BP Chiang Mai City Hotel in Chiang Mai

Very old and dated hotel. Matrasses were extremely hard and very oncomfortable. Breakfast was terrible. On the upside, location was fine, rooms were big. For the price we paid (around €60 for 2 nights), not so expensive. Just know what you choose.

Good location but everything else was pretty awful. My family couldn’t stand it and had to book a new hotel. The rooms were dirty, bathrooms have mold. The hallways were like a hunted house. The smells were awful. The walls were peeling off. Sorry but not going to come back to stay here again.

This is a bedbug ridden hotel who then refused to refund. Trip.com asked me for proof of the ants as well as the bedbugs issues for 2 bookings i made of this hotel. They then approved it saying they will take care of the refund, but then back pedalled after the bedbug ridden hotel said they don't want to refund because i stayed, because my friend was staying there in another room 222. I only stayed because it would seriously affect our ittinary travel plans if i moved to a different hotel. Trip.com lowered its standards and condoned bedbug-infested hotels at the expense of its customers. I am seriously disappointed because i have used trip.com for many years. It had many flaws such as selling lounge services of lounges that did not existed; selling insurances by companies which made it virtually impossible to make clains, but this beat all of the previous flaws. This puts trip.com at the same level of the worse kind of service providers in the hospitality business: those with bedbugs. Enough said.