Petit Palace Plaza España Hotel

I cannot recommend this hotel. I’ve stayed in dozens of hotels so far in Madrid on business trips and this is the worst. Everything about it looks cheap and feels cheap. The entrance is disguised well, it’s easy to miss it. The reception desk is the world’s smallest, not what you expect in a hotel. The corridors decor is horrible and feels like it was inspired by shipping containers, dark and with an impression of unsafe environment. The room I had was awful and I hated my stay there. Again it was dark and with a weird ceiling. The shower was pathetic and I’m sure the shower itself was bought from Alibaba website, and the water goes all over the floor because there is no door. Don’t get me started on the condescending “this is a towel” label proudly displayed…….on a towel. The wardrobes are weak and the cheapest possible. The “desk” in the room was a joke, I was laughing so much - the telephone takes up almost 50%. The bedside unit was a shelf just. The pillows are completely worn out and the bedding again looks and feels cheap. Everything is grey and white and cold. The breakfast area was shared with reception, the corridor and elevators, I didn’t like that. The dining tables and chairs, lowest quality. Food also the lowest quality. I’ll never be back here

The worst 4 star hotel I have ever stayed. The room is dirty. You even can see some blood spots on the bed. There is no night stand in the bedroom . The water from shower head gets cold or hot randomly. There is no sitting area in the lobby. Don’t understand why it gets 4 stars. However, the front desk staff are pretty friendly