Palacio de los Duques Gran Meliá in Madrid
Rooms and prices
Description
With a stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and Royal Theatre. This luxury hotel is 0.1 mi (0.2 km) from Plaza de Oriente and 1.4 mi (2.2 km) from Sabatini Gardens.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a steam room, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Dos Cielos Madrid, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 180 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
EXPLORE THE DESTINATION WITH AUDI
Gran Meliá partners with Audi to provide guests with sustainable mobility during their stay. Enjoy a full day driving a new Audi e-tron, a 100% electric model and explore your surroundings in style.
Hotel opened in 1851.
The distance to the nearest airport is 14 km.
Policies and conditions
- Child policies: Children are not permitted to stay at this property
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Continental Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, DinersClub, JSB, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Upper floors accessible by elevator
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Poolside bar
- Coffeemaker
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Arabic
- Turkish
- Tour assistance
- Library
- Bike rental
- Sun Deck
- Parking
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Rooftop pool
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Solarium
- Massage
- Steam room
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Palacio de los Duques Gran Meliá The Leading Hotels of the World, Madrid
Map
Reviews
I just wish our room was ready at arrival, when we were checking out we noticed they offered guests checking in a welcome drink, which we weren’t offered. I don’t care so much for the drink but I just wish the service was consistent to all guests, made us feel less deserving than the other guests.
The rooftop pool was small but at times overcrowded with the limited number of sunbeds, but dipping into a pool during a hot citybreak was most enjoyable.
Our room was spacious, beautifully decorated, and very comfortable, with thoughtful touches throughout. The rooftop pool and terrace were a highlight, offering breathtaking views of the Royal Palace and the city.
Breakfast was outstanding, with a wide variety of fresh, high-quality options and excellent service. Every staff member we encountered went out of their way to make our stay special, and their attention to detail truly set this hotel apart.
The location is perfect, just steps from the Royal Palace, theaters, and some of Madrid’s best restaurants and shops, yet still quiet and peaceful.
We cannot recommend Palacio de los Duques Gran Meliá enough and will absolutely stay here again on our next visit to Madrid.
The breakfast is an experience in itself—a gorgeous spread of gourmet offerings with a full à la carte menu included. It was a joy to start each day in that dining room.
My room was spacious, luxurious, and beautifully appointed. The freestanding bathtub and oversized shower felt like a private spa. Every element of the space—from the lighting to the bedding—was designed with comfort and elegance in mind.
The rooftop terrace is a dream. With sweeping views over the Royal Palace and the city skyline, it’s the perfect place to soak in the sunset, lounge by the pool, or unwind in the hot tub. It’s a rare kind of urban oasis.
And the Thai Room Spa deserves its own paragraph. I’ve never had a massage like the one I received there. It was a powerful, restorative mix of lymphatic drainage, deep tissue, Thai, and guided stretching. I returned for a second 90-minute session during my short stay—it was that good.
Location-wise, it doesn’t get better. The hotel is perfectly situated—just a two-minute walk from the Royal Palace and within easy walking distance to everything else central in Madrid.
I cannot recommend this hotel enough. It was one of the highlights of my entire trip. Truly a five-star experience in every sense.
The room we were in had one quirk - the bathroom had a speaker that played what was going on TV.
Other than that the breakfast buffet was great, the staff were very helpful and thorough. They gave great recommendations for food and local spots.
Definitely staying here again if we go back.
The hotel is packed with art work, some replicas of Spain’s greatest artists whjxh immediately creates a warm vibe.
The staff are next level. We had 3 female staff-2 Paula’s and Devin’s who were unbelievable helpful, kind and informed. We would not have had the stay in Madrid we did without their advice and tips.
The hotel has a shuttle to take you out -if it’s free, but the location of the hotel is in the middle of everything. It’s brilliant and a beautiful jogging path for mornings and the main shopping strip 2 minutes walk.
Incredible breakfast buffet, and the Spanish restaurant is one of Spain’s best.
There is a huge garden which is a delight in hot days. And the Thai spa is absolutely brilliant-makes such sense to have Thai people giving massages as they are so skilled.
The red room - an upgrade for suite guests and has snacks and free flow Ruinart. What’s not to love about that.
Beautiful modern rooms too, with separate bath and shower. We loved it. A very special hotel.
Hotel staff were especially friendly and helpful; our room was upgraded on check-in, which was totally unexpected and very much appreciated.
The room was large and spacious, but it did feel a little outdated. Compared to other hotels we stayed in during our European trip, we felt the room could do with some modernisation and updating, especially given the hefty price of staying in this hotel.
The common areas, lobby, lounges were very luxurious and the gardens beautiful.
The buffet breakfast was definitely a highlight, and the best we had experienced on our trip.
We stayed at this hotel for two nights, and it definitely served its purpose. However, it is expensive, most likely due to its location. We certainly expected a nicer room given the price we had paid, and the grandness of the hotel and its common areas.
We would definitely consider staying here again, particularly should the rooms be updated in the near future.
Frequently asked questions about Palacio de los Duques Gran Meliá
How much does it cost to stay at Palacio de los Duques Gran Meliá?
The cost of living in Palacio de los Duques Gran Meliá depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Palacio de los Duques Gran Meliá?
You can book Supreme Double room, Supreme Family Double room, Deluxe Double room, Premier Double room, RedLevel Double Junior Suite, RedLevel Double Junior Suite with city view, Terrace RedLevel Double Junior Suite, Terrace RedLevel Double Junior Suite with city view, 2 Bedrooms RedLevel Suite, 2 Bedrooms RedLevel Suite with garden view, 3 Bedrooms RedLevel Suite, 3 Bedrooms RedLevel Suite with garden view, RedLevel Double Penthouse Suite, RedLevel Double Penthouse Suite with city view, 1 Bedroom RedLevel Double Suite, 1 Bedroom RedLevel Double Suite with garden view, Margarita Presidential RedLevel Double Penthouse Suite, Margarita Presidential RedLevel Double Penthouse Suite with city view, 1 Bedroom Master RedLevel Double Suite, 1 Bedroom Master RedLevel Double Suite with city view, Royal Double Suite, Royal Double Suite with city view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Palacio de los Duques Gran Meliá?
Check-in at Palacio de los Duques Gran Meliá is possible from 15:00, check-out is until 12:00.
Does Palacio de Los Duques Gran Meliá have a pool?
Yes, Palacio de Los Duques Gran Meliá has a swimming pool for guests.
Are pets allowed at Palacio de Los Duques Gran Meliá?
No, pets are not allowed at Palacio de Los Duques Gran Meliá.
Does Palacio de Los Duques Gran Meliá serve breakfast?
Yes, Palacio de Los Duques Gran Meliá serves breakfast for guests. Breakfast options include Continental style.
How to get to Palacio de Los Duques Gran Meliá from the nearest airport?
The nearest airport is Madrid Barajas Airport, located about 28 mins from hotel by car (15.8 km) away.
What’s the cancellation policy at Palacio de Los Duques Gran Meliá?
The cancellation policy at Palacio de Los Duques Gran Meliá depends on your room type and booking terms.
Does Palacio de Los Duques Gran Meliá offer airport transfers?
Yes, Palacio de Los Duques Gran Meliá provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.
