Merchants House Hotel

Rooms and prices

















































Description
Hotel opened in 1999, renovated in 2012. In this hotel 36 rooms, 1 floor.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 17 years old stay for € 10 per person per night when using an existing bed.
People 6 years old and over stay for € 26 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Maestro, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- 24-hour reception
- Smoke-free property
- Heating
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Outdoor furniture
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kitchen
- Packed Lunches
- Coffeemaker
- Kettle
- Free Wi-Fi
- Internet access
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Russian
- English
- Multi-language staff
- Tour assistance
- Parking nearby
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 1220 m. It takes 18 minutes To the beach!
The distance to the sea is 970 meters
Street view
Video: Merchants House Hotel - Tallinn Hotels, Estonia
Map
Reviews
The room’s air conditioning was broken, which was not mentioned in the room details when we booked. We wanted to open the window to cool down the room, but smoke from outside would easily enter. As a result, the room was uncomfortably warm, and we barely managed to sleep on the first night due to the heat and noise. Although the staff was friendly and provided an extra small fan, it didn't make much difference.
The room itself was larger than expected, with a unique wall protected by UNESCO, as noted on a sign. However, the washroom had a strong unpleasant smell and no sink, requiring us to walk through the bed and sofa areas to the bathroom to wash our hands, which was not hygienic.
The bathroom also lacked a door, and the large bathtub allowed water to spill easily, making it uncomfortable.
On a positive note, the breakfast was okay, with some freshly made options, although we had expected a bit more variety. The central location of the hotel made exploring the Old Town convenient.
the hotel is directly across from a karaoke bar, and it's incredibly loud, even with the windows and shutters closed.
the shower/bath tub was just kinda in the living area, and there was no curtain. there's no way to not get things incredibly wet no matter what you do.
the air conditioner also wasn't working because they removed the remote control from the room!
The hotel's website states: 'A more frequent cleaning and sanitizing regime for high touch surfaces in guest rooms' and Staff Training on Hygienic and Cleaning Processes' but our room wasn't cleaned for 2 days! We mentioned it to reception, but all they told us was that Housekeeping had gone home.
Take note that some rooms supposedly have air-conditioning. Ours had an air-con unit, but it didn't work. We mentioned it to reception, and they said that it wasn’t guaranteed. So if any listing mentions that a room has air-con, beware! Especially in the summer months when the city can get hot.
Our double room was very basic, and nothing like the pictures of a double room on the hotel's website. The website states that 'All of the guest rooms and suites are newly renovated' - this is clearly not the case. Again, beware.
There was no bottled water in the rooms; water was available from reception at €5/litre - that is more than what airports charge!
We had to wait ages to check in as there was only one receptionist; although she was helpful, she was clearly overworked. In general, though, other than when we checked in, the reception staff were not helpful or very interested.
We didn't have breakfast as we were put off by the lack of friendliness of the staff. There are plenty of places close by for breakfast, and with a friendly welcome.
Not least, the service has been horribly dry (even for Estonia). The receptionist (blond lady with straight hair) does not smile, does not say please, does not look at you when she talks to you. Also it involved many stairs and she left my 87 years old grandpa carry his luggage alone (I had to carry my grandma’s bag). Overall, would not recommend.
Room: The room is clean but small. I didn't like how the bathroom sink was right next to the shower, as I could never walk in with my socks on.
Location: Very conveniently located. 30 seconds from the main square of the city yet not loud.
Service: This is where Merchants House Hotel shines. The employees at the front desk were extremely helpful and tried to help me have the best experience of the city. Also, when I came back to the hotel soaked in rain, the owner kindly gave me a cup of coffee for free.
The breakfast exceeded my expectations. Given the overall ambience of the hotel, I had expected a modest breakfast buffet you find at 3-4 star hotels. It was much better than that both in terms of variety and quality.
Frequently asked questions about Merchants House Hotel
How much does it cost to stay at Merchants House Hotel?
The cost of living in Merchants House Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Merchants House Hotel to the nearest beach?
It takes 18 minutes to reach to the nearest beach.
Which sights are located near Merchants House Hotel?
The nearest sights are: Tallinn Town Hall (90 m), Tallinn Old Town (90 m) and St. Nicholas' Church (140 m)
Which room categories are available in the Merchants House Hotel?
You can book Other, Economy room, Economy Single room, Economy Double room, Economy Double room with courtyard view, Standard room, Standard Single room, Standard Double room, Standard Single room with courtyard view, Standard Double room with courtyard view, Business room, Business Single room, Business Double room, Deluxe room, Deluxe Single room, Deluxe Triple room, Deluxe Double room, Executive room, Executive Single room, Executive Double room, Executive Triple room, Executive Double room with courtyard view, Presidential room, Standard Junior Suite, Suite, 1 Bedroom Suite, Single Suite, Triple Suite, Double Suite, Standard Suite, Business Suite, Deluxe Suite, Deluxe Single Suite, Deluxe Triple Suite, Executive Suite, Executive Single Suite, Executive Triple Suite, Executive Double Suite, Executive Double Suite with courtyard view, Presidential Suite, Presidential Single Suite, Presidential Triple Suite, Presidential Quadruple Suite, Presidential Double Suite, Presidential Double Suite with city view, Deluxe Apartment, Standard Studio, Cottage, Deluxe Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Merchants House Hotel?
Check-in at Merchants House Hotel is possible from 14:00, check-out is until 12:00.