Hotel Lido in Benidorm

The staff are lovely, the hotel isn’t the best but you get what you pay for it’s a little dated don’t like the fact that there’s no balcony’s the food has been woeful for the 5 nights we’ve been here breakfast has been cold after getting down there 10 mins after start. Another down side is how little sun the pool area gets all in all I’d give the whole experience as a 5/10

We stayed at this hotel for one week. When we arrived, there was a problem with the balcony room that I had ordered. Later, we found out that it was Love Holidays' fault, not the hotel's. The lady at reception was very nice, and all the staff were very friendly. As for the dining, it depends on your personal taste. There are not a lot of options available. Personally, we did not like the food and ended up eating out quite a bit. The breakfast was extremely basic. They had nice tea and coffee machines, but unfortunately, they had them switched off at lunch and dinner. The room was very clean and tidy, and the housekeeper was fantastic.

Overall, I think you always get what you pay for - I wouldn’t anticipate luxury for a 3 star hotel, but I wouldn’t anticipate somewhere unsightly either, and Lido fell right where it was supposed to. The front exterior wasn’t anything to write home about, but the lobby was clean and modern, and the reception staff were wonderful. I’m terrible with names, but one lady in particular (Rosa, maybe?) was a delight, always saying hello, good morning, and was always on hand to help. She was also fluent in Greek, which was a pleasant surprise for my Greek partner! (I know a lot of people have mentioned the process of reaching the hotel, so I will say - it’s quite an ordeal, but that’s no fault of the hotel itself! If you get a coach transfer, they will drop you off at the Burger King bus stop - our driver gave us instructions, but for my fellow anxious travellers, just head toward the beach and walk along until you reach a steep turn-off to the left, after Hot Spot Lounge Bar - that’s the one you’re looking for! Walk all the way up and around on your right side, past the little shop, past the Hotel Benikaktus and Lido is the blue building.) The room was clean and tidy, and the beds were turned over every day, which was nice. There is also an A/C system, which was a huge bonus, but as it’s all inclusive, there’s nowhere to make tea or coffee, and oddly no bin in the main room for the inevitable snack wrappers. There is a safe, which I didn’t end up using, and also a hairdryer in the bathroom. I will say there wasn’t an abundance of charging points in my room - my partner had one at his side of the bed, and there was a broken one next to the desk, so I ended up unplugging the tv to charge my phone (thankfully my wire was long enough - the tv was quite high up!). In terms of food - the breakfast was the highlight, though I’m biased, as I enjoy a good continental breakfast. There was a selection of cooked breakfast items, that varied depending on the day - bacon, fried egg, boiled egg, sausages, beans, etc. A selection of pastries, mostly croissants and pain au chocolates, and some biscuits. There was also a good amount of fruit, yoghurts, a couple of cereals, some cheeses and sliced meats, and plenty of bread for toasting. You can also access a variety of hot drinks, teas and coffees and hot chocolates, as well as orange juice, apple juice and water. Something to note though is, despite it being all-inclusive, you don’t get drinks with your lunch or dinner - you have to buy them from the small bar. I paid €4.20 for 2 bottles of water, for reference. I only had lunch once, but it was fine - breads, salads, spaghetti and a sauce. Also a few surprises - grilled swordfish, for example - and classic foods like paella. Dinner was also fine - the soup was a highlight for me personally - but fairly basic. You can always access some kind of chip / potato and bread if all else fails, but there were a selection of meats available - chicken, turkey, frie