Iberostar Las Letras Gran Via Hotel

Location is amazing, on the Main Street and a 5-10 minute walk to most areas and attractions. Staff are very friendly and pleasant, our room was large and the balcony my was very nice! Would recommend staying here!

Las Letras Gran Via is the perfect base to stay in Madrid. Beautiful hotel and clean rooms. We will definitely be back as we have so much more to explore in Madrid. The staff were friendly and welcoming and the cava in the room was a lovely touch for our Birthday! The Gran Cavel bar was wonderful to people watch with a G&T and the classic Vermouth.

Super hotel with super staff ..both the Azaharas at reception were so helpful and professional throughout our recent stay late April / early May 2024. Thank you to all ..you really made our stay special. The room was lovely as was decor and traditional features and despite being so central was so so quiet with extremely comfortable beds. Breakfast service was very good and again lovely staff. Bar staff also fab. David was our hero on the 1 st May locating a taxi for us during a protest march day which was making travelling difficult. Can't thank him enough for going above and beyond for us. A very special stay and cannot recommend enough. Hope to be back!

We enjoyed our stay in the hotel for the following :

1- All the staff are friendly and supportive especially Antony & ‏Azahara whenever we asked them for anything they help .

2- The food & drinks is soo yummy, big thanks for all the restaurant staff .

3- Room very clean and wonderful i really like the quotes on the wall .

4- sustainable hotel 👏🏻

5- Very recommended even for families because its great value of money & very quiet close to everything ..

We stayed in March 2024. We got an excellent room. The rooms are sound proof and the beds are extremely comfortable. You cannot beat the location. It is central to everything and walking distance to all major spots in Madrid. The staff was excellent and helped us in everything. Ana, Alba, Azahara, and Freddy were so professional and attentive to all our needs. They were super helpful in everything. They even sent a bottle of champagne to our room for our anniversary. I would highly recommend this hotel to everyone.

I was staying in this Hotel with my family for over 10 days and we had an amazing experience. We can’t be more thankful with all the staff, starting in the from desk, Anthony and Ursula helped us a lot, as well as the rest of the receptionist. In the bar and restaurant the service was incredible, if you have the opportunity to take the breakfast buffet in the hotel, is one of the best decision. And finally the ladies who cleaned the rooms were extremely kind and always up to help you out. The service here is above incredible, thanks again!

I’ve been staying at this hotel whenever I come to Madrid. Superb location. Superior and clean rooms. Great restaurant. The hotel is fantastic, but what makes a hotel truly exceptional is also its staff. Anthony and Azahara were so consistently and genuinely attentive, professional, and friendly throughout my six-day stay. I also had my puppy with me, and they made us all feel quite welcome. Thank you Iberostar for your outstanding service!

We stayed for four nights and the hotel was very good and in a great location. Rooms were quite big and comfortable. Breakfast staff were excellent. Small issue that the hotel provided rooms with a kettle but no cups. Took a few times to get the cups. Nice views and small pool was very peaceful to relax in the late afternoon and get some sun. All the staff were good and will come back. Also had an accessible room which was very good. Water machine near the lift which was good. Recommended

My wife and I enjoyed 3 nights at Iberostar Las Letras. Our visit coincided with one solid day of hard rain which coincided with an on-site conference. Throughout, the hotel staff were present, friendly and professional. The breakfast buffet was fresh, generous with hot food to order - scrambled eggs, etc. We found our door was loud hitting the latch and simply letting it go to shut definitely disturbed our neighbors. But just once. Our 6th floor room didn't face Gran Via but we also didn't notice any street noise. Comfortable beds and pillows. We would return. Great hotel.

Really great location on Gran Via. The front desk ladies are super helpful and nice. The rooms are great. There's a conmected vermuth / tapas bar which is convenient, and the hotel dining area with an excellent morning buffet service. Would definitely stay here again.