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245 $
Emperador
🌍 Spain, Madrid, Gran Vía, 53
● Center: 590 m
☎ Phone: +34 915 47 28 00Show
🧭 Coordinates 229 EUR
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Rooms and prices
2 guests
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Double room
Wireless internet, air conditioning and minibar
Beds:
245 $
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Premium Double room
Private bathroom
Beds:
317 $
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Premium Club Double room
Private bathroom
Beds:
336 $
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Club Double room
Wireless internet, air conditioning and minibar
Beds:
428 $
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Single room
Wireless internet, air conditioning and minibar
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3 x
Triple room
Wireless internet, air conditioning and minibar
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Club Double room with balcony
Private bathroom
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Terrace Double room
Private bathroom
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3 x
Classic Triple room
Private bathroom
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Classic Double room
Private bathroom
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Double Junior Suite
Private bathroom
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Corner Double Junior Suite
Family room with bathroom
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Deluxe Double Junior Suite
Private bathroom
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Deluxe Corner Double Junior Suite
Family room with bathroom
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Emperador Double Suite
Private bathroom
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Emperatriz Double Suite
Private bathroom
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Description
Hotel in classical style ideally located on Gran via in Madrid. It offers a seasonal swimming pool and a rooftop seasonal terrace with fantastic city views. From may to September on the roof terrace of the hotel with lovely views of the Royal Palace, the Almudena Cathedral and Gran vía runs the chill-out pool bar.
Built: 1946
Restored: 2013
Location: on Gran vía in Madrid, 10 minutes walk from the Royal Palace, Puerta del Sol and Madrid's main square, 3 minutes walk from metro stations Santo Domingo and Callao, 15 km from the airport.
Total 232 rooms. There are non-Smoking.
Consists of a multistory building.
Accepted credit cards: American Express, Visa, Mastercard, Maestro, Diners Club.
Pets are not allowed.
On the hotel territory: outdoor pool, Parking charge, bar, currency exchange, Luggage storage, Laundry service, meeting, Banquet facilities, business centre, hairdresser, beauty salon, gift shop
Attractions: fitness centre, sauna, massage, tour Desk
For children: baby cot with charge/on request
The distance to the nearest airport is 15 km.
Policies and conditions
- No parking available.
- Pets are not allowed.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
Children from 2 years old to 17 years old stay for € 48 per person per night when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, No prepayment
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Television in lobby
- Terrace
- Reception desk
Rooms
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Kettle
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Sun Deck
Parking
- No parking
Pool and beach
- Swimming pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
Beauty and wellness
- Doctor
- Massage
- Beauty services
- First Aid Kit
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Google panorama
Video: Bohemia #6 - Sacro Emperador ? | Crusader Kings 3 | Gameplay Español
Map
Reviews
05.12.2024
Nestled in the heart of Madrid, the Emperador Hotel is lauded for its prime location, with guests appreciating the short walks to numerous attractions, eateries, and shops. While the rooms earn praise for their comfort and cleanliness, opinions on service and noise insulation are mixed.
The rooftop pool with stunning views stands out as a guest favorite, despite occasional overcrowding and noise. Though some find the breakfast ambiance lacking and the pricing steep, the premium rooms are generally considered a good value.
The rooftop pool with stunning views stands out as a guest favorite, despite occasional overcrowding and noise. Though some find the breakfast ambiance lacking and the pricing steep, the premium rooms are generally considered a good value.
21.11.2024
Very comfortable beds. Bathroom is okay. Clean. A nice lobby in the very center of Madrid. The Sky Bar is awful… old school look, slow service, bad cocktails and even worst food. Really a downturn.
21.11.2024
Hi General Manager and BOD of Emperador Hotel,
I had the worst and rudest experience from your staff.
Our stay on 28th-30th October2024, at the suite balcony room. We stayed at your beautiful hotel, and we really loved our spacious room and balcony. We even stayed there a few times, and the hotel has the best locations and views, but at the end of our stay, we left our luggage in the luggage room because we would have a one-day trip to Cuenca, Spain. which, we got stuck there because of the flooding disaster that happened in Valencia and caused us to have to be back the day after to pick up our luggage. One of your bellboys—this is his photo. He screamed at us and acted super rude when we came back to pick up our luggage, which we explained was that we got stuck because of the flooding disaster in Valencia.
I think management should train this guy's manners. As what he did is unacceptable, and how you screamed and were rude to the client when we explained why we were late one day to pick up our luggage because of the flood!
Thanks, and I hope this can fix how to handle clients in the best manner.
I had the worst and rudest experience from your staff.
Our stay on 28th-30th October2024, at the suite balcony room. We stayed at your beautiful hotel, and we really loved our spacious room and balcony. We even stayed there a few times, and the hotel has the best locations and views, but at the end of our stay, we left our luggage in the luggage room because we would have a one-day trip to Cuenca, Spain. which, we got stuck there because of the flooding disaster that happened in Valencia and caused us to have to be back the day after to pick up our luggage. One of your bellboys—this is his photo. He screamed at us and acted super rude when we came back to pick up our luggage, which we explained was that we got stuck because of the flooding disaster in Valencia.
I think management should train this guy's manners. As what he did is unacceptable, and how you screamed and were rude to the client when we explained why we were late one day to pick up our luggage because of the flood!
Thanks, and I hope this can fix how to handle clients in the best manner.
03.11.2024
The location is excellent. The room has many amenities. There is a great view from a restaurant on the roof top.
The room was not clean. Found hairs on bed sheets. The bathroom had dirty towels.
The room was not clean. Found hairs on bed sheets. The bathroom had dirty towels.
11.09.2024
Beautiful hotel and rooftop. We had a terrace room facing gran via. Beds were comfy, front desk staff was polite and helpful hailing a taxi for us. Only negative was our room was below the rooftop bar and you could hear the bar upstairs.
05.09.2024
I had an amazing time. Pool was great. View was amazing! And most of all our waiter Manuel was one of the nicest guys I’ve ever met. If you’re ever in Madrid I’d always recommend going here!!!
12.06.2024
Poor check in experience. Woman talked on phone throughout and couldn’t get me away from the desk quick enough.
Disappointing room, felt very claustrophobic and shocking view - the hotel should state clearly that some views are internal views of other windows. When asked if I could change was advised that there may be availability the following day, but I’d have to pack up my room and then see.
Housekeeping commence work around 8 and then be prepared for no sleep. Doors aren’t closed they are allowed to slam shut. The entire room wall would shake every 5 mins when another door was opened and slammed, this continues from 8-10am everyday. Housekeeping also entered my room despite a do not disturb sign clearly on door.
The pool has so many rules that it seems to forget its purpose - guest’s enjoyment. The man and women staff members there didn’t stop chatting to each other and occasionally laughing at guests when their backs were turned, really unpleasant. Didn’t see the woman move off her seat once - no interaction with guests, no drinks offered around the pool and couldn’t even be bothered to take towels off guests and directed them instead to a large bin out back for used towels.
Generally the hotel felt dated, but the location is good. Concierge were efficient.
Overall, wouldn’t return.
Disappointing room, felt very claustrophobic and shocking view - the hotel should state clearly that some views are internal views of other windows. When asked if I could change was advised that there may be availability the following day, but I’d have to pack up my room and then see.
Housekeeping commence work around 8 and then be prepared for no sleep. Doors aren’t closed they are allowed to slam shut. The entire room wall would shake every 5 mins when another door was opened and slammed, this continues from 8-10am everyday. Housekeeping also entered my room despite a do not disturb sign clearly on door.
The pool has so many rules that it seems to forget its purpose - guest’s enjoyment. The man and women staff members there didn’t stop chatting to each other and occasionally laughing at guests when their backs were turned, really unpleasant. Didn’t see the woman move off her seat once - no interaction with guests, no drinks offered around the pool and couldn’t even be bothered to take towels off guests and directed them instead to a large bin out back for used towels.
Generally the hotel felt dated, but the location is good. Concierge were efficient.
Overall, wouldn’t return.
03.06.2024
Good hotel
03.06.2024
We booked this trip before COVID and have only just made it - family and timing just got in the way. So glad we didn’t change our plans. The weather was beautiful and Hotel Emperador was exceptional. Thank you Julia for an always warm welcome to the amazing pool and roof terrace ⭐️⭐️⭐️⭐️⭐️
27.04.2024
We stayed here 4 nights as part of a tour group in April 2024. The location is great. Our room was clean and comfortable but nothing special. The bath had a raised tub, which was difficult for someone with short legs, and there were no safety grab bars. It took a long time for the hot water to reach the room. A telephone is mounted on the wall next to the toilet, impossible not to knock it into the toilet when you stand up. Gross.
There is a lovely rooftop bar and swimming pool, but it was closed for private parties two of the evenings we were there, and only one closing was posted.
There is a lovely rooftop bar and swimming pool, but it was closed for private parties two of the evenings we were there, and only one closing was posted.
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Frequently asked questions about Emperador
How much does it cost to stay at Emperador?
The cost of living in Emperador depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Emperador?
You can book Single room, Triple room, Double room, Club Double room, Club Double room with balcony, Terrace Double room, Premium Double room, Premium Club Double room, Classic Triple room, Classic Double room, Double Junior Suite, Corner Double Junior Suite, Deluxe Double Junior Suite, Deluxe Corner Double Junior Suite, Emperador Double Suite, Emperatriz Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Emperador?
Check-in at Emperador is possible from 14:00, check-out is until 12:00.
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