decent hotel and won't ruin your holiday, it just won't make it either. Location Location is great 5 minute walk from the beach and the ***** with several supermarkets only...

Rooms and hotel in general is very clean , staff were very helpful and attentive pool area was good with plenty sunbeds .we had a complementry bottle of prosecco in room on arrival

We had a wonderful week at the Albatros Spa Resort in Crete. The resort is perfect for families, and our daughter thoroughly enjoyed the stay. The themed evenings were a highlight, especially the Latin Music Nights and Greek folk dancing. These evenings were not only entertaining but also gave us insight into the local culture. The food selection was diverse and delicious, with a good mix of local...

Our second stay at this hotel was again amazing. We paid to upgrade to a superior room with a huge balcony and sea view! It was fantastic. The balcony was amazing and had 3 sunbeds as well as a table and chairs. The room was exceptionally clean. The cleaners came in daily to clean and change the towels. We loved the food, there were so many themed nights, and such a great variety of food. We loved...

Room maids are practically invisible, but room are always clean. Often decorate bed with towels, kid very liked it. Husband had some discomfort about shower watter leak sistem, because after taking a shower he had to clean up all bathroom floor from water.

A free glas of water at dinner wold be apreciated !The general attitude îs ' profesional ' not friendly , Recomanded for family vacanțion !

Absolutely great resort! Great food and service The rooms are super clean; all area’s are clean and well maintained. The pools are awesome and never have to be afraid you can’t get a spot. I honestly have to say the best all-inclusive resort I have been to. Would recommend to everybody; there is a lot to do for elderly, youngsters, teens families and even adults only parts of you like to get away...

A wonderful all inclusive hotel with excellent food/drink quality and options. The resort is huge but feels like a small village. Certain areas are busy but there are so many different areas that quieter spots can always be found. Perfect blend of family friendly and luxury. Can't wait to return.

The hotel, the staff especially deserve a big 5 star 🌟 review. Hospitality best we've had - ever. Combination of local mentality and hotel DNA made the trip incredible. The parts that need to be improved. Hotel gym is well equipped, but it hosts local people as well which makes the weight room tight. Food - great but could be better and a wider variety. Off the charts. Bars and food areas located...

⭐️⭐️⭐️⭐️⭐️ Absolutely perfect in every way! The cleanliness is impeccable, the rooms are comfortable and well-maintained, the pools are spotless, the beach is beautiful, and the restaurants offer a wide and delicious selection. The surrounding landscape is stunning – everything is ideal for a relaxing and enjoyable stay. A big compliment for also thinking of early departures and late arrivals – full...

We had a great stay at Creta Maris Resort. The all inclusive setup makes it super relaxing – you don’t have to think about anything and can fully unwind. Most staff were friendly and helpful, except for one or two at Enomy Restaurant whose English made communication tricky, and the luggage staff who seemed a bit indifferent. Food-wise, I recommend booking the à la carte restaurants. Buffets offer...

Hi everyone, We spent 7 days here for the second time. I would say it's not an accident. Honestly, I would come here in every year if I could do. Why? Because, it's perfect choice for real 5 stars lover. it's perfect choice for families. it's perfect choice for romantic types. it's perfect choice for food lover. it's perfect choice for cleanliness lover.

the staff were very professional taking good care of the guests always with a smile the room is very clean and quite big fantastic view of the swimming pool and the beach from my room the meal was fantastic, fresh and with a big variety

All in all it was a very nice vacation there. Besides there where some issues with the rooms but they solved it in one day

Lovely hotel and amenities the animation team does a brilliant 🤩 job. Well done 👏🏻. Knossos Royal 👑 must take same advise from them.

One of the best vacations of my life!

Awesome place! Very green hotel, great service and clean.

I looked at this hotel as part of a working tour with an inspection. The territory is very attractive and green, cascading, if there are problems with the ODA, you need to take this into account! Meals: as for me - everything was very tasty, there were more than enough fruits and vegetables, desserts were delicious. The beach is small, small pebbles, the entry is comfortable, but there are stones ...

Great hotel, well situated with chalet style accommodation, private pools and a main pool with waterslide. Plenty of bars, restaurants, game facilities, gym, tennis courts and squash courts. Straight on the beach with another beach close by. Plenty of fish if you like to snorkel. Staff attentive, friendly and professional. Knowledgeable and helpful. Food is buffet style at breakfast and dinner, good...

Every aspect of our holiday was spectacular. My granddaughter and I had a wonderful time. The food exceeded my expectation breakfast, lunch and dinner were more than 5 stars. The staff in the restaurants were so helpful, I have to mention one particular woman Aphrodite, what a kind and professional staff member, my granddaughter adored her. The reception team also so helpful and always had time for...

Faultless from start to finish. Amazing staff who couldn't have been more helpful, choice of four restaurants with a varied selection of food, all to the highest standard. The room was spotless and cleaned beautifully every day with linen changes whenever required. From the porters to the manager everyone was without exception friendly and accommodating. I had made previous arrangements with them to...

Very crowded place, feels that the hotel takes more guests than actually it can handle. The overall cleanliness has to be improved, and also a negative point is that the pool has saltwater, which for little kids make the whole process unpleasant. From positive points, the location is great and by far the best thing is entertainment team, really good level :)

Rooms are maybe not 5 stars, comparing to other European countries but there was everything you need and you don't go there to sit in hotel all the day 🙂 food was not changing often but was good, everyone was really friendly there, pools where great, super lovely personal in kids club, kids disco every evening, really great entertainment team with great shows after kids disco. Will try to come back...

Loved it. So picturesque. Good food beautifully kept gardens. Fantastic staff. Only minor complaint is not enough information about what was on in the complex. Otherwise it was great

Excellent first holiday as a family here. The staff are very polite and helpful. They always tried to entertain our baby too which was lovely. Especially the cleaner and lady who welcomed you into the main restaurant. We had a shared pool which was amazing with us having a ground floor bungalow. I’d definitely recommend requesting ground floor if you’re paying extra for a shared pool. The place was...

The hotel has perfect service. My daughter was ill during our stay and the hotel staff was incredibly helpful and nice and ensured that all our needs were taken care of. They provided food service to our room and were able to help us with unexpected health situation even in the middle of the night. Thanks to them we were able to enjoy our stay despite the illness.

My husband and I celebrated our first wedding anniversary/honeymoon here and we could not fault our time. The resort is beautiful and the staff are very friendly and helpful. Maria from the bar at Delphinia pool deserves a special mention, she went out of her way to make our time special! We will definitely be returning and trying out other Mitsis resorts

The hotel is fantastic, all the staff are very friendly. The gym is a decent standard. The tennis courts look very good. The food generally is good. The sunset from the beach is incredible. It’s unfortunate the beach bar isn’t open later. The rooms are good and beds are. You get delivered to your room on a golf cart with your luggage. If you want premium spirits they are included you just have to ask...

in general, the hotel is good. and it can be recommended. I will write some points that will be interesting to other guests: the room is clean and ordinary. cleaned every day. drinks and bar are free. refill every 2 days. it's cool that they care about the guests so much. the furniture, the bathroom are a little "damaged ", but I assume that this is from the huge number of guests. it will take some...

Very nice hotel and very value for money. Food was fabulous, especially in the Mediterranean Restaurant. We booked a suite and when we saw the room, we were speechless. Last but not least, the staff was extremely friendly and helpful.

Perfect location-open sea from one side and quiet bay from the other side.Big territory full of trees,palms,flowers-very beautiful!A lot of well situated bars,private pools,small shops and one big spa.Near to Hersonissos.Not far from Heraklion Meal always tastes and fresh,always includes fish,meat,chicken or turkey,fresh vegetables and fruits,and desserts and local sweets.Good bottled wine,other alcohol...

The room is very luxurious and spacious. The food was delicious and overall a great place to stay after a round of golf! I would reccommend staying here when playing golf or just if you look for some time to relax!

Just back from a father and son golfing trip to Crete. The Crete golf course is fantastic, great layout and condition. But take plenty of balls. The Crete golf Hotel is small, just 25 rooms I think, but it more than adequately compliments the on-site golf course. Food and drink was fine, rooms are very spacious and well appointed. Everything is very well run by Manager Nicholas, supported by a very...

The hotel exceeded all our expectations. The room was impeccably clean, spacious, and beautifully designed. The view during breakfast was breathtaking, like something out of a painting. The staff were incredibly friendly, especially Theonimfi, who went above and beyond to enhance our stay. She provided us with excellent recommendations for local spots that were off the beaten path, just as we had...

One of the best all round hotels I’ve ever stayed in for relaxation. Staff were amazingly friendly and tentative. Requested late check out because of later flight and was duly approved. Food and drinks amazing value. Will be coming back.

Great for golfers Great place. Very nice property. If you are golfing perfect place to stay. If not, it’s a little far away from everything so you will have to have a car. Place was comfortable and nice. Can’t complain at all. Like I said if you holding. Perfect.

Beautiful hotel -- spacious rooms with views onto hills and sea, with superb marbled bathrooms. Pleasant and smiling staff. Great golf course with excellent and friendly pro. Some inconsistencies in housekeeping : we were amazed and happy to find sets of face cloths in bathrooms on arrival but these were taken and never replaced. Similarly the coffee machine was superb but the pods were not automatically...

Wonderful staff! But the rest is so-so. Location very bad. Very poor dish assortment for vegetarians. It's 4 stars hotel, but feels like 3 or 2. But the staff is just amazing! Wonderful people!

Very nice service. Very friendly people. And a great place to spend your vacation in Kreeta

I was in this hotel to paradise. Look good. Very friendly personal especially lifeguard( Drink Master) :)

Nice hotel with amazing sea view. Very warm and helpful staff always available to answer any of our questions. We enjoyed pool side with daily entertainment managed by two extremely friendly guys. Special thanks to Jalel for making our stay even more amazing. Highly recommend!

The breakfast chef who makes pancakes has a mask under his chin and you look at the kitchen then there are no masks. And we've been able to eat without a mask all week. people who come here have been vaccinated and tested. This morning we were able to verify that where is your mask? Not cool. We have masks for sick people. I'm not sick!

The hotel is nice. The food is good. Only many flies as near the vegetable gardens and sheep graze...)))

We stayed again for a few days 2 people for our vacation. Excellent professionals, service and all staff welcoming. This is the second time we live in the area and again we chose the same hotel because we are completely satisfied at all levels. Very clean with comfortable rooms and beds with comfortable mattresses and pillows that ensure a good night's sleep. It's very easy to access the location and...

If I could I would give them 6 stars! So much fun, I want to go back already. The food is amazing, the staff is very professional and kind. I've got not even one bed thing to write only good things.

Our families love to spend summer vacations in Greece and Mitsis Hotels chain is our preferable choice . This time we have booked all-inclusive deal with Laguna Resort in Crete and as expected it was one more unforgettable experience!!! Everything was just so amazingly welcoming - the facilities, well-maintained room, huge swimming pools and recreation areas, tennis courts, the gym, reach food and...

This is the best hotel I have ever stay! Location is perfect, 5 min from the Hersonissos town! Hotel is very beautiful and green! A lot of activity for the family with kids! My kids are in love with the pool with really water slide and the kids club as well! Hotel has a lot of restaurant, with a huge random of food and sweets😍 our room has nice view, and jacuzzi! We are very happy with the staff, who...

Very nice staff and very clean rooms. The food in the main restaurant is nice the only minus i would say are the fish dishes. But the pastry are very good. The bars are nice but sometimes get crowded and the waitresses do not notice you for a long time. The gym is very small but it not bad. Overall we had a very good vacation.

Good afternoon! 🙂 I just returned from Greece and, while I'm still impressed, I want to write my review about our family vacation at the Mitsis Laguna hotel. And so, let's start: 1. Hotel/territory: Very nice hotel with rather big territory. Everything is well maintained, the hotel does not look tired. Power system "ultra all inclusive". Many thanks to guest relation Olga, who told...

There are many pomegranate trees. It is fun to squeeze your own juice for breakfast in the morning. On the last day, I found that the swimming pool behind the hotel reception is a heated swimming pool. It's just that the opening hours are too short.

It's a upper class Hotel / resort up in the mountain. The staff are very friendly and are always willing to help. The rooms are great and fully equipped, including a dish washer, have a bathtub and shower. A TV with Fast wifi and Aircon. They supply pool towels, and the pools are great to cool off. Both resturants on the premises serve good food. The resort has a shuttle service to the beach or to...

The entire staff was awesome from the soap and the massage services to housekeeping!The front desk staff did an exceptional job making my wife and I feel welcome. They made us feel right at home!We love this place and will definitely come back again!

We had a lovely stay here! Staff was friendly, room service offered daily. The room was very convenient to the pool & mini golf. They also have pet cats at the resort & they're so cute! Close enough to night life & the beach, especially if you rent a car. Can't wait to go back!

Awesome resort! I only gave 4 stars on location because it’s not on the beach, however being on a mountain provides exceptional views, shuttles run to the beach and town daily and only 5 and 15 minutes away. The pool is fabulous, staff are amazing and food is exquisite. This may be my new vacation spot to replace St. Maarten as the Greeks are much more accommodating than the French……just saying...

The room was large and clean with all the necessary equipment