Dundar Hotel & Spa

While the room space was a bit small, we stayed in a standard room. We were satisfied with the room so did not complain. My parents and brothers were with and were not too happy with size and let management know. They immediately accommodated them and changed their rooms to bigger rooms at no extra charge! They also allowed us a very early check in at no additional charge. Breakfast was slightly different each day, variety was a bit low but food was good nonetheless! Location? Really convenient close to the grand bazaar and tram line so getting to places a bit further was no issue!
Speak to Lale when you go there! She is able to recommend great tour ideas and she’s so friendly and very accommodating too! The rest of the staff there were also very great and friendly🫶🏻

We had a very pleasant experience at Dundar Hotel. The reception was warm and welcoming – we were able to leave our luggage at the front desk and go out for a walk before check-in, which was very convenient. The staff were all very kind and helpful. We asked where we could buy water, and instead, they generously offered us water for free for two days in a row. Breakfast was simple but satisfying, with plenty of juice and coffee available. Overall, I would rate this hotel 8.8/10.

It was our first stay at the Dundar hotel, and we stayed for 6 nights. We chose it because of the locality, spa facility, inclusive breakfast, and price.

The first night we experienced some noise and smoking which wasn't tolerable. We didn't feel like continuing with the stay and started looking at other options.

In the morning, we saw Lale for breakfast and we shared with her how we were feeling. She spoke with the proprietor; Mesut and he changed the room and reminded guests that smoking was not permitted in the building and to be mindful about noise. We needed extra pillows, an iron and kettle for the room and they arranged this straight away.

The breakfast buffet was generous and set us up for the day.  The location was excellent, and we were able to get around easily. We only used the spa facilities once (too busy exploring the city!) and it was a good experience.

Overall, our stay was enjoyable. The staff and customer service was good.

Lale is a gem and checked in with us daily. Any queries we had about excursions or shopping, she and Mesut gave us some great advice and suggestions too.

We would stay again and recommend the hotel to family and friends too.

Felt like home!!
The service was amazing.
Location is perfect.
Lela and Malik made sure I had everything I needed. These guys are so nice and friendly.
Even the cleaning ladies are so nice to you by asking every day to bring towels and sheets if you need.
Definetly best hotel I have stayed so far in Istanbul.

Review for Dundar Hotel! Noted below is a few points on my stay at the hotel:)
1. Outstanding Customer Service:The staff at Dundar Hotel went above and beyond to make our stay enjoyable. In particular, Rita at the hammam was exceptionally welcoming and kind. Nyfe and Malik played pivotal roles in promptly addressing our every need/concern, making our stay hassle-free
2. Blissful Hammam Experience: The hotel's hammam, complete with a sauna and steam room, provided us with a truly blissful experience. It's worth noting that access to this facility is available for a fee after 6 PM.
3. Convenient Location:Dundar Hotel is perfectly located, just a 2-minute walk from the Grand Bazaar. Additionally, there are charming small bazaars nearby, along with excellent food spots and dessert shops, all within a 5-minute walk or just one tram ride away.
4. Well-Equipped Rooms: The rooms at the hotel come with a mini fridge, air conditioning, and an iron. Upon request, a kettle is also provided.
5. Proximity to Istanbul's Landmarks: Dundar Hotel is within very close walking distance to iconic attractions like the Blue Mosque and Hagia Sophia. Moreover, the Beyazit Jami Mosque is just a minute away, making it a perfect choice for those who wish to attend prayers.
6. Responsive to Guest Requests: The hotel staff is attentive to guests' needs, including providing water promptly upon request. The reliable Wi-Fi connection and efficient lifts further contribute to a convenient stay.

**Cons:**

1. Toilet Ventilation: The absence of proper ventilation in the toilets can be an issue, as it can lead to unpleasant odors.

2. Swimming Pool Water Temperature: I found the swimming pool's water temperature to be less warm than expected.

3. Breakfast Variety: While the breakfast is decent, a wider variety of fruits and breakfast items could enhance the dining experience.

4. Cigarette Smoke Odor: I have noted a strong cigarette smell in certain areas, which was unpleasant.

Overall, I would recommend this hotel for the convenience of the location and customer service!