Dundar Hotel & Spa

Room are small and dirty. Breakfast is horrible.
This is only if you are looking for a survival place to sleep. No wifi in the room also.
Personal is friendly but other than that nothing is good!

I stayed in this hotel for 10 nights and was utterly disappointed when one of my designer belts got stolen when the rooms were being cleaned. My belt was locked away so I am in complete shock how it was taken from my luggage. It was NOT out and in display. Regardless, during one of the days of my stay in this hotel it was stolen. This was a $500+ belt. Given I was staying in the suite I assumed my stuff would be safe at least (especially when it wasn’t accessible and locked away). The rooms were also not the tidiest. A lot of stains in the bedding and really, super thin walls. I am not lying when I say I only slept 1 of the 10 nights I was there. Just a cautionary warning, given the hotel’s location and its price, there are certain individuals who book this hotel to only sleep at like 3am after coming back from a night of partying. The issue with this is you will also be woken up….every single night for a good hour or two until these individuals go to sleep. I know this is not the hotel’s fault but is something that should be considered when booking. To say the least, I wish someone had told me.

My recent stay at this hotel was rather disappointing. Upon our arrival two days ago, the reception staff showed us to our room and assisted with our bags, which was appreciated. However, the room itself was small and not very clean, although it was passable.

Unfortunately, the situation took a turn for the worse when I forgot my backpack on the terrace where breakfast is served. After realizing my mistake just 10 minutes later, I returned to find that my bag had been delivered to the reception. Upon inspecting its contents, I discovered that someone had tampered with the bag, and I was missing 200€.

When I approached the reception to address the issue, the only response I received was a simple apology. I was left feeling frustrated and unsatisfied, as a mere apology did not suffice in such a situation.

It's important for the hotel to take responsibility for the security of guests' belongings.
I dont recommend this Hotel and i will never go back again!

Fraudulent service, liers, never to be trusted,Mr Idrees had confirmed my booking
over the phone, a day prior to my flight I doubled checked mad it was again confirmed.Intold them my flight will land 21pm and my check in will be late.
On arrival at 0030am, these liers denied dates and booking. Later kept saying your booking is not on the system??
Clearly they sold it off, with no shame.
At the middle of the night we had to go door to door to other hotels dragging our luggage tiered n furious for another last minute booking had to pay higher rates.
Would never recommend to stay here.
Turkish tourist authorities should take action against such service.

Liked · The staff was friendly and helpful and the location is amazing. 5minutes to Grand Bazaar, less than 30min to Hagia Sofia and the proximity to tram no. 1 is exactly what you need to reach Dolmabahce Palace or Galata Tower. prompt transfer to and from the airport!
Disliked · in the order from worst to least worse: 1. cleanliness was the worst: stained or dirty sheets, pillow faces and towels. we asked for the room service to change the sheets and everything on the bed in the morning(we arrived at 1:00 a.m) and the towels and the bed was just tidied, but nothing was changed and the towels were “fresh”, but equally dirty and not enough - just one shower and one face towel in a double room. Also regarding to cleanliness, the shower drain was full of hair so the shower was overflowing into the whole bathroom and almost into the room.
2. the shower glass was missing; you could see the fixings and the remains from the broken glass, but the glass was not replaced. that was very inconvenient because you would splash water everywhere easily (on top of the clocked drain)
3. The safe was locked open. Probably someone before locked it while the door was opened making it useless. asked if it could be fixed, but we were told it would take a long time before they could find someone that would know how to fix it.
4. Very small wardrobe. It had only one, with 8 hangers and no space for folded clothes. no space for coats and no space for shoes. we had to stay with our clothes in our luggage the entire time
5. poor breakfast, both in variety and diversity from one day to the next. we ate 5 times the breakfast and every time the “menu” was the same. just 2 types of cold cuts, sort of salami, some sausages, boiled eggs, tomatoes and cucumbers. a couple of types of fruits, some yogurt with corn flakes and that was it. the juice was not fresh, the tea was good, but the coffee was of poor quality.
6. god forbid to fall asleep with the bathroom door open or keep it like that, because it would smell so bad, that neither the open window nor the ventilation could get rid of it

The bedsheets were dirty as they had stains on them. Balcony door was broken and finally water in the bathroom.

They tend to forget who is the client and treat you like someone who is squatting. The reception not the assistance personnel.