5 star hotels in Dubai City

I definitely have no complaints. The quality is exceptional. The staff is friendly, and cleanliness is at an incredible level everywhere. The view from the room of the palm tree is outstanding, and we were in the Imperial Club, which truly has everything you could need. It's also great because the dining experience is more serene; even though the selection may be slightly limited, there’s still plenty...

I visited twice on this visit. Once to a Gala and the other to brunch. Our group was approximately 450 people. The gala was very elegant, and there was a variety of food. I do wish the dance floor was bigger but I understand due to the size of our group. The brunch was a vibe! The other times I visited Dubai I skipped the brunch because I'm not a big drinker. However, it's more than just that. The...

What an amazing restaurant to have our final dinner at in Dubai. It was by far the most tasty meal we had on our stay. The salads were exceptional with plenty of taste. My kids absolutely loved the chicken soup.

The best hotel we have ever stayed at. I cannot fault a single thing, the staff from the receptionist right down to the security were welcoming and hospitable. They really made you feel at home. Thank you for the best stay. The room definitely lives up to its expectations, the bath was huge, the bed was huge. We booked a king room and they gave a separate cot for our child. Look forward to visiting...

I had the incredible experience of being part of an event held in the ballroom at Atlantis, The Palm, and it was nothing short of spectacular! It was my first time visiting the hotel, and I was blown away by the attention to detail. The ocean and aqua theme flows seamlessly through every part of the hotel, creating an atmosphere that is both luxurious and mesmerizing. The ballroom was beautiful, spacious...

Recently visited twice during our holiday at Atlantis, and both times were amazing! The food was delicious, as the service was incredible. A special mention to Reda, who looked after us during both of our visits and was extremely helpful and kind, with some lovely food recommendations and leaving drinks for our last night, along with a special honeymoon dessert. Thank you!

Everything is just excellent here from rooms to views to service to location to breakfast. Simply amazing! Travel person Razaa just made our trip much more memorable by helping plan out best experiences for us!

Great experience. Bonish gave us amazing service and was very helpful and helped us check in earlier than the scheduled time which was very kind after our long flight. Rooms are great. Service is great. I highly recommend staying here!

Staying at the JW Marriott Marquis Dubai was an unforgettable experience. The rooms were spacious, with floor-to-ceiling windows offering stunning views of the city. The service was impeccable—every staff member went out of their way to make me feel welcome. The breakfast buffet was a highlight, with so many delicious options. I also loved the outdoor pool and the relaxing spa, perfect after a day...

Amazing Dining Experience. Last night dined at Kitchen 6, and I must say, it was an exceptional experience. From the moment I walked in, the ambiance was warm and inviting, perfect for a relaxing meal. The staff was incredibly attentive and ensured that every detail was perfect. Special thanks to Young man Bharat, for their excellent service and hospitality. The combination of great service, delicious...

Our stay at this hotel was exceptional! Check-in was a breeze, complete with a refreshing welcome drink. The views were absolutely stunning, and the hotel staff, especially at the entrance, were cheerful and consistently helpful, making us feel right at home. The complimentary hourly shuttle to Dubai Mall was incredibly convenient, and for those keen on exploring, the river is just a short walk away...

You can find everything about this hotel perfect, staffs are very friendly, I don’t know how they can smile always to customers 😅, they helped for our baby by bringing food to the room, they helped us to make check out by extending 3 hours, they have shelter bus to Dubai mall, location is 10 min away from metro station, so you will have a great experience staying at this hotel, thank you for everything

Location wise it's at convenient place. They provide shuttle services to Dubai Mall. Overall convenient & nice. They do regular cleaning as usual. They also attend on cleaning as you may need. Hotel services had been good .

Rooms : They gave pretty ordinary room even after prior request. View from Rooms : Even view was not that great. There was closed balcony in front of window. Transportation : They don't provide complimentary Airport Pickup or Metro Pickup.

Free Shuttle to Dubai Mall. Close to Burj Khalifa Huge variety on Breakfast with different cultural dishes(we had it included..Kitchen 6) Clean. Comfortable. Modern. No outlet in the bathroom which was weird but deep soak tub and bidet were great!! The staff was SO Kind and Pleasant!! A joy to interact with!!

Perfect location in the business bay. Easy to grab a cab or the metro or the shuttle to the Dubai Mall. 25 minutes from the airport. The breakfast was outstanding with excellent service. We did not get a chance to eat any other meals at the hotel but everyone we met raved about the food. Excellent accommodations and thanks to debashsis and his staff for terrific housekeeping every day and making our...

Loved my Stay at Hilton Dubai. Hospitality was amazing. Food options were very good and everything tasted Delicious. If ever i am travelling to Dubai. It is gotta be with Hilton.. Thank you Team Dubai for Amazing Experience.. :D

It is my favourite hotel in the entire city. Staff are professional, very courtious and they always walk extra miles. Breakfast buffet is rich and yummy. Rooms very clean and well appointed. I recommend this gem of a hotel and I always tell family and friends to choose it in Dubai. All the best

A Fantastic Stay at Hilton Habtoor City Dubai We had an amazing experience during our stay at Hilton Habtoor City Dubai. From the moment we arrived, everything exceeded our expectations. The rooms are spacious, comfortable, and well-equipped, offering a truly luxurious experience. The food throughout the hotel is of the highest quality, with a wide variety of delicious options to satisfy every taste...

Thoroughly enjoyed my 8-night stay at this hotel. Very friendly and attentive staff. Services, bars, restaurants, gym, pools, wellness facilities are all great. There can be traffic build up at the entrance due to drop offs. Breakfast place is very busy especially on weekends. Plenty of regular taxis available outside of hotel at regular rates. Hotel taxis’ rates are double compared to a regular...

A wrote a review about my experience at the breakfast buffet yesterday. However when I entered the buffet this morning, everything had a sudden change. I am so impressed by how quickly they took note of my complaint and rectified their problem. As of now, the overall service is definitely up to the standard Hilton promises to provide.

This is a top top notch hotel in Dubai Downtown. Everything here is luxury. Excellent food for the buffet breakfast. Rooms are mega spacious. Got excellent views across the canal and the Burj.

A Top Hotel in Dubai Marina In my opinion, this is the best hotel in Dubai’s Marina area. The location is fantastic, and the staff and services are truly exceptional. Every member of the team went above and beyond to be helpful – if you asked for directions within the hotel, they would personally escort you to your destination, ensuring you were never left feeling lost! The breakfast at Sloane’s...

The hotel was exceptional. The hospitality was world-class, with every staff member demonstrating outstanding customer service. We were thoroughly impressed and will definitely return when visiting Dubai. They went above and beyond by surprising us with a graduation cake for my son, a thoughtful gesture that showed they had remembered a casual mention of the trip being a celebration.

This place has a legendary customer experience. From the moment you walk in the door you will see how much the staff and management care. Breakfast is wonderful and a true 5 star luxury hotel experience. Rooms are modern and updated with a great attention to detail. We were constantly wowed by the little things the hotel did to make us feel welcome. I don’t want to share all the details because...

We visited the bar and unfortunately didn’t stay at the hotel. My new favourite place in Dubai From walking in to the moment we left we felt the most welcome a staff member called Summit was absolutely lovely, with lots of charm and charisma and a lovely young lady at the reception area. They can’t do enough for you. On this particular Night they had called a ladies night where all the ladies can...

Had high expectations, and this place did not disappoint. Great location, superb service all through, especially the little things they did to make my 4 Yr old daughter, who was having a difficult time when we checked in, special and comfortable. They were very generous with an upgrade and our room had stunning views. Loved the fact that we stayed in the marina but could also use the beach at a property...

Grosvenor House is an excellent luxury hotel choice for business travelers visiting Dubai. Its prime location in the Dubai Marina district offers easy access to the financial hub while providing a serene marina setting. Key Highlights - Well-equipped business facilities like meeting rooms and business center - Spacious, elegantly appointed rooms/suites with modern amenities - Array of dining options...

It’s a place for perfect healing. I did SPA, Jacuzzi, iced Pool was so amazing. The service is incredible and the people were professional and polite… the whole experience was quiet and calm and that was the most important thing to attend a SPA or day pass It’s also the middle of the city. It’s not far from anywhere. I’d recommend you to go and try yourself. For Emirates Platinum Club users, you...

Our stay at the Grand Hyatt Dubai was truly unforgettable! From the moment we arrived, the reception staff were incredibly warm, welcoming, and attentive. They went the extra mile and surprised us with an upgrade to our room, which made our experience even more special. The room itself was immaculate—tastefully designed with elegant decor and equipped with the highest standards of comfort and luxury...

It is a very comfortable hotel with lovely staff. It is very spacious with a great outside area: outside pools, pool restaurant, and peacock enclosure. There is a secluded pool and play area for kids. I highly suggest going for the breakfast option - lots of very yummy options. Kudos to all staff - reception, food services, pool staff and valet.

This hotel ranks among the best I've experienced this year, offering a truly relaxing stay. During our two-night stay, we enjoyed buffet breakfasts and dinners surrounded by unique interior features like real trees and a koi pond. Our room provided a stunning view of downtown Dubai. The service was exceptional; unlike other hotels, the staff didn't solicit reviews (nor to mention their names in the...

Our stay was truly exceptional. the room was spacious, spotless, and equipped with everything we needed. We booked for celebrating and preparing for my daughter’s graduation, while the ceremony of the same was taking place at the same hotel. Before even our arrival we were welcomed by Ms. Racha and Mr. Suresh, whom were very professional and friendly. They made our stay really comfortable and enjoyable...

The hotel grand Hyatt Dubai is one of the excellent hotels in Dubai, where my spouse and I have stayed several times. The staff is friendly and welcoming, especially in the outdoor areas and around the pool. The reception staff is polite and efficient, and the housekeeping team maintains the rooms with great attention to cleanliness. Since our stays are usually longer than a week, the comfort and...

Really convenient if you have things to do around Deira and Bur Dubai Breakfast was amazing. Great selection of foods (including a variety of Indian items). The breakfast staff were always cheerful and helpful esp Rizan, Robin, Deepenti, Claris and Cheryl Just what you'd expect from Grand Hyatt....comfortable, clean and everything else you'd need on a holiday. The size of the room was grand to say...

Very good stay at this Sheraton. The hotel has been recently renovated and the rooms are comfy and well furnished. The roof top pool and bar are also very nice. The staff was impeccable a special mention goes to Ahmed from the reception and Eva from the breakfast restaurant. They made a good stay a great stay! Only little annoyance to mention is that the road in front of the hotel is pretty narrow...

The rooms have been refurbished. It's a decent hotel very close to the metro. The executive lounge is 5 star, the service perfect. New chairs at the pool (the music is a bit too heavy on the bass volume). The gym looks good (yet to use it). We have a massage booked in the spa. The hotel was fully booked but never seemed crowded, plenty of sun beds by the pool. I've stayed here before and will again...

Enjoyed our stay. Good value for money. Helpful staff. Comfortable bed with good room space. Amazing breakfast experience. All hotel staff were courteous and helpful. The booking experience was exceptional; Ahmad in the call provided me with an amazing rate and was efficient and pleasant!

I loved everything about this hotel. We stayed here for 4 days. The staff is great. The location is also amazing! The rooms were clean. The hotel itself is very clean and well maintained. Their watermelon cooler is really yummy!

Sheraton Grand Hotel, Dubai offers a luxurious experience with a prime location on Sheikh Zayed Road. Guests enjoy spacious rooms, modern amenities, and stunning city views. The rooftop pool and bar are popular highlights. The hotel's central location provides easy access to business districts and attractions like the Dubai Mall. While some guests mention minor service inconsistencies and slightly...

The hotel is fantastic, featuring top-notch service. Rooms are spotless, with exceptionally comfortable beds. The valet staff are superb, and the breakfast spread is both varied and delicious.

We had a fantastic stay, a beautiful room, very friendly service and my boy and me spent a fantastic time at the premises. Of course the boy loved the waterpark, but also the pool and beach was lovely. Gym also is excellent. Its a fantastic place where you can rewind. We will come again.

My recent stay at Jumeirah Beach Hotel was nothing short of amazing! From the moment I arrived, I was treated like royalty. The staff were incredibly welcoming, attentive, and went above and beyond to ensure my comfort throughout my stay. A special mention to the hotel staff, who were always ready to assist with a smile, making me feel truly valued as a guest. I highly recommend Jumeirah Beach Hotel...

Beautiful hotel offering a truly luxurious experience. Modern rooms with beautiful views, excellent facilities, varied options for food, wonderful staff. The cot provided for our daughter was lovely and luxurious. We had a couple of issues in our room on the first day (the shower drain was blocked, which caused a small flood; and the blackout curtain didn’t fully close). As soon as we informed reception...

Excellent services throughout, a place where you have friendliest and welcoming staff with a smile. Things do go wrong occasionally and they get sorted, but would be nice if you can have trouble free stay. I would defiantly recommend this hotel. The water park which was next to the hotel was also excellent and not that busy.

We had an incredible experience at Jumeirah Beach Hotel. The room was elegantly designed with stunning views😍 Burj Al Arab, the amenities were top-notch and the wild wadi access was an amazing treat, my family had fun. The dining was exceptional, with a variety of delicious options. What stood out the most was the impeccable service—every staff member was attentive and made us feel truly special....

Special shout out to mohin our room cleaner who cleaned our room exceptionally every day and also left our children surprises such as monkey and crocodiles as seen in pictures. He also left some kinder chocolates this was an amazing touch and we had a very excited 3 year old! Overall was an amazing trip and we can’t wait to go back! The staff are so friendly and great with children! A very luxurious...

Visited Bijou Patisseries at the lobby for an afternoon tea and the service was excellent. From the staff at the valet parking to the patisseries at the lobby, they are so attentive and well trained. Valet parking is available for those who come for any services here and no limited timing just make sure you ask them to validate to avoid any charges. The interior is gorgeous from the entrance to the...

This is a first impressions review which I have never done before but felt the need to. I usually wait till end of stay to write a summary. We have been hotel hopping around in Dubai and the service in this hotel was subpar compared to others. Was told that the outdoor pool would be closed by 5pm for a private event. When asked if we could be compensated for this as we wanted to use the amenities in...

Unforgettable 5-star hotel experience. There was an Amazing view from the room when you look outside. Sonu went above and beyond to ensure I had everything I needed. From the warm welcome at La Veranda to the attentive service throughout my breakfast, I felt well taken care of. The breakfast was very good, the variety was great. Nothing here will disappoint. Truly a destination one who appreciates...

My Mum and I truly had an incredible stay here. I absolutely recommended this hotel. The decor is beautiful, rooms are incredibly spacious and the location is also decent. What really makes this place special is the staff, especially the Front Desk staff. They are some of the friendliest, most welcoming and helpful staff I have experienced during my many travels across the world. They truly make the...

Staying at this hotel at the moment for our second 2 week stay and it never disappoints. The staff treat you like family the club lounge staff are amazing. They have gone out of their way for us again this year. They have even taken the time to present us with a personal gift. Something i have never experienced at any hotel. All the room service is so good. The swift and pleasant service is very much...

Maybe not the most popular location, but if you want to explore downtown, it is nice to spend a few short nights here as it is close to the airport, the Dubai Mall and a few other major sights. The service is excellent. Nice pool and good breakfast. Love the view of Dubai Skyline. The lounge has a 360 degree view and an impressive afternoon tea offering.

The most beautiful hotel I stayed in. Very beautiful. Thank you to the hotel management for everything beautiful. I enjoyed the panoramic suite. Nice breakfast, great swimming pool, massage, reception, services are close to you, there is a mall next to you, and an elegant and luxurious Carrefour. I will repeat the visit strongly

Nice hotel, convenient located near the airport. Kind staff, very helpful but not flawless. Breakfast buffet is good with possibility to sit outside. Trainee Ricky did a great job helping us at check-out and getting a complimentary coffee.

I attended a business meeting at Le Meridien Dubai Hotel & Conference Centre, and I was very impressed. The conference facilities are outstanding, with modern, well-equipped rooms and state-of-the-art technology that made the meeting run smoothly. The staff was incredibly professional and attentive, ensuring everything was set up perfectly and that all our needs were met. The hotel's location is convenient...

What started as an unexpected overnight stay turned out to be a really enjoyable experience. The service was excellent, and I slept very well – unlike other hotels where I’m often disturbed by doors opening and closing nearby, this hotel was wonderfully quiet. I loved that I could access the pool directly from my terrace, which added to the convenience and relaxation. The service by the reception was...

We recently stayed at this lovely hotel and resort due to a prolonged delay in our flight. From the moment we arrived, the staff were welcoming and we found them all very service oriented throughout our entire stay. They were all eager and helpful, with special mention to Sanjeeta and Thusan who served us during one of our evening meals. The facilities are extremely clean and well serviced. We used...

The front reception staff were absolutely amazing, and efficient, which is what you WANT when travelling with 2 very young tired children. The reception man who helped me made sure my family had an interconnecting room and had organised a lovely cot for baby. We were only staying in Dubai for 20 hours and our room was absolutely beautiful. Spotlessly clean. Room service was fast and delicious. 1km...

My recent stay at the Presidential Suite at Le Méridien Dubai Hotel & Conference Centre was nothing short of spectacular. From the moment I entered the suite, I was enveloped in an atmosphere of elegance and luxury. The suite itself is a masterpiece of design, featuring spacious, beautifully appointed rooms with breathtaking views of the city skyline. The living area is vast and tastefully furnished...

everything was clean. The staff were very kind especially door staff and breakfast staff. reception was also good

I had a great experience at the hotel. My only complaint is the Air Conditioning in the bedroom did not get cold enough at night. I am a person who can’t sleep where it’s hot or warm. I told the front desk about and they sent someone to fix but still did not get cold enough.

I recently stayed at your hotel, and I must say I thoroughly enjoyed my experience. The cleanliness of the rooms and facilities was impeccable, and the level of hospitality exceeded my expectations. Everything was well-organized and thoughtfully arranged, which made my stay even more comfortable. Thank you for providing such a pleasant experience, and I look forward to returning in the future!

I had a wonderful experience at SLS Hotel Dubai, and I want to give a special thanks to Adam at the reception. He was incredibly professional, friendly, and patient in handling all requests. His warm smile and welcoming attitude truly made my stay exceptional. If you’re looking for outstanding service and staff dedicated to providing the best possible experience, I highly recommend this hotel, especially...

Excellent food, service, and experience. The staff here is VERY accommodating and helpful. Theyre also very nice and friendly which just ups the relationship you have with them if you stay more than a couple days. They upgraded my room to a wonderful multi level suite, the views from the rooms can be a little weird because there’s a lot of construction going on in business bay but from high enough...

I had a wonderful stay, and I want to especially highlight the excellent reception by the staff. On Friday, 06/09/2024, the afternoon or night duty manager was incredibly respectful and humble when I requested a late check-out. While I don't remember his name, I greatly appreciated his professionalism and courteous demeanor. It truly made my experience even more enjoyable. Thank you for the excellent...

The hotel was amazing, good views, really kind staff. The hotel is beautiful, and the design is modern. I would like to mentioned that Vispin from the reception is a professional from every consideration. He met all of our requirements with ease, and he is the kind of person that greatly represents the SLS hotel. I would surely go back for such good service.

Dukes has been a perfect stay for me and 3 friends! The staff are so attentive and helpful, buffet breakfast has been very good with lots of options and the pool/beach facilities are great! The rooms are comfortable and spacious! The staff are so sweet we returned to our room with a picture of ourselves on chocolate!! Fun surprise

Just finished our stay and dreading our return home. Everything was amazing and everyone was friendly and accommodating. Travel arrangements, food options, indoor pool, outdoor pool plus beach front, wonderful rooms, and so much more. We have seen much of Dubai and this is the best area to stay and really enjoy yourself while in the city. A great balance of exclusion and immersion. If or when we...

I ordered room service at the Dukes Hotel, and the experience was outstanding. The staff, including Gayatri, were exceptionally polite, attentive, and professional. Their warm demeanor and attention to detail truly enhanced my stay. The team’s dedication to excellent service reflects the high standards of the hotel. Highly recommended!

The stay was amazing, the customer service especially. The personal approach and support in the restaurant is wonderful. With different allergies its difficult to feel safe in restaurants, here the attention was top-notch, Chief Mustafa was personally ensuring that the food is prepared with special care and attention, delicious and served beautifully. Mr Linn who was serving the food is very kind and...

I had an absolutely perfect stay at this hotel! From the moment I arrived, everything exceeded my expectations. The rooms were spotless, beautifully designed, and equipped with everything I needed for a comfortable stay. The location of the hotel is absolutely perfect, making it easy to explore the surrounding area and access all the key attractions. What truly stood out, however, was the staff....

We're nearing the end of our stay, but just wanted to thank and commend the staff for their super personable and welcoming skills and personalities. You truly feel so comforted at this hotel, I simply cannot thank everyone enough. Thank you Vinod for being so on it during breakfast, keeping up with clearing our table and making our hot drinks. Also the rest of the waiting staff who I never caught the...

Great Hotel, rooms are big. . Arifal who cleaned the room was very polite & did a great job. Nothing was too much trouble. Breakfast has a great choice for everyone. All staff have been friendly & helpful.

Excellent convenient location, there is a metro station not far from the hotel. The hotel is very clean and cozy, great service, a young man was very pleasantly met at the reception, unfortunately I do not remember the name - thanks for that! Everyone is very nice and attentive! The room is clean, thanks for the service and cleaning to a very nice and pleasant girl named Kajal.

I can’t thank enough all the amazing services they provide for me in my room, breakfast, pool, so clean and the staff always helping with smile. My stay is so pleasing here, so happy I chose to stay in here. Salena does always a great job.

Overall a very good experience. Nice comfortable room with a really good view. The location is very close to most of the attractions. The staff is really helpful. Even the housekeeping team is well mannered. Ms Kajal was in charge of the room I was in for more than 20 days, her service and kindness was always appreciative.

Guest service,overall is very good. Housekeeping service is amazing. Selina use to do a great job.She makes the room really nice and tidy. She is polite in nature and complete her task very sincerely. She is a 5-star professinal at work.

we spent our vacation here. At the beginning Pegasus didn't deliver our suitcases, we received great support from the hotel staff who even drove us to the airport to pick up our suitcases. The best of all was our cleaner Kajal. She was very reliable and fulfilled all of our wishes. we will miss her. A big thank you to Kajal.she is an amazing human being!!!!!!

We came to Conrad Hotel for a client meeting and one of their staff named Badawy provided exceptional courtesy while we waited in the hotel lobby. His professionalism and attentiveness made us feel welcomed and comfortable. Excellent service!

Spent 5 day in Conrad Dubai hotel. It was an amazing stay. I would choose the same hotel for future travels. The receptionist was helping and quick. The door man “Badawy” is one of the people that left an impression with his warm welcomes and greetings. The restaurants and the pool are okay. My stay was pleasant thank to the army of people working in the hotel. I didn’t need or complain about anything...

I had a wonderful experience at Conrad Hotels. The rooms were comfortable, the service outstanding, and the food delightful. Special thanks to Mr. Badawy for his exceptional hospitality—he made my stay truly memorable. Highly recommended!

I had the pleasure of staying at this beautiful hotel, which offered a wonderfully peaceful and quiet retreat. The ambiance was calming, and every detail added to a truly relaxing experience. I want to extend my heartfelt thanks to Gamze, the most delightful and gracious Turkish lady, who made my stay even more special. Her warmth and kindness were unforgettable, and I especially appreciated the delicious...

Had interconnecting rooms for a family of 4, both rooms were very spacious and the beds extremely comfortable. The buffet breakfast was amazing with a wide range of options available. The pool area was very clean and the pool offered the opportunity to escape the Dubai heat. Would definitely recommend.

A Luxurious Retreat with Impeccable Service and World-Class Spa My recent stay at Conrad Dubai was nothing short of extraordinary, earning every bit of its five-star reputation. From the moment I arrived, I was enveloped in an atmosphere of elegance and warmth that set the tone for the entire experience. Housekeeping: Attention to Detail Beyond Compare The housekeeping is simply exemplary. Every...

⭐️⭐️⭐️⭐️⭐️ I recently stayed at the Paramount Hotel and was thoroughly impressed! The unique design of the decoration truly sets this place apart. Each element is thoughtfully curated, creating a memorable atmosphere that enhances the overall experience. From the lobby to the rooms, every detail reflects a distinctive style that’s both elegant and inviting. Highly recommend for anyone looking for...

I booked this hotel for a weekend relaxation stay, but I don’t think I’ll be returning. While the atmosphere is pleasant and Ossino at reception was very professional and welcoming, my experience was disappointing. On the day of my arrival, I left the room and turned on the light to indicate it needed cleaning. However, when I returned five hours later, it hadn’t been cleaned. I spoke to the reception...

I stayed at the Paramount Hotel Business Bay and my stay was exceptional! First of all the rooms are top notch, very chic and classy. I felt like a STAR! The entire staff was so accommodating and friendly. Ahmed was one of my favorites, he made sure I felt like royalty. Whenever I’m in Dubai this is my hotel of choice!

Recently I have stayed in Paramaunt Hotels, towers and I'm really satisfied with it. It's amazing, beautiful, great style. Very polite, sociable and pleasant stuff. I would like to thank you Ali from swimming pool. Thanks to him, staying in the pool was more pleasant and comfortable, always polite and does his job very well. I wanted to come the next day and came every day. I hope all staff is so...

I recently stayed at the Paramount Hotel Dubai and had a fantastic experience overall. The hotel’s ambiance and decor are top-notch, truly reflecting the cinematic theme they are known for. I must give a special mention to Rose at the front desk, who was exceptionally helpful throughout my stay. She went above and beyond to ensure everything was smooth and pleasant. However, I found the pricing in...

Sayed was amazing!! He was able to extend our check out to 6pm because we had a late flight! This hotel is so lush! 5* and it really lives up to its rating. Would definitely come back here again! Insane!!!

First of all, the level of cleanliness of the hotel was excellent The staff was very nice and tried to help with everything The location of the hotel is a bit far from the center without a car or a taxi it is impossible to get around, and you had to make a detour to exit or enter the hotel area The breakfast was overall good but a bit boring because every day was almost the same except for very small...

The site is strange to reach... We always make mistakes and the road increases from 5 to twenty minutes no matter how hard we try to get away from the first attempt My room had a short circuit...the curtains opened and closed by themselves and I slept very sensitively. I didn't sleep well for a week...the hotel told us and sent someone to repair and we never benefited

Breakfast was fantastic — lots of options, plenty of serving areas and delicious local items Room was really great — lovely setup, high tech and very comfy. Definitely one of the better places in Dubai.

Having lived in the IHG residences previously this was our first stay in the hotel and we have been very impressed. Lounge access is a massive bonus and the staff could not be more professional, polite and helpful . Especially Cherry and Jan for outstanding service and Mutya on reception always greeting us with a smile. The rooms are generous and housekeeping is extremely helpful. The pool area has...

A beautiful hotel that is around 15 minutes from Dubai airport. It has clean and spacious rooms with comfortable beds. Coffee, tea and bottled water were available inside rooms but minibar was empty. The hotel has 6 different restaurants to choose from. Service is good but could improve in Vista and Choix restaurants (some male waiters clearly need more training). I stayed in the 12 floor and I still...

The Intercontinental Hotel Dubai offers an exceptional experience that combines luxury, comfort, and impeccable service. From the moment you step into the elegant lobby, you’re greeted with a warm, welcoming atmosphere. The rooms are spacious, beautifully designed, and equipped with all modern amenities, providing a perfect balance of comfort and sophistication. The hotel's location is ideal, offering...

The Intercontinental Hotel Dubai offers an exceptional blend of luxury and comfort. The rooms are beautifully appointed with stunning city views, and the service is top-notch. The dining options are fantastic, with a wide variety of delicious international cuisines. Special thanks to Salim, who provided exceptional service and made our stay even more memorable. The rooftop pool and spa provide a perfect...

During our stay, we encountered a few notable points. The hotel, located next to the festival mall, offers excellent presentation, room service, and incredible views. The staff provided great service. However, the bell service for luggage was subpar. Additionally, it is imperative that both doors be automatic to open and close, as it is highly inconvenient when you have luggage and no one to assist...

PLANET TREKKERS - Our daughter's favorite hang-out during our hotel stay was at Planet Trekkers. This Kids Club offers lot of enjoyable activities for kids. Melanie and Patricia were so friendly and accommodating with the kids. Both were so attentive. Face painting was beautifully done by Patricia and Melanie was so organized. They know how to look after the kids with proper care. Thanks to Planet...

Stayed in this hotel twice (2023/2024) during Christmas. Both times I have enjoyed my stay, however the hotel is not a 5-star rated class. The rooms are modern and pretty big. The hotel has a private beach guarded by a guard. The hotel has a pretty big territory and swimming pools with slides. The hotel has a gym with good equipment. However, the hotel in a span of a year has built a beach club, which...

Best Hotel in Dubai for families. The staff are all very professional and friendly at the same time, especially with the kids they surely know how to make you feel welcome. Miss Souad always greet us with a smile. Highly recommend staying at this hotel. 👌 ⛱️❣️

Visiting the hotel especially for the gym and beach/pool facilities, which are great! Nice and calm vibe. Friendly staff at the pool side. Staff inside at the gym/spa access is extremely distant. They never smile, never say hello, never say bye. Especially the man and lady which stands there the most give me an unwelcome feeling. I’ve been coming here for a while now, so this is not a one off experience

Let me start by saying that my family and I love this hotel and the pool but we were recently very disappointed that the service fell short of what we expected. We often go to the hotel to use the pool and have food and drink. We go very early. Last week at 9:50 we went to the pool bar to order the four smoothies we usually buy. A supervising manager called G*****t came over and told us that we could...

We have noticed some issues, about the ongoing construction and other items about the service. Hearing that, the Hotel (Mr Randy) immediately reacted, this approach is very customer orientated and appreciated. The staff is nice, well focused on the demand of the guests!

We spent a day at the wonderful Al Habtoor Grand Resort and loved the ambience of the hotel. A special thank you to Ahmed (The Coffee connoisseur) who took such great care of us with his amazing selection of coffee and dates. The coffee shop served amazing treats and the service by Ahmed was outstanding.

The Sofitel Jumeirah Beach is simply outstanding! The location is perfect, right on The Walk with stunning views of the Arabian Gulf. The staff is incredibly attentive, and the service feels truly five-star. The rooms are luxurious, with every detail carefully considered. Breakfast is a delight, offering an impressive variety of delicious options. Highly recommend for an unforgettable stay in Dubai

Review: 10/10 We are currently staying at the Sofitel Jumeirah Beach, and it has truly exceeded all of our expectations. From the moment we arrived, we were blown away. The views are absolutely breathtaking, and the hotel itself is immaculate. Everything is spotless, and the atmosphere is enhanced by how fantastic it smells throughout. The staff here are phenomenal—always willing to go above and...

Our stay at Sofitel Dubai Jumeirah Beach was exceptional. The room was luxurious, with an incredibly comfortable bed and top-tier hotel amenities. The gym was well-equipped, and the breakfast buffet was absolutely delicious with a wide variety of options. I want to take a moment to express my gratitude to Mathew in the lounge—his kindness and attentiveness truly made our day. His hospitality, combined...

My stay at Sofitel Hotel Dubai was truly exceptional. The ambiance of the hotel, coupled with its luxurious amenities, provided a serene and relaxing experience. The rooms were immaculate, offering breathtaking views of the city, and the dining options were exquisite, catering to a variety of tastes with top-notch service. A special mention goes to Hannington, who made our stay even more memorable...

I had a great stay! The room we booked had an amazing view of the beach and was spacious enough. The customer service was great too, the room service for our breakfast was delivered really quick up to our room. Also, the person in the front desk was such a big help in helping us choose which room to pick, gave great recommendations, and was always willing to help. Thanks to Francesca in reception,...

I was very impressed by the hotel but mainly Vinith, he would ensure our room was deep cleaned every day. We had interconnecting rooms for me, my wife, kids, mum and sister and so the room would get really messy and dirty but he would arrange the cleaning times around our schedule and make sure the room was cleaned and nothing was missed. Really happy with his service, keep up the great work!!

Location is amazing ! The hotel itself is beautiful , loved the remodelled lobby and the rooms . Beautiful shops inside . Breakfast was very fresh and delicious , have varieties for everyone . The beds are very comfortable. Rooms are very clean . The management is very helpful and do everything to help their guest to feel great . Overall very good vibe in the hotel . We will be back

I had wonderful time here, i can never forget my stay in this hotel, luxury at its best, beauty in every nook and corner of this hotel. Cleaned rooms and atmosphere neat and tidy with well managed staff, politeness and humbleness is their real jewel. Fruits in the room were fresh and juicy. Loved to stay here, will surely visit soon again.

Very customer-centric staff who are always willing to go the extra mile to make my stay more pleasant. Ahmed El Dally is the IT guru who provided me with excellent service and ensured that I had a lightning quick Internet connection at all times. Thank you, Ahmed El Dally for such wonderful service.

Well, I stay in Crowne Plaza a lot but this time they gave me the wrong Room plus all the rooms were really small! But the room service and staff was very friendly, the breakfast was great! All I want to say is that they should make the room bigger so it feels better like the other Crowne Plaza hotels.

I stayed here for more than a month and can’t say enough about how professional and clean the staff were during that time especially during times like these. The food was always on point, also whenever I asked for something, they were always doing their best to deliver as fast as they can. Definitely, I’ll stay here again whenever I’m coming back to Dubai .

The staff is very friendly and always eager to help and improve. The rooms are clean and look okay. The one star deduction is due to the rooms and some of the floors being a little smelly, although I think this comes from the hotel being a little older and not from bad cleaning habits. The Gym is very well equipped and the pool has a very nice and refreshing temperature.

New rooms of the hotel are very nice but old room are ok... Room window view of selected rooms are only good. Be selective. Hotel is located at a nice place.

Beside metro station and front of museum of future Michael who was responsible for room service at floor 10 was great and helpful . He did an amazing job thank you for kind hospitality Valley parking was free for the guests

Exceptional Hotel. It was our first time visiting Dubai and we booked a club room for a few nights. The service from start to finish was excellent with special mention to the staff on concierge, club room, reception and El in the Japanese restaurant. Nothing was too much trouble. Our room was sublime, the spa is outstanding, sun loungers always available, and the food was fantastic. Upgrade to a club...

I visited the kid's room and swimming pool using a day pass. I was stunned by the luxurious and spacious balloon halls. The pool was especially impressive—huge, with a perfect water temperature for kids. Fun fact: this location was featured in the movie Mission: Impossible – Ghost Protocol, and there’s a small exhibit to remind visitors of the film shoot.

Love the Ottoman decor. Spacious rooms and gigantic baths. Loved the variety of restaurants, exquisite food. Social Club, Host Ian was extremely hospitable. Excellent service. Swimming pool is a great design with also great service. Loved the free Ice cream treats!

I recently had the pleasure of staying at Jumeirah Zabeel Saray, and it was an unforgettable experience! The hotel itself is stunning, with luxurious decor and attention to detail in every corner. The highlight of my visit was without a doubt the Talise Ottoman Spa — it was out of this world! From the tranquil atmosphere to the range of treatments, it was the perfect place to unwind and feel pampered...

A beautiful hotel with an upmarket visitor base. Opulent, luxurious and friendly. Consisting of a private beach and multiple swimming pools and infant pools and playing area, great for families. Great customer care and cater for Vegans and special dietary requirements on advanced order. All special dietary requirements will require confirmation at least 24 hours prior to visiting the restaurant. Good...

Beautiful property in Dubai. I stayed for a night on my way from Saudi Arabia to Canada. The property is classy and well maintained. On the other hand the front desk staff runs around like headless chicken and mess things up. We asked to extend out room for another day but they messed up the booking. Next day they asked us to check out. Anyway sorted the issue and left the hotel at 9pm after paying...