Port Alicante City & Beach
Rooms and prices
Description
Hotel opened in 2000, renovated in 2007. In this hotel 126 rooms.
Policies and conditions
- Free public parking is possible on site (reservation is not possible).
- Pets are not allowed.
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - WiFi is available in all areas and is free of charge.
- Payment options: Visa, Euro/Mastercard, No prepayment
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Outdoor furniture
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Breakfast/lunch to go
- Free Wi-Fi
- Car rental
- Spanish
- English
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Sun Deck
- Parking
- Free Parking on Premises
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Next to the beach
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- Solarium
- Massage
- Sauna
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Individually packaged food
- Additional measures against COVID-19
The nearest beach is located on the distance of 620 m. It takes 9 minutes To the beach!
The distance to the sea is 700 meters
Video: Port Alicante City \u0026 Beach, Alicante, Spain
Map
Reviews
In addition to the poor room conditions, I encountered extremely poor customer service from the bar staff, which was both surprising and disappointing. Most notably, one of the employees named Bryan acted in an unprofessional and unacceptable manner by physically pushing my wife’s arms off the bar. Such behavior is not only disrespectful but also completely inappropriate and uncalled for.
We chose this hotel because it is advertised as a 4-star establishment, and we expected a certain standard of service and amenities. Unfortunately, our experience has been far from what we anticipated and what a 4-star hotel should offer. I would not recommend this hotel if you're looking for comfort, professional service, and properly functioning facilities
No room service and the drinks in the mini bar were never refilled + there were biscuits in there that had already expired…
The pool area was completly unusable. The pool downstairs was crowded with kids, eventhough there is kids play/ pool area just next to it. The pool was so dirty that not even my husband deared to go in, who really is not picky/fusy at all. On top of that, there are only a couple of sun umbrellas for a lot of sunbeds. The pool on the roof top is even worse since there is not one umbrella and the temperature on a roof top in Alicante without umbrellas is unusable.
Would recommend room with a balcony (without may be also OK but all 1-star rewiews are about the part of hotel without balcony, which is older). Our room was spotless and with a nice smell (without tobacco, as this is a common problem for this region), cleaning services very nice - washed floors every time. The room arrangement is also original, was convenient and we liked it a lot.
Facilities can make you hold in the hotel (do not forget that there is a nice beach nearby) - swimming pools (one on rooftop), bars (rooftop again with a great view in the evening), and lobby with comfortable temperature, that you can stay after/before check-in.
Breakfast - very, very high level. Variety of everything, and with day-to-day changes in the offer. Not every 5-star hotel can provide such level.
As for an advice to management - wrote in booking, but will repeat here - some minor adjustments to the doors needed in our room, double bed could have been connected as they tend to move away, AC makes vibrations on the highest power level. Also residues in shower (especially in the silicone) makes it feel untidy, but in our case was still good enough.
Welcome water or refillable jar would be so great as well.
Location is about 15minute walk to the beach or restaurants nearby, however the tram station is close, which provides easy access to the city or other locations along the coast. Alternatively, taxis are pretty cheap when using cabify app.
Very disappointed at this point returned to our dump prisoner cell, my husband decided to speak to them again. After a minute they have found a room on level 3 in the old building again. Please bare in mind- highy advertised pictures of the new building are nothing to do with the old part- everything is really old. Bathroom doors were not closing, and the bathroom shelf covered in rust which was shocking to a 4 star advertised hotel.
This hotel is very modern with beautiful terraced rooms overlooking onto the pool. Plenty of sun beds in the pool area and gorgeous roof top bar. The hotel feels luxurious.
Buffet also exceeded my expectations. They change it up on a daily basis and the quality of the food is high.
The ample free parking spaces near the hotel were a plus, and the location in a quiet, family-friendly area close to the beach and public transport made it even more appealing. The two swimming pools, especially the heated one on the roof, were a highlight. I appreciated the pleasant scent at the hotel's entrance and found the service to be friendly and supportive.
Although the open bathroom design was a minor drawback, it didn't overshadow the overall positive experience. I highly recommend this hotel and suggest making advance requests, as they were promptly fulfilled.
Frequently asked questions about Port Alicante City & Beach
How much does it cost to stay at Port Alicante City & Beach?
The cost of living in Port Alicante City & Beach depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Port Alicante City & Beach to the nearest beach?
It takes 9 minutes to reach to the nearest beach.
Which room categories are available in the Port Alicante City & Beach?
You can book L Double room, L Terrace Double room, XL Double room, M Double room, M Terrace Double room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Port Alicante City & Beach?
Check-in at Port Alicante City & Beach is possible from 16:00, check-out is until 12:00.