Hotel City Avenue Al Reqqa Hotel in Dubai

I stayed at City Avenue Al Reqqa Hotel with my husband, and overall we had a pleasant experience. The hotel’s location is very convenient—close to shops, restaurants, and easy transportation options, which made getting around simple.

Our room was comfortable and clean. The bed was cozy, and we appreciated the quiet atmosphere throughout our stay. The staff were friendly and helpful, always ready to assist with a smile.

We didn’t try the breakfast, so I can’t comment on the dining experience, but everything else met our expectations for a comfortable and stress-free stay. It’s a solid choice for couples or anyone looking for a convenient and reasonably priced hotel in the area.

I am extremely pleased with absolutely everything.

Special shout-out and most sincere appreciation to Aziz(security) and Shams (reception) for their support and encouragement when I realized I forgot my backpack in the Uber from the airport to the hotel. Ariz confirmed with the hotel video that I didn't have it when entering the hotel.

They advised to return to the airport - go to the terminal where I got the Uber ... and inquire.

To my AMAZEMENT .... the Uber driver had already reported the backpack the supervisors and it was back in my possession with 30 minutes!!!! I have traveled extensively and this is the first time (hopefully the last time) I ever forgot a bag while in transit.

Feeling Extremely Grateful 💝🙏🙂

Here’s a polished hotel review draft based on your notes:

⸻

Hotel Review

I had a wonderful stay at this hotel. The property itself feels new and modern, with a fresh ambiance that welcomes you the moment you walk in. The interiors smell nice, the rooms are spotless, and everything is maintained at a high standard of cleanliness.

The amenities are equally impressive. The pool is cleaned daily and always ready for use, while the gym is stocked with equipment that looks brand new. Both facilities made my stay even more enjoyable and relaxing.

A special mention goes to Roma at the reception. She was incredibly welcoming and went above and beyond to help me with an issue regarding my booking. Even though she wasn’t required to, she patiently explored every possible solution to ensure my stay was smooth. Her warm smile and approachable personality made me feel right at home, and it was clear that she genuinely cares about the guests, even after what must have been a long day at work.

Overall, this hotel offers excellent facilities, a clean and modern environment, and exceptional service. I would highly recommend it to anyone looking for a comfortable and memorable stay.

We had a wonderful month-long stay at City Avenue Hotel Al Reqqa in Dubai. From the very first day, the reception and all the staff made us feel so welcome. Special thanks to Shams, who attended to most of our requests with professionalism and kindness, he truly made our stay more comfortable.
The service throughout the hotel was excellent, from the reception team to the lifeguard and housekeeping staff. Everyone was attentive, friendly, and ready to help whenever needed.
Overall, we had a great experience and would highly recommend Avenue Hotel Al Reqqa for both short and long stays!

I would like to share my positive feedback regarding May at the reception. She is always welcoming, polite, and very professional in handling guests. Her friendly attitude creates a warm first impression, and she is always ready to assist with a smile. May’s efficiency and communication skills make the check-in and check-out process smooth and pleasant. She truly represents excellent customer service and adds great value to the hotel.

I had a really good experience staying at the hotel. The location is super convenient — it's close to everything like public transport, malls, restaurants, and even the airport, which made getting around so easy. The room was clean and comfortable, and the overall atmosphere was nice and relaxing.

What really made my stay even better was the amazing service from Shams. Every time I needed something or had a question, he was always there to help with a smile. He was quick, polite, and genuinely cared about making sure I was comfortable. It’s not every day you meet someone so dedicated and helpful. Big thanks to Shams for all the support — really appreciated!

Amazing Stay – Highly Recommended!
I had a fantastic experience at this hotel! The staff was friendly and very accommodating. The room was clean, spacious, and had a great view. Breakfast had a wide variety of delicious options, and the location was perfect – close to shops . I’ll definitely come back again. 5 stars all the way!

The location is very cool .. I like the room too ..very neat and clean

Highly recommended as good location and cleanliness but a bit noisy at night.