8.6
Excellent
180 $
Book now

Port Alicante City & Beach

🌍
Spain, Alicante, Avenida Cataluña, 20
● Center: 6 km
🌞 Sea - 10 min
☎ Phone: +34 965 15 61 85Show
🧭 Coordinates
170 EUR
Port Alicante City & Beach
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
XL Double room
XL Double room
Private bathroom
Beds:
180 $
L Double room
L Double room
Private bathroom
Beds:
L Terrace Double room
L Terrace Double room
Private bathroom
Beds:
M Double room
M Double room
Private bathroom
Beds:
M Terrace Double room
M Terrace Double room
Private bathroom
Beds:

Description

Hotel opened in 2000, renovated in 2007. In this hotel 126 rooms.

Policies and conditions

  • Free public parking is possible on site (reservation is not possible).
  • Pets are not allowed.
  • Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    No extra beds are available.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • WiFi is available in all areas and is free of charge.
  • Payment options: Visa, Euro/Mastercard, No prepayment
  • Check in time: 16:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Garden
  • Terrace
  • Outdoor furniture
  • Electric car charging
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Family room
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Vending machine
  • Breakfast/lunch to go
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Sun Deck
Parking
  • Parking
  • Free Parking on Premises
Pool and beach
  • Water park
  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Next to the beach
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Golf course (within 3 km)
Beauty and wellness
  • Solarium
  • Massage
  • Sauna
Kids
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Individually packaged food
  • Additional measures against COVID-19

The nearest beach is located on the distance of 620 m. It takes 9 minutes To the beach!

The distance to the sea is 700 meters

Video: Port Alicante City \u0026 Beach, Alicante, Spain

Map

Reviews

07.09.2024
I'm currently staying at Port Alicante, and I have to say I'm extremely disappointed with the quality of this supposed 4-star hotel. The air conditioning in the old side of the hotel doesn’t work at all. We requested to move rooms and were assured that the air conditioning in the new room would be functioning properly. However, the new room's aircon was just as bad, offering no relief from the heat. Instead of fixing the issue or providing a satisfactory solution, we were given a fan. For a hotel that claims to be 4-star, this is simply unacceptable.

In addition to the poor room conditions, I encountered extremely poor customer service from the bar staff, which was both surprising and disappointing. Most notably, one of the employees named Bryan acted in an unprofessional and unacceptable manner by physically pushing my wife’s arms off the bar. Such behavior is not only disrespectful but also completely inappropriate and uncalled for.

We chose this hotel because it is advertised as a 4-star establishment, and we expected a certain standard of service and amenities. Unfortunately, our experience has been far from what we anticipated and what a 4-star hotel should offer. I would not recommend this hotel if you're looking for comfort, professional service, and properly functioning facilities
03.09.2024
Pathetic service, if one can even call it service. We arrived at 10am and our room was not available until 16:30 not one tiny effort to have it ready just a little earlier. You have to pay extra for towels + repay everytime you want a new/clean one, never heard of such a thing no matter the destination nor the hotel class I have stayed at. The cleaning service forgot to give us towels so we had no towels and had to wait 1 1/2 hours for new ones after calling the reception 3 times, we missed our dinner reservation, because we could not shower.
No room service and the drinks in the mini bar were never refilled + there were biscuits in there that had already expired…
The pool area was completly unusable. The pool downstairs was crowded with kids, eventhough there is kids play/ pool area just next to it. The pool was so dirty that not even my husband deared to go in, who really is not picky/fusy at all. On top of that, there are only a couple of sun umbrellas for a lot of sunbeds. The pool on the roof top is even worse since there is not one umbrella and the temperature on a roof top in Alicante without umbrellas is unusable.
22.07.2024
Rooms are good and the facility is generally good but the service is terrible, the staff is rude and unhelpful, especially at the desk and in the breakfast area. For the price we paid it is embarrassing to have such a low quality service. Also, towels for the pool can be purchased only with deposit in cash (as if this was 1900 and not 2024) - we leave a credit card deposit for the room and I’m sure this can cover for two old and worn pool towels. Very very bad service - they really need to update and make a step up. Also every time we need to buy something at the pool bar there would be 5 members of the staff standing in the bar looking at us but no one actually asking us what we needed/wanted to order. There is also a lot of waste in the breakfast set up. We had opened a bottle of water and wanted to drink it after the breakfast and the staff followed us shouting like crazy (as if this was a. 1 start hotel) screaming that we could not bring the bottle to the room. this is embarrassing because that bottle with water will end up in the toilet and it is such a waste of water and for the environment in general. Plus no need to scream like a crazy person for a stupid bottle of water.
12.07.2024
The very great hotel, and there is a strong feeling that management is working to make it even better.
Would recommend room with a balcony (without may be also OK but all 1-star rewiews are about the part of hotel without balcony, which is older). Our room was spotless and with a nice smell (without tobacco, as this is a common problem for this region), cleaning services very nice - washed floors every time. The room arrangement is also original, was convenient and we liked it a lot.
Facilities can make you hold in the hotel (do not forget that there is a nice beach nearby) - swimming pools (one on rooftop), bars (rooftop again with a great view in the evening), and lobby with comfortable temperature, that you can stay after/before check-in.
Breakfast - very, very high level. Variety of everything, and with day-to-day changes in the offer. Not every 5-star hotel can provide such level.

As for an advice to management - wrote in booking, but will repeat here - some minor adjustments to the doors needed in our room, double bed could have been connected as they tend to move away, AC makes vibrations on the highest power level. Also residues in shower (especially in the silicone) makes it feel untidy, but in our case was still good enough.
Welcome water or refillable jar would be so great as well.
07.06.2024
We stayed for 14 nights and the hotel was fantastic. The rooms are clean and tidy. The hotel staff were fantastic, helpful and friendly. The roof top pool and bar is exceptional and was the main reason for booking the hotel as we just wanted to relax and chill. Breakfast was great, with a wide variety which changes slightly each day. We only ate once in the hotel at the buffet dinner, which was good value for money and at the weekend, the rooftop bar cooks a small selection of dishes which taste lovely.

Location is about 15minute walk to the beach or restaurants nearby, however the tram station is close, which provides easy access to the city or other locations along the coast. Alternatively, taxis are pretty cheap when using cabify app.
24.05.2024
We have stayed 3 nights. Upon arrival were given a room on -1 level. When collecting our keys were told that we might not like our room but there is nothing they can do about it. I found it a bit odd and gave me a bad feeling which I have never experienced before from the receptionists. When we got to our room trough dark corridors we have found a dark room with metail grates in the windows. Bathroom had a smell of dump and in overall the room was nothing like those advertised online which I have reserved. I have returned to the reception and explained that the room is nothing as what i reserved and its dark and unpleasant. I have heard again same story- there is nothing that can be done, please come back tomorrow.
Very disappointed at this point returned to our dump prisoner cell, my husband decided to speak to them again. After a minute they have found a room on level 3 in the old building again. Please bare in mind- highy advertised pictures of the new building are nothing to do with the old part- everything is really old. Bathroom doors were not closing, and the bathroom shelf covered in rust which was shocking to a 4 star advertised hotel.
23.04.2024
Beautiful hotel.

This hotel is very modern with beautiful terraced rooms overlooking onto the pool. Plenty of sun beds in the pool area and gorgeous roof top bar. The hotel feels luxurious.

Buffet also exceeded my expectations. They change it up on a daily basis and the quality of the food is high.
13.03.2024
Lovely hotel with really great staff. Breakfast is a wonderful experience with an abundance of choice of hot/cold sweet/savoury dishes. Beds really comfortable and a nice sized room.Would definitely recommend this hotel to everyone. Very quiet when we stayed but it was early march. The pools are beautiful but a bit chilly for me in march🤭
23.01.2024
I recently stayed at the hotel in Alicante and it was a fantastic experience! The breakfast was top-notch, offering a delightful variety of sweet and savory options. The dinners were equally tasty, complemented by a good selection of drinks. The rooms were clean and comfortable, with very cozy beds and a pleasant balcony view from the high floor. The modern design throughout the hotel was impressive, and the presence of two fast lifts added to the convenience.

The ample free parking spaces near the hotel were a plus, and the location in a quiet, family-friendly area close to the beach and public transport made it even more appealing. The two swimming pools, especially the heated one on the roof, were a highlight. I appreciated the pleasant scent at the hotel's entrance and found the service to be friendly and supportive.

Although the open bathroom design was a minor drawback, it didn't overshadow the overall positive experience. I highly recommend this hotel and suggest making advance requests, as they were promptly fulfilled.
28.05.2019ZenHotels
+ Clean hotel and nice room. Good location!
24.10.2016ZenHotels
Cleanliness: 5 Location: 4 Price: 5 Services: 5
+ It was super rest. Holiday inn like always the best. Clean, pleasure personal.
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Frequently asked questions about Port Alicante City & Beach

How much does it cost to stay at Port Alicante City & Beach?

The cost of living in Port Alicante City & Beach depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Port Alicante City & Beach to the nearest beach?

It takes 9 minutes to reach to the nearest beach.

Which room categories are available in the Port Alicante City & Beach?

You can book L Double room, L Terrace Double room, XL Double room, M Double room, M Terrace Double room in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Port Alicante City & Beach?

Check-in at Port Alicante City & Beach is possible from 16:00, check-out is until 12:00.

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