Mandarin Oriental, Munich Hotel

The hotel is in a great location and the service is great. Unfortunately, the terrace bar was not open due to the rain.

All I can say about the MO is it is over the top in every way. The room was luxurious with plenty of room for our many suitcases. The bed was wonderful. The staff was friendly and helpful in every way. The room included a stocked minibar which was included in the room price. Breakfast was included since we booked through American Express Travel. They offered an amazing assortment of wonderful food plus the ability to order from a menu. Just a top notch organization.

The Mandarin Oriental Munich was exceptional. The detail to comfort was above and beyond expectations. Along with the exceptional care given to us by the breakfast staff Ana and Veronika, the front office Natalia, Marinela, Ana V. and all of the bellmen. Thank you!!

Rating: 8/10 My family and I stayed here in rooms 507 and 513 for two nights in July 2025. The Mandarin Oriental Munich offers a taste of polished luxury tucked into the city’s historic core. It’s elegant, comfortable, and full of thoughtful touches—but at this price point, even minor slips feel a bit louder than they should. Positives: • You can’t beat the location. Right in the heart of Munich’s old town and literally steps from the Hofbräuhaus. Whether you’re chasing bratwurst, a riverside run, or a stroll through high-end boutiques, you’re perfectly placed. The Isar is just ten minutes away, with a shaded trail that offers a welcome reprieve from the summer heat and the chaos of the square. • The rooms hit all the right notes: spacious, well-appointed, with beds that strike the sweet spot between firm and forgiving. The air conditioning was more than just symbolic—an underrated triumph during Munich’s warmer months. And then there was the shower: equipped with a digital temperature display and precision controls, it was one of those details you didn’t know you needed until you had it. Now I want one at home. • Staff were warm and welcoming, bringing a genuinely friendly energy to the experience. Everyone we encountered seemed happy to be there, which, as any frequent traveler knows, isn’t always the case at five-star properties. • Room service delivered solid comfort fare when we needed it—well-executed and conveniently available, though prices leaned toward the eyebrow-raising end of the spectrum. Par for the course at a place like this, but still worth noting. Negatives: • The cost of entry is steep—even by luxury standards. It’s arguably the top hotel in Munich, but when you compare it to the likes of the Ritz-Carlton in Berlin, the price difference feels hard to justify. You’re not just paying for the name; you’re paying a premium for every single moment. • Our second room wasn’t ready upon arrival, despite it being well after 4 p.m. and us being very obviously travel-weary from a transatlantic flight. The staff was kind and offered drinks at the lounge while we waited, but when we didn’t express outrage, the effort stopped there. A proactive gesture—say, comping a small room service charge—would’ve turned that hiccup into a moment of brand loyalty. • Service was inconsistent in ways that felt beneath the Mandarin Oriental name. Room service carts sat far longer than they should’ve. Calling housekeeping produced a busy signal—every time. We even witnessed housekeeping hang up on the front desk over the phone. It wasn’t malicious—just a touch chaotic, and at this level, even small lapses start to matter.

Breakfast was excellent Very professional and courteous service from Louis during our stay. Hotel room excellent great concierge. Great location Parking 40 euros per night.

Friendly service, great hotel location

All aspects of the hotel are very good, the staff are enthusiastic and professional, the room is clean and the bed is comfortable, the dog also has its own bed and tableware, highly recommended!

On my 7 day of my 8 days trip in Munich. The hotel is the highlight. Great services received from every department. The front desk is welcoming and warm. The Hotel manager Katharina is kind and helpful, she came out to meet and greet us, congratulated our wedding anniversary and my wife’s birthday (belated). The front desk team is engaging and friendly, they made my trip really special. The room is perfect, wonderful and comfortable bed. All the necessary items available, and the control is easy. The room sound insulation is amazing, it’s all quiet and peaceful in the room. Don’t miss the breakfast, great variety, fresh and very tasty. The fried noodle is particularly brilliant, and the coconut pancake is not to be missed. One of the best personal travel trips I had, and Mandarin Oriental is the main reason.

Very good location

Good location, excellent view from high floor room